$94 Avg/night
Rate based on Check-in: Sep 14, 2014 Check-out: Sep 17, 2014

Holiday Inn Express SAN JUAN CONDADO

3 stars
1 MARIANO RAMIREZ BAGES CONDADO, SAN JUAN, 00907
Hotel Overview
Reviewer score
3.7
out of 5
184 reviews
Awesome!!!!!

My experience at this hotel was wonderful, the staff was cordial and very friendly. Breakfast was... See full review

  • ciklalisse
  • Apr 22, 2014
perfect stay at great value

is in a renovation process but we got a renewed room and it was all new and clean, very polite staff See full review

  • ethanpr
  • Dec 10, 2013
Renovated in early 2014 as the Holiday Inn Express San Juan Condado, the San Juan Plaza Hotel strikes a pose on the shores of the Condado Lagoon with its cobalt blue lighting. Inside, a tropical color palette and ethnic motifs continue through the lobby, while the wave design around the outdoor pool area draws would-be swimmers into the water. A breakfast of Puerto Rican pastries and hot treats is served in the on-site dining room, and those needing to get some work out of the way before an ocean dip will find a self-service business center, with Internet free throughout the hotel (fees may apply).
Key facts
  • 115 guestrooms
  • Concierge
  • Outdoor pool
  • Whirlpool
  • Fitness center
  • Complimentary breakfast
  • Valet parking
  • Business center
Neighborhood
The area of Condado is a stylish resort neighborhood, run through with the shopping and dining Mecca Avenida Ashford, flanked by Condado Beach and the Atlantic Ocean. Though the hotel has no evening food service, relaxed dinner options can still be had at Di Parma Italian restaurant just down the street from Plaza Hotel San Juan, or visitors can grab a slice of the good stuff at Mike's pizzeria around the corner. Adventurous treasure-seekers can always hop over to the islet of Old San Juan for the historic forts of El Morro & San Cristobal (three miles).
Hints and tips
Plenty of Contado resorts also come with in-house casinos, if you're feeling lucky at La Concha or The Radisson Ambassador.

Cruising Condado's nightlife leads to excellent waterfront bars and restaurants like Oceano - where you can enjoy your pina colada on the roof.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.4583 -66.0754
Nearby airports
Luis Munoz Marin Int'l Airport, (SJU), 5.00, MI;
Area description
Downtown, downtown

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Amenities

  • Free breakfast
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Golf
Tennis
Dining
Free breakfast
Coffee maker in room
Services
Business center
Maid service
Concierge desk
In-Room Safe
Shops/Commercial services
Tour desk
Car rental desk
FAX
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board

Nearby points of interest

  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Bacardi Rum Factory: 2.9 mi
  • Museo del Nino: 2.9 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.9 mi
  • El Viejo San Juan (Old San Juan): 2.9 mi
  • Isla Verde: 3.8 mi
  • San Juan Cathedral (Catedral de San Juan): 3.8 mi
  • Jardin Botanico: 4.1 mi
  • Museo de Las Americas: 4.4 mi
  • Arecibo Observatory: 45.2 mi

Dining

Di Parma
Di Parma is an Italian Restaurant situated at Las Ventanas Al Mar on 1449 Ashford Ave, Condado. Fridays,Saturdays, Sundays the opening hours are 11:00a.m. to 2:00a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (184)

Ratings and reviews for Holiday Inn Express SAN JUAN CONDADO

Overall score

3.7 / 5
5.01.0
184 out of 184
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
3.7
Location:
4.1
Value:
3.8

77% would recommend to a friend.

Sort by:
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
G Diaz
San juan
Aug 2, 2014

Good service.

Good service, the location is a bit odd but it is Condado so... no free parking and the elevator broke other than that pretty good hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
couple in vacations
Holiday inn express in condado
Aug 2, 2014

my nights in holiday inn express in la isla del encanto

I can say that it was a good one . F or us (my wife and me) , one of the most important things is the calm during the sleep time ,and we had it in this hotel. Condado is a safe area. The staff was friendly and helpful all the time.- I was that I expected.-

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

La playita del condado

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Razil
New York
Jul 31, 2014

Great Hotel

Great hotel its near the beach and awesome restaurantsthe room was small but very modern. The free breakfast was also really good !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
bill boston
medford ma
Jul 25, 2014

GREAT GREAT GREAT !!

all new remodeled great relexing comfortble walk to everything near by the pool was to die for !!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
Edwinbus
Miami florida
Jul 22, 2014

Romantic getaway

The staff was very friendly. The hotel is located near very good restaurants and a ten minute cab drive to old San Juan . I had a water leak in the zinc and they couldn't fix it but they put me in another room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Rebekah n Sylvie
New York
Jul 21, 2014

fun getaway

The person at the front desk was very friendly always with a smile. Room was always clean. Free b/fast every morning it was yummy....pool it was a bit smal. I notice it had clean towel for the guest.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

You were able to walk to different restaurant, CVS and gift shops. People were always friendly know English. I had a pleasant time, fun, always on the go different places to adventurer out and see..

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Melanie gute
San Antonio, TX
Jul 20, 2014

Best friend getaway

This hotel truly met all of my expectations and more. The location was perfect, we were in the middle of everything and in the morning taxis line up outside which makes it easy to get to your destination. We rented a car and drove out about two hours to Rincon and back and had no issues getting back to the hotel then headed towards the opposite direction the next day. The concierge Roberto and the young lady who assists him provided us with tons of fun things to do that helped us blend in with the locals. The beds are so comfortable, I was almost tempted to stay in just to lay down! Very clean rooms and the housekeepers are attentive and meet your every request. Overall, I had an amazing stay at this hotel. Would definitely come back!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

Close to everything! Plan ahead and save $$$!

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
Hollyinnstayer
Fairfax, VA
Jun 24, 2014

One week stay

The front desk hotel staff and cleaning staff were great. Rooms are a bit small for American standards but modern and comfortable. No issues with noise. The bathroom was modern but interesting because someone did a poor job putting the grout of the shower and the bottom plastic surround didn't feel like it was fully glued to the tub. For a few days we had a hard time getting bath towels. I went to the front desk, asked for towels and waited 10 mins then left. i got tired of waiting. Not sure if there was a shortage or they hadn't finished folding them yet. So then my girlfriend went to try to get towels. My girlfriend saw a whole stack of clean towels in the laundry room but they could not give it to her unless they were folded. So 2-3 staff members came to the 4th floor with her nd they searched unoccupied rooms for two bath towels or us. The room can get a little damp feeling so I turn up the a/c high. Front desk were wonderful in answering any of my questions or calling us a taxi for 3 in the morning o catch a flight. The girl who sets up tours will give you a one sentence answer for everything. Other tourists gave us more info than her. She said her computer wasn't working and to come back at 5 pm for my tour voucher. I came back at 12 pm and she said her printer doesn't work but she has extra blank copies of vouchers she could give me. What I thought was interesting is that the vouchers say, no refund after 5 pm. Is that why she wanted me to come back at 5 pm? Because she had copies of vouchers in her desk. Breakfast is a nut house. I would suggest going at 6 pm or you will fight the crowds for food. 8-9:30a. It's packed. The staff had a hard time replenishing all the food. If you go later you may not get any fruit. It is a pretty decent breakfast bar but you'll be competing w the crowds if you wake up late. No ice machines on the floor. You have to go to first floor to get ice. No fridge or microwave in room. You have to pay $25 a day if you want a refridgerator in your room. Hotel is in a good location in San Juan w a lot of police officers. Close to stores, restaurants, and supermarkets. 2 mins from the ocean. For the price it wasn't too bad but I think I prefer more comfort. Cleaning staff was excellent and rooms smelled great. Was afraid to go in the pool. Not sure if staff checks the chlorine levels throughout the day. Never saw staff go out to check it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Money-saving tip: Short drive from hotel

Take a cab to see Old San Juan for the day.

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
sasbrad
Central Texas
Jun 24, 2014

Winding down

We stayed here on night after a 7 day cruise to the Virgin Islands. Even though we arrived well before check in time, we were able to store our luggage here while exploring San Juan. The staff was very helpful and informative. The rooms were clean and bright and the a/c worked quite well! We would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Mailissa
London
Jun 16, 2014

Quite Pleased

I stayed at this hotel from June 6-8, 2014. I was quited pleased with my stay. The room was basic, but clean and comfortable. The hot water worked well, which is a big plus for me and breakfast was good. My only issues are the fact that check in time is so late (4:00pm) and the air duct, which was really loud at first, though by the second night, I had gotten accustomed to it. I also learned on the morning before I left that I could have turned it off by turning off some of the lights. Overall, a satisfying experience and I would stay at the hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
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