Hampton Inn & Suites San Juan

3 stars
View map of 6530 Isla Verde Avenue, San Juan, 00979

Hotel Overview

4 /5
Overall score
93%
Would recommend
Amenities:
4.1
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.5
Location:
4.3
Value:
4.2
Hampton Inn & Suites San Juan is located in the middle of the trendy Isla Verde District, amidst the buzz of city life. Its sprawling lobby adds to the tropical feel with ceiling fans, floor to ceiling windows, wood accents and wicker chairs. The large, recently renovated pool and Jacuzzi area is lined with cushioned lounge chairs and palm trees. Isla Verde Beach, a mile of pristine oceanfront lining the Atlantic, is a short walk away. There are dozens of casinos, shops and restaurants nearby.
Dining

The Hampton Inn & Suites San Juan's poolside Guacamayo Pool Bar & Grill is known for its juicy burgers and mouth-watering mojitos.

Rooms

Sink into a plush mattress or relax in an over-stuffed easy chair with ottoman in one of the Hampton Inn & Suites San Juan's 201 rooms. Each room is adorned in tropical tones and accents with classy cherry furniture. Every guest room has free high-speed wireless Internet access.

Property features

Self parking is available for a fee at Hampton Inn & Suites San Juan. There is complimentary Wi-Fi throughout the hotel.

Highlights
  • The white sands of Isla Verde Beach just blocks away
  • Located in the trendy Isla Verde District
  • Complimentary hot breakfast
Nearby attractions
  • Condado shopping district and lagoon (2.6 mi/4.2 km)
  • Old San Juan Historical District (5.2 mi/8.5 km)
  • La Fortaleza (5.3 mi/8.6 km)
  • El Morro Fortress (5.8 mi/9.4 km)
Business
  • Printing, copying, faxing
  • Meeting rooms available
Transportation
  • Luis Muñoz Marín International Airport (2.3 mi/3.7 km)
Recreation

Nearby Isla Verde and Carolina beaches offer an array of ways to play in the Atlantic. The fitness center is free of charge to guests of the Hampton Inn & Suites San Juan.

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Amenities

  • Free buffet breakfast
  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Free buffet breakfast
Bar/Lounge
Restaurant
Services
Business center
Laundry service
In-Room Safe
Conference facilities
Doctor on call
Gift shop
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Knock light (hearing impaired)
Brailled elevators

Hotel Map

18.4425 -66.0227
Nearby airports
Luis Munoz Marin Intl Airport, (SJU), 1.00, MI, W;

Nearby points of interest

  • Ocean Park: 1.9 mi
  • Museo de Arte de Puerto Rico: 3 mi
  • Bellas Artes: 3.1 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.4 mi
  • Jardin Botanico: 3.5 mi
  • San Juan Gate: 3.7 mi
  • Fine Arts Cinema: 4.2 mi
  • Puerto Rico Convention Center: 4.7 mi
  • Port of San Juan: 5.9 mi
  • Castillo de San Cristobal: 6 mi
  • Castillo San Felipe del Morro: 6 mi
  • Fortaleza Street: 6.3 mi
  • Plaza de Armas: 6.4 mi
  • Parque de las Palomas: 6.4 mi
  • Paseo de la Princesa: 6.5 mi
  • Ocean Park: 1.9 mi
  • Museo de Arte de Puerto Rico: 3 mi
  • Bellas Artes: 3.1 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.4 mi
  • Jardin Botanico: 3.5 mi
  • San Juan Gate: 3.7 mi
  • Fine Arts Cinema: 4.2 mi
  • Puerto Rico Convention Center: 4.7 mi
  • Port of San Juan: 5.9 mi
  • Castillo de San Cristobal: 6 mi
  • Castillo San Felipe del Morro: 6 mi
  • Fortaleza Street: 6.3 mi
  • Plaza de Armas: 6.4 mi
  • Parque de las Palomas: 6.4 mi
  • Paseo de la Princesa: 6.5 mi
  • Calle del Cristo: 6.5 mi
  • Museo del Nino: 6.5 mi
  • Bacardi Rum Factory: 6.5 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.5 mi
  • El Viejo San Juan (Old San Juan): 6.5 mi
  • San Juan Cathedral (Catedral de San Juan): 7.2 mi
  • Museo de Las Americas: 7.7 mi
  • Arecibo Observatory: 48.4 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (214)

Ratings and reviews for Hampton Inn & Suites San Juan

Overall score

4 / 5
5.01.0
214 out of 214
Amenities:
4.1
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.5
Location:
4.3
Value:
4.2

93% would recommend to a friend.

Sort by:
Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
bsr
Business
San Saba, TX
Dec 11, 2009

Good location for the price

Our experience at the hotel was excellent; however, with all the construction going on in the hotel and surrounding areas, it was not as pleasant as it could have been.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Anonymous
Business
tucson, az
Nov 29, 2009

good but under construction

Nice place to stay, no complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

Take a smart phone with gps and google maps. Addresses and roads are often unlabeled and confusing. We relied heavily on a T-Mobile G1 android phone which worked very well. A friend had a iPhone on ATT which worked pretty well but seemed to lag your position. Verizon could make voice calls on extended network but no data service were available.

Review of Hampton Inn & Suites San Juan

Reviewer score

2
5.01.0
Anonymous
Business
Temecula, CA
Nov 27, 2009

Not up to normal Hampton Inn quality

We where not notified that the hotel was doing construction until we arrived. I put some of this on [...] as they should know when a hotel is doing major construction. The hotel was clean and quite otherwise, The staff was courteous, however didn't go out of their way to be friendly or helpful. We normally stay at a Hampton Inn when close by when traveling in the U.S. and this was our worst experience to date.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
2
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

The Outback restaurant is located inside the Embassy Suites, Parking is limited you could walk it's just down the street at the corner by the Ponderosa restaurant.

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Anonymous
Business
Bloomington, IL
Nov 27, 2009

Hampton Inn & Suites San Juan

Room Excellent, Service Great. Street construction outside the hotel made walking in the neighborhood a little less pleasant, but of course this is temporary.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Metropole restaurant one block away has great local food in very generous portions.

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Anonymous
Business
Hatillo, PR
Nov 21, 2009

very comfortable

very good

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Anonymous
Business
Hatillo, PR
Nov 21, 2009

very comfortable

very good

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Anonymous
Business
Las Vegas
Nov 20, 2009

Hampton Inn San Juan

The staff was very helpful but they had their meeting rooms closed for remodeling and that presented a small problem.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Short walk to Chilis but that was it for brand named restaurant

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
TXcruiser
Business
weatherford, tx
Nov 10, 2009

very nice, walking distance to stores

Granted we were early to check in, but I thought staff could have offered to check our baggage so we could explore the surroundings before our room was ready, instead we waited 3 hours in the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

ask for early check in if your cruise ship comes in before 3 pm.

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
TXcruiser
Business
weatherford, tx
Nov 10, 2009

very nice, walking distance to stores

Granted we were early to check in, but I thought staff could have offered to check our baggage so we could explore the surroundings before our room was ready, instead we waited 3 hours in the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

ask for early check in if your cruise ship comes in before 3 pm.

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Anonymous
Business
West Haven, CT
Nov 8, 2009

Very nice place to stay in San Juan

That staff was very friendly and helpful. The rooms are really nice and clean. The staff was patient with people doing early check ins. Our luggage was stored until our room was ready. The outside pool grill and restaurant was under renovation which was a little disappointing. It would have been nice to eat by the pool. We feel it was a great place to stay and would not hesitate to stay if we get to San Juan again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There were several restaurants within walking distance.

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