Hampton Inn & Suites San Juan

3 stars
6530 Isla Verde Avenue, San Juan, 00979
Hotel Overview
Reviewer score
4.0
out of 5
269 reviews
Great hotel with great staff

I booked 6 days for my family at the Hampton Inn mostly on reading the positive reviews, and they... See full review

  • Dan the Saxman
  • Mar 9, 2014
Excellent Family Getaway

The entire family enjoyed this hotel. We stayed during the week It was clean in the room and... See full review

  • Normairis
  • Mar 1, 2014
San Juan hotel with tropical touches, pool and Jacuzzi in Isla Verde
Hampton Inn & Suites San Juan is located in the middle of the trendy Isla Verde District, amidst the buzz of city life. Its sprawling lobby adds to the tropical feel with ceiling fans, floor to ceiling windows, wood accents and wicker chairs. The large, recently renovated pool and Jacuzzi area is lined with cushioned lounge chairs and palm trees. Isla Verde Beach, a mile of pristine oceanfront lining the Atlantic, is a short walk away. There are dozens of casinos, shops and restaurants nearby.
Highlights
  • The white sands of Isla Verde Beach just blocks away
  • Located in the trendy Isla Verde District
  • Complimentary hot breakfast
Rooms

Sink into a plush mattress or relax in an over-stuffed easy chair with ottoman in one of the Hampton Inn & Suites San Juan's 201 rooms. Each room is adorned in tropical tones and accents with classy cherry furniture. Every guest room has free high-speed wireless Internet access.

Features

Self parking is available for a fee at Hampton Inn & Suites San Juan. There is complimentary Wi-Fi throughout the hotel.

Dining

The Hampton Inn & Suites San Juan's poolside Guacamayo Pool Bar & Grill is known for its juicy burgers and mouth-watering mojitos.

Recreation

Nearby Isla Verde and Carolina beaches offer an array of ways to play in the Atlantic. The fitness center is free of charge to guests of the Hampton Inn & Suites San Juan.

Transportation
  • Luis Muñoz Marín International Airport (2.3 mi/3.7 km)
Attractions
  • Condado shopping district and lagoon (2.6 mi/4.2 km)
  • Old San Juan Historical District (5.2 mi/8.5 km)
  • La Fortaleza (5.3 mi/8.6 km)
  • El Morro Fortress (5.8 mi/9.4 km)
Business
  • Printing, copying, faxing
  • Meeting rooms available

Amenities

  • Free buffet breakfast
  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Free buffet breakfast
Bar/Lounge
Restaurant
Services
Business center
Laundry service
In-Room Safe
Conference facilities
Doctor on call
Gift shop
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Knock light (hearing impaired)
Brailled elevators

Hotel Map

18.4425 -66.0227
Nearby airports
Luis Munoz Marin Intl Airport, (SJU), 1.00, MI, W;

Nearby points of interest

  • Isla Verde: 0.2 mi
  • Ocean Park: 1.9 mi
  • Museo de Arte de Puerto Rico: 3 mi
  • Bellas Artes: 3.1 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.4 mi
  • Jardin Botanico: 3.5 mi
  • San Juan Gate: 3.7 mi
  • Fine Arts Cinema: 4.2 mi
  • Puerto Rico Convention Center: 4.7 mi
  • Port of San Juan: 5.9 mi
  • Castillo de San Cristobal: 6 mi
  • Castillo San Felipe del Morro: 6 mi
  • Fortaleza Street: 6.3 mi
  • Plaza de Armas: 6.4 mi
  • Parque de las Palomas: 6.4 mi
  • Isla Verde: 0.2 mi
  • Ocean Park: 1.9 mi
  • Museo de Arte de Puerto Rico: 3 mi
  • Bellas Artes: 3.1 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.4 mi
  • Jardin Botanico: 3.5 mi
  • San Juan Gate: 3.7 mi
  • Fine Arts Cinema: 4.2 mi
  • Puerto Rico Convention Center: 4.7 mi
  • Port of San Juan: 5.9 mi
  • Castillo de San Cristobal: 6 mi
  • Castillo San Felipe del Morro: 6 mi
  • Fortaleza Street: 6.3 mi
  • Plaza de Armas: 6.4 mi
  • Parque de las Palomas: 6.4 mi
  • Paseo de la Princesa: 6.5 mi
  • Calle del Cristo: 6.5 mi
  • Museo del Nino: 6.5 mi
  • Bacardi Rum Factory: 6.5 mi
  • La Fortaleza - Palacio de Santa Catalina: 6.5 mi
  • El Viejo San Juan (Old San Juan): 6.5 mi
  • San Juan Cathedral (Catedral de San Juan): 7.2 mi
  • Museo de Las Americas: 7.7 mi
  • Arecibo Observatory: 48.4 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (269)

Ratings and reviews for Hampton Inn & Suites San Juan

Overall score

4 / 5
5.01.0
269 out of 269
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.3
Value:
4.2

94% would recommend to a friend.

Sort by:
Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Lady M.
Carolina, puerto rico
Jun 10, 2014

Relaxation magic!

Staff very nice and helpful. Room was very beautiful. Very clean. Near the beach. Food store everything walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Short walk from hotel

Beach is walking distance.

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Elmejor
Los Angeles, California
Apr 14, 2014

Impressed

Hotel is clean, the staff is very helpful, short drive from the airport.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Darry S.
Waterbury, CT
Apr 5, 2014

Great Value

Great value. Short 5 minute walk to beach. Great location close to restaurants, other hotels, resorts and the airport. Decent free hot breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Hampton Inn & Suites San Juan

Reviewer score

2
5.01.0
Marathonlover
SC
Mar 16, 2014

Cruise pre-stay

Not the Hampton experience we are used to. Hairdryer caught on fire and no one seemed to care or apologize for our concern. Cocktail hour was NOT complimentary, we found out the next day it cost us 37$ for a week drink and nuts and popcorn. Workout room was 74 degrees.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
1
Value:
2
Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
TravelinJoe
Washington, DC
Mar 14, 2014

Happy! But consider location...

We had a wonderful stay. No complaints about the hotel. The beds and rooms were comfortable. The pool was nice. The complimentary morning breakfast and afternoon happy hours were both very good. We were able to walk to the beach, and the staff were kind enough to lend us chairs. The restaurant in the pool bar was quite good. As it turns out, we probably spent more time in Old San Juan than we did in Isla Verde. As a result, I would've liked to stay in Old San Juan if I could have done it again. The Isla Verde location is ok, but it's an expensive $20-25 cab ride to Old San Juan, and the cheaper bus into town works- but not if it's late or you are in a hurry. Isla Verde was nice. It's safe, close the beach, and there are nice resorts and restaurants you can walk to. If you rent a car, this is a really convenient location. But if you plan on spending more than a day in Old San Juan- save yourself the trouble and consider staying there. Again, no complaints with the Hampton Inn. If this is where you want to stay and it's a good price point, relax- you'll be very satisfied.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Sightseeing tip: Short walk from hotel

If you walk directly across the street, you'll hit the beachfront behind the El San Juan resort. This beach is crowded and busy with activities like jetskis and boating. When we were there it was also filled with seaweed making for a less than pleasant experience. Walk about 1,000 yards along west along the beach, and you'll leave the resort and find that the beach is far less busy, the water is clear of seaweed, and you'll have a much more relaxing time! Most of the people near the El San Juan are simply hanging out there because they get drink service. Save yourself the crowd and take a 5 minute walk.

Review of Hampton Inn & Suites San Juan

Reviewer score

5
5.01.0
Dan the Saxman
Westchester County, NY
Mar 9, 2014

Great hotel with great staff

I booked 6 days for my family at the Hampton Inn mostly on reading the positive reviews, and they weren't wrong. The hotel appears to be very new, or at least is was totally updated within the last few years. Very nice perks, like a great buffet breakfast everyday from 7 to 10, happy hour (free drinks) from 5 to 7 poolside, and snacks in the lobby after happy hour. The pool was on the small side, but we never used the pool anyway, so it wasn't an issue for us. They also have a heated jacuzzi. No other sports amenities on the ground, since the property isn't large enough to allow it. Parking is at a premium in the busy hotel area, so you need to have a parking pass validated before leaving the lot, or the gate will not open. You pay a flat 10.00 a day for parking, which is a reduced rate for guests. This is a bargain compared to other lots on Isla Verde Ave. The room was a bit small, but it was super clean (the maids were great), the beds were very comfortable, and all the bedding is clean. All bedding is washed for each new guest, so no worries about who the last guest was, and what they left! A nice 37" flat screen TV, although there was only one movie channel. Luckily I brought a small DVD player and was able to rent DVDs from Redbox right across the street in Walgreens. They had a desk with an AC multi receptacle, for plugging in latops and such, and also had USB charger outputs, and a wired Ethernet cable for plugging directly into a laptop for Internet access. Another one on the night table, but no Ethernet cable. The wi-fi at the hotel was a bit weak, and we wound up using T-Mobile 4G for most of the time at the hotel. The bathroom was nicely set up and the hot water never ran out. I have to say, the staff at the hotel were one of the best I've seen at any hotel on any Caribbean island I've visited, and I have been to many. Now the downside.... too long a walk to get to the beach. It's not outrageously long a walk, but farther than I thought it would be, judging from others reviews. The nice thing is that the nearest beach is one that's very isolated and always had just a handful of people on it. Very private, compared to the beaches at the major hotels just down the street.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Money-saving tip: Not Applicable

If you rent a car, ask the rental car agency about the toll pass. We got burnt going through a toll, paying with a 20.00 bill and was refused change. They charge the tag that is mounted on the car window, whether you like it our not.

Review of Hampton Inn & Suites San Juan

Reviewer score

5
5.01.0
Normairis
Bronx, NY
Mar 1, 2014

Excellent Family Getaway

The entire family enjoyed this hotel. We stayed during the week It was clean in the room and throughout the hotel. The pool was a good size, although cold, with a swim up bar. Hotel served very good breakfast which was included. Hotel was close to shopping, restaurants and transportation to Old San Juan or Condado either by bus or taxi.. We went to Old San Juan and Condado by taxi. Although it was about 17-19 dollars each way, it was for all of us in the car, not per person. We wanted to take public bus but the bus drivers were on a labor strike. The bus is only 75 cents a person. The Isla Verde beach was nice and was only a 5 minute walk down the street. Although it may have been financed by the resort fee, the hotel offered nice extra amenities in the afternoon such as free happy hour cocktails with snacks from 5pm-7pm. It addition, the hotel offered crepes in the evening twice during the week. They also offered 10-minute massage and live music at times.Many guests came together during this time and you saw plenty of guest social interaction. I have been to other hotels with resort fee and they do not offer any thing else other that free breakfast. The hotel also had its own restaurant and what I liked about it was it was fresh food, especially the meat. The meat such as chicken, steak or hamburgers were grilled to order. Another plus was that there was coffee, tea and cold water available 24 hours a day in the lobby area. Overall, we all had a fabulous time at this hotel and would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

There are many restaurants offering Puerto Rican cuisine in the area and at reasonable prices especially during lunch times.

Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
KS Clatterbucks
Derby, KS
Feb 28, 2014

Perfect get away.

I always stay at Hamptons whether I'm on vacation or business. Cannot beat the value. Rooms are always clean and staff is wonderful. I do have to say the staff in Puerto Rico was exceptional! I will go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short walk from hotel

Must eat at Lupi's across the street from the Hampton Inn.

Review of Hampton Inn & Suites San Juan

Reviewer score

3
5.01.0
CronyDan
Beaver falls, pa
Feb 25, 2014

Okay

Clean good pool great breakfast this would be avplace

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Hampton Inn & Suites San Juan

Reviewer score

4
5.01.0
Happy Mami
NYC
Feb 22, 2014

Great Mother Daughter Vacation spot

The Hampton Inn was a wonderful experience for my daughter and I who took our Mother Daughter Vacation this year in Puerto Rico. My daughter truly enjoyed the whirlpool and the hot breakfast offered each morning (waffles, eggs, sausage, oatmeal...). The hotel itself is kept clean and the general staff was friendly and pleasing. They also offered daily snacks and free drinks from 5-7 by the pool side- a plus after coming back from sightseeing and right before our dinner. Don't expect any fancy snacks thought. It's just cheese doodles, imitation cheese and tortilla chips and plantain to chips. Great if you live this kind of snack. In addition, be ready to tip every time you visit the bar area for a drink. I felt like the servers gave some guess 'a look' if they didn't tip for the FREE drinks offered. Awkward right! Also, there's an additional hotel charge paid at the hotel. Be ready to get an extra charge on your way our-- I'm guessing this is what paid for the 'free' drinks and snacks. In essence, this was my experience. Enjoy if you visit soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

The hotel doesn't have free meals did lunch and dinner. If you want to save, go to the local market and stock up.

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