Da House Hotel and Gallery

The hotel did state that it was noisy because it was in the "heart of the night life". But lets be honest, its really just one really loud bar across the street that plays music till 3 in the morning even on a Sunday. I'm fine with that, but that didn't mean it gave the vibrant night life I was expecting. Furthermore, our room wasn't even clean when we got there. Missing bedlinins, leftover trash, prior guests dirty towels remaining. Several guests other had the same complaint. When I asked the front desk about it, they simply stated, "oh, well, I need to go step out for a coffee." I didn't even check into the hotel early.

Charming hotel full of character in Old San Juan. Excellent location next to all the bars and restaurants. Amazing authentic Salsa club next door. Perfect for a couple of days in the city before or after a cruise.

Finally DA Hotel was overbooked even though we had a reservation. The place looked amazing. Location Location Location AND so attractive. They made calls and got us a place at Pop Art Hotel. So helpful. Pop Art Hotel was great. Beautiful, clean and full of personality. Even more LOCATION LOCATION LOCATION. Don't miss the restaurant across the street - Le St-Germain. We forgot our cell phone in the room - they wrapped it up and mail it to us. Made sure our cab and wake up call was all organized for the next morning at 4:00 aM. Can't say enough good things

Since I had no plans to rent a car, I wanted a hotel in the main city. I'm much more of a city than beach person. This place was just great! On top of a great location, I had a 'every other night free'. This brought my room down to 70. a night avg. This contributes to my rating. This was for an upper floor outside room, that had a shared terrace, although I never saw anyone else out there. Some of the reviews I read talked about a noise problem. I never had an issue. Maybe because of the top floor, or because I was seldom there before 2am! This place has nice artwork throughout and a great inner stairway. Remember to elevator!

We had a wonderful room on the 4th floor. Clean, bright and cold AC! Da House Hotel was right in the center of it all, no need for a car! The staff was very helpful and friendly. This was the first time I have been to Puerto Rico. If you have never been GO! Everyone there was helpful, nice and welcoming. It was a breath of fresh air. When you go stay at Da House Hotel!!!

I was a little nervous about visiting San Juan on my own, but staying at the Da House Hotel and Gallery was great! I arrived before the regular check in time, and they let me in my room early, since it was available anyways, and the room was gorgeous! There was a terrace over looking San Juan, and I could see the ocean from it. There wasn't a TV, so if you can't do without a TV then I don't suggest this hotel, but if you can live without it while you're in San Juan (I didn't miss it), then this hotel is perfect. The staff was really kind, and very helpful. The hotel is in the absolute heart of Old San Juan and live music at the Nuyorican Cafe begins around 11 pm. It was FANTASTIC, few things are better than live salsa and it was only a few steps away from the hotel. Be warned however, I was on the fourth floor, and I could still kind of hear the music from where I was, but that didn't bother me. (but there isn't an elevator, so you need to be okay with climbing stairs to stay here as well) My favorite part of my hotel experience was watching the sun set over old san juan and relaxing in the jacuzzi on the roof. All in all a fantastic experience and fantastic hotel for people who appreciate a bit of artistic culture and flavor when they travel.

The hotel didn't have the frills expected of a hotel. Workout facility, television, internet, iron, hairdryer, etc. It was in a phenomenal location, that was the only plus.

The staff was very nice and gave us very good information. The hotel is located between two main streets. I believe there were either two or three bars below our room. It was so noisy that I didn't get to sleep until about 4:00 am. It is a great location to catch the Carnival cruise ship. It was a 3 block walk. From the airport it was 23.00 US dollars to get to the hotel.

My wife and I stayed at Da House Hotel for three nights at the end of April 2011 and had a very difficult experience that we would like to share. Up until the last day, we had enjoyed our experience at the hotel but on the last full day that we stayed in the hotel, we had $100 stolen from our hotel room and were treated very rudely when we tried to address the issue with the managerial staff. In the interest of fairness, let me describe the good and bad. The good: - The hotel is very pretty and ideally located in the old part of San Juan mere blocks away from some of the best sights, restaurants and bar - Our room was super cute and well maintained. Although it was small and there was a lot of ambient noise and club music from the bars downstairs, this was honestly described on the hotel website and so we felt like we got what we expected - At $280 for three nights (including tax), we felt like this was a good bargain for its location - Front desk staff were generally kind and helpful with city suggestions The bad: - On the last full day, while my wife and I were walking around the city, $100 in cash was stolen from her tote bag that was left on the night stand. This is the first time that this has ever happened to either one of us and the unique circumstances of the loss made us almost certain that this was not an error on our part. Before leaving the hotel in the morning, my wife had asked me how much of the $160 in cash that she had with her at the time she thought that I should bring with her while walking around the city. I suggested she bring $60 and I then watched her return $100 into her tote bag on top of the night stand. When we returned to our room six hours later, our used towels had been replaced with clean towels and we were unable to find the $100 in her tote bag. We searched all over the room and through all of our luggage and were unable to find this $100. I suppose it is possible that she somehow misplaced this money, but I consider this highly unlikely given that I had directly observed her replacing the $100 into her tote bag. - When we raised this issue with the front desk staff, I was told to expect a return call from the manager and did not receive a call back from the manager for five days. At this point, I called and politely asked to speak with the manager who - once I'd explained the situation - told me that she had called me five times in the last few days (I had not received any phone call) and rudely disputed my claim and said that it was impossible that one of her staff had taken the money. She offered to speak with the owner of the hotel who offered us a $100 credit towards a subsequent stay at the hotel but refused to refund us $100 and refused to further investigate the issue. As you might understand, we were pretty upset and did not intend to return to the hotel to stay there again in the future and declined this offer. This is the first time that something like this has ever happened to my wife or I and it left us with a really bad taste in our mouth. We will certainly not be staying at this hotel in the future and would suggest that other travelers avoid it as well.

Da House was in a great location - walking distance to many Old San Juan attractions, restaurants and bars. The staff was very friendly and helpful; the room was clean. Our room happened to be at the end of the hall where there was a patio and it was nice sitting there at night. Also the rooftop patio offered a nice view of the city. There was a hot tub there which we used, but it wasn't a 'normal' hot tub. But it lacked in the following: no elevators (not good when you have to carry 4 suitcases up 4 flights of stairs), no carpeting (every door closing, every noise was magnified as there was nothing to buffer the sounds), no shapmoo, soap, glasses/cups in the room (couldn't even have a drink of water). I would not recommend this place to anyone our age (55+), but a younger "party goer" would really enjoy it.