Hotel details


 to  12/21/2009 - 12/25/2009

 

Courtyard by Marriott San Juan Isla Verde Beach Resort

7012 Bosa de Cangrejos Avenue, San Juan, 00979

of Municipal

3 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1300
Check-out: 1200
Local currency: USD

Located on one of Puerto Rico's finest beaches, the Courtyard by Marriott Isla Verde Beach Resort in San Juan, offers guests the conveniences that make business and pleasure travel easy and economical.

This hotel features modern guest rooms and amenities, including work desk, two-line speaker phone, voice mail, VCR/DVD player, satellite 37" LCD, radio alarm clock with CD player, mini refrigerators, in-room safes, and 24 hour Casino Del Sol.

Salsa restaurant serves regional specialties & American fare for breakfast and dinner daily. The other dining available at the hotel include: Papaya Oceanfront Grill, overlooking the Atlantic Ocean, and the perfect setting for a tropical lunch; the hot Latin rhythms fire up the Picante Lobby Bar & Lounge which features daily live entertainment; enjoy a sunset fine dining at Sirena's Restaurant.

RATES ARE BASED ON SINGLE/DOUBLE OCCUPANCY. EXTRA PERSON CHARGES (triple or quad room occupancy/per person - per night)WILL BE COLLECTED DIRECTLY BY THE HOTEL UPON CHECK OUT. SEE MESSAGE PRIOR TO BOOKING ABOUT INCIDENTAL CHARGES.

Hotel policies

Check-in: 1300
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(83 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 7012 Bosa de Cangrejos Avenue, San Juan, Puerto Rico  00979  

 
 

Area served

Isla Verde, Carolina, Puerto Rico

Area airports

Luis Munoz Marin International Airport (SJU) is less than a mile away.

Description

Located on one of Puerto Rico's finest beaches, the Courtyard by Marriott Isla Verde Beach Resort in San Juan is less than ten minutes from the Business District, with easy access.

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Business center
  • Restaurant
  • Internet Access
  • Wireless internet
  • Concierge
  • Pool
  • High Speed Internet
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Health Club
  • Fitness room

Dining

Room Service

is available from 6am until 11pm sevendays a week.

Picante Lobby Bar

Stop by for a drink!

Salsa Restaurante

Some local flavor! Open for lunch and dinner.

Papaya Oceanfront Grill

American dining, open for lunch and dinner.

Bananas Ice Cream Parlor / Cafe

Open for breakfast, lunch and dinner.

Sirena's Restaurant

Oceanfront fine dining.

Please enter check-in and check-out dates to the right to select a room

Rooms

All rooms are equipped with mini-refrigerator and coffee maker, complimentary high-speed Internet and in-room safe deposit box. All rooms have private balconies.

Hotel policies

Check-in: 1300
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(83 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Beautiful Beach!

Barb & Jeff Nov 29, 2009

Would recommend to a friend!

Hotel was very nice, especially for the price. A little noisy because of proximity to airport, but the beach more than made ... up for it - just beautiful with plenty of chairs/hammocks. Pool area was nice too, but was mostly shaded so we spent our time on the beach. Restaurants had typical hotel food, but great service. Ate at Platos walking distance from hotel and was wonderful.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family


Expand full review

Score

2 out of 5

My stay at the Mariot

bluez220 Nov 5, 2009

Would recommend to a friend!

Reserve comments ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
2
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

Would return in a heartbeat

Travelnut Oct 31, 2009

Would recommend to a friend!

Overall, a wonderful place. City/ocean view was horrible. We upgraded to full ocean view and it was fantastic. Enjoyed the ... beach, pools and Old San Juan. Would have been nice to be closer to alternative restaurants and Old San Juan. Airport noise, but otherwise, quiet.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Friends


Expand full review


See all 83 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Dining tip, Short Walk

You do not have to stay at the hotel to eat. There are soo many places close by and in the other hotels. It is just a very convenient place.

--Flamenca, Bronx, NY Oct 24, 2009

Money savers tip, Short Walk

I recommend using public transportation for tours. The hotel offers most of the tours at outragous prices. We used the bus, taxi and ferry service. We saved over $300.

--Ms. T, Richmond, Va Oct 16, 2009

Money savers tip

Get a rental car

--G$, Dallas,TX Oct 14, 2009

See all quick tips

Reviews from our customers

Overall score

3.9 out of 5

(83 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Beautiful Beach!

Barb & Jeff Nov 29, 2009

Would recommend to a friend!

Hotel was very nice, especially for the price. A little noisy because of proximity to airport, but the beach more than made ... up for it - just beautiful with plenty of chairs/hammocks. Pool area was nice too, but was mostly shaded so we spent our time on the beach. Restaurants had typical hotel food, but great service. Ate at Platos walking distance from hotel and was wonderful.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family


Expand full review

Score

2 out of 5

My stay at the Mariot

bluez220 Nov 5, 2009

Would recommend to a friend!

Reserve comments ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
2
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

Would return in a heartbeat

Travelnut Oct 31, 2009

Would recommend to a friend!

Overall, a wonderful place. City/ocean view was horrible. We upgraded to full ocean view and it was fantastic. Enjoyed the ... beach, pools and Old San Juan. Would have been nice to be closer to alternative restaurants and Old San Juan. Airport noise, but otherwise, quiet.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

One of the best resorts on Isla Verde

Flamenca Oct 24, 2009

Would recommend to a friend!

Cannot say enough about the hotel. The staff, food, casino, and music in the evenings were definitely 4 star. There was a ... business center where we were able to use the laptops to print our boarding passes and receive faxes. We did have to pay to park our rental car which I did not account for. Also, you can hear the planes when they take off. But that stops at night.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Dining tip, Short Walk

You do not have to stay at the hotel to eat. There are soo many places close by and in the other hotels. It is just a very convenient place.


Expand full review

Score

4 out of 5

Quick tip

Unbeatable location for the price

Ms. T Oct 16, 2009

Would recommend to a friend!

We enjoyed our mini vacation to the fullest. The casino and the pool/bar was the best. I would recommend this facility to ... all my friend and family in the future. We only stayed four days and that was not enough time to tour everything. The Bacardi Factory I recommend as one of your tours.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Money savers tip, Short Walk

I recommend using public transportation for tours. The hotel offers most of the tours at outragous prices. We used the bus, taxi and ferry service. We saved over $300.


Expand full review

Score

4 out of 5

Unbeatable location for the price

Ray Oct 14, 2009

Would recommend to a friend!

Thoroughly enjoyed the pool/beach area ... the morning breakfast buffet was excellent (getting two meals for the price of one ... helped out there) ... the Banana bar/cafe was a great place to get something lite to eat late in the evening.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

3 out of 5

Quick tip

Not too bad...

G$ Oct 14, 2009

Would recommend to a friend!

The hotel was not too bad, however food at the hotel was a bit pricy ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
2
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Couples

Money savers tip

Get a rental car


Expand full review

Score

4 out of 5

great time!

"pittsburgh to puerto rico" Oct 13, 2009

Would recommend to a friend!

we stayed 4 great nights at courtyard marriott in isla verde. the staff was super, the beds were so comfortable and the beach ... was great! we got a great deal on the fall special to puerto rico, pay for 2 days and get 2 free,and buy one get one free breakfast buffet at salsa. breakfast was great everyday.food and drinks were expensive but its always that way at resorts. we have no complaints :)

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

great

lizard Oct 12, 2009

Would recommend to a friend!

great ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single


Expand full review

Score

2 out of 5

my vacation in pr

PR traveler Oct 3, 2009

Would recommend to a friend!

Actually it was very beautifull and relaxing,lot of nice facilitys,love the beach..the only thing was that the room are not ... quite clean..but i was a nice stay!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
1
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

Awesome!

Great staff! Sep 28, 2009

Would recommend to a friend!

Great staff!!!! The hotel was located near the airport so its great for arriving and departing. But not so great for going to ... Old San Juan and other travel places since it's located far from everything.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
2
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
2

Traveler type: Friends


Expand full review

Score

4 out of 5

Quick tip

Good value for Isla Verde

Steve-o Sep 21, 2009

Would recommend to a friend!

This was a good enough, clean enough hotel on a very nice strip of beach on Isla Verde. Only minutes away from the airport, ... we got there around midnight and was greeted by very friendly staff on night one. We got into the room and it was clean and spacious with a fridge, dvd player and flat screen tv. The only negative of the room was that though we had a good view of the beach we had an obscured pool-area view because the room was on the third floor. Second night was a bit of an issue as we were playing blackjack and making money and causing a ruckus - they used our hootin' and hollerin' as their excuse to kick us out when we were hot. This maybe the biggest knock on the hotel and casino during our stay (though the list of things we did not like was very very short). However, casino pitbosses being angry with you was not limited to just our casino as we hot in the Ritz Carlton next door and got nothing but dirty looks and curt responses to questions from their surly middle aged pit bosses. Otherwise, our hotel was just fine - 24 hour fitness room with enough stuff to keep you in shape (not to be confused with a gym), 24 hour pool and hottub, attentive and friendly staff, 24 hour business center with 3 computers and a tour desk person who was very helpful. Included in our check in was 3 complimentary drink coupons, 25 dollars of match play money for the casino and some coupons for discounts for tours and excursions. We had friends who stayed at the Ritz Carlton and if we had to compare the two hotels to other hotels we've stayed at, the Ritz Carlton would be the Bellagio and the Courtyard by Marriott would be the Trop.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Friends

Entertainment tip, Short Drive

A short drive to anything - local bars and restaurants (Metropol across the street from the Ritz Carlton made Spanish food as good as my mother-in-laws cooking), other hotel and resorts (I don't remember being at Brother Jimmy's in the El San Juan because I was passed out in a drunken stupor in my plate of ribs), the hotel bars of Condado, adult entertainment on Ave Ponce de Leon, and all the great historical, cultural, food, drink and dance options Old San Juan has to offer (a 15ish minute drive).


Expand full review

Score

3 out of 5

Quick tip

Lovely stay!

POH Sep 10, 2009

Would recommend to a friend!

Very nice hotel and staff. I would say the only downfall is that the pool was not very clean. It is extremely convenient to ... everything you would need. It is also located RIGHT next to the airport, so one should anticipate the noise. Otherwise the grounds are lovely, with their hammocks and pool area located right on the beach :)

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Entertainment tip, Short Drive

When leaving the hotel to look for Entertainment, go to your RIGHT as the hotel is the last hotel on the beach. There is nothing to the left of the hotel except one other public beach.


Expand full review

Score

2 out of 5

Hotel needs major upgrades

honeymooner Sep 7, 2009

The best thing about the hotel is it's location on the beach. Other than that it is overpriced and outdated (the rooms ... especially). I guess in some regards it can be considered average, but for the price I would expect a cleaner, upgraded hotel. The staff is nice enough, but other than the location, there was nothing special about it. If anything it needed a lot of work

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
3
Maintenance:
2
Location:
5
Room cleanliness:
2
Hotel Staff:
4
Value:
1
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

Great beach- great service- great hotel

Bruce44two Sep 4, 2009

Would recommend to a friend!

Had a great family vacation,the staff were friendly the people of Puerto Rico were friendly and loved the beaches and ... weather.Came back to work with a better attitude

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Recreation/Attractions tip

if site-seeing stay at hotel monday,tuesday all day see the sites on wed-sunday more are open then.


Expand full review

Score

3 out of 5

Quick tip

DISAPPOINTED

VERY DISAPPOINTED! Sep 3, 2009

2nd time there and was disappointed this time.Called hotel night before to confirm my stay (3persons 1room), when I got there ... they claimed my child(13yo) was not included and was railroaded to upgrade which was cheaper then to pay for the extra person, a child. I was also sitting at a table having drinks and food at the Picante and embarrassed in the middle of my drinks that we had to be moved because the Casino manager (Sam) wanted the table for his guess which was not occupied at all during the time i remained at Picante(2hrs).Lack of imenities for 3 persons, garbage was left at our room for 2 days and we removed ourselves. Soda machine was not filled and had to go to another floor to buy sodas. I will not come back even though I must say that the one thing I loved about it that made me return was the service by the pool and beach side. But I think it's time to look elsewhere.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
3
Hotel check-in:
2
Maintenance:
1
Location:
4
Room cleanliness:
2
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Family

Dining tip, Short Walk

Did love walking to the supermarket everyday and easy access to Condado and Old San Juan.


Expand full review

Score

4 out of 5

Quick tip

Looking forward to our next visit

3 friends that like to travel Aug 31, 2009

Would recommend to a friend!

We enjoyed ourselves so much at this hotel that we plan on returning even though the Parking Garage had issues. When you ... enter the property, you press a button to recieve a parking ticket, then have the ticket validated to your room number. Once this is done you should be able to use the same parking ticket to enter and leave the property for the remainder of your visit, charging your room each time (at a lower rate than casino visitors). When we left the first time, we inserted the ticket and were allowed to leave, and the ticket was given back to us. The next time we came back to the hotel, inserting the ticket did nothing and we ended up having to press the button for a second ticket. We told the front desk and they assured us that the gate is working correctly but they would validate this ticket for us to use. The next time we left, the gate let us out, but kept the new ticket. The exact same thing happened each time we came back to the hotel and left. No explanation could be given as to why we were having the problem, but we watched as other guests had the same problem. It was very irritating to go through this each time we left the hotel. A second problem we had was due to Orbitz offering guests that stay at least 4 nights, 2 of those nights free. Once I completed my online order for 4 nights, the confirmation sent to us from Orbits quoted our 'total cost' for 4 people, 1 room, 4 nights. The hotel told us that the Orbitz price was only for the first 2 guests and they would need to charge us an additional $50 plus tax per night. This has yet to be rectified.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Money savers tip, In Hotel

Dining in the hotel was expensive with the exception of the small cafe "Banana's" which offered hot dogs, pizza, wraps and ice cream at a decent price.


Expand full review

Score

4 out of 5

Quick tip

great location for the price

Rosalinda Aug 28, 2009

Would recommend to a friend!

My friends and I attended a wedding in Old San Juan. It was for all us our first visit to Puerto Rico. We all loved it and ... plan to come back soon and again stay at the Marriot Isla Verde.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Friends

Nightlife tip, In Hotel

Great Salsa Band


Expand full review

Score

4 out of 5

Great place to stay!

Puerto Rico 1st timers Aug 24, 2009

Would recommend to a friend!

This resort almost gets an A. The staff is friendly and most helpful. The room I stayed in was very clean, comfortable, and ... kept well. Could have had a better working refrigerator and the origianl iron didn't work very well, but it was replaced quickly. There was no DVD remote, but with a phone call and a tip to maintenance, that was taken care of too. The restaurants in the hotel are a bit pricey, but the food is quite tastey. Wonderful breathe taking view of the ocean, but I guess that's what comes with staying in a junior suite at a beach front hotel. It's a short walk away from other restaurants in the area, but not as close as some of the other hotels. The only real issue I had was in the early morning on my check out day, they slip my final billing chanrge under my door, and I saw that they had tried to charge me and extra $25 + taxes per night for a 3rd person staying in the room. When I booked through Orbitz they knew how many people were staying. My wife, myself and our 11 year old son. Ofcourse, I disputed this, and to the Service manager on duty's credit, she credited back what was charged. My saving grace was that I had an 11 year old which still qualifies as a child with hotel policy. I read the reviews before I booked this vacation stay, so I wasn't too surprised about the charge. There have been others who have had to go through this ordeal. Just be ready for it, your situation calls for a third person to stay in the room. They argue that Orbitz notifies you under the terms and conditions about the third person charge, but I never read anything like it. If this is true, then Orbitz needs to do a better job on their site. If they know how many people are traveling, then they should be charging appropriately so that there are no unhappy surprises. Oh well, aside from this small incident, I would absolutley recommend staying at the Marriot Isla Verde Beach Resort.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

Quick tip

Nice hotel

Just married couple Aug 24, 2009

Would recommend to a friend!

Very nice hotel. However, we arrived & no one was there to offer to carry the bags to the rooms. I had asked for a romantic ... package of wine and fruits to be deliveried to my room prior my arrival and breakfast in the morning to surprise my husband. This was our honeymoon trip and there was nothing waiting for us when we arrived and no breakfast in the morning was deliveried either. The manager sent it later in the afternoon as courtesy but I didnt want it anymore. Beside this incident, the hotel has a very nice environment for adults including the life salsa bands playing all night. Great beach and pool but food is tooooo expensive. We ate out of the hotel must of the days we stayed.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
2
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
2

Traveler type: Couples

Nightlife tip, Short Drive

The nightlife at the Hotel San Juan is great. It has a very nice disco and the lounge is great for mid 30s. The nightlife at this Courtyard hotel is more for 50+ age people.


Expand full review


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Dining tip, Short Walk

You do not have to stay at the hotel to eat. There are soo many places close by and in the other hotels. It is just a very convenient place.

--Flamenca, Bronx, NY Oct 24, 2009

Money savers tip, Short Walk

I recommend using public transportation for tours. The hotel offers most of the tours at outragous prices. We used the bus, taxi and ferry service. We saved over $300.

--Ms. T, Richmond, Va Oct 16, 2009

Money savers tip

Get a rental car

--G$, Dallas,TX Oct 14, 2009

Entertainment tip, Short Drive

A short drive to anything - local bars and restaurants (Metropol across the street from the Ritz Carlton made Spanish food as good as my mother-in-laws cooking), other hotel and resorts (I don't remember being at Brother Jimmy's in the El San Juan because I was passed out in a drunken stupor in my plate of ribs), the hotel bars of Condado, adult entertainment on Ave Ponce de Leon, and all the great historical, cultural, food, drink and dance options Old San Juan has to offer (a 15ish minute drive).

--Steve-o, Brooklyn Sep 21, 2009

Entertainment tip, Short Drive

When leaving the hotel to look for Entertainment, go to your RIGHT as the hotel is the last hotel on the beach. There is nothing to the left of the hotel except one other public beach.

--POH, Melbourne, FL Sep 10, 2009

Recreation/Attractions tip

if site-seeing stay at hotel monday,tuesday all day see the sites on wed-sunday more are open then.

--Bruce44two, hainesport New Jersey Sep 4, 2009

Dining tip, Short Walk

Did love walking to the supermarket everyday and easy access to Condado and Old San Juan.

--VERY DISAPPOINTED!, NEW YORK CITY Sep 3, 2009

Money savers tip, In Hotel

Dining in the hotel was expensive with the exception of the small cafe "Banana's" which offered hot dogs, pizza, wraps and ice cream at a decent price.

--3 friends that like to travel, Orlando, FL Aug 31, 2009

Nightlife tip, In Hotel

Great Salsa Band

--Rosalinda, LA, CA Aug 28, 2009

Nightlife tip, Short Drive

The nightlife at the Hotel San Juan is great. It has a very nice disco and the lounge is great for mid 30s. The nightlife at this Courtyard hotel is more for 50+ age people.

--Just married couple, New York Aug 24, 2009

Recreation/Attractions tip, Short Drive

Rent a car and you will save time and money.

--Candy, Florida Aug 23, 2009

Dining tip, Short Walk

Go to Piñones eat a mofongo con Carne Frita, and finish with a morzilla. Pueblo is like a superwalmart, go there and shop for local simple food.

--El Gonzo, San Antonio, Texas Aug 18, 2009

Entertainment tip, Short Drive

There are much cheaper places to eat on Isla Verde Ave. It's bit of a walk and a very short drive.

--Lorenzo's dad, New York Aug 16, 2009

Entertainment tip, In Hotel

terrible

--badf, aaaa Aug 15, 2009

Dining tip, Short Drive

Great local resturants are a short cab ride away and the food prices make it worth the experience.

--Manny, Western North Carolina Aug 13, 2009

Dining tip, Short Walk

Good dining is a short walk.

--ejh1, dc Jul 20, 2009

Dining tip, In Hotel

Sirena resturant was expensive but meals were prefection with attentive staff. Weekend buffets at the secondary resturant a bargain.

--Ilumin, NY, NY Jul 11, 2009

Recreation/Attractions tip

Must check out Old San Juan Fort and area...it was lovely!

--My Own Travel Agent, WV Jun 24, 2009

Dining tip, Short Walk

Consider eating outside of the hotel

--PR, Annapolis, MD Jun 22, 2009

Entertainment tip, Short Walk

Go rent a car before you do any activities. It will save you a ton of money versus having people pick you up. Also, as to be expected, do not book anything at the hotel. Very expensive

--Kates, Goodrich, MI Jun 21, 2009

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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