$129 Avg/night
Rate and special offer based on Check-in: Aug 10, 2014 Check-out: Aug 12, 2014

Caribe Hilton

4 stars
San Geronimo Grounds,Los Rosales St, San Juan, 00902-1872
Hotel Overview
Reviewer score
3.9
out of 5
734 reviews
Great family hotel

Great location, great amenities, beach is perfect for kids See full review

  • CCC24
  • Jul 8, 2014
Best hotel ever!!

This hotel was by far the best hotel I've stayed in. It was very clean and the staff was friendly.... See full review

  • Sasha S.
  • Jul 2, 2014
Contemporary architecture with sophisticated decor welcomes visitors to the Hilton Caribe, in Puerto Rico's vibrant San Juan. Winner of the 2012 Trip Advisor Certificate of Excellence, the hotel boasts spectacular views of its 17-acre gardens and secluded beach. Children can have fun in the Kids Club, while their parents listen to nearby ocean waves at the spacious outdoor pool relax at the full-service spa. Conduct business with ease in one of the 24 meeting rooms in the business center. Whether visiting for work or pleasure, indulge in some culinary delights at one of the nine restaurants and lounges.
Key facts
  • Business center and secretarial services
  • Olas Spa
  • Beauty salon
  • Fitness room
  • Outdoor pool
  • Tennis court
  • 7 restaurants and bars: Il Giardina La Trattoria, Atlantico Pool Bar & Grill, Morton's The Steakhouse, Palmeras Restaurant, Lemongrass Pan Asian Latino, Oasis Bar, Pina Colada Club
  • Concierge desk
  • Suites, guestrooms and villas
  • Valet parking
Neighborhood
Just a 15 minute drive from Luis Munoz Marin International Airport (SJU), the hotel sits between historic Old San Juan with its cultural galleries, restaurants and boutiques, and trendy Condado with the beautiful Condado Lagoon. Adventurous and sporty types can test their skills at watersports on nearby sandy beaches. Go further afield to the El Yunque Rainforest to explore and enjoy the tropical ambience.

Hints and tips
The Condado Lagoon Villas offer breathtaking views of the lagoon to guests, from private balconies.

The hotel can help with planning sightseeing tours; check with the concierge prior to arriving to plan these details and eliminate itinerary stress.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Caribe Hilton Rooms

Deluxe Rooms
Spacious tropical modern bedrooms with spectacular ocean views including satellite television, coffee makers, in-room refrigerators, two-line telephone with data ports and voice mail, electronic safety deposit boxes, in-room movies and gaming, high-speed Internet access and private balconies.
Suites
The Caribe Hilton offers luxurious one or two level suites with spectacular ocean or tropical garden views, some featuring flat screen televisions, indoor/outdoor Jacuzzis and multiple balconies or terraces. Guests will enjoy all deluxe rooms' features plus daily turn-down service. The Condado Lagoon Villas offer a spacious 1,560 sq.ft. suite that includes a living room, fully equipped kitchen and dining area, a master bedroom with a king-size bed, and a second bedroom with two queen-size beds.
Guest Rooms
Spacious tropical modern bedrooms with tropical garden views including satellite television, coffee makers, in-room refrigerators, two-line telephone with data ports and voice mail, electronic safety deposit boxes, in-room movies and gaming, high-speed Internet access and private balconies.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Game room
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Hotel Map

18.4631 -66.0859
Area served
San Juan, Old San Juan, Condado, Rio Piedras, Hato Rey, Guaynabo, Carolina, Bayamon.
Caribe Hilton Los Rosales Street San Geronimo Grounds San Juan, Puerto Rico 00901
Nearby airports
Caribe Hilton is located approximately 7 miles from the Luis Munoz Marin International Airport (SJU).
Area description
There is no place quite like a tropical volcanic island, and no island in the Caribbean quite like Puerto Rico. The geography of the island is very unusual, as it encompasses distinctly different kinds of topography and microclimates in a relatively small area. A rugged mountain range runs across the center from east to west, which often prevents rain clouds from passing to the south. The north side of the island is covered by dense vegetation, limestone formations, and rushing streams, while, the south side is sun-toasted terrain, home to tropical dry forests and many species of exotic birds. Puerto Rico is only about 100 miles long and 35 miles wide, so its most distant points are only a three-hour drive apart. It also means that just about every tropical landscape in existence is a short trip from wherever you happen to be.

Dining

Palmeras Restaurant
Palmeras Restaurant provides a little bit of everything with its theme buffets and international flavors to satisfy every palate. With a tropical and welcoming environment with views of the Atlantic Ocean, Palmeras offers an a la carte menu of gourmet Caribbean and Mediterranean cuisine. Palmeras Restaurant is open for breakfast only. Hours: Breakfast menu / 6:00 am - 11:00 am.
Lemongrass Pan Asian Latino
Fine dining becomes creative at this new and exciting restaurant, featuring sushi and Oriental cuisine. Open for dinner, hours of operations Monday - Saturday 6:30PM - 10:30PM.
Pina Colada
The new Pina Colada Club offers warm personalized service, exciting food and drinks, and a vibrant setting that reflects Latino Flair and Puerto Rican hospitality. Casual dining, diner food, sandwiches, big healthy hearty servings; Hours of operation: Thursday - Saturday: 12pm - 2am / Sunday & Monday: 12pm - 12am.
Olas Cafe
This cafe offers exquisite creative spa cuisine in a refreshing open-aired terrace. The menu offers a great selection for breakfast, lunch and dinner. Featuring gourmet Caribbean cuisine served in a tropical ambience. Hours of operation - Monday - Friday 8AM - 10PM, Saturday & Sunday 8AM -9PM.
Oasis Bar
The Oasis Bar features exotic drinks, dancing and live music every night. Opens for lunch & Dinner, hours of operations - Sunday - Thursday 12 Noon - 1AM, Friday & Saturday 12 Noon - 3AM.
Starbucks Cafe
Featuring the best high-quality whole bean coffees along with fresh, rich-brewed, Italian style espresso beverages and a variety of pastries and confections. Hours of operations Monday - Sunday 6AM - 10PM.
Rotisserie II Giardino
Serving the finest cuisine selection from Northern Italy of more than a dozen types of pasta, fresh antipasto prepared daily, meats, seafood and more than 150 wines from the most important vineyards around the world. Restaurant is open for lunch & dinner. Smart casual attire required, hours of operation - Monday - Saturday 11AM - 3PM / 6PM - 11PM, Sunday 12 Noon - 11PM.
Atlantico Pool Bar & Grill
The swim up Atlantico Pool Bar and Grill offers casual dining. The Oasis Refreshment Center is on hand for relaxation and fun with musical entertainment. Beachwear & casual attire; hours of operation Sunday - Thursday 10AM - 6PM, Friday & Saturday 10AM - 7PM.
Morton's The Steakhouse
This premier steakhouse features juicy USDA primed aged meat cuts, fresh seafood, vegetables and delicious desserts, along with an award-winning wine list. Open for dinner only, casual attire; hours of operation Monday - Friday 5:30PM - 11PM, Saturday & Sunday 5:30PM - 10:30PM.
Room Service
Hours of operation / Monday - Saturday 6:00 am - 12:00 am.
We will be closing at 9 pm on December 24th and 31st.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (734)

Ratings and reviews for Caribe Hilton

Overall score

3.9 / 5
5.01.0
734 out of 734
Amenities:
4.1
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.3
Location:
4.2
Value:
3.6

84% would recommend to a friend.

Sort by:
Review of Caribe Hilton

Reviewer score

1
5.01.0
Anonymous
Philadelphia, PA
Dec 23, 2009

Terrible Hotel and Staff!!!

This place is terrible. They are con-artists and scammers.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Money-saving tip: In Hotel

Don't stay here.

Review of Caribe Hilton

Reviewer score

1
5.01.0
Portena
Northern Ky. KY
Mar 19, 2010

Never expected it from a Hilton

It was not worth the price. The food was extremly expensive. The room was clean but it had mold on the walls and you had to hold your breath once you got out of your room until you made it to the elevators!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Caribe Hilton

Reviewer score

1
5.01.0
JK from NJ
Monmouth County NJ
Aug 5, 2011

What a Mess!

What a mess! This hotel is in need of major renovation! The ceilings in at least 2 of the rooms we were in were moldy. The assistant manager was going to upgrade us to a suite, but had to do some painting in the room first. The shower in one of the rooms we were put in was dirty (lovely to find pubic hairs on the shower floor). The assistant manager advised that he was not responsible for housekeeping. We waited 45 minutes for a bellhop to come to our room to help move our bags to another room. On top of it all, the assistant manager was upset that we reached out to [...] Hilton customer service to register our complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Dining tip: Not Applicable

The Italian Restaurant in the La Concha Renaissance was great and very reasonably priced.

Review of Caribe Hilton

Reviewer score

1
5.01.0
JK from NJ
Monmouth County NJ
Aug 5, 2011

What a Mess!

What a mess! This hotel is in need of major renovation! The ceilings in at least 2 of the rooms we were in were moldy. The assistant manager was going to upgrade us to a suite, but had to do some painting in the room first. The shower in one of the rooms we were put in was dirty (lovely to find pubic hairs on the shower floor). The assistant manager advised that he was not responsible for housekeeping. We waited 45 minutes for a bellhop to come to our room to help move our bags to another room. On top of it all, the assistant manager was upset that we reached out to [...] Hilton customer service to register our complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Dining tip: Not Applicable

The Italian Restaurant in the La Concha Renaissance was great and very reasonably priced.

Review of Caribe Hilton

Reviewer score

1
5.01.0
Anonymous
fAIRFAX,VA
Oct 31, 2009

Bad service

Very bad service. Staff in the hotel is not honest always asks for tip.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
2
Review of Caribe Hilton

Reviewer score

1
5.01.0
Anonymous
Philadelphia, PA
Dec 23, 2009

Terrible Hotel and Staff!!!

This place is terrible. They are con-artists and scammers.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Money-saving tip: In Hotel

Don't stay here.

Review of Caribe Hilton

Reviewer score

1
5.01.0
Portena
Northern Ky. KY
Mar 19, 2010

Never expected it from a Hilton

It was not worth the price. The food was extremly expensive. The room was clean but it had mold on the walls and you had to hold your breath once you got out of your room until you made it to the elevators!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Caribe Hilton

Reviewer score

1
5.01.0
RJR 216
NY
Jun 25, 2012

El Caribe Hilton, El Caribe Nothing

This was the biggest dissapointment you can wish on your enemy. Rooms were not properly cleaned; staff that seemed disinterested; staff that was not knowlegeable; A HOTEL THAT IS DISJOINTED WITH NO PERSONALITY; no neighborhood to explore, to eat or walk in; only old San juan which is beautiful but not within walking distance; staff that doesn't give care (because they do not understand customer service) about whether or not you care. I would recommend this hotel to someone I hate or want to ruin on their vacation. AVOID this money trap trrash. A hundred other places to stay at. It was the worst hotel experience I have ever had, bar none. ray

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
1
Review of Caribe Hilton

Reviewer score

1
5.01.0
Roberto2012
Mexico
Jan 6, 2012

The worst hotel I have been

Old, dirty, terrible service I have to change my room twice

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Dining tip: Short drive from hotel

The Jibarito and Cafe Berlin Restaurants

Review of Caribe Hilton

Reviewer score

1
5.01.0
Anonymous
Queens NY
Jun 23, 2010

cheat motel 6 rooms

horrible experience. dingy musty smelling rooms with green carpet and mustard coloured walls. this hotel felt like a cheap motel rather than the hilton. After the first night my wife and I moved to the El san Juan hotel. Big difference. If you like the cheap motel feel then stay at the Hilton.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
1
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