BEST WESTERN PLUS Condado Palm Inn & Suites

3 stars
55 Avenue Condado, San Juan, 00907-1708
Hotel Overview
Reviewer score
3.4
out of 5
23 reviews
Great Stay

The staff was helpful, the hotel was clean, the breakfast had a lot of variety of cold and hot... See full review

  • happi travler
  • Jul 17, 2013
Fantastic place to stay

The hotel is located just 1 block from the beach, so thats a great plus for the location. The staff... See full review

  • Tanuj
  • May 1, 2013
San Juan Beach hotels dont have to be overpriced, because Best Western is committed to making your stay in paradise affordable and comfortable. If you're looking for affordable hotels in Condado, stay on the beach with us. Condado Beach hotels are close enough to the golden sands that you can hear the waves crashing. We're just steps from the shore and the perfect location for families or couples on a romantic getaway. Enjoy the tropics, great customer service and well-appointed accommodations. Hotels in Condado, Puerto Rico boast a central location that's close to everything. Walk to the shops, beach and dining hot spots. We offer affordable rates for any budget, and complimentary Wi-Fi and breakfast. Start your morning with a decadent breakfast buffet of waffles, fresh island fruits, pastries and cereal, yogurt and 100% Arabica coffee or juices. The nightlife, restaurants and bars close to our San Juan hotel make us a popular choice. However, the rooms are still quiet and cozy for your convenience. Old San Juan is just two miles away and a must-see historic district. The Plaza Las Americas Mall is also close by, and the perfect place to pick up essentials, like that new bathing suit. From the National Rainforest El Yunque to Condado Beach, theres no shortage of things to do. Some guests at our San Juan hotel are in town for an event at the local Convention Center in San Juan. City View Plaza in Guaynabo also draws a crowd. Whether you have business to take care of at the San Juan Banking District in Hato Rey, or a meeting at the Metro Park Office in Guaynabo, it's easy to get around from our hotel. With easy beach access, we offer great value in comparison to other properties in the area. When guests stay at our San Juan hotel, they get a great price and a great room. Book your room or suite at BEST WESTERN PLUS Condado Palm Inn & Suites and welcome to paradise!

BEST WESTERN PLUS Condado Palm Inn & Suites Rooms

1 QUEEN BED
1 QUEEN BED,NSMK,PILLOWTOP BED,MICRFG,37IN LCD TV,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,OCEANV,LIVING,SOFAB,37INCH,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,PAROCE,LIVING,SOFABD,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PARTIAL OCEANVW,MICRFG,37IN LCD TV,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,PILLOWTOP BED,MICRFG,37IN LCD TV,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PARTIAL OCEANVW,MICRFG,37IN LCD TV,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,POOLVW,PILLOWTOP,MICRFG,37IN LCD TV,FULL BREAKFAST
2 QUEEN BEDS
2 QUEEN BEDS,NSMK,PILLOWTOP BED,MICRFG,37IN LCD TV,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,ROLL IN SHOWER,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,FULL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,FULL BREAKFAST

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Outdoor pool
Exercise gym
Dining
Coffee maker in room
Lounge
Services
24 hour front desk
Business center
Guest laundromat
Concierge desk
Security
Multilingual
In-Room Safe
Porters
Doctor on call
Gift shop
Copy service
Internet
High-speed internet
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Microwave
Sofa bed
Electronic door locks
Ironing board

Hotel Map

18.4555 -66.0719
Area served
Carolina, Canovanas, Caguas, Bayamon, Guaynabo
Nearby airports
(SJU), 6.00, MI, E;
Area description
Resort

Nearby points of interest

  • Bellas Artes: 0.4 mi
  • Museo de Arte de Puerto Rico: 0.4 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.4 mi
  • San Juan Gate: 0.6 mi
  • Fine Arts Cinema: 0.8 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Ocean Park: 1.5 mi
  • Port of San Juan: 2.5 mi
  • Castillo de San Cristobal: 2.6 mi
  • Castillo San Felipe del Morro: 2.7 mi
  • Fortaleza Street: 2.9 mi
  • Plaza de Armas: 3.1 mi
  • Parque de las Palomas: 3.1 mi
  • Calle del Cristo: 3.1 mi
  • Paseo de la Princesa: 3.1 mi
  • Bellas Artes: 0.4 mi
  • Museo de Arte de Puerto Rico: 0.4 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.4 mi
  • San Juan Gate: 0.6 mi
  • Fine Arts Cinema: 0.8 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Ocean Park: 1.5 mi
  • Port of San Juan: 2.5 mi
  • Castillo de San Cristobal: 2.6 mi
  • Castillo San Felipe del Morro: 2.7 mi
  • Fortaleza Street: 2.9 mi
  • Plaza de Armas: 3.1 mi
  • Parque de las Palomas: 3.1 mi
  • Calle del Cristo: 3.1 mi
  • Paseo de la Princesa: 3.1 mi
  • Museo del Nino: 3.1 mi
  • Bacardi Rum Factory: 3.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 3.2 mi
  • El Viejo San Juan (Old San Juan): 3.2 mi
  • Isla Verde: 3.5 mi
  • Jardin Botanico: 3.9 mi
  • San Juan Cathedral (Catedral de San Juan): 4.1 mi
  • Museo de Las Americas: 4.7 mi
  • Arecibo Observatory: 45.3 mi

Dining

Starbucks®
0.50 mile(s) from Starbucks®, cafe, American, open for: breakfast, lunch, dinner
The Lounge
The Lounge, on premises, bar/lounge, American, open for: lunch, dinner
Oceano
0.50 mile(s) from Oceano, bar/lounge, International, open for: lunch, dinner
Via Appia
0.50 mile(s) from Via Appia, full service, Italian, open for: lunch, dinner
Dunkin Donuts
0.50 mile(s) from Dunkin Donuts, cafe, American, open for: breakfast, lunch, dinner
Latin Star Restaurant
0.50 mile(s) from Latin Star Restaurant, full service, International, open for: breakfast, lunch, dinner
Bar Gitano
0.50 mile(s) from Bar Gitano, bar/lounge, International, open for: lunch, dinner
Haagen-Dazs®
0.50 mile(s) from Haagen-Dazs®, cafe, American, open for: breakfast, lunch, dinner
Ummo
0.50 mile(s) from Ummo, full service, International, open for: lunch, dinner
Buns Burger Shop
0.50 mile(s) from Buns Burger Shop, fast food, American, open for: lunch, dinner
Fuzion Kitchen + Bar
0.50 mile(s) from Fuzion Kitchen + Bar, bar/lounge, International, open for: lunch, dinner
El Balcon de Condado
0.50 mile(s) from El Balcon de Condado, bar/lounge, International, open for: lunch, dinner
Di Zuccero
0.50 mile(s) from Di Zuccero, full service, Italian, open for: lunch, dinner
El Barril
0.50 mile(s) from El Barril, bar/lounge, International, open for: lunch, dinner
Tijuana's
0.50 mile(s) from Tijuana's, full service, Mexican, open for: lunch, dinner
The Palm
The Palm, on premises, bar/lounge, American, open for: breakfast
Buenos Ayres Restaurant
0.50 mile(s) from Buenos Ayres Restaurant, full service, International, open for: breakfast, lunch, dinner
La Cantina
0.50 mile(s) from La Cantina, bar/lounge, International, open for: lunch, dinner
Ben & Jerry's Cafe
0.50 mile(s) from Ben & Jerry's Cafe, cafe, American, open for: breakfast, lunch, dinner
Voga
0.50 mile(s) from Voga, full service, Italian, open for: lunch, dinner
Picachos Cafe
0.50 mile(s) from Picachos Cafe, cafe, International, open for: breakfast, lunch, dinner

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (23)

Ratings and reviews for BEST WESTERN PLUS Condado Palm Inn & Suites

Overall score

3.4 / 5
5.01.0
23 out of 23
Amenities:
3.3
Room cleanliness:
3.6
Hotel staff:
4.1
Room comfort:
3.8
Location:
4.1
Value:
3.7

78% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

2
5.01.0
How Now Brown Cow
Northeast US
Jan 27, 2014

Overpriced and Needs Refurbishment

This hotel is just worn-out. From holes in the bathroom wall to dirty elevator floors and carpets, it's pretty clear that this hotel needs a makeover. Although the staff is pleasant, it's overpriced for what it delivers.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

2
5.01.0
KP Family
CT
Apr 18, 2013

Would rate it higher if we had water!

The first night we couldn't sleep due to loud music and street noise. Management kindly upgraded our room next day. However, on day 3 & 4, the hotel had no water. When the water returned on the lower floors but not in our room, Management allowed us to use the shower in another room. However, the running water was brown, making it impossible to show or use the water for anything else. The agent on duty indicated they would try to make amends but couldn't do anything right away because he said our reservation was prepaid. We left our email address but have't heard from them.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

2
5.01.0
G. Truxall
Worthington, OH
Apr 30, 2013

Meh.

This hotel has so much potential. First, it has a pretty good location. A nice beach area is a block away; there are plenty of bars, and restaurants in a close proximity; Walgreens for your miscellaneous needs across the street. We were able to upgrade to a suite for a reasonable price and The view from our Ocean View room was not bad at all. Then there's the bad stuff. For a recently upgraded hotel there are a number of minor cosmetic defects: hasty looking paint jobs, cheap carpet and furniture. Free breakfast is nice, but unimpressive. There are homes here in Ohio with larger pools than what this hotel has. You will here street noise from outside until late (didn't bother me that much, but alcohol helped). But that's just the hotel's overall ambiance and it didn't get better. After we got to our room and unpacked, we soon found out that our toilet was repeatedly clogging, and there was no hot water in the shower. When the hotel was unable to fix the problem, we were moved to another room. The new room initially seemed satisfactory (higher floor, better view), but then we discovered that the toilet handle would not work, and the air conditioner ended up breaking. Not so awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
3
Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

2
5.01.0
R.A.B.
Durham, NC
Apr 10, 2014

Not as nice as it looks online

Although this hotel is close to the beach, it's blocked by giant resort hotels, so you cant get a good view unless you are on one of the top floors. The rooms were small and needed renovation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Dining tip: Short walk from hotel

Oceano was a great restaurant nearby with a beautiful ocean view

Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

3
5.01.0
Karen Beth
Dayton Oh
Dec 30, 2013

Nice enough for the price

The included breakfast was wonderful. We had a lot of trouble with the hot water in the shower -- could have burned you or was instantly cold. The staff was on the ball in an effort to fix it but it was never really resolved. The rooms are quite large but the pool is very small. There is nothing to do around the area but the beach is within walking distance. It was too rough to swim when we were there in Dec. -- red flags up. It would have been nice to have coffee and tea available in the evenings.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

3
5.01.0
Yary2013
Puerto Rico
Sep 4, 2013

Good

Good breakfast and coffee! It needs more cleaning services to make it perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

3
5.01.0
Kaf Kaf
Tucson, AZ
Jan 12, 2014

Some small improvements could make this much better

This hotel COULD BE BETTER. I was glad to see that computers were available for guests to use in the lobby, but alas, users were given no time limit, so I had to wait an inordinate length of time to gain use of one. I should have complained about this, but I didn't. The free breakfast was not well run, seemed neglected by by staff when we first arrived. The bacon was burned black one day, and the eggs were almost cold. The bar made very good drinks.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Sightseeing tip: Short walk from hotel

We were only a block-and-a-half from a very nice beach and a variety of restaurants.

Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

3
5.01.0
Adventurousone
Georgia
Jun 15, 2013

Fit my needs

I stayed for a few nights and had a pretty good time. Overall I felt like it was an okay place. There is no onsite parking. They front desk suggested paying $15 a day at the secured lot next door. I actually payed $26 for one day and then decided to park on street and had no problems. The room was not as great as I expected but the bed was clean, the pool was fine and so was the breakfast. It suited my needs but still left much to be desired. I did not come to Puerto Rico to stay in a room anyway. The front desk was helpful with many other things and were very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
3
Time-saving tip: Not Applicable

Find a parking spot on the street

Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

3
5.01.0
Stevieb625
Southern Maine
Apr 18, 2013

Pretty good overall....

I booked this hotel in Condado for an extended weekend stay - for sun, rum, and relaxation. I wasn't disappointed! While I understand that they just re-opened after their makeover, there were a few bugs that need to be worked out. Let's start with the positive. The staff was fantastic and really went out of their way for guests. The rooms were clean and well appointed and beds very comfortable. The pool was always clean and having restrooms right outside was a plus. The complimentary breakfast was very good and I loved the coffee in the room - Yoccono, I think? The negatives if you want to call them that were that it's pretty noisy in this location. I was on the 6th floor and could hear traffic and people in the street until 04:00! The slider on my balcony did not latch or lock but it was 6 floors up so I didn't make a big deal of it. I didn't have a waste basket besides the one in the bathroom and had to ask for a Do Not Disturb sign. The ony ice maker was on the 1st floor. And there wasn't creamer to be had for coffee at breakfast. But, all in all - the positives far outweigh the negatives and I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Long walk from hotel

You gotta try Ropa Vieja on Ashford Ave - near La Concha.....OMG!

Review of BEST WESTERN PLUS Condado Palm Inn & Suites

Reviewer score

3
5.01.0
World Explorer J18
Business
Washington, D.C.
Jun 24, 2013

Close to beach

I stayed at this hotel when traveling for work. The hotel is located one block from beach and just eight minutes from airport. I was also able to travel to Old San Juan which was about 10 minutes (driving) from airport. Check-in and Check-out was very easy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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