Gran Melia Golf Resort Puerto Rico

We booked this resort for a week and our choice was perfect. Its a pretty resort tucked away in Rio grande. Although its a bit difficult to find if you decide to rent a car and drive to it. The location is perfect and pretty close to fajardo and Rainforest. However if you do decide to visit San Yuan downtown, its a hr Drive. The staff was very courteous and were at our beck and call. The only con was the food is pretty expensive in the resort. So if you do not have a rental, its a good $$$ to eat everyday in the resort.

The drive into the resort is very long make sure that when you arrive you have everything you need for example if you go with a child and you need to buy a half a gallon of milk its about 15 min to get out of there and another 15 mins to get back inside. When we had checked in and then we were waiting for someone to escort us to our room. I noticed that there was a parking sign that said guests staying had to pay $20.00 per day and I just could not believe that. I said there must be a mistake. Besides the fact that we paid to stay at their resort and they charge your Credit card $100 dollar security deposit per day and then they refund it back when you check out. They have to nerves to charge you parking too......... When we arrived to the room it was very beautifull it was just like the pics in their website. I called the reception number to ask if we had a refrigerator to put my Sons milk away because I didnt see one and they told me no theree is not a refrigerator and if i wanted one it was gonna cost $25 for the 3 days I was staying and i laughed about it and said never mind. When i hung up the phone I tried using my andriod for internet there was no wi-fi avaliable and there was a little card that said if you want internet they could provide me dial-up and that it would cost $2.00 per min or $14.95 per day. I just couldnt believe that now a days wi-fi is provided in McDonalds, Starbucks, Hospitals ect......... The only place they had wi-fi was next to the lobbly. When we went to go and have breakfast they was charging $12.00 for continental breakfast or $22.00 for buffet breakfast per person. When i remember when I purchase this deal it said continental breakfast was provided for free. But I wasnt gonna make a show and argue in the restuarant and leave the hotel to eat cause it would have just been so much extra work cause of how far it is to leave the hotel. The waiters don't even make you feel welcome they are so miserable and rude. Then later on that day we were at the pool and my Husband wanted a Corona they charged us $6.50 and that was the only beer we bought I just couldnt believe how expensive it was. I will never go to this resort ever again the place is beautiful but its not worth your money....... very bad service.

the amenities could use an upgrade. the coffee pot was broke,and refridge was broke also. the staff was friendly and the views were awesome.

Staff was friendly, hotel was gorgeous! Had spa, fitness center, 4 restaurants, and a very large pool. The hotel offered entertainment in the evening...you really did not need to go off the grounds at all. My room was very clean and very comfortable.

This hotel was very clean and the grounds were beautiful! The staff were very friendly and provided excellent service!

The resort was a little out of the way as I was working in San Juan but was very nice, the staff was great and was not noisey like the othere near san juan. Would definately go back.

Hotel is beautiful. Great decor. Amenities should offer more. Hotel restaurants are over priced and limited hours. The beach is not a swimming beach. Upgrade to red level to receive free breakfast. With that upgrade parking should be free, but it is not. Red level lounge was a disappointment. Not much going on. Butler Tony was friendly and helpful. Great customer service. Excursions offered with the hotel are over priced. Book outside. Snorkeling was awesome. Rain Forest was amazing, just get ready for a work out. Kayaking in the bio bay was a challenging expirience but a must do. By far Puerto Rico is the most beautiful place I have ever been. I look forward, to visiting again.

from the moment we entered the gate to the rseort it was amazing. the staff was so helpful, the resort is beyond beautiful, OMG i wish i could live there. the beach is just a few feet away and the rain forest is only a few miles up.

Butler service, cocktail hour with appetizers, beverages available all day, no kids in the red level pool? Sounds great! Unfortunately, we never saw or heard from any "butler". The cocktail hour ran out of cocktails and appetizers in 15 minutes. Water and coffee were available all day, but not juice and soft drinks as stated. And yes, kids in the adult only pool. Overall our stay was average, not what we anticipated with a "Red Level" experience. We would not return for a second vacation.

We had a wonderful time at the Gran Melia. The staff was great and the resort was beautiful! Definitely recommend the upgrade to Red Level. The breakfast buffet, adults only pool, happy hour and Red Level butler + lounge are well worth it. Tony was awesome! The only reason this review is getting 4 and not 5 stars is the beach. While lovely and nice to walk on there is just no place to swim due to ocean grass. We also highly recommend renting a car from Avis on-site. Since the resort is secluded we took one day to explore San Juan and other beaches around the area. I would take at least one day for exploration. We wish we had spent at least the whole afternoon and evening in Old San Juan. Great sites, neat history, friendly people and great food! Would definitely not miss Old San Juan, if you rent a car. The food at the resort was good, not great. Pricey! But what else can you expect from a resort. Outside the hotel the food is super cheap and there are so many great little cafes and restaurants to choose from. (Another reason to rent a car) We would visit the Gran Melia again and again.