$159 Avg/night
Rate and special offer based on Check-in: Dec 21, 2014 Check-out: Dec 22, 2014

Gran Melia Golf Resort Puerto Rico

4 stars
1000 Coco Beach Blvd, Rio Grande, Coco Beach Sector, Rio Grande, 00745
Hotel Overview
Reviewer score
3.8
out of 5
626 reviews
5 days of Amazing

The place is beautiful and the staff was so friendly and helpful. They made our stay very... See full review

  • Bella7888
  • Sep 8, 2014
Very nice hotel

This was our second stay in one year at this hotel. This time we came with 3 other couples. The... See full review

  • Vero G.
  • Aug 11, 2014
All-suite resort with spa, golf on Puerto Rico’s northeaster coast

Gran Melia Puerto Rico, located on Coco Beach, offers an idyllic location on Puerto Rico's northeastern coast. The resort features 544 oversized suites, including 131 Red Level Suites and 59 Red Level Family Suites, a world-class spa, several pools, the nearby Coco Beach Golf and Country Club and a tropical pool where waiters satisfy every craving. Business travelers and event-goers enjoy the 27,018 square feet of function space.

Highlights
  • Close proximity to championship-caliber golf
  • Four pools, spa, water activities
  • Spacious suites
Rooms

Each garden view suite, decorated with modern mahogany furniture, features a king size or two double-size beds, a living area with sofa bed, private terrace or balcony, full marble bathroom with vanity mirror and bath amenities, air conditioning, cable television with pay-per-view channels, high-speed Internet access (fees apply), hair dryer, iron and ironing board, coffeemaker, and safety deposit box. Red Level suites offer additional amenities such as daily full breakfast, private lounge for check-in, personal butler, exclusive junior suites, and priority dining.

Features

The hotel offers a lagoon-style swimming pool, children's pool, and an adults-only swimming pool on the property. Guests also enjoy a vast selection of non-motorized water sports, including ocean kayaking, windsurfing, and sailing. The 12,000-square-foot spa, Sol Melias, provides massages, facials, and polishes, and guests also enjoy the fully equipped health club and three tennis courts.

Minutes away are two 18-hole championship golf courses, designed by PGA tour professional Tom Kite. Gran Melia guest privileges include special green fees prices, preferred tee times, private lessons, and guest club storage.

Restaurant selections range from local Caribbean cuisine to Italian, Asian, and a steakhouse. The resort also offers five bars.

Transportation
  • San Juan Luis Munoz Marin International Airport (19.6 mi/31.6 km)
Nearby attractions
  • Old San Juan (25.4 mi/40.9 km)
  • El Yunque Rainforest (1.4 mi/2.2 km)
Business
  • 13 meeting and banquet rooms with 27,018 square feet of function space
  • Modern audiovisual equipment
  • Banquets and theme parties for up to 1,050
  • High-speed Internet access (fees apply)

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Gran Melia Golf Resort Puerto Rico Rooms

Red Level Family Junior Suite
Each family suite decorated in the tones of the Caribbean and conditioned with fine modern furniture. These spacious suites (688 sq ft) are equipped with two Full Beds, Dining room/Kitchenette, a small living room area. Also, individually controlled air conditioning, cable television with pay per view channels, hair dryer, alarm clock with radio, iron and ironing board, direct dial telephone, coffee maker and safety deposit box. The Level Family Suites feature additional included services and amenities as: Daily Breakfast, Butler Service & Kids Club, Welcome kit for children, Family Concierge Services, priority booking for activities and restaurants, Access to Red Level Lounge with Internet & coffee complimentary service, Clarins toiletries, childs dental kit, bathrobes and slippers, Family water ritual at our YHI Spa (for parents), DVD Player and Movie Menu (upon request), Video console and games (upon request). And 24-hour room service ($-Additional fees may apply).
Red Level Family One Bedroom Master Suite
Each family suite is decorated in a very fresh avant-garde style plus a terrace with Jacuzzi. The Level Family One Bedroom Master Suites (1,075 sq ft) feature one King size bed or Two full size beds (upon availability at time of check in), alarm clock, telephone, safety deposit box, a luxurious bathroom with double sinks, a Jacuzzi and a separate shower, hairdryer, an independent living room with sofa bed, dining room for 6, kitchenette with cookware, utensils. Feature additional included services and amenities as: Daily Breakfast, Butler Service & Kids Club, Welcome kit for children, Family Concierge Services, priority booking for activities and restaurants, Access to Red Level Lounge with Internet & coffee complimentary service, Clarins toiletries, childs dental kit, bathrobes and slippers, Family water ritual at our YHI Spa (for parents), DVD Player and Movie Menu (upon request), Video console and games (upon request). And 24-hour room service ($-Additional fees may apply .
Red Level Ocean View Junior Suite
Red Level suite feature additional included services and amenities as: Daily full breakfast Private lounge for check-in, check-out and 2-hour evening wine & beer selection, Personal butler, Exclusive Junior Suites, Priority dining and YHI Spa reservations, Adult-only private pool, flat screen TV, bathrobes and slippers, complementary Internet access. Each oceanview suite is decorated with modern elegant mahogany furniture. Rooms present king size or two double beds. The suites are very spacious (520 sq ft) with a living area with sofa bed, private terrace or balcony, full sized marble bathroom with vanity mirror, individually controlled air conditioning, cable television with pay per view channels, in room mini bar with water and soft drinks (liqueurs subject to change), hair dryer, alarm clock with radio, iron and ironing board, direct dial telephone, coffee maker and safety deposit box. And 24-hour room service ($-Additional fees may apply).
Red Level Ocean Front Junior Suite
Red Level suite feature additional included services and amenities as: Daily full breakfast,Private lounge for check-in, check-out and 2-hour evening wine & beer selection, Personal butler, Exclusive Junior Suites, Priority dining and YHI Spa reservations, Adult-only private pool, flat screen TV, bathrobes and slippers, complementary Internet access. Each oceanfront suite is decorated with modern elegant mahogany furniture. Rooms present king size and a jetted tub (set-up by butler) in the balcony. The suites are very spacious (520 sq ft) with a living area with sofa bed, private terrace or balcony, full sized marble bathroom with vanity mirror, individually controlled air conditioning, cable television with pay per view channels, in room mini bar with water and soft drinks (liqueurs subject to change), hair dryer, alarm clock with radio, iron and ironing board, direct dial telephone, coffee maker and safety deposit box. And 24-hour room service ($-Additional fees may apply).
Red Level Oceanfront Villa
Inspired by Gran Meli Golf Resort Puerto Rico's flair for the avant-garde and sophisticated, the Ocean Front Villas introduces a new element of luxury to the resort. Majestic ocean-front views, and private bedroom, living, and dining areas, offer a rare opportunity to experience a luxury Puerto Rico hotel beyond accommodation. These premier guestrooms showcase the privileged benefits of the Red Level Service with access to a his own private garden featuring plunge pool, ocean front dining, and an array of exclusive services. Red Level features additional included services and amenities as: Daily full breakfast, Private lounge for check-in, check-out and 2-hour evening wine & beer selection, Personal butler, Exclusive Junior Suites, Priority dining and YHI Spa reservations, Adult-only private pool, flat screen TV, bathrobes and slippers, complementary Internet access.(Subject to availability)
Deluxe Garden View Junior Suite
Each garden view suite is decorated with modern elegant mahogany furniture. Rooms present king size or two double size beds. The suites are very spacious (520 sq ft) with a living area with sofa bed, private terrace or balcony, full marble bathroom with vanity mirror and bath amenities, individually controlled air conditioning, cable television with pay per view channels, high-speed Internet access ($), in room mini bar with water and soft drinks (liqueurs subject to change), hair dryer, alarm clock with radio, iron and ironing board, direct dial telephone, coffee maker and safety deposit box. And 24-hour room service ($-Additional fees may apply).
Red Level Garden View Junior Suite
Red Level suite feature additional included services and amenities as: Daily full breakfast Private lounge for check-in, check-out and 2-hour evening wine & beer selection, Personal butler, Exclusive Junior Suites, Priority dining and YHI Spa reservations, Adult-only private pool, flat screen TV, bathrobes and slippers, complementary Internet access. Each gardenview suite is decorated with modern elegant mahogany furniture. Rooms present king size or two double beds. The suites are very spacious (520 sq ft) with a living area with sofa bed, private terrace or balcony, full sized marble bathroom with vanity mirror, individually controlled air conditioning, cable television with pay per view channels, in room mini bar with water and soft drinks (liqueurs subject to change), hair dryer, alarm clock with radio, iron and ironing board, direct dial telephone, coffee maker and safety deposit box. And 24-hour room service ($-Additional fees may apply).

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Game room
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
29,000 sq. ft. of flexible and accommodating meeting space for up 1,400 attendees. State-of-the-art audio-visual capabilities, business center, additional meeting areas and bilingual staff.

Dining

Wet Pool Bar and Grill
Dine al fresco at this casual poolside restaurant, serving a full lunch menu, snacks and tropical drinks. Casual dress or beachwear suggested.
Martini Bar
This splendid lounge is the perfect spot for pre-dinner cocktails or an after-dinner cordial or cognac. Located between Nami and Tempo restaurants.
Wet Pool Bar
Casual swim-up pool bar romanced by island breezes and the sounds of the tropics.
Nami
Delight your taste for the Orient at our signature Asian Bistro, which offers three theme restaurants in one. A full Sushi Bar & Teppanyaki restaurant and Pan Asian Style Menu infused with Latin influences. Cuisine: Japanese & Pan Asian
Tempo
Specializing in Italian cuisine this sophisticated, yet comfortable, atmosphere is perfect for romantic evenings, quiet business dinners and special occasions. Slacks and collar shirt required. Reservations required. Cuisine: Italian
Pasion by Chef Myrta
This dining venue brings you a Puerto Rican gourmet culinary experience. Open for dinner from award winning local chef.
Cafe Soleil
Enjoy spectacular breakfast and lunch featuring diverse menus with a local influence as well as a variety of international dishes in a tropical ambiance. In the evenings this restaurant features an exciting variety of international tapas and various types of paellas. Cuisine: Spanish tapas
The Avenue Bar
The beautiful tropical yet chic setting provides the perfect place for lively conversation, enhanced with entertainment. Enjoy a full array of cocktails and appetizers.
Red Level Exclusive Pool Bar
An al fresco bar located at our Exclusive Red Level Adults Only swimming pool where guests can relax, enjoy chill-out music and savor refreshing tropical drinks.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (626)

Ratings and reviews for Gran Melia Golf Resort Puerto Rico

Overall score

3.8 / 5
5.01.0
626 out of 626
Amenities:
3.9
Room cleanliness:
4.1
Hotel staff:
3.9
Room comfort:
4.2
Location:
3.7
Value:
3.6

74% would recommend to a friend.

Sort by:
Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
Anonymous
Business
Bergen county,NJ
Jan 3, 2011

Not good at all

The hotel is in need of a major overhaul. There is no beach,restaurants are not good and very overpriced, and a lot of the facilities seem run down. I would not stay here again without a rental car, because the taxis are extremely overpriced. I would stay in San Juan if coming to PR again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

I would rent a car and eat outside of the hotel!!!

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
Anonymous
Business
Franconia
Nov 18, 2008

Not as good as expected

When you first pull up to the hotel you are somewhat impressed. It has a very open, and pleasant feel. But problem's appear as soon as you have questions or concerns. I brought my concerns to the attention to several of the staff, and it seemed like they were just giving you the standard response, yes sir, sorry to hear that, really... etc. etc. Then when you looked around, you staarted to notice nobody,NOBODY WAS IN CHARGE. It was like you were dropped off in the TWILIGHT ZONE, and there was only young somewhat trained monkeys left in charge, with nobody to answer your questions or address your concerns. I was treated with a half hearted sorry/tough tootie, more than once during my stay. Very Unhappily

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
AZ to CT Brooke
Business
South Windsor, CT
Mar 21, 2011

Should have listened to the reviews

After booking w/ the Gran Melia I started reading the reviews and grew increasingly concerned. The resort looks run down, nothing like the pictures and the rooms are even worse. We had to be switched from our original room because the back door handle was hanging on by a screw, the room stunk, a high pitched noise was coming from the thermostat and just overall seemed like a dumpy room. The replacement wasn't much better, the thermostat didn't work so the first night (we couldn't shut it off) it was freezing. When we had it 'fixed' they just made it so we could turn it off but the temperature control didn't work. You could either freeze or roast...take your pick! The grounds were really spread out which didn't seem like such an issue at first, but after a while it was a huge pain to have to walk .25 miles just to get to our room multiple times a day. If you got in the car and forgot something it was so frustrating for the unlucky person that had to do the hike back. We ate our first meal at the WET restaurant at the pool and did not eat at the resort the rest of the week...it was that bad. The best food can be found at Coco Sweet Bakery, Don Pepe's and the Luquillo kiosks. In summary, we should have stayed at the Rio Mar right down the street. They have an actual beach there that you can swim at and hot tubs. (for some reason the Gran Melia has no hot tubs) Just a better vibe and overall first impression at the Rio Mar. Did have blast while in Puerto Rico, just not at the Gran Melia!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
Marthika
Business
Central Florida
Aug 30, 2011

Hmmm Great looks, poor customer service

I had read other negative reviews about the customer service at this hotel, but decided to give it a try anyway. The hotel is large and beautiful and has the setting of a 5 star hotel. Upon our arrival there was commotion throughout, in preparation for the arrival of hurricane Irene. The Check-in process was smooth and easy. Being that we were Red Level, we were told that we would have a concierge assigned to us to make our stay more pleasant. However, once the concierge drove us to our room, that was the last we saw of him. Room service was awesome and the food was tasty. The free wireless service the hotel offers is only available in the lounge, which during a storm doesn’t serve any purpose, and although there is internet in the room, if you don’t have a cable, they very kindly offer to sell you one for $15!! Most of my phone calls to the front desk or anyone in customer service were answered very harshly, to the point of sounding rude, and making me feel like I was interfering with their lives. I called the front desk to cancel room service for one day, yet that night, at 11:00 PM (eleven o’clock at night!!), I got a phone call from the maid asking me if I wanted my room cleaned!! I called the front desk to complain about this, and I was transferred three times. I finally hung up and then the manager called me back to apologize after I mentioned to him my frustration. On the other hand, the service at the hotel restaurants was impeccable, and breakfast was varied with great service. Passion, one of the restaurants had the best food, we thought, and we ate there more than once. The casino is small and the electronic machines are limited. I would not got back to this hotel because the value is not there. I was expecting superior service yet we’ve received better service at a Waffle House!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
3
Value:
2
Trip purpose:

Business

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
Anonymous
Business
Coral Springs, *
Oct 7, 2008

Don't stay here if you want peace and quiet!

Gran Melia PR is beautiful on gorgeous property. Has the largest pool in PR with swim-up bar & lounges built right into the pool. Pretty beach but small, rocky & unpleasant for swimming. Large clean rooms, staff & service generally good except for nasty waiter at pool restaurant & pushy vacation time-share hawker who jumps all over you at check-in. She promises $20 casino credit which she conveniently didn't have right now & won't ever give to you. Invited us to 4-hour time-share sales pitch with promises of spa credits & other bogus goodies. Restaurants are lovely & food is good, but miniscule portions & ridiculously overpriced. Hotel charges a small fortune for everything especially room service & $50 minimum/day to rent poolside cabana. Rooms are bungalow style, 3 levels & extend ~1/2 mile around property. If you are looking for a peaceful quiet retreat, look elsewhere. About 1,000 golf carts transport guests & hotel staff & race around 24 hours a day. You feel like you're dodging rush hour traffic on the highway when walking around hotel property. Parking is sparse, horrendous on weekends & is not solely for hotel guests. Have to compete for parking with outsiders using casino, restaurants, attending weddings/events. 15/day to self-park close to your room; $20/day for valet parking. Take extra rental car insurance as you probably have to park illegally on the busy street along parking lot on weekends. Saw several cars with fresh scrapes & dents probably made by cars trying to navigate narrow overcrowded parking lot road. Landscaping is lush but if you like to sleep past 7AM as most vacationers do, forget it! Was awakened by lawnmowers, hedge trimmers & loud machinery right outside our terrace door at the crack of dawn. Hooting & hollering on hotel grounds till all hours of the night. Was awakened by someone testing a microphone, blaring ah be, ah be repeatedly. DO NOT take anything from mini-bar in your room unless you're wealthy or enjoy being ripped off to the max. It has sensors so even if you just lift up a candy bar and replace it immediately, you'll be charged $3.50 for a bag of M&Ms. Melia is located in a crummy, commercial area. Off the highway from the airport you have to drive a few miles to hotel on a road with lots of construction and 25mph speed limit so allow plenty of time to get on & off hotel property. Got locked out of our room twice as key cards simply ceased working, waited 20 minutes for someone to show up with more keys that also did't work. Sadly, the Gran Melia was basically just a place for us to store our clothes and shower after visiting more pleasant, fun & less expensive locales. We were exhausted from lack of sleep after our stay, instead of relaxed and refreshed as we paid to be. PR is a fabulous island to visit-lots of fun, interesting people & exciting things to do, but stay somewhere else if you want your money's worth, & any semblance of rest & relaxation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Coco Sweet Panaderia-beginning of road to Melia. Great breakfast-local fare-pastries at fraction of Melia prices. Friendly staff, simple, local establishment, sells milk/soda/etc-buy there & bring to you room. Maria's, Cristo St., Old San Juan. BEST frozen rum drinks on earth! Genuine PR atmosphere/clientele. A local gem!

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
Delp
Business
Atlanta, GA, USA
Aug 27, 2011

Bad experience

Was not a good experience at all. I made a mistake by asking for an upgrade. We waited 5 hrs for the room. Also, we waited another 1 hr for our bags. So, we wasted a full day. No activities to do inside the resort. We purchased the breakfast bar, but it was the same thing every day. Adding insult to injury, it rained 4 days while we were there. Irene passed while we were there, no fault of their own. The had extended golf cart for transportation, but no plastic to keep you from getting wet. flooding every where. The had a minivan, but the night of our aniversary we waited all night for it. We cancelled our reservation for Dinner inside the resort, because we had no transportation. Nice resort, but they're missing the little things to make it a great place. So, we will not return. Don't stay there for more than 3 days.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Rent a car and don't stay there for more than 3 days.

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
Anonymous
Business
West Cornwall
Jan 2, 2009

not worth $ no autority on property to correct problems

There between Christmas and New Years. Many small problems some serious ones. No one on site seemed to be able to correct major problems. Small ones add up. Staff was great, but they were concerned and upset with problems they could not do anything about.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

2
5.01.0
Anonymous
Business
Irvine
Dec 28, 2008

It's an OK resort

It does take 2 hours to check-in! The room is only OK and there are few problems bothered me during the stay. 1. There is only warm water in bath. 2. There is one day, the room clean crew forgot the put the sheet to wrap the blanket. 3. The air condition makes noise whole night. Other than above, the staffs are very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

There is a CoCo Beach Sweetie cafe open from 5:00 am to 11:00 pm. The breakfast is very special and delicious - the french bread with ham, egg, and cheese.

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

3
5.01.0
Anonymous
Business
Pittsburgh, PA
May 8, 2007

very business oriented

The Gran Melia was in transition when we had our stay. They were going from an all-inclusive to a time-share resort type setting. Although the resort was beautiful we felt out of place most of the time. All of the restaurants were not open during the day so unless you were willing to travea 20 min. to get off the resort you paid 100.00 to 125.00 for breakfast and lunch. Most of the employees were also confused about the transition and we were stopped repeatedly by security (who spoke little English) as to who we were and were we guests. There were many corporate functions going on and that seems to be the main focus of the Gran Melia at this point. To be fair I thought the food was very good and most of the staff were nice. There is no swimming beach or waves at Coco Beach but it was still very lovely! Bring your walking shoes if you get a garden room and bring bug repellant if you like to sit out in the evening.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Rent a car it you stay here, because if you don't want to spend 300.00 or more dollars a day to eat-you will want to go out! The rainforest was fabulous and free if you had a car. Bring ponchos and good walking shoes. It is only a 10 min. ride from Gran Melia.

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Review of Gran Melia Golf Resort Puerto Rico

Reviewer score

3
5.01.0
Tims
Business
Bonx, NY
May 14, 2009

A quick look at the Gran Melia PR

The experience was great, nice, helpful and friendly staffmemebers but they are drastically under staffed. The place was always clean and the food was good but the could use a few more hands on deck

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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