Hotel Overview
Very nice
All in all the hotel was very nice and the staff very friendly and helpful. Did have a problem with...
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Swededoor
- Jun 13, 2011
So and so
This was a family trip and we were looking for a nice beachfront property for the kids. The beach...
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Ed
- Mar 24, 2010
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Hotel Map
- Area description
- Entertainment district
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for Wyndham Garden at Palmas del Mar
- All travelers (18) 3.3 / 5
- Business (2) 4 / 5
- Couples (7) 2.7 / 5
- Families (6) 3.5 / 5
- Friends (3) 3.7 / 5
- Amenities:
- 3.4
- Room cleanliness:
- 3.8
- Hotel staff:
- 4.1
- Room comfort:
- 3.5
- Location:
- 3.9
- Value:
- 3.2
67%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Held Hostage
WORST EVER I want a refund
First the hotel was under renovation> I was never informed by [...] the Sheraton. The room (332)was full of ants and no ice available in the building. It took the staff three days to to tell the the ice machine was not plug in due to remodeling. They moved me to another room (120) which might as well served as the swimming pool. The room leaked water from the ceiling and patio door. when you turned on the shower it made a horrendous vibrating noise. No follow through or initiative from staff. I was finally moved to room 125 for the duration. On most the the stay it would be around 16 when housekeeping finally cleans the room. I was ready to return home at this point> The stay was non refundable. I was held hostage for three days by Sheraton [...]. Will NEVER use or reccomend Four Points at Sheraton [...].
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
Swededoor
Very nice
All in all the hotel was very nice and the staff very friendly and helpful. Did have a problem with the toilet in my room sometimes it would not flush properly but maintenace responded to the problem. The restaurant there the food was overpriced for the quality of the food not impressed. The location couldn't have been any better right near the beach.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Ed
So and so
This was a family trip and we were looking for a nice beachfront property for the kids. The beach was not really good, so we went to the pool and had a great time there. Eating was a challenge since the only restaurant on site opened from 6:00PM to 10:00PM and had a very limited menu. Other options were too far away to walk. The staff was very friendly and helpful. The hotel was very noisy due to people walking and talking down the hall up to the wee hours of the morning.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Myrna in Heaven
The Great Experience
This was my third stay at Palmas and every time I go I enjoy it more. This trip was even better it was only me and my husband and we had a wonderful time. I love it so much you will see me there again soon.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
me
short buisness trip
no ocell phone receiption in the room, no wifi in the room but internet access through cable conection.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would not recommend
Estaban
Four Points by Sheraton
We walked along the beach not many restaurant choices that are close. This is a very large complex and hard to find without a GPS.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 2
- Value:
- 3
Reviewer score
Would not recommend
Gringo Phil
Sheraton at Palmas del Mar
Palmas is a large gated residential and resort community with golfing, beach, and a variety of restaurants. The Sheraton is showing it's age and a lack of maintenance. We looked in several rooms: carpets were stained; furniture was well worn; room AC units appeared to be on their last legs (indicated by abundant mildew on ceilings and wet spots on floors). House keeping staff was pleasant but largely inattentive (two towels one day, four the next, three the day after and one day with no room cleaning at all). All this was for a room that was largely a similar cost as those found in similar resorts up near San Juan. On the up-side, most everyone was friendly and Palmas seems to continue to be a pretty secure place to walk around in. I probably won't be back unless it was work.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 2
Dining tip:
Long walk from hotel
Probably the best meal we had within the Palmas community was the Bistro down near the harbor. It was reasonably priced and the food was excellent both times we went. The wait-staff was friendly and fast as well.
Reviewer score
Would recommend
Cathy
Family Gettogethe
Hotel staff was very friendly and knowledgeable of the area. Definetly will recommend and/or return.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Young business traveller
Good hotel for the price
It was a good stay, some of the rooms are very humid. The service is slow for American standards but inkeeping with PR. I would stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Dining tip:
Short drive from hotel
En tenadore
Reviewer score
Would not recommend
Lina
family getaway
Beautiful, clean, excellent customer service. Amazing beach, clean swimming pool, very helpful stuff. But if you are going with friends, as we did- choose something else. SO boring and no place to go. Food is very expensive. There is just one coffee shop and one restaurant, and they charge you $2.50 for one banana ( I am not kidding), imagine how expensive everything else is. Anyway, we had fun. I liked it very much.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 1
- Value:
- 3
Dining tip:
Not Applicable
there is 25 minute driving to the closest place, where you can eat, shop or get groceries. There is absolutely no night life.
