$149 Avg/night
Rate and special offer based on Check-in: Dec 23, 2014 Check-out: Dec 24, 2014

Embassy Suites San Juan - Hotel & Casino

3 stars
8000 Tartak Street, CAROLINA, 00979
Hotel Overview
Reviewer score
4.1
out of 5
239 reviews
ladies retreat

Hotel and location excellent. Staff very helpful, professional in every aspect. Rooms recently... See full review

  • gertdarl
  • Dec 9, 2014
Great

This hotel was great. It was clean and had friendly staff. There is a free made to order breakfast... See full review

  • Basketball hoops traveler
  • Nov 25, 2014
With a relaxing interior of wood furnishings, striking white tones and contemporary elements, guests are warmly welcomed to the Embassy Suites in San Juan. The luxurious outdoor pool is a stunning complement to the nearby Isla Verde Beach, and its design showcases a flowing waterfall among eye-catching foliage. Adventurous visitors can take in the casino that features popular games, including slots and blackjack. After a long day of relaxing, guests can dine at one of the four on-sites restaurants and bars, including the Outback Steakhouse for some juicy ribs.
Key facts
  • Outdoor pool
  • Video arcade
  • Business center
  • Meeting rooms
  • 4 restaurants and bars: Coqui Pool Bar, El Patio Latin Bar Cafe, La Placita and Outback Steakhouse
  • Concierge desk
  • Casino
  • Room service
Neighborhood
Isla Verde Beach is the main draw for this area, with its lush, sandy coastline; and it's only a short 10 to 15 minute walk away. Shoppers can spend the day at Plaza Las Americas or Plaza Carolina, which are located several miles from the suites. Guests who want to experience a little culture can visit historic Old San Juan, with its rustic restaurants, boutiques and galleries, as well as the Puerto Rico Art Museum.  For the adventurous, there are plenty of watersports to try out or revisit.
Hints and tips
Talk to the concierge before arriving to arrange a full itinerary of activities, including reservations for watersports and travel to other areas.

Cooked-to-order breakfast is available for suite guests at no additional charge.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 3.7 out of 5
Reviewer score 4.0 out of 5

Amenities

  • WiFi
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Parking

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (239)

Ratings and reviews for Embassy Suites San Juan - Hotel & Casino

Overall score

4.1 / 5
5.01.0
239 out of 239
Amenities:
4.2
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.4
Location:
4.2
Value:
4.2

92% would recommend to a friend.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Hiha
Business
Nj
Mar 25, 2013

Great experience

Enjoyed the hot tub, the breakfast buffet was the best I ever had, and loved the managers special from 5:30pm to 7:30 pm.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
CYA1
Business
Baytown, TX
Feb 21, 2013

Great Vacation Getaway

Hotel stay was great! Everything you need for a fun time: Outback Restaurant, Casino and beautiful pool!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Great location for whatever you want to do!

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Uzzy
Business
Detroit, MI
Feb 9, 2013

Steps away from Isla Verde Beach!

This was such a great hotel find! Just 2 blocks away on a well lit path to the beach without the beach front prices! The breakfast every morning was awesome made to order breakfast with eggs, potatoes, bacon, sausage, fruits, oatmeal and juices. Nice happy hour w/ free drinks served from 5:30 to 7:30 everyday. The pool area was quite large and well maintained. Had a great stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

You are also 3 blocks away from the El San Juan hotel which has a great nightlife!

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Savvy Little Traveler
Business
Massachusetts
Feb 8, 2013

Good stay for first time in PR

Pros: -Check-in went well -Nice, safe, and convenient location. The hotel is in a tourist area, and is within a very short walk to the Carolina/Isla Verde beach, other hotels, car rental, fire station, police station, Walgreens, restaurants, and bus stop (T5 bus gets you to beautiful Old San Juan in 35-45 mins for seventy-five cents). -Hotel public areas (lobby, dining area, pool/jacuzzi, restaurants) are very nice. Having The Outback Steakhouse inside the hotel is great! -The guest rooms are ok, the bedroom and bathroom are fine, but the living room needs new rug and new sofa bed. -Staff are very nice and will help you with tourist questions. -Housekeeping did a good job cleaning and replenishing, although, we aren't very messy people to begin with. -Included in the resort fee: Beach towels and chairs, provided on location by hotel, pool towels provided, good alcoholic beverages with chips and salsa at managers' reception, in-room wireless internet service, basic breakfast. You have to pay the resort fee, so take full advantage of these things! Cons: -Resort fee -Breakfast was very basic, fruits didn't seem fresh, and the same choices everyday. -Living room inside guest room needs new rug, new sofabed, and ventilation. Overall, we had a decent stay. Thanks Embassy Suites.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Go to beautiful Old San Juan. Take the T5 bus for seventy five cents, and get there in 35-45 minutes or rent a car from Dollar rent-a-car across the street (inside Verdanza hotel) for about thirty dollars per day, and get there in 15 minutes (hard to find parking though).

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
dfw super vacation
Business
DFW
Jan 29, 2013

Economical

This hotel is great if you are looking to save money. It is a short walk to the beach and all the upscale hotels. The free breakfast and happy hour save you a great deal of money. Also, free chairs and umbrellas on the beach. Chairs are $4 and umbrellas are $10 if you have to pay for them. The rooms are nice because you have a separate bedroom. The Outback Steakhouse is in the lobby of the hotel. Also, playground for kids and pool toys available.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Carlos frm Miami
Business
Miami
Jan 5, 2013

New Years 12

The hotel is just off the main strip of Isla Verde Ave and walkable to many places including a public beach. The rooms are comfortable and just like all other Courtyard (no surprises, which is good). Service was friendly and helpful (concierge has info on all PR attractions, including oustide of San Juan) and is there seven days / week. Complimentary B-fast and Happy hour was a nice touch. The small casino just off the lobby was entertaining too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Birthday girl at 50
Business
La Salle Colorado
Jul 3, 2012

Fun time for all

Had a great time would like to return but at a different time of year June is hot and humid time to visit but still had a great time-all the staff were very accomidating and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Peggy B
Business
Connecticut, USA
Mar 21, 2012

Sun and Perfect Weather

The hotel itself was very nice, but the first night arrived after midnight to be told that they did not have a room for us. They did put us up at a hotel across the street, but not happy. The rooms were clean, service good and location near enough to taxi everywhere. Great people, lovely weather and lots of fun despite a rocky start.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Go down to the beach local restaurants with great mango mojitos, good food and lovely water.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Mr. gonzalez
Business
Bronx, NY, USA
Mar 3, 2012

Fantastic week getaway

Excellent !! Respectfull,knowledgeable staff. Friendly and willing to help. Free breakfast and free 2hr HAPPY HOUR are a plus ! Room was very clean. Only negative was the fridge had ice build-up , so it didn't cool very much. That's ok, for there are ice making machines on every floor .The atmosphere is very quiet and relaxed .Pool was clean, there is a laundry room and game room for kids to play video games.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The beach is 2 blocks straight down , as well as wendy's, pizza hut, burger king, ponderosa, taco bell and other restaurants like one block away. Right across from ponderosa (facing the parking lot) you can catch the T5 OR T35 to old San Juan for just 75 cents (no pennies no cash ) . Take to last stop .Look for same number back at the same terminal already parked. Remember the surroundings before you boarded the first time , that way you know when to get off on your return trip.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Blueflitter
Business
Cleves, OH, USA
Feb 27, 2012

Cruise from San Juan

We enjoyed staying at Emerald Suites, San Juan as our stop before cruising to the Southern Caribbean. The hotel has a very comfortable atmosphere, friendly staff and convienent to the ocean and restaurants. The rooms were comfortable and clean. We would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Walk 2 blocks to the beach and enjoy the beauty of it all.

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