$179 Avg/night
Rate and special offer based on Check-in: Mar 24, 2015 Check-out: Mar 25, 2015

Embassy Suites San Juan - Hotel & Casino

3 stars
View map of 8000 Tartak Street, CAROLINA, 00979

Hotel Overview

Reviewer score
4.1
out of 5
251 reviews
Great San Juan Vacation

Loved the included made to order breakfast and evening reception. Walking distance to Isla Verde... See full review

  • Gloria B.
  • Feb 18, 2015
Hospitality at it's Best

This hotel has become our favorite place to stay while on vacation in Puerto Rico. The staff, led... See full review

  • Corey A
  • Feb 18, 2015
With a relaxing interior of wood furnishings, striking white tones and contemporary elements, guests are warmly welcomed to the Embassy Suites in San Juan. The luxurious outdoor pool is a stunning complement to the nearby Isla Verde Beach, and its design showcases a flowing waterfall among eye-catching foliage. Adventurous visitors can take in the casino that features popular games, including slots and blackjack. After a long day of relaxing, guests can dine at one of the four on-sites restaurants and bars, including the Outback Steakhouse for some juicy ribs.
Key facts
  • Newly-renovated rooms
  • Outdoor pool
  • Video arcade
  • Business center
  • Meeting rooms
  • 4 restaurants and bars: Coqui Pool Bar, El Patio Latin Bar Cafe, La Placita and Outback Steakhouse
  • Concierge desk
  • Casino
  • Room service
Neighborhood
Isla Verde Beach is the main draw for this area, with its lush, sandy coastline; and it's only a short 10 to 15 minute walk away. Shoppers can spend the day at Plaza Las Americas or Plaza Carolina, which are located several miles from the suites. Guests who want to experience a little culture can visit historic Old San Juan, with its rustic restaurants, boutiques and galleries, as well as the Puerto Rico Art Museum.  For the adventurous, there are plenty of watersports to try out or revisit.
Hints and tips
Talk to the concierge before arriving to arrange a full itinerary of activities, including reservations for watersports and travel to other areas.

Cooked-to-order breakfast and evening reception are available guests at no additional charge.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed Embassy Suites San Juan - Hotel & Casino also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 3.5 out of 5

Amenities

  • WiFi
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Parking

Dining

Restaurant
onsite

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (251)

Ratings and reviews for Embassy Suites San Juan - Hotel & Casino

Overall score

4.1 / 5
5.01.0
251 out of 251
Amenities:
4.2
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.4
Location:
4.2
Value:
4.2

92% would recommend to a friend.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
august vacationer
Business
Northern Virginia
Aug 23, 2013

Great stay near airport and beach

Good aspects: -about 4 blocks walk to free public beach -easy to locate hotel's area of beach, with free chairs, towels, umbrellas -great pool area -better included breakfast than almost all other hotel chains Bad aspects: -no free hotel/airport shuttle van. must take taxi everywhere to/from this hotel without rental car. 1-way from airport to hotel was twenty dollars for 8 minute drive. -breakfast items are the same every day, but there is enough variety to select something different every other day -evening reception has no non-alcoholic drinks (no soda, juice, etc), and served only nacho chips, salsa, and popcorn. Other Embassy Suites have better foods that are different every night -wifi was pretty weak, and hard to get a connection all the time. Tried using laptop, ipad, and different smartphones. Each could get a signal from time to time, but usually hit or miss -no exhaust fan ventilation in bathroom. all steamy after shower. -at least one concierge woman was terrible. not interested in helping at all. concierge promotes certain excursion companies they have partnerships with. we decided to just use internet instead to compare prices and select excursions.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
best ever
Business
Virginia
Aug 15, 2013

Perfect location

Great hotel...Excelent location. Isla Verde is one of the best beach in PR. The hotel has a free breakfast and good happy hour. we loved it

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Pasta to go...really good

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Mari39
Business
Aguadilla, Puerto Rico
Aug 6, 2013

Birthday weekend!

We had a good time during our stay! The kids enjoyed the pool and the game room. The casino is good but the hotel needs more nightlife.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

3
5.01.0
RStrongman
Business
Brooklyn, NY
Jul 28, 2013

Great value

Excellent staff, excellent service, great location. This hotel was very close to the airport which was very convient.......with absolutely no airport noise. You must get a early start for the complimentary breakfast , 7:00AM in order to avoid long lines. The suite I had was nicely laid out and well equipped, but was showing some wear and tear and could use some upgrades. I enjoyed my stay at the Embassy Suites, I would stay there again and I would recommend it for others.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The bar and restaurant in the hotels lobby provided quality service and food at a very reasonable price.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Elizabeth G.
Business
Detroit, Michigan
Jul 1, 2013

Wonderful stay

This was an ideal place for us to spend our vacation. The facility was beautiful. We especially enjoyed having a separate, private sleeping area which accommodated personal preferences for resting. The happy hour was a nice perk and the breakfast was delicious each morning. However, the room rates are quite high and the 16% fee is excessive.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Dave Barrie
Business
Cedar Hill, Texas
Jun 30, 2013

Great getaway

The hotel staff, valet, housekeeping were all very accomodating. Breakfast was rather spread out requiring one to get their hot breakfast then going to another area for milk, then another area for bread that required toasting, then another area for knives, forks, and spoons, another area for desserts finally by the time you sit down your hot breakfast is no longer hot. The breakfast cook overcooked the omeletts and fried eggs. Breakfast needs considerable improvement.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Rent a car. Being able to go anywhere that interest you is a big plus. In a days time cheaper than a cab. Maps and/or directions are readily available.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
F.T.T
Business
San Juan
Jun 24, 2013

Couples Trip

Our stay at the hotel was exceptional. The staff was great room was clean.The hotel was one block from the beach. The managers reception from 5:30-7:30pm was probably the best perk of the hotel. The only issue was that we were charged an additional $20 per night for hotel and suite tax, which costed an extra $100.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
J Ricketts
Business
San Juan isla verde puerto rico
Jun 13, 2013

One word AMAZING!!!!!

The hotel and staff was great!!!! The pool is amazing ,they provide free breakfast buffet from 630-930 am and happy hour 530-730 FREE drinks! The restaurants are so good and nearby shops are close by.. And the beach is two blocks away which is also great.. The king suite was perfect and comfy which had a living room microwave etc and house keeping made sure they kept my room clean

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Fun Week In PR
Business
Colfax, Iowa
Jun 12, 2013

Fun Hotel

Hotel had everthing you would need for a short stay! Enjoyed the live music and free hot breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

3
5.01.0
CJ with Fam
Business
Los Angeles,CA
Jun 10, 2013

1ST VISIT TO SAN JUAN..PR

Upon checking into the hotel was nice. Breakfast need change up daily. Being clean is important. Pool need re tile in certain area..can be come a safety issue later. I will return. Thanks a Bunch

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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