$179 Avg/night
Rate and special offer based on Check-in: Mar 24, 2015 Check-out: Mar 25, 2015

Embassy Suites San Juan - Hotel & Casino

3 stars
View map of 8000 Tartak Street, CAROLINA, 00979

Hotel Overview

Reviewer score
4.1
out of 5
251 reviews
Great San Juan Vacation

Loved the included made to order breakfast and evening reception. Walking distance to Isla Verde... See full review

  • Gloria B.
  • Feb 18, 2015
Hospitality at it's Best

This hotel has become our favorite place to stay while on vacation in Puerto Rico. The staff, led... See full review

  • Corey A
  • Feb 18, 2015
With a relaxing interior of wood furnishings, striking white tones and contemporary elements, guests are warmly welcomed to the Embassy Suites in San Juan. The luxurious outdoor pool is a stunning complement to the nearby Isla Verde Beach, and its design showcases a flowing waterfall among eye-catching foliage. Adventurous visitors can take in the casino that features popular games, including slots and blackjack. After a long day of relaxing, guests can dine at one of the four on-sites restaurants and bars, including the Outback Steakhouse for some juicy ribs.
Key facts
  • Newly-renovated rooms
  • Outdoor pool
  • Video arcade
  • Business center
  • Meeting rooms
  • 4 restaurants and bars: Coqui Pool Bar, El Patio Latin Bar Cafe, La Placita and Outback Steakhouse
  • Concierge desk
  • Casino
  • Room service
Neighborhood
Isla Verde Beach is the main draw for this area, with its lush, sandy coastline; and it's only a short 10 to 15 minute walk away. Shoppers can spend the day at Plaza Las Americas or Plaza Carolina, which are located several miles from the suites. Guests who want to experience a little culture can visit historic Old San Juan, with its rustic restaurants, boutiques and galleries, as well as the Puerto Rico Art Museum.  For the adventurous, there are plenty of watersports to try out or revisit.
Hints and tips
Talk to the concierge before arriving to arrange a full itinerary of activities, including reservations for watersports and travel to other areas.

Cooked-to-order breakfast and evening reception are available guests at no additional charge.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.1 out of 5
Reviewer score 3.5 out of 5

Amenities

  • WiFi
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Parking

Dining

Restaurant
onsite

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (251)

Ratings and reviews for Embassy Suites San Juan - Hotel & Casino

Overall score

4.1 / 5
5.01.0
251 out of 251
Amenities:
4.2
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.4
Location:
4.2
Value:
4.2

92% would recommend to a friend.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
FASTMARIO
LONG ISLAND NY
Nov 10, 2013

WORKED OUT PERFECT

Everything went well. I read the many positive reviews before booking. Free Parking would've been better. If the pool was heated or warmer would've been better. the Breakfast was fine w/me , someone else might have wanted more. I'd rate Breakfast at a 8 out of 10. Happy Hour was AWESOME !!! GREAT EXPERIENCE !!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Gloria B.
Business
N/A
Feb 18, 2015

Great San Juan Vacation

Loved the included made to order breakfast and evening reception. Walking distance to Isla Verde Beach and free umbrellas and chairs in the Embassy Suites section. The helpful staff were attentive and friendly with directions and suggestion to local attractions and restaurants. Isla Verde is close to the airport and convenient to Old San Juan. We would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Corey A
Business
N/A
Feb 18, 2015

Hospitality at it's Best

This hotel has become our favorite place to stay while on vacation in Puerto Rico. The staff, led by the GM (Marisol) is always most courteous and helpful. From their delicious daily buffet breakfast to the evening social event (drinks included) we find the Embassy Suites to be a great value. Kudos to all for enabling my entire family to enjoy a wonderful vacation. Keep up the good work Marisol and staff. You're truly special people...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Eleeroks
Business
N/A
Jan 25, 2015

Family Friendly

Hotel is very family friendly. Nice room layout for family of 5. Staff is courteous and responsive to the guests needs and requests. Rooms are clean, but when I requested housekeeper to come back and clean some extra areas, they came in immediately to clean up. Pool area has nice atmosphere, very nice complimentary breakfast. Location is great, near airport, walkable to stores and easy driving to Old San Juan and other tourist areas. The value for this hotel was good. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Corey A
Business
N/A
Jan 20, 2015

Our Favorite Place in Puerto Rico

This is our 3rd stay at the Embassy. We've always received the very best in hospitality when staying here. The staff, lead by Marisol is awesome. We're always treated with great service. From the food, to the drinks (Valarie & Jorge) to our nice clean and quiet suite, the Embassy in our opinion is the best deal in town. We love the location, as we're close to everything that we want. Some complain about the short walk to the beach. That's never bothered us as we enjoy getting into the town. The town has a great deal to offer. We're very pleased to return to the Embassy Suites year after year.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Try to begin your stay on a Sunday, as Friday and Saturday can be very crowded.

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

3
5.01.0
CARL W.
Business
los angeles
Jan 19, 2015

business trip

Nothing special. Breakfast was good. Good location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Jesiechula77
Business
N/A
Jan 19, 2015

Mother daughter getaway

The hotel was nice. Nice pool area and the free breakfast is a plus. Staff was absolutely amazing easy to talk to and very helpful. The only downside was the location of the hotel there's not much to do, but the beach is walking distance which was really nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

4
5.01.0
Mr. gonzalez
Business
N/A
Jan 18, 2015

family trip

clean,quiet,worth the money. i highly recommend !!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

3
5.01.0
CARL W.
Business
los angeles
Jan 18, 2015

It was ok for business.

Not a great hotel. Rooms comfortable but nothing to write hoe about. Breakfast was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Robert L.
Business
N/A
Jan 15, 2015

Piece of Paradise

Much more than expected. Great service all around, very pleasant. Great complimentary breakfast, pretty much everything including omelets to order. Beautiful pool with hot tub and outside bar. Beach is only two blocks walk. Very clean with courteous staff. Right near airport. Casino if you like. Outback Steakhouse and bar on site. Happy hour 5:30-7:30 free snacks and rum punch, beer. No complaints, will be back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The garlic shrimp at the Epatio is outstanding. A little different. Buttery garlic sauce, not too spicy, but so flavorful. Service there is great also great

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Review of Embassy Suites San Juan - Hotel & Casino

Reviewer score

5
5.01.0
Angel C.
Business
Guayanilla
Jan 5, 2015

One night

The hotel was too clean and the room too. Nice attention at hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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