$149 Avg/night
Rate and special offer based on Check-in: Sep 1, 2015 Check-out: Sep 4, 2015

El San Juan Resort and Casino

4 stars
View map of 6063 Isla Verde Avenue, Carolina, 00979

Hotel Overview

El-San-Juan-Resort-and-Casino-Hotel-Exterior
Reviewer score
3.7
out of 5
372 reviews
Great couple nights

Great lobby in the hotel. The staff was friendly and attentive. I would absolutly come back and... See full review

  • Michael B.
  • Jul 27, 2015
El San Juan

The El San Juan is a gorgeous beautiful hotel. The pool and beach are magnificent. Staff were very... See full review

  • Linda F.
  • May 7, 2015
When booking your room, ask for one that is higher up for a better view, or get one of the beach-side rooms to enjoy ocean sounds.

Treat yourself to a poolside massage for a thoroughly relaxing experience.
General
El San Juan Resort and Casino, San Juan
Location
A dazzling beachfront accommodation with breathtaking ocean views, the El San Juan Resort and Casino is a top choice for visitors looking to dive deep into what Puerto Rico has to offer. Perched on the beach in San Juan's Isla Verde district, the resort boasts aptly-named Fantasy and Olympic pools for all guests to enjoy. Meat Market Miami is a fresh take on the steakhouse, and just one of nine award-winning restaurants to enjoy on-site. When night falls, try your luck in the casino or grab a drink in the Lobby. Take it easy the day after at the Edouard de Paris Spa, and try out a uniquely refreshing Mojito Massage.
Dining
  • On-site casino
  • 3 pools, including an Olympic-sized and Fantasy Pool Area
  • Direct access beach with cabanas, beach chairs and towel service
  • Selection of 15 lounges, bars and nightclubs
  • 9 restaurants: Meat Market Miami, Brother Jimmy's BBQ, KOCO, Yamato, La Piccola Fontana, La Terraza, Galeria Trattoria, Aquaire, and Encanto Beach Club & Grill
  • 24-hour on-site fitness center
  • On-site spa and salon
Rooms
Conveniently located just a five-minute drive from Luis Munoz Marin International Airport (SJU), the resort lies close to the heart of San Juan. Travel back to colonial times on a tour of the San Felipe del Morro and San Cristobal forts, or enjoy the art exhibitions at both the Museo de Arte de Puerto Rico and Museo de Arte Contemporaneo. Explore the caves at Camuy River Cave Park, admire the lush plants and animal life of the El Yunque Rain Forest, or paddle a kayak through the illuminated waters of Bioluminescent Bay.
Highlights

The El San Juan has a decadent outdoor Fantasy Pool with concierges ready to set up your chair, get you a towel or bring you a cold drink. If you'd prefer a more secluded area in which to relax, visit the Hammock Garden with its lush greenery, tropical flowers and peaceful paths. You'll be ready for a refreshing meal at one of the many restaurants on-site.

Select from the Market Miami, Chef's Sudio, KoCo, Yamato, La Piccola Fontana, La Terraza or Gallerie Trattoria. You can even dine right on the resort's private beach at the Encanto Beach Club & Grill restaurant or order from the pool at the Aquaire. There's also an on-site Starbucks to satisfy your coffee cravings.

Policies
When booking your room, ask for one that is higher up for a better view, or get one of the beach-side rooms to enjoy ocean sounds.

Treat yourself to a poolside massage for a thoroughly relaxing experience.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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El San Juan Resort and Casino Rooms

City Vista
Relax in 351 square feet of elegant space consist of Comfortable King bed or two double beds. Located on the lower floors of our main building, these delightful accommodations overlook Isla Verde and include: WiFi internet access and fax and modem capability; flat screen TV with in room movies; iHome Station including alarm clock; including dual-lines telephones with voicemail; hair dryer, iron and ironing board, to look your best for a business meeting or a night on the town; sensor activated a/c; individually controlled temperature; In-room digital safe, providing extra security for valuables and piece of mind for you; and Glass-side table and comfortable chair.
Vista
Enjoy luxurious accommodations in our 351 - 416 square feet consist of comfortable King bed or two double beds. Overlooking our tropical pools or the beautiful city of San Juan, these accommodations feature: Views of the pool and the city of San Juan; Wi Fi internet access and fax and modem capability; flat screen TV with in room movies; iHome Station including alarm clock ; dual-lines telephones with voicemail, hair dryer, iron and ironing board, to look your best for a business meeting or a night on the town; sensor activated a/c; individually controlled temperature;and In-room digital safe, providing extra security for valuables and piece of mind for you.
Ocean Villas
Overlooking the rolling Atlantic Ocean, our 525 - 645 square feet Caribbean-style ocean-front lanais are located in a two-story building with a private pool. Relax in king or double bedded rooms, offering tile floors, a sitting area, Jacuzzi bath, separate glass enclosed shower and double sinks. Each Ocean Villa is appointed with an array of convenient amenities, including: Jacuzzi bath, separate glass-enclosed shower, double sinks, high-speed internet access , cable TV, two dual -lines phones, hair dryer, iron and ironing board, In-room digital safe and sofa bed. All non smoking rooms.
Junior Suite
Our spacious Junior Suites with a comfortable king bed since side table and sofa offering view of bustling San Juan. Located in the main building with Wi Fi internet access, flat screen TV, iHome station including alarm clock, dual-lines phones, hair dryer, iron and ironing board, sensor activated a/c; individually controlled temperature, In-room digital safe and oversized and workstation and chair. All non smoking rooms.
Garden Lanais
These delightful 448-square-foot accommodations consist of a king bed or two double beds, these rooms allow you to step out onto your private balcony and enjoy the stunning views of tropical gardens and pools. Enjoy modern comfort with walk-in closets, ergonomically designed work stations and luxury amenities including: High-speed Internet access and fax and modem capability; entertainment center, with TV, VCR and stereo; ceiling fan, to enhance your comfort and the tropical atmosphere; dual-line telephones with voicemail; double sinks; Iron and ironing board, to look your best for a business meeting or a night on the town; In-room safe, providing extra security for valuables and piece of mind for you; sofa bed, glass-side table, and comfortable chair.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Night club
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Accessibility
Accessible Rooms/Facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Service dogs allowed
Accessible parking
Public areas wheelchair accessible for disabled

Dining

KOCO
The most exciting and exotic new restaurant experience in San Juan, KOCO is a modern Caribbean Restaurant, Rum Bar and Lounge found at the posh El San Juan Hotel & Casino. Cuisine and decor reflect sexy, natural blends of Caribbean and Latin fusion, complemented by a chic yet tropical modern, relaxing and fun dining experience. Caribbean food is given an exciting modern twist by Chef extraordinaire Hector Crespo. Open daily from 6:00pm.
Yamato
Considered San Juan's finest Oriental restaurant, featuring a sushi bar and an authentic teppan-yaki table. Open daily for lunch and dinner.
La Piccola Fontana
Presenting fine Northern Italian cuisine in an exquisitely appointed, elegant ambiance. Fine dining experience opens daily for dinner at 6:00pm.
Brother Jimmy's BBQ
Discover Puerto Rico's highest-energy indoor and outdoor party scene at Brother Jimmy's BBQ. This 8,000-square-foot sports bar and grill infuses the island with unprecedented culinary and entertainment experiences. Sit outside at picnic tables as you watch sporting events or movies on the outdoor deck's massive 25' x 25' flat screen television. Knock back a margarita or a Swamp Water Bowl. Or, chow down on delicious BBQ Ribs and other rich Southern delicacies, served within a playful atmosphere of vintage license plates, college pennants, and classic roadster hubcaps. A remarkable combination of down-home Southern merriment and state-of-the-art technology, this rooftop lounge is set to redefine the parameters of San Juan's social scene. Open Monday thru Sunday from 5pm to 11pm. The Bar remains open until 1:30am on Fridays and Saturdays.
Galeria Trattoria
Pizza, salads, sandwiches and gelatos plus a local daily dish. Open for lunch, dinner and late nighters.
La Terraza
Casual-elegant dining serving buffet breakfast offered in a breezy tropical setting, overlooking the pool, tropical gardens, and Isla Verde beachfront. Open daily from 6:00-11:00am.
Acquaire
Pool side bar for great tropical blends to cool off while sunbathing at the pool.
Encanto Grill
Located at the Encanto Pool Complex open daily for lunch at the pool area. Best burgers in town.
Starbucks
Offers a variety of coffee, pastries and gourmet sandwiches. Two on-site locations, open daily.
In Room Dining
Delivering freshly prepared fare to your door, day or night. Open daily 6am-12pm and 4pm-12am.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for El San Juan Resort and Casino

Overall score

3.7 / 5
5.01.0
372 out of 372
Amenities:
3.9
Cleanliness:
3.8
Hotel staff:
3.9
Comfort:
3.9
Location:
4.2
Value:
3.5

76% would recommend to a friend.

Sort by:
Review of El San Juan Resort and Casino

Reviewer score

5
5.01.0
Michael B.
Business
N/A
Jul 27, 2015

Great couple nights

Great lobby in the hotel. The staff was friendly and attentive. I would absolutly come back and stay next time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

1
5.01.0
Nicolaos T.
Business
N/A
Jul 15, 2015

Not what I expected

I expected a lot more from a Hilton 4 star hotel. This hotel is concerned with its grounds outside, but not with the inside. When I first got to my room I noticed room service dished next door to my room on the floor. These same dished were there for 3 days to the point where bugs were crawling out of the dishes. The room was dingy and not updated for a long time. There was a decent view of the pool but when I went to open the door to the balcony the door was completely stuck and wouldn't open. We had to call maintenance to come and get the door open for us - that took about an hour. My wife was getting ready to go to dinner and wanted to blow dry her hair. She grabbed the blow dryer from the closet and noticed that there was gum attached to the blow dryer with an empty capsule pack of pills. We have pictures. Lights were out in the bathroom and bedroom, outlets didn't work, the list of let downs go on and on. The halls to our room were dark with very poor lighting, not to mention that there was bags of garbage in the hallways from the rooms that were left there for days. We also have pictures of that. T sum it all up I would not recommend this hotel to anyone who plans on using their rooms. The pools and grounds were fine but that doesn't justify the overall experience. This fell short of my expectations. I should of stayed somewhere else!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

4
5.01.0
Lauren aka Toast
Business
N/A
Jul 14, 2015

Start of Honeymoon

The overall feel of the lobby was nice, and was lively every night. The rooms seem to be ready later than advertised. Many people seemed to be told to wait till way past 4:30 pm for their room to be ready. We asked for a ready room and we got a room that overlooked a gravel roof and a plastic fence.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

4
5.01.0
sophia l.
Business
N/A
Jul 11, 2015

Girls trip

Great hotel, location was perfect. The beach and pool area made me feel like I was in paradise. Prices reasonable on food and drinks! Rooms needed some updating but clean!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

4
5.01.0
Angelena D.
Business
N/A
Jun 29, 2015

Birthday trip

The hotel was a bit dated, however it was a party hotel. There was something going on almost every night we were there. We had problems with our rooms at first, however Juan Carlos and the manager took care of everything and threw in a few free drinks. I most recommend this hotel if you want to party. Also there is an Enterprise on site so you can rent a car for the day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

4
5.01.0
Margarita1018
Business
N/A
Jun 18, 2015

Great birthday trip

Nice hotel but very expensive for what they offer, however, had a great time overall. Convenient if you want to stay in hotel and not go explore, the beach, the pool and restaurants plus entertainemnt right on site.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

4
5.01.0
Rafeal P.
Business
N/A
Jun 12, 2015

Best vacation ever

Hotel was excellent entertainment every night everyday starting our first night.pool and beach area during the day very good . Restaurant very good .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

4
5.01.0
Jason
Business
N/A
May 17, 2015

Great Long Weekend!

We had a wonderful experience at El San Juan Hotel! The rooms were large and beautiful. The grounds are perfect and the staff is absolutely excellent! We especially loved Eric and Alberto at Brother Jimmy's. They were so fun and welcoming! If you find yourself at this hotel, head up to Brother Jimmy's and say hi to them!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

5
5.01.0
Linda F.
Business
Bronx
May 7, 2015

El San Juan

The El San Juan is a gorgeous beautiful hotel. The pool and beach are magnificent. Staff were very helpful, rooms were clean neat and spacious. Would recommend this hotel to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of El San Juan Resort and Casino

Reviewer score

4
5.01.0
Richard C.
Business
N/A
Mar 22, 2015

Great but expensive location

The hotel was nice. The rooms were clean and the beds were comfortable. The TV's were poor quality and the shower was weak. The services by the pool were all too expensive. A corona was $10 for crying out loud! It's not allowed to bring outside food or beverages to the pool area but we snuck it in anyways. But it's uncomfortable to have to sneak around things you know. The beach was great but there wasn't that many things to do in the resort to call it a resort. There are a lot of things to do outside though and traveling outside the resort is safe. I have been to Punta Cana, Dominican Republic and Riviera Maya, Mexico and would prefer those two locations over San Juan with no question.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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