Four Points by Sheraton Caguas Real Hotel & Casino

3 stars
500 Alhambra en Granada Boulevard, Caguas, 00726
Hotel Overview
Reviewer score
3.7
out of 5
25 reviews
Great service

I loved my stay here. The customer service was top notch. I stayed here for 4 nights and by the 2nd... See full review

  • Quigley V
  • Mar 2, 2014
Fantastic place gataway

Great place to stay, clean and comfortable. The pool is extremely clean and big. The staff is... See full review

  • marcospr787
  • Jan 5, 2014
Affordable lodging just outside San Juan, Puerto Rico, with casino
Four Points by Sheraton Caguas Real Hotel and Casino offers a country resort atmosphere at a moderate price. The hotel, ideally located just 17 miles from downtown San Juan, provides convenient access to many major corporations. Guests enjoy the largest casino in Puerto Rico, several restaurants, an outdoor pool, Jacuzzi, a fully equipped exercise facility, and large meeting space.
Highlights
  • Largest casino on the island
  • Close to San Juan attractions
  • Heated outdoor pool and Jacuzzi
  • Free high-speed Internet access
Rooms

All rooms feature private cable television with in-room movies, hair dryer, sitting area, free high-speed Internet access, air conditioning, bathtub and shower, refrigerator, coffeemaker, iron/ironing board, microwave, and in-room safe.

Features

Take a dip in the pool and have the kids burn off some energy. With a fitness center, a nearby golf course, and a new casino located in the lobby, it's a good thing the hotel provides babysitting service.

 

Guests enjoy breakfast at David's Cookies. X.O. Bistro, open for dinner nightly, features the best of Caribbean cooking, and Passion Lounge is the place to go for drinks.

Transportation
  • San Juan Luis Munoz Marin International Airport (22.5 mi/36.2 km)
Nearby attractions
  • Old San Juan (20.2 mi/32.5 km)
  • El Yunque Rainforest (32.9 mi/52.9 km)
Business
  • Four meeting rooms sit up to 200
  • Business center

Four Points by Sheraton Caguas Real Hotel & Casino Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Heated pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Heated pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Laundry service
Childcare Service
Meeting/Banquet facilities
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Room
Telephone
Kitchen
Hairdryer in room
Cribs available
Sofa bed
Iron
Ironing board

Hotel Map

18.1944 -66.0526
Nearby airports
Luis Munos Marin International Airport, (LUC), 22.00, MI; Mercedita Airport, (PSE), 49.40, MI;
Area description
Resort

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (25)

Ratings and reviews for Four Points by Sheraton Caguas Real Hotel & Casino

Overall score

3.7 / 5
25 out of 25
Amenities:
3.8
Room cleanliness:
3.9
Hotel staff:
4.2
Room comfort:
4.1
Location:
3.7
Value:
3.5

68% would recommend to a friend.

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Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

5
Quigley V
Business
New York, NY
Mar 2, 2014

Great service

I loved my stay here. The customer service was top notch. I stayed here for 4 nights and by the 2nd day the staff knew me by name. The restaurant has awesome food. I would recommend the skirt steak.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

5
marcospr787
Caguas, PR
Jan 5, 2014

Fantastic place gataway

Great place to stay, clean and comfortable. The pool is extremely clean and big. The staff is really good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

5
marcospr787
Caguas, PR
Oct 13, 2013

Fantastic place gataway

Exelent place to stay. Great staff and exelent services I enjoy it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

4
Myrdalis
Arecibo, Puerto Rico
Sep 4, 2013

Relaxed!

The hotel was great. My husband and I wanted to relax on a nice place for our anniversary, and this hotel was perfect. Nice room, very clean, very good breakfast. We would definitely consider staying here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

4
Eli Ramos
Adjuntas, PR
Sep 3, 2013

Fantastic place for a romantic getaway

It is a secluded but accessible place. Close to San Juan. Perfect to spend a romantic getaway with your couple.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

Excellent Restaurant in hotel.

Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

5
Nunsy
Business
Michigan
Mar 27, 2013

Great Stay!

From the "ola" to the "adios," it was a most enjoyable experience!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

4
JasonP8800
Columbus, OH
Feb 11, 2013

Great deal when booked with air fare

My family (myself, wife, plus our 2 year old son) had to make a quick trip to Caguas, PR due to a death in the family. We were debating about staying in San Juan and enjoying the beaches and other tourist stuff after the funeral or staying in Caguas and being close to family. I'm glad we made the choice to stay in Caguas. This hotel was just like what you would find in the states at your average chain hotel, but that's just what I wanted for the price I paid. There weren't any signs of water damage or age that you normally find in houses and other buildings on the island. The 4-Points looked well maintained. The staff spoke perfect English so I didn't have to struggle with my rusty Spanish and they were quick to meet all of our requests including getting a crib in our room for my son at the last minute at our 1AM arrival. We didn't get a chance to eat at the restaurant inside but there was some fast food and a Walgreens close by for our last minute (or late night) needs. It's located right off of highway 52 so it was easy to get into Caguas or to visit San Juan or Ponce. I would definately stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Dining tip: Short drive from hotel

If you have a picky eater in your family there is a Burger King, Churches, Subway, pizza, and Chinese right across the highway from the hotel driveway entrance. So we could always get some food if we couldn't find anything else.

Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

2
JDeJesus
Ponce, PR
Jul 16, 2012

Short stay

Nice stay, but the hotel needs repairs and up to date

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Dining tip: Short drive from hotel

Marcelo,s restaurant, Caguas best choice

Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

5
Inez211
New York
Jul 15, 2012

Four Points

My time at the Four points was excellent. I regret not staying my entire time during my visit to Puerto Rico. Located eight in the center of the highway just 30 mins away from San Juan. The pool is amazing and so is the bar, when I arrived I was given a free taste of the Puerto Rican beer. Staff was very helpful and orginazied. Parking is 10 dollars a day. There is a couple of fast food locations just 5 mins away and also a Walgreens! I defintely going back to stay at the Four points.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Four Points by Sheraton Caguas Real Hotel & Casino

Reviewer score

4
Ed quick traveler
Connecticut
May 9, 2012

Quick visit-one day!

Hotel experience was good, casino facility helped! Restaurant food experience was below average, food was to expensive for the value!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Entertainment tip: Short drive from hotel

Enjoy casino life!

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