Crowne Plaza VILAMOURA - ALGARVE

5 stars
Rua do Oceano Atlantico, Vilamoura, 8124-478
Hotel Overview
Reviewer score
4.0
out of 5
1 reviews
Good hotel---not 5 star

Had no problem with booking. Arrived at the hotel within 25 mins of Faro airport with yellow fish... See full review

  • Mollie006
  • May 6, 2014
Check into the seafront Crowne Plaza Vilamoura-Algarve hotel for superb service near famous beaches and golf courses. Breathe in the fresh sea air as you step from the beachfront straight into Crowne Plaza Vilamoura-Algarve 's air-conditioned marble Lobby. Ease your way into your Portuguese holiday with a cool fruit juice in the minimalist Lobby Lounge , or head out for a round on one of Vilamoura's world-class golf courses . Either way, your spacious ocean-view room will be waiting for you when you get back. Crowne Plaza Vilamoura-Algarve is right on the beach in Vilamoura, one of the Algarve's prettiest resort towns. It's a 30-minute drive to the hotel from Faro International Airport , and a few hours' drive from Lisbon. Vilamoura's casino is adjacent to the hotel and the Vilamoura Marina is within easy walking distance. Stunning Silves Castle is a 35-minute car-ride away. Portuguese specialities add local flavour to our main restaurant's buffet tables, which are arranged in the shape of a local cataplana cooking pot. At Caravela Bar & Lounge , our brightly lit cocktail bar, Portuguese beers are sipped on cosy white sofas. Enjoy a sensuous spa treatment before plunging into our huge outdoor pool . Afterwards, rejuvenate in Crowne Plaza Vilamoura-Algarve's hammam, or enjoy an invigorating workout in the top-class Fitness Centre.

Amenities

  • High-speed internet
  • Free parking
  • Outdoor pool
General
Ice machine
Activities
Outdoor pool
Live entertainment
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
Business center
Maid service
Childcare Service
Concierge desk
Porters
FAX
Gift shop
Currency exchange
Overhead projector
Internet
High-speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Phone with speaker
Mini bar
Hairdryer in room
Cribs available
In room movies
Temperature control
Computer in Room
Ironing board
Bidet
Trouser press

Hotel Map

37.0726 -8.1142
Nearby airports
Lisbon Airport, (LIS), 262.00, KM, N; Faro Airport, (FAO), 26.00, KM, E; Seville Airport, (SVQ), 223.00, KM;
Area description
Resort, resort

Dining

Cataplana Restaurant
The Cataplana Restaurant offers a variety of national and international dishes, all of great quality. This is always a good choice, if you choose the buffet or a la carte menu, and whenever the weather permits, you can dine outside. Special events can als
Caravela Seafront Restaurant and Grill
The Caravela Seafront Restaurant and Grill is opened during high season with grilled specialties. Located in the terrace this is the ideal place to enjoy your meal by the pool.
Caravela Bar & Lounge
Enjoy fabulous evenings among friends, or sit on the terrace gazing out to sea or admiring a magnificent sunset. The Caravela Bar & Lounge awaits you, whether for a lively night of live music or for winding down in a cosy fireside ambience.
Caravela Pool Bar
Opened during high season.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Crowne Plaza VILAMOURA - ALGARVE

Overall score

4 / 5
5.01.0
1 out of 1
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Sort by:
Review of Crowne Plaza VILAMOURA - ALGARVE

Reviewer score

4
5.01.0
Mollie006
NJ
May 6, 2014

Good hotel---not 5 star

Had no problem with booking. Arrived at the hotel within 25 mins of Faro airport with yellow fish transfer that we booked before we left. Check in was fast and the staff were fine...not overly nice. Room was a suite deluxe that had 2 floors. Downstairs was living room, bathroom with shower, tv, table, chairs and balcony overlooking ocean and city and marina in distance. 2 chairs on balcony and table. Upstairs was king bed, bathroom, shower, tv. 2 hair dryers, coffee maker with no coffee. Bring your own tea bags, instant coffee and cups to make it in as they don't supply them. 2 small bottles of water are supplied 'nearly' every day. Water can be bought at small supermarket outside hotel--to the right of hotel --for 21 cents a bottle. It's 4 euro in hotel. They supply robes, slippers. Towels are not soft and a little rough after shower. Safe in room. Loads of closet space upstairs and down. Mini bar is empty and can be stocked for a fee. We used it for ice and water. You must bring your ice bucket down to the bar to get ice. Crazy. So, bring large plastic bags and get it before going to room. Stayed very well in fridge. Weekends--unless you get out there by 7 am you are not getting a seat by the pool. Very few chairs for the amount of people there. If you want your umbrella opened you have to walk to the shallow end to get someone as that's where they sit and they don't look around for anyone needing help---you get them and tip them 1 euro. The pool is big and lovely, but not heated. Light music plays in the background. There is a bar at the pool with drinks and you can order food. The wait is endless, as there is only 1 staff person. Lunch is fine and about 10 euro for 1....again, you have to wait and it's easier to walk to the bar inside to pay than wait for them to come back with bill. Obviously short staffed. Definitely unorganized at bar. Prices not bad for drinks, but not real bartenders. They tend to be on the rude side as well. I asked a woman, who was not smiling or said hello for a plastic cup one day and she told me that they were only for paying customers! I said you are kidding I've paid through the nose for drinks and water by the pool. She said okay, you can have a plastic cup this time. But only this time. That left a bad taste about the hotel. Breakfast is fine with loads of offerings. I found the omelet the best to get, but there are lots of different eggs and anything you can think of to eat. We ate out every night as there are loads of places that are excellent within walking distance. On the whole, this is good hotel in a great position for the sea view and relaxation. It is not a 5 star by a long shot and that is due to the staff and lack of engaging with customers except when approached. Training of real bartenders would go a long way. Housekeeping did a great job every day. Bed was hard, but that suited us perfectly. They will supply toppers if you ask. Oh, there was entertainment at night and was usually a singer that was good. Very few stayed for the whole thing and i believe it's due to the service and prices at the bar...which could easily be fixed. There is a small shop with newspapers and essentials if you run out, but it is not open all the time. So, all in all we had a great stay and would go back again due to the view and proximity to activities as well as the cleanliness.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

Ferrara and Pao Pao are a 3 min walk and serve great food.

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