Vip Executive Suites Eden Hotel Lisbon

I arrived at the hotel at 9AM after an overnight train ride from Madrid and they checked me in right away!!! The kitchenette was most useful - if you like to cook seafood the way you like it.

We arrived in Lisbon after an overnight flight from the US and were delighted to see the hotel the second that we stepped off the bus that we caught at the airport. The arrival from the airport could not have been any better. The hotel was located right in the center of Lisbon and convenient to everything that we wanted to do in Lisbon. The staff was exceptionally helpful and went out of their way to book a room for us at another one of the VIP hotels in Portugal. I would highly recommend staying with them.

i do not recommend this hotel. although it is very centric, it is not really a 4 star hotel. perhaps 20 years ago; now it is more a 3 star hotel. so lower your expectations from the very beginning. since it is so old, you are bound to have problems. the first night i had to move all my luggage to another room because the air conditioning did not work. in the new room there was a short circuit because the wiring system is so old, and i had to move again to another room. the problem was that the power converter of my mac book pro was damage as a consequence, and even after searching all lisboa for half a day, i was told that this power converter was not on sale in portugal. therefore, i was without my personal computer for the remainder of my trip! the manager refused in a very cowardly way to compensate me (she suggested that there was a power outage in all lisbon!!!). so you should know that in a hotel this old, there can be issues that will not be fixed -- avoid it at all costs!

This accommodation has a great, great location and is in a beatiful building - I saw many people taking photos of the Art Deco facade. The rooms are fine - not luxurious, but perfectly okay. We would certainly stay again.

First, they refused to check us in until 3 PM, even though the reservation stated that check in would be 2 PM. The room was tiny and AC didn't work, so they moved us to another one. They refused to give us safe keys because the person with all safe keys was unavailable. The sign "room is ready for cleanup" was ignored for 6 hours until we came back and no longer wanted an intrusion. Hotel pool did not have clean towel available two out of three days. etc etc etc

The hotel had the best location. The staff were very helpful and spoke very good English. The condition of the rooms were not the best I have ever seen, but managable. I enjoyed my stay there if its just a place for you to lay your head after exploring the city then this place is for you!

Great spot, right near downtown & the main thoroughfare. Close to a metro station. Front desk staff very friendly & helpful. Good restaurants close by.

Next to Metro and Rossio. Great view from roof terrace. No on~site restaurant but many, many nearby.

Excellent hotel in brilliant location Great view from roof Spacious room will stay again Quiet

This was one of the highlights of our trip as far as a hotel can be. It is located right in the heart of where any tourist could possibly want to be in Lisbon. Everything is in walking distance, or the bus and metro are just outside the door. The staff was very accomodating as we didn't like the view of a wall from our room, and they changed it with no problems. The only warning we have is when you go look for dinner on the nearby streets, it is like being assaulted by used car salesmen trying to corral you with their menus. (This has nothing to do with the hotel.)