Avenida Palace Hotel Lisbon

We were well-received on arrival and treated very well for the duration of our 6-night stay. The staff was always helpful and determined to ensure we had the best possible stay in their fine city. Any needs were promptly attended to. A glorious older 5-star hotel bursting with character that couldn't be more centrally located.

I found the `avenida palace hotel very comfortable indeed. The rooms are roomy enough and the shower was great. Breakfast was varied and nourishing. Best of all is the location, near the Rossio, the train station and the metro. Alfama and alto Barrio are within walking distance. Closer still are the shopping area with streets luke the rua Augusta. The location is just perfect, but one can hardly hear any traffic.

fantastic hotel for a short trip directly in the center

Best location in the city. Next to train station and metro which made it very easy to get away to Fatima, Sintro and Cascaes. Hotel is located in Rossio square which is where the best shopping is located. Many good restaurants with in a block or two from the hotel. Excellent breakfast included in price of room with both american (bacon and scrambled eggs) and european (salmon, meats) served. Great cup of coffee also. Room was good size with a marble bathroom. It really is a former palace and it shows in the main foyer and dining room. Located on a busy street but we did not have any problem with noise in our room. Hotel staff very helpful with directions and information. I felt it was a great value and would stay here again. I only gave amenities 4 stars because the hotel provided computer has a fee to use the internet.

Hotel was beautiful and located in the perfect spot. Hotel empolyees were nice and helpful. Hotel located on a beautiful square and adjacent to a second square with great site seeing and a walking blvd. of stores and resturants that walked to the water. There was also a electronic trolley system (EL 15 is the bus to take) takes you to Balem for 2.50E, and will bring you back. Hotel was a classic, cleaned in every corner. Free Breakfast in the morning and the banquest rooms were beautiful too, with history and art. Hotel rooms had seperate beds, also had sitting area with two flat screens tv/s and beuatiful views out the windows that opened. We are going back.

Classic hotel in a great location. Hotel staff goes out of their way to help you. Great breakfast as well as room and amenities.

The hotel was great and in an excellent location, close to the train station, subway and bus stations. There's also a Starbucks next door with free internet (hotel charges for it). The staff was awesome. The only reason I'm giving it a 4 instead of 5 stars is because I've stayed at better hotels in other places. However, It's a 5 star for the area. Breakfast was good. Doormen was super friendly and helpful. The room was a bit small for me but it's good for a European size. Bath toiletries were great.

Great central location to walk to everything. Great well rounded breakfast included each day was fresh, plentiful and typical Portuguese meal. Main desk person always spoke English, but other staff did not. Walked to the funicular, elevator, shopping, took 2 hour bus tour around the city to get a great overview, then did next day on foot ourselves. All the area restaurants seem to sell the exact same meals of boiled fish (bone in)and boiled potato with vegetable. No variety. Thank goodness for pastries which were outstanding and abundant.

Service and staff excellent... centrally located, just no restaurant, although sandwiches at bar. next door is a starbucks for wifi with a purchase, and lots of great restaurants and stores.. a perfect center base with lots of opportunities to take day trips to the country etc.

Very well located hotel in the centre. In view of traffic noise room at courtyard side is essential. Very friendly en helpfull personnel. Great breakfast buffet. We booked for superior room however the double bed was extremely small.