$189 Avg/night
Rate based on Check-in: Oct 12, 2014 Check-out: Oct 13, 2014

Altis Grand Hotel

5 stars
11 Rua Castilho, Lisbon, Lisbon, PT-1269-072
Hotel Overview
Reviewer score
4.0
out of 5
11 reviews
hotel services

Shuttle bus driver is so friendly and helpful but the picj up poin (parking 3) is no sign in the... See full review

  • B CW
  • Jun 15, 2014
Perfect stay!

This hotel was a very good choice, comparing withy other ones it could look a little bit expensive... See full review

  • Ctdritz
  • Aug 24, 2014
Popular chain hotel beside the Tagus River with easy access to Lisbon
Altis Grand Hotel, located near the Tagus River in Lisbon, is a 303-room property in the financial district within walking distance to many of the city's famous attractions and metro stations. The hotel boasts modern styling and amenities including swimming pool, restaurant, meeting and conference rooms, lounge bar, coffee shop and full-service reception desk/concierge. The BSpa focuses on discovering all the senses through traditional Portuguese techniques and is an added benefit for guests staying at the Altis Grand Hotel (fees apply).
Highlights
  • BSpa on site focuses on Portuguese techniques
  • Indoor swimming pool
  • Restaurants and bars on site
Rooms
The 303 guest rooms at the Altis Grand Hotel include 13 suites with views of the historic district of Lisbon. Guests choose among run of the house, deluxe rooms, junior suites or ambassador suite. All decorated in modern styling with aesthetically pleasing color palates, the rooms include in-room climate control, safe, broadband Internet, mini-bar, radio, bathrobes, hair dryer, cable TV and telephone. Deluxe rooms are located on the top floors and include complimentary water and fresh fruit. Junior suites feature living area, terrace view of the city and deli tray. The ambassador suite includes a larger balcony and more spacious living area. Deluxe Premier rooms come with a dedicated guest service, in-room daily VIP treatment, coffee/tea maker, and a wide selection of daily newspapers and magazines.
Features
With three restaurants to choose from, guests never have to worry about tiring of the food choices at the Altis Grand Hotel. The Grill D. Fernando, featuring panoramic views of the city serves seasonal fare, the Rendez Vous Coffee Shop offers a more casual atmosphere and small plates while the Restaurante Girassol is reserved for larger parties and private banquet events. Two bars -- the Bar Herald and the Bar Sao Jorge -- provide relaxing backdrops for guests with balconies overlooking the city. Additionally, the hotel provides guests with 24-hour room service. The reception desk/concierge is always on hand to answer questions or offer suggestions about the area.
Transportation
  • Lisbon International Airport (4.9 mi/7.8 km)
Attractions
  • Bairro Alto (1.2 mi/2.1 km)
  • Alfama (1.8 mi/2.9 km)
Business­
  • Flexible space meeting rooms are available for use (fees apply)
  • Internet access is available (fees apply)
  • Business center services including faxing, copying and printing available (fees may apply)

Hotel Map

38.7213 -9.1497
Area served
A perfect location in Lisbon's city centre, in the very heart of the financial business district, just next to Avenida da Liberdade and walking distance to historic quarters as Bairro Alto and Principe Real.

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Altis Grand Hotel Rooms

Deluxe Premier Room
These rooms include a dedicated Guest Service, in room daily VIP treatment with a selection of Portuguese delicatessen and mineral water, coffee machine with complimentary capsules, professional Internet access, complimentary daily newspaper (from hotel selection), access to the Business Center which offers a wide selection of daily newspapers and magazines, complimentary snacks and refreshments, meeting room (according to availability). Transfer on arrival from Lisbon airport or a GStress (relaxing) 30min massage during your stay (pre booking). Daily Sunset Cocktail and Hors Douevres at the rooftop Bar S. Jorge with panoramic views. Unpacking and packing service (pre booking)
Superior Room
Rooms with view over the city or inner patio, located on the lower floors. These rooms offer a comfortable, sophisticated and elegant ambiance with ebony and stainless steel furniture, stylish coverings, Full HD LCD TV, work area with desk and self lighting, safe, minibar and complimentary WIFI.
Deluxe Room
Rooms with view over the city, located on the higher floors. Comfortable, sophisticated and elegant with signature design furniture in ebony and stainless steel, stylish coverings Full HD LCD TV integrated in large mirror (Smart Mirror), work area with desk and its own lighting, safe, minibar, electric blackout, and complimentary WIFI.
Standard Room
A total of 300 bedrooms, all the rooms are totally soundproofed with individual air controlled air conditioned, TV, Safety deposit box, minimart, telephone, Internet and Pay TV. The Rooms are very comfortable decorated in a classical style.

Amenities

  • Free internet
  • Free airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
Free internet
Transportation
Free airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Public areas wheelchair accessible for disabled
Wheelchair accessible elevators
Ramp access to buildings

Nearby points of interest

  • Parque Eduardo VII: 0.5 mi
  • Elevador da Glória: 0.5 mi
  • Universidade Nova de Lisboa: 0.8 mi
  • Praça do Comércio: 0.9 mi
  • Museu Calouste Gulbenkian: 1.2 mi
  • Lisbon Cathedral: 1.3 mi
  • Entrecampos: 1.6 mi
  • Estádio da Luz: 2.6 mi
  • 25 de Abril Bridge: 2.7 mi
  • Jerónimos Monastery: 3.6 mi
  • Padrão dos Descobrimentos: 3.9 mi
  • Lisbon Oceanarium: 4.2 mi
  • Oriente Railway Station: 4.3 mi
  • Gare do Oriente: 4.3 mi
  • Atlantic Pavilion: 4.5 mi
  • Parque Eduardo VII: 0.5 mi
  • Elevador da Glória: 0.5 mi
  • Universidade Nova de Lisboa: 0.8 mi
  • Praça do Comércio: 0.9 mi
  • Museu Calouste Gulbenkian: 1.2 mi
  • Lisbon Cathedral: 1.3 mi
  • Entrecampos: 1.6 mi
  • Estádio da Luz: 2.6 mi
  • 25 de Abril Bridge: 2.7 mi
  • Jerónimos Monastery: 3.6 mi
  • Padrão dos Descobrimentos: 3.9 mi
  • Lisbon Oceanarium: 4.2 mi
  • Oriente Railway Station: 4.3 mi
  • Gare do Oriente: 4.3 mi
  • Atlantic Pavilion: 4.5 mi
  • Vasco da Gama Bridge: 6.5 mi
  • Mafra National Palace: 18 mi

Meeting facilities

Meeting Info
The Ideal Location for your Events! A Total of 18 conference rooms, multifunctional, with internet connection and suitable to the most demanding events with a convenient access to the Lobby Level and Restaurants. The common areas are very spacious and full brightness, furnished with style reflecting the decoration of the Hotel. A Full equipped Business center with private offices is also available and the Banqueting team will make sure of all the details such as the technical support and theme decoration.

Dining

Restaurants and Bars
The Hotel Altis offers two restaurants, the Panoramic Grill D. Fernando with a fantastic view of Lisbon and l carte service, with particular reference to fresh fish arriving every day from Sesimbra. For a simple snack, the right choice is the Coffee Shop Rendez Vouz. Also the Hotel offers two Bars, the Bar Herald and the Bar St. George, this one, located on the 12th floor, with terrace overlooking Lisbon, where you will find a wide range of national and international drinks and cocktails.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (11)

Ratings and reviews for Altis Grand Hotel

Overall score

4 / 5
5.01.0
11 out of 11
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
3.9
Location:
4.4
Value:
4.2

82% would recommend to a friend.

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Review of Altis Grand Hotel

Reviewer score

4
5.01.0
Ctdritz
Puyallup
Aug 24, 2014

Perfect stay!

This hotel was a very good choice, comparing withy other ones it could look a little bit expensive but it's worth every penny.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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Review of Altis Grand Hotel

Reviewer score

4
5.01.0
JC23
USA
Aug 2, 2014

Good deal.

This was a nice hotel with a comfortable room and bed. Breakfast was included which started our day off right. It was only a enjoyable short 15 minute walk to everything. The pool was not available during our stay. I wish it would've been.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Food in Lisbon is expensive and caters to tourists not to Portuguese culture. I wish it were better.

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Review of Altis Grand Hotel

Reviewer score

4
5.01.0
kerk7234
London, England
Jun 24, 2014

Nice hotel, but not 5 star

The hotel was very nice, but not a 5 star by the standards I am used to in the US and Europe; however, there were a number of 5 stars which appears to be a similar quality - maybe its just the standards of Portugal. The amenities was only rated 3 because the spa was under renovation, which was particularly disappointing as it was a key reason for choosing the hotel. I wouldn't stay again until after the spa is reopened. Note: The location was excellent, but taxis were very very cheap and abundant. I would stay a bit further out at a newer cheaper hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: Short drive from hotel

Casino Lisbon was fun and open late if you feel like gambling after a night out.

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Review of Altis Grand Hotel

Reviewer score

5
5.01.0
B CW
Jong Kong
Jun 15, 2014

hotel services

Shuttle bus driver is so friendly and helpful but the picj up poin (parking 3) is no sign in the airport. Hotel room design is contemporary and beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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Review of Altis Grand Hotel

Reviewer score

4
5.01.0
silly nickname here
Dallas, TX
Jun 11, 2014

Great hotel

Convenient location. Staff was amazing. The roof deck also has a great view of the city. Airport shuttle is very convenient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
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Review of Altis Grand Hotel

Reviewer score

2
5.01.0
fullpassport
Seattle, WA
Oct 31, 2011

$30 for internet access!?

Hotel Altis looks high-end, and is supposed to have a high-end feel, but really disappointed us -- from the moment we arrived. As we got out of the cab, a porter took our luggage. I assumed he was going to follow us to the front desk, but instead he vanished. We got to our room but our luggage wasn't there - after 10 minutes, no luggage. We needed it right away so we could change and leave for our next activity. I called the front desk; still no luggage. I went downstairs and said "forget the porter, just give me the bags so I can take them up myself" but the woman at the front desk refused and just kept promising the luggage would arrive, which it finally did. When we arrived at the room we discovered the room's heat and air conditioning did not work; it just blew room-temperature air. On our way out to dinner I asked the front desk to fix it while we were away. They promised they would, but when we returned more than two hours later they had not yet attempted to fix it. I asked them again to fix it because the room was 60 degrees (F). It was now late, my wife was freezing cold and we wanted to go to sleep but we couldn't until had to wait for a maintenance worker to come upstairs and fix it, which he finally did after another 30 minutes. This hotel has wireless Internet available in the lobby and wired access in the room, but only for the ridiculous price of 20 Euro (30 dollars) per day! And paying this exorbitant amount only buys access for one device - it's 60 dollars per day if you want to use both your laptop and phone! Maybe next they could charge us for electricity and water use? Even to use they internet for 5 minutes so I could check in for my flight they wanted 5 Euro. On the positive side, the rooms are clean and new. The bed is comfortable although too small for my taste (when travelling with my wife). We will not be returning to this hotel - Hotel Lisboa is a few blocks away and we enjoyed it much more when we stayed there several months before.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
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Review of Altis Grand Hotel

Reviewer score

3
5.01.0
JR in Boston
Boston MA
Oct 28, 2011

Large & Impersonal!

The halls and rooms are poorly illuminated, but enough so to see that they need to be vacuumed. Upon arrival in my room, when looking for an outlet, I pulled the night table away from the wall and found dust and a few Euros in change, but no outlet. The "hot" entrees at the buffet breakfast were scarcely warm. The fancy high-design plumbing fixtures were confusing and hard to use. But, above all, I felt exploited by a 20-euro per day charge to use hook up to the (NOT wireless) internet in my room with a poor signal. It's a few steps from Avenida da Liberdade, and some nice restaurants, and a short cab ride to most of the city's attractions, but large and impersonal. Really more suited for those attending a convention.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
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Review of Altis Grand Hotel

Reviewer score

5
5.01.0
raichito
México
Sep 27, 2011

Vacations

Very well located, staff is one of the best I have seen, rooms are very clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Altis Grand Hotel

Reviewer score

5
5.01.0
Marcos Super Dad
Miami Beach, FL
Aug 8, 2011

Great hotel in Lisbon

This hotel was a great value. The room was very nicely decorated. Beds were very confortable. Air conditioning was easily adjustable. Great price. I was there with my 15 year old daughter and we really enjoyed it. Location is a 5 Euro cab ride from Bairro Alto and 8 Euro cab ride to Praca do Comercio, which is down at the downtown area. 15 Euro cab ride to the airport. You could walk over all the way to the downtown area, but the city has a lot of hills, so depends on your endurance level. I would recommend this hotel and would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

I would definitely recommend the double decker tour bus that covers the entire city. They had two loops, with multiple stops. The buses passed every 30 minutes and you can get off and on for 24 hours or 48 hours. Great value and time saver! We took the bus at the Praca do Pombal, which was 5 blocks from the hotel.

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Review of Altis Grand Hotel

Reviewer score

4
5.01.0
Anonymous
Chicago, IL
Mar 21, 2011

All around - Excellent accommodations

Excellent hotel and room. Very clean, beautiful hotel and room. Complimentary breakfast was great. All staff were very polite and helpful. The hotel was a short walk to the main shopping and the barios for late nights out if you choose. Would stay here again on my next trip to Lisbon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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