Hotel staffs were very accommodating.Food buffet is great.Clean room and amenities.Very satisfied See full review
Jan 23, 2015
What a nightmare!
As advertised it was relatively close to airport, but I could wait a few hours for a metered taxi... See full review
Nov 17, 2014
Warm. Familiar. Welcoming. Expect nothing but the best trademark Filipino Hospitality that you look forward to being away from home for so long only at The Mabuhay Manor, Pasay City. Our comfortable and spacious rooms provide the perfect retreat that only a home can truly provide. Feast on your favourite home-ground dishes or just simply enjoy being reunited with your loved ones using our recreational facilities and service.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
As advertised it was relatively close to airport, but I could wait a few hours for a metered taxi at about $3 to $4 or I chose the scalpers at $20 so I wouldn't have to wait too long. Got to hotel in about 30 minutes but once at hotel they
wouldn't accept me because they had not received the voucher from internet travel agent , After sitting on plane for 12 hours, now I sit for another hour and finally told them I would pay out-of-pocket for room. The neighborhood was so scary I decided to eat at hotel so i take a seat at hotel restaurant and after 30 minutes waiting i go to bar and order. they forgot what i ordered so waited about 1 hour for a beer and french fries. it only gets worse so if you like nightmares stay at this place.
This hotel had problems, even with its good location, I would not stay there again. The hotel staff were notified of the problems and told me that they could not or would not correct them.
I'm filipino, Filipino's are known for taking care of
their guests. The Filipino's at this hotel did not carry on that tradition.
The good: the room was fine for the price and included breakfast, as advertised. Staff was pleasant.
The bad: web description suggests that airport shuttle is included; it is not. They charge 300 pp for a shuttle, which is TWICE the price of a
taxi and you're stuck waiting around for their people while many a taxi pass you by. I emailed customer service to ask for an airport pick up and no one responded. Then, when I arrived, they did not have my reservation and asked that I go online to print it out. Their business center printer did not work, so I had to email the guy at the front desk. All in all it took 30 minutes to check in (after arriving at 11p.m. with an a.m. international flight). No one seemed in a hurry. The following morning, I waited 30 minutes for the (double-the-price) shuttle before eventually hailing my own cab. Don't get me wrong, the staff was friendly and the room was nice, but these things need to improve. Also, don't bother using their shuttle service.