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Hotel Overview
The butler service is excellen
The butler service is excellent!
Morning call, you can ask for free coffee or tea...
Room is...
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Anonymous
- Jul 30, 2011
plusess and negative
They let us check in earlier than actual check in time which was really great. They move us to a...
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Gandababae
- Jul 16, 2011
An elegant escape from the urban, eclectic atmosphere of Manila
Located in the heart of the bustling Malate District, the Pan Pacific Manila is ideally situated near many of the major business attractions of Manila as well as cultural and tourist landmarks. The Pan Pacific Manila boasts four floors of restaurants, snack bars and shops, including the Pacific Room, an opulent lounge and dining room on the top floor of the hotel. The hotel is a delightful blend of old and new world charm.Pan Pacific Manila Rooms
- Deluxe Room
- Your choice of King at 44 square-meter, Queen at 31 square-meter, or Twin Beds at 41 square-meter. All guests receive daily newspaper, 2 bottles of mineral water and turndown service. Shoeshine, and wake up call service, with your choice of coffee or tea are available upon request. Also readily available for you, free of charge, are amenities like power converters, iron and ironing board. Added room features: Audio system with CD player on several rooms Wall sliding doors that open the bathroom into the bedroom Room with queen bed has jacuzzi in the bathroom Luggage rack
- Executive Room
- All our Executive Rooms are located on high floors, affording you with expansive views of the city Your choice of King at 42 square-meter, Twin Room with 2 double beds or Twin Room with twin beds at 41 square-meter. All guests receive daily newspaper, 2 bottles of mineral water and turndown service. Shoeshine, and wake up call service, with your choice of coffee or tea are available upon request. Also readily available for you, free of charge, are amenities like power converters, iron and ironing board. Added room features: Audio system with CD player Wall sliding doors that open the bathroom into the bedroom Luggage rack
- Superior Room
- Sink into a king-size bed in an expansive 33-square-meter average sized Superior King Room or in two twin beds in a spacious 38-square-meter Superior Twin Room, with king size goose down feather pillows (other types available). Then, wake up to your daily supply of newspaper, 2 bottles of mineral water and turndown service. Shoeshine, and wake up call service, with your choice of coffee or tea are available upon request. Also readily available for you, free of charge, are amenities like power converters, iron and ironing board.
Hotel Map
- Area served
- Conveniently located in Manila City, the center and heart of Metropolitan Manila, Pan Pacific Manila is near Makati City, Pasay City and Quezon City. It is also just a short drive away from Laguna, Cavite, Muntinlupa and Paraaque City.
- Nearby airports
- Ninoy Aquino International Airport (NAIA) (Airport Code: MNL)
- Area description
- Manila, on the island of Luzon, offers a city of diverse contrasts, with East meeting West in a vibrant metropolis. One of the oldest cities in East Asia, Manila features major attractions that are in close proximity to the Pan Pacific Manila hotel. Steeped in history, Manila is a modern city that astounds visitors with its unique offerings. Situated in the center of the vibrant Malate and Roxas Boulevard restaurant and entertainment district, in the heart of the "Spanish Quarter" of Manila Bay, Pan Pacific Manila is close to the Embassies of the United States of America and Japan, the National Legislature, Cultural Center of the Philippines (CCP), Center for International Trade, Exhibitions and Meetings (CITEM), World Trade Center and the Philippine International Convention Center (PICC).
Amenities
- 24 Hour Room Service
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Elevators
- Fitness center
- Fitness center or spa
- Free parking
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Outdoor Pool
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Secretarial Service
- Spa services
- Tour Desk
- Wireless Internet
Dining
- Adriatico Square
- The splendour of Adriatico Square, with its grand marble staircase, shimmering glass elevators and ample underground parking, is a gourmet's paradise, with several acclaimed restaurants and bars securely under one roof, that blend together to create Manila's premier culinary destination. Restaurants at the Adriatico Square are Le Japon Caf, Gyumon, Gloria Jean's Coffees, Fruit Pops, Healthyleecious Noodle House, Miyabi Express, Sun SinCapuccino, Giftshop, Kissweet, Miyabi Japanese Restaurant, Casino Filipino, China Place, Mini Shabu Shabu and Tong Yang. Cuisine Type: Western/Asian Signature Dishes Dress Code Casual Operating Hours Open daily, 24 hours
- Pacific Lounge
- Encompassing the top floor of the hotel, the Pacific Lounge is the ultimate luxury lounge with a spectacular view of the city spread below or the stunning sunsets over Manila Bay, afforded by floor-to-ceiling glass walls that lovingly wrap the lounge. International and national la carte selection is served during lunch, for snacks and dinner. Facilities, spread over 12,000 square feet, include private meeting rooms (complimentary use to registered guests), a separate lounge, dining area and bar and a rooftop garden with gazebo. The mood is business and professional by day, relaxed and sultry at night, it is the perfect venue to end a day. Cuisine Type: International Signature Dishes Seared Scallops with Ginger Braised Lamb Shank Soya Hijiki Broth "provencale" Mango Tart Dress Code Smart, Casual Operating Hours Daily - 6:00 am to 11:00 pm Breakfast - 6:00 am to 10:30 am Pre-dinner cocktails - 5:30 pm to 7:30 pm
- Lobby Lounge
- The Lobby Lounge is definitely the place for enjoying a relaxing moment with a friend and light conversation, or just to be yourself with a favourite cooler in hand and some extra time to savour. The lounge features comfortable seating arrangements, with a selection of freshly squeezed juices, a selection of teas and coffees, wines, beers and cocktails. The lounge can seat up to 25 persons. For business travellers, this is an ideal place to meet with associates and business partners. Cuisine Type: International Signature Dishes Seared Scallops with Ginger Braised Lamb Shank Soya Hijiki Broth "provencale" Mango Tart Dress Code Smart, Casual Operating Hours Daily - 8:00 am to 11:30 pm
- Pool Counter
- A counter set amidst a tropically landscaped pool area, with food and drinks available upon request Cuisine Type: Drinks and snacks Signature Dishes Cocktails Dress Code Smart, Casual Operating Hours Daily - 6:00 am to 10:00 pm
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (16)
Ratings and reviews for Pan Pacific Manila
- All travelers (16) 4.6 / 5
- Business (1) 5 / 5
- Couples (3) 4.7 / 5
- Families (4) 4.3 / 5
- Singles (3) 4.3 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.7
- Room comfort:
- 4.5
- Location:
- 3.9
- Value:
- 3.8
81%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
The butler service is excellen
The butler service is excellent! Morning call, you can ask for free coffee or tea... Room is extremely clean....
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would not recommend
Gandababae
plusess and negative
They let us check in earlier than actual check in time which was really great. They move us to a bigger room because the room they provided had only one bed. Am sharing room with my sister. Butler service great except for one instance I ask for a scissor waited 45 minutes w/out being told if they found one. And on our last nite of our stay, a mesage was left if I could settled the room charges. I found this unsettling because in america, bills get settled on the day guest checkout. I find that so insulting, never left any hotel I stayed in without paying my bills. All in all the stay was great, not sure if I will check in this hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
Jerry
Nice Hotel and Staff are exceptional
Everything was excellent and butler service was a great help on recommendations to setting reservations. The buffet is a little expensive but in line with Manila cost. I highly recommend this hotel and will stay when I come back to Manila. By the way , this is our first stay in Pan Pacific. Stayed at Holiday Inn Galleria and Manila Hotel on previous stays.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
We stayed on Dec. 4-5, 2010 for
We stayed on Dec. 4-5, 2010 for our wedding. The staff and crew are very accommodating and nice. The service is very good. The room is clean and spacious. The bathroom is spacious as well and very clean. The internet access is fast, the complimentary drinks (we took calamansi juice) is very refreshing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
Frequent traveller
The description of this hotel is an over
This hotel peraps was a hot property 10 years ago when it was opened. My room was large and decorated in "chique" style circa 2000. It was quite nice overall. The hotel's lobby is an ordinary average you would expect, not so fancy compare to other (newer and better) 5-star properties in Manila. But the major problem of this hotel is its location. It is surrounded by sleazy bars and I couldn't walk along the street without being approached by all sorts of strangers offering me a "massage" or simply asking for money. This was really annoying. The streats around are very dirty by all means, a lot of constraction is going on. The hotel staff was overall friendly and helpful. However, I was negatively surprised when upon check-out I was asked to wait until they checked my room... I was "lucky" that it was 5 a.m. and I was the only person checking out, but imagine what happens if there is dozen of people in the line and you are rushing to the airport. I honestly think it is a shame for a 5-star property to make you feeling that they suspect you in wrongdoing someting in your room or even stealing something and they want to check it while you are still there (even though they have you credit card number). Personally I will never come back to this hotel and I actually de-recommend it for the reasons described above. If you are planning to visit Manila, you'd better stay in Malate - an upscale business area; I stayed there at Mandarin Oriental and it was really good. At the Manila Bay area the Sofitel is good, much better than Pan Pacific.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 1
- Value:
- 2
Sightseeing tip:
Short drive from hotel
Let me tell you this: do not go to Manila for leisure. There is virtually nothing to see except the "Intramuras" - old Spanish fortification, but it was significantly damaged and destroyed during the Second World War and there is very little left to see. You may need no more than half a day to see it all. Beyond that, there is really nothing to do, and hotel staff will be sending you to shopping malls...
Reviewer score
Would recommend
Anonymous
This is a good Hotel and staff
This is a good Hotel and staff is very Friendly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Kar
Excellent :
- butler service
Excellent : - butler service hotel! - very competence hotel reception - very nice and spacious room - very comfortable bed Amazing service level whereby they provide below service : - Morning wakeup call plus room service coffee or tea for the morning wake up call for (free of charge)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
John S.
Fabulous hotel
Fabulous hotel w/terrific staff. In the heart of Manila. One of the great hotels in Asia.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would not recommend
Parang Legal
Location Sucks
The location significantly cheapens the hotel which advertises itself as a five-star hotel. Some of the staff were deliberately obtuse and rude (female butler during the day).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 2
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 1
- Value:
- 3
Reviewer score
Would recommend
Search4Truth
Highly recommended
I highly recommend this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
