hotel located near downtown, room clean, there is a shopping mall next to hotel See full review
Oct 21, 2012
Blending exceptional standards of comfort with the best of Peruvian hospitality,?Sheraton Lima Hotel & Convention Center is a great choice for today's business or leisure traveler. Conveniently located at the Lima historic center entrance, we are only 15 minutes from Jorge Chavez International Airport.
Lima International Airport, (LIM), 5.00, MI;
Sheraton Lima Hotel & Convention Center Rooms
Description not provided
No smoking rooms/facilities
No smoking rooms/facilities
24 hour front desk
Television with cable
Hairdryer in room
Nearby points of interest
Lima's Cathedral: 0.9 mi
National Museum of the Archaeology, Anthropology, and History of Peru: 2.2 mi
Museum of the Nation: 2.6 mi
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
I hate to be judgmental and cliche about this, but that's what we experienced.
Another want-to-be-Western hotel, charging Western prices but for developing world service. The posted room rates are in excess of $500 a day. Despite those prices,
they still want to charge an extra $12 per day for Internet and $5 for a bottle of water, especially when the tap water is not potable. That's just highway robbery, even on an expense account.
A ton of staff is running around trying to attend to every whim, but it's mostly just annoying, because they're not well trained, don't speak English well, and when confronted with something non-standard they're just lost. For example, we had a lot of work to do, and asked for a 2nd office chair which seemed to cause the front desk person a degree of dismay and complication that just shouldn't happen at a hotel that bills itself as 5-star international business venue.
Upon leaving the hotel, there was a bouncer-type figure that insisted we check out in person at the front desk, even though we had an all pre-paid arrangement and we said so and we had a cab waiting. We ended up just walking past him, but it was another one of these annoyances that shouldn't happen at this price level.
A small saving grace was that the breakfast buffet was very nice, lots of options and all were tasty. However, there, again, when we asked for a Latte, it triggered a barrage of incomprehensible fast-paced Spanish and seemed more difficult than it should be. Overall the English language proficiency of the wait staff was poor, and not what I would expect at these prices.