$195 Avg/night
Rate and special offer based on Check-in: Jan 24, 2015 Check-out: Jan 25, 2015

Palacio del Inka, a Luxury Collection Hotel

5 stars
Plazoleta Santo Domingo 259, No 259, Cuzco, 0000
Hotel Overview
Reviewer score
4.6
out of 5
5 reviews
Top-Notch Service

Wow! Talk about going above and beyond. My luggage was delayed at my departure point by 2 days, and... See full review

  • Julia I.
  • Jan 9, 2014
perfect fusion of tradition and comfort

Excellent combination of a historical building (patio!) with modern comfort. Perfect service, great... See full review

  • Anonymous
  • Dec 5, 2010
One of the worlds most mystical destinations, Cusco boasts archaeological wealth and majestic Incan and Spanish architecture. Facilitating discovery from the cities historic center, Palacio del Inka stands across from the impressive Coricancha.

Indulge your senses with a spa treatment and delectable Peruvian dishes in either of our restaurants.

Wireless High Speed Internet Access is available throughout the hotel, and the business center provides support services for working travelers. Your next stay at this Luxury Collection hotel will be enriched by our smoke free surroundings.

Retreat to a space that is spacious, elegant, and filled with opulence. Individual design traits pay homage to our surroundings a unique opportunity for those wishing to truly experience our culture.

  • All common areas are accessible for the disabled.
  • Currency Exchange at the front desk.
  • 24 Hour Security


  • Our 203 exquisitely appointed guest rooms have rich Peruvian hand-made artwork and hand-crafted furnishings to add personality with local elements.

    A large sized, black leather headrest crowns the Signature Luxury Collection Bed. Enjoy LED TV, High Speed Internet Access surcharge and iPod dock.

    Also enjoy Tambo del Inka, a Luxury Collection Resort & Spa, located in Urubamba, only one hour and a half from Cuzco City.

    Note: The 18% national sales tax is charged upon check-out to all Peruvian citizens and foreigners staying 60 consecutive days or more. Non- resident travelers are exempted of this tax upon presentation of passport and Migration Card (given by Peruvian Immigration at airport) at check-in.

    Palacio del Inka, a Luxury Collection Hotel, is a part of Starwood Hotels and Resorts. Guests staying here may be eligible to earn Starwood Preferred Guest (SPG) points according to what is stated on their web page.

    Upon request, the Suites and Senior Suites can be enriched with oxygen to combat the effects of Cusco's high altitude.

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    Reviewer score 4.4 out of 5
    Reviewer score 3.2 out of 5
    Reviewer score 5.0 out of 5

    Palacio del Inka, a Luxury Collection Hotel Rooms

    Superior non-smoking: King Bed
    Contemporary room with wooden panels and Peruvian hand-made artwork. Hand-crafted furnishings, luxury crisp white linen, 250-thread count sheets. Luxury collection bedding. Breakfast table, state-of the art curtains.
    Superior non-smoking:2 Full Beds
    Contemporary room with wooden panels and Peruvian hand-made artwork. Hand-crafted furnishings, luxury crisp white linen, 250-thread count sheets. Luxury collection bedding. Breakfast table, state-of the art curtains.
    Deluxe non-smoking: King Bed
    Spacious room with wooden panels and Peruvian hand-made artwork. State-of-the-art curtains, and wall decorations.Hand-crafted furnishings A small terrace available in some of the rooms, overlooking the streets of central Cusco. Luxury crisp white linen, 250-thread count sheets. Luxury collection bedding. Dining Table for Two, state-of the art curtains.
    Deluxe non-smoking: 2 full Beds
    Spacious room with wooden panels and Peruvian hand-made artwork. State-of-the-art curtains, and wall decorations.Hand-crafted furnishings A small terrace available in some of the rooms, overlooking the streets of central Cusco. Luxury crisp white linen, 250-thread count sheets. Luxury collection bedding. Dining Table for Two, state-of the art curtains.
    Junior Suite non-smoking: King Bed
    40-inch LED TV; Spacious room with wooden panels and Peruvian hand-made artwork. A wall partially separates the living/dining room from the bedroom. State-of-the-art curtains, and wall decorations. Large Sofa and arm chair; Dining Table for Four.

    Upon request, the Suites and Senior Suites can be enriched with oxygen to combat the effects of Cusco's high altitude.
    Suite: King Bed
    Contemporary suite, hand-painted friezes, Peruvian hand-made artwork, walk-in closet, living room with completely separate spaces (with a door).

    Upon request, the Suites and Senior Suites can be enriched with oxygen to combat the effects of Cusco's high altitude.
    Suite: 2 Full Beds
    Contemporary suite, hand-painted friezes, Peruvian hand-made artwork, walk-in closet, living room with completely separate spaces (with a door).

    Upon request, the Suites and Senior Suites can be enriched with oxygen to combat the effects of Cusco's high altitude.
    Senior suite, non-smoking: King Bed
    Theme suite with wooden panels, hand-painted ceilings and Peruvian antiques, colonial atmosphere, 24 hr butler service. Located in the colonial building, these suites have each an individual name, history and theme. Guests will find a ceramic tile by the door of each suite with its name in Quechua language, and elements inside that remind them of the name.

    Upon request, the Suites and Senior Suites can be enriched with oxygen to combat the effects of Cusco's high altitude.

    Amenities

    • WiFi
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Elevators
    Activities
    Fitness Center
    Dining
    Bar/Lounge
    Restaurant
    24 hour room service
    Room service
    Services
    Business center
    Laundry service
    In-Room Safe
    Tour desk
    Meeting/Banquet facilities
    Barber/Beauty shop
    Conference facilities
    Doctor on call
    Gift shop
    Internet
    WiFi
    Accessibility
    Handicapped rooms/facilities
    Accessible facilities
    Wheel chair access
    Public areas wheelchair accessible for disabled
    Wheelchair accessible elevators
    Ramp access to buildings

    Meeting facilities

    Meeting Info
    We have five conference rooms with a capacity of up to 400 persons, as well as complete audiovisual equipment service, which enables us to guarantee the city's best events, conferences and banquets.

    Dining

    Rumi Bar
    An elevated platform overlooks the entrance hallway to the front desk, surrounded by traditional colonial archways.

    With an original Inka wall backing this outlet, the Rumi Bar combines a traditional large drinks bar with modern carpeting and leather seats. Serving coca sour, banana rum punch.

    Hours of operation: 11 am - 11:00 pm.
    Kero Coffee Shop
    Ideal for a light meal and for spending your free time.
    Inti Raymi Restaurant
    The Inti Raymi Restaurant at Palacio del Inka reflects the culture of the city guests are in. Modern sophistication with local ingredients, Andean and organically grown at the Sacred Valley.

    European and Asian touches complete the cosmopolitan cuisine of some of the dishes. Serving guinea pig roast, lamb, trout, and native stewed potatoes/several varieties of potatoes and organic vegetable.

    Hours of operation: 4:30 am - 10:00 pm.

    Hotel Policies

    Check-in:
    1500
    Check-out:
    1100

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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    Guest Reviews (5)

    Ratings and reviews for Palacio del Inka, a Luxury Collection Hotel

    Overall score

    4.6 / 5
    5.01.0
    5 out of 5
    Amenities:
    4.8
    Room cleanliness:
    4.6
    Hotel staff:
    4.8
    Room comfort:
    4.2
    Location:
    5
    Value:
    4.2

    80% would recommend to a friend.

    Sort by:
    Review of Palacio del Inka, a Luxury Collection Hotel

    Reviewer score

    5
    5.01.0
    Julia I.
    Business
    New York
    Jan 9, 2014

    Top-Notch Service

    Wow! Talk about going above and beyond. My luggage was delayed at my departure point by 2 days, and the concierge staff was determined to find it. Lino and Roger spent countless hours on the phone with LAN airlines, speaking to multiple people, filling out forms, all in an effort to ensure i receive it before my 7-day trek to Machu Picchu. When they got word that the luggage had arrived at the airport, Lino went to the airport and waited until the last flight to retrieve it. Unfortunately, the luggage did not arrive, but he spoke to a number of airport employees, ensuring that it will be on the first flight from Lima the next day. The following morning, Lino went to the airport at 530am to get my suitcase and delivered it to me just in time for my trek. Their help in handling all the luggage hassles was invaluable and it gave me a chance to enjoy the city. In addition to the best concierges i've ever encountered, the hotel grounds are beautiful, very clean and comfortable. The hotel is also centrally-located to the city center. Cannot go wrong with Palacio Del Inca!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

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    Review of Palacio del Inka, a Luxury Collection Hotel

    Reviewer score

    3
    5.01.0
    Anonymous
    Business
    NY
    Jun 20, 2011

    Looks good, smells bad

    Looked like a 5-star hotel, but the air quality really ruined my stay. Both of our rooms (we broke our stay for a 2-day trip to Machu Picchu) had not been aired. The first (on the colonial side) smelled a little musty, and we had to air it out ourselves. Overnight, I also developed breathing problems because the air in the room was so dry. The second (a newer suite) had not been aired either and smelled truly atrocious. It may be the cleaning detergent the hotel uses.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Room cleanliness:
    3
    Hotel staff:
    4
    Room comfort:
    2
    Location:
    5
    Value:
    2
    Trip purpose:

    Business

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    Thank you for your feedback!
    Review of Palacio del Inka, a Luxury Collection Hotel

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Bethesda MA
    Dec 5, 2010

    perfect fusion of tradition and comfort

    Excellent combination of a historical building (patio!) with modern comfort. Perfect service, great breakfast buffet, maté de coca available 24/24. Ideally located close to main sights. Complimentary spa after a long day sightseeing.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Business

    Was this review helpful to you?
    Thank you for your feedback!
    Review of Palacio del Inka, a Luxury Collection Hotel

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    New Haven, CT
    Jul 5, 2009

    They really took great care of us ...

    From the moment we arrived at the small Cuzco airport, the Libertador people were there to take care of us in every way. They offered excellent advice, gave interesting insight and information into ancient and modern Cuzco, and made us feel comfortable and secure at all times. The coca tea is available at all times in lobby. We did not need oxygen, but we observed that it is readily available and hotel staff bring it out quickly for any guest who might need it. Don't underestimate how the combination of exhaustion from travel (21 hours door-to-door for us) combined with the altitude (11,000 feet for Cuzco)will knock you out. You truly do need to plan to just rest for the first day. We will mention in particular [...] at the front desk and [...] in the restaurant, both tourism interns from NY ... these two are real pros and I am sure they will have brilliant careers in the hospitality industry. But this is not at all to ignore the top quality service by every other hotel employee, from front door through lobby and front desk to rooms and restaurants. Every area is beautiful and comfortable. Breakfast buffet is expansive and outstanding and accessible, 4:30 to 10 am. Business center is well equipped and offers about 8 private work areas ... never a wait. Location is perfect, right in center, near Plaza de las Armas, Qorikancha Temple, wonderful restaurants, markets, etc. We had a fantastic view from our window in Room 450.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Entertainment tip: Short drive from hotel

    Take the Hiram Bingham train to Machu Picchu. Not inexpensive, but totally worth the cost. The train experience was probably the highlight of our stay. Upon arrival at the Poroy train station, you are greeted with a beautiful, colorful performance of the traditional dance and music, not to mention champagne and mimosas. In addition to the gourmet meals (brunch and dinner, 4 courses) served at your personal table, you enjoy the incredible landscapes from the comfort of your reserved table or seating in the bar or observation area. Delicious "pisco sours" and wonderful Andean wine, as well as more mimosas and champagne, flow freely. Live music, not only "musica Andina" but also pop favorites in English, enhance the experience on the way to MP and back. And, of course, also included is your guide and tour of MP and a wonderful lunch/snack at the Sanctuary Lodge. If you do it in one day, as we did, it is 8 am to 9:30 pm, door to door.

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    Review of Palacio del Inka, a Luxury Collection Hotel

    Reviewer score

    5
    5.01.0
    Anonymous
    Business
    Chicago,IL., Scottsdale,Az.
    May 8, 2009

    Gateway to Machu Picchu

    The photos of the hotel on the website do not do it justice. It's a great location and within short walking distance (5 minutes) to Plaza De Armas (the main square of the town). Plenty of restaurants nearby. The staff and service were outstanding. Rooms were clean. The breakfast buffet was excellent. There is also a room with several computers in it for hotel guest (no charge). Leave the laptop at home! Several small stores (including a drug store) right outside the front door selling water, gatorade, laundry service, etc... It's one of the best hotels in town! The big thing to remember is that you are at 11,000' elevation and if you body doesn't agree with the altitude, you better be in a comfortable room while you adapt. This place fits the bill!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Room cleanliness:
    5
    Hotel staff:
    5
    Room comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: Short walk from hotel

    Restaurants- Inka Grill, Incanto, Chi-Cha.

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