The hotel staff were friendly and helpful. The included breakfast was excellent and the location is... See full review
Jun 16, 2013
Great location, Classy place
Location is right in Cuzco, interior is above average, staff very helpful. Definately recommend... See full review
Mar 29, 2013
A beautifully renovated 18th-century manor house just 3 blocks from Cuscos Plaza de Armas replete with authentic colonial character. It offers the intimacy of a boutique hotel but the comforts and services of a much larger property.
The hotel is distinguished by its 3 interior patios with wooden balconies. The principal patio featuring a gurgling stone fountain is one of Cuscos emblematic colonial courtyards. In the hotels cozy lounge and reading room is a massive stone fireplace that is always crackling while the romantic gourmet restaurant invites guests to dine by candlelight in one of 4 connected salons richly decorated with 18th-century Cusco School paintings. Several rooms in the original structure of the hotel feature surviving colonial frescoes unearthed during renovation.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We booked this hotel because we were trekking for four days and wanted a little luxury after being in the wilderness. When we arrived, we got our room and couldn't wait to shower. We turned on the water and it was freezing, not to mention there
were hairs in the drain. We waited for 10 minutes and it was still cold. Also, I turned on the TV and it was all static and I was told the internet wasn't working well either. We called the front desk and they took us to another room where all of the issues I mentioned above were present plus the sheets were dirty. We were then moved to a third room where again, the TV didn't work, the sheets were dirty, but at least this time we had hot water. Unfortunately the water dripped out of the shower head. Worst water pressure I've ever experienced. When we asked the front desk if there was anything they could do in order to compensate for our nightmare of an experience, we were told they could only extend our checkout by 3 hours the next day. As if we wanted to spend any more time than we had to in this terrible place. It was such a letdown especially since it was our final night. I wouldn't recommend this hotel to anyone.
We had a good time at this hotel. The staff were always smiling and very helpful. The food in the restaurant was great although the white wine selection was limited and they seemed to be out of stock of everything we preferred (we had to have
sauvignon blanc - who every heard of a hotel with no chardonnay ???).
I booked this hotel because it was recommended as a best value hotel. For the money I spent you can't beat the price. Our room was nice, but a little stuffy, I recommend they install ceiling fans to circulate the air. The breakfast was excellent,
even had an omelette bar.