Airai Water Paradise Hotel & Spa Palau

4 stars
Airai, Koror, 96940
Hotel Overview
Reviewer score
3.2
out of 5
13 reviews
Good stuff especially for the price.

The motel staff were wonderful. Food in the restaurant was delicious. It was a delightful stay. See full review

  • chkls99
  • Mar 27, 2014
Friendly Place

This was a slow time for visitors to Palau. But the Airai had a good number of Asian Visitors. My... See full review

  • Scuba Novice
  • Jun 21, 2013
A. 2010 Whole New Renovation!The most traditional hotel with the newest facilities. Assure you the best accommodation quality! We have new rooms, new furniture, new front garden with fountain, newly renovated water park and new lobby. Antique B. Palaun Castle!Airai Water Paradise Hotel & Spa (AWP) is a legendary Palaun castle symbolizing the story of immortal love at the end of the rainbow. In the local art featured hotel, the largest Story Board and the magnificent history exhibition highlight the cultural wonder of the paradise. Watching the islander show and listening to the legends of Palau grant you wonderful experience of this passionate island. C. Largest & Only Water Park!We have 720 degree water slide & speedy water slide; Olympic pool; Multi-function spa pools. You will never get bored at AWP for you can enjoy the 720 degree water slide. The speedy water slide is also a destination itself. At the No. 1 water park in Palau, you can take a nap on the deckchair along the pearl beach; freely swim in the Olympic Size pool; or simply soothe yourself in various multi-functional spa pools. The crystal sky and the lush tropical vegetation are the picturesque setting where you can have fun playing in the most exciting water park! D. Spa & Activities!You will feel refreshed and rejuvenated when trying the Balinese Spa. You can also relieve your stress and recharge your energy through the well-known Stone Spa.Join us in the in-house cultural performances and parties where the locals welcome visitors with open arms. Being surrounded by the countless stars while sipping a fancy cocktail at the pool bar is another way to restore your well-being in Palau.

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Airai Water Paradise Hotel & Spa Palau Rooms

Ocean View Room
Dream of leisure!!Savor relaxation with a cup of tea and the best ocean view Watch countless stars without disturbance on the private balcony Try being embraced by tropical coconut trees and the fresh morning breeze.
Jungle View Room
Natural Symphony!! This is the best for eco-lovers to plunge in jungle by opening the window; boost energy by inhaling abundant Phytoncide and have a sweet dream while Insects and birds sing lullaby for you.
Honey Moon Suite
A Romantic Getaway in which you can immerse yourself in sunset with the best ocean view. The lovers' closeness is even enhanced owing to the ancient romance built by luxurious in-room facilities; couple Jacuzzi with Rose Essence; fresh Flowers; complimentary sweets and Love Wave Spa 20% off.
Ocean View Suite
100% Family Happiness! Whole family can stay comfortably in the 39 square meter spacious room. You can chat, play cards, enjoy snack together on the Zen-style deck. Overlook the whole picture of Palau which includes mangroves, hills, ocean, and mountains...

Amenities

  • WiFi
  • Airport shuttle
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Fitness center or spa
Dining
Restaurant
Services
Conference facilities
Internet
WiFi
Transportation
Airport shuttle

Dining

Pool Bar
Have a can of cold beer in the pool!Get the feel of complete island life at night!This is for sure the best venue for friends' hanging out.
Berrous Bar
Try the special cocktail, Palaun Sunset, at the antique bar designed by local. The word "Berrous" means "Dreaming" in Palaun language.
Main Dining
The cook team of our restaurant is composed of awarded cooks from all over the world. You can savour Chinese food that the state banquet assigned;most popular Italian delicacies;Korean BBQ finest with beers;refreshing Japanese dishes;superb South-Pacific soup;and of course, the local flavour of Palau! The exquisite cuisine in the relaxing dining atmosphere is ready to delight every one.
We boast for the freshest seafood captured by the locals everyday. By stepping in our restaurant, your Palau trip is not only visual satisfying but also tasty!

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (13)

Ratings and reviews for Airai Water Paradise Hotel & Spa Palau

Overall score

3.2 / 5
5.01.0
13 out of 13
Amenities:
3.2
Room cleanliness:
3.5
Hotel staff:
4.2
Room comfort:
3.1
Location:
3.5
Value:
3.3

62% would recommend to a friend.

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

4
5.01.0
chkls99
Business
Page, AZ
Mar 27, 2014

Good stuff especially for the price.

The motel staff were wonderful. Food in the restaurant was delicious. It was a delightful stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The food was very good.

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

2
5.01.0
Bruct
Business
Expatriate living in China
Oct 22, 2013

Airai Water Paradise??? Questionable

Hi, I stayed 2 nights at the Airai. One coming into Palau, One leaving Palau. Arrival was fine, good pick up at 4:00 am in the morning. Breakfast certainly was not a **** Star hotel experience. Room and Hotel are very run down and as I am an Expat living in China I would rate it around about 2 star business travel hotel in China standards. My outgoing visit was not enjoyable. I arrived at around 9:00am in the morning. Knowing check in was not before 12:00am but noting that a large group on a tour was leaving I asked for early check in which they thought they could do? After an hour the receptionist came and told me I would have to sit in the lobby till 12:00. I was not amused and complained bitterly. Well low an behold within 5 minutes I was given my room [ The original assigned room #]. This could have happened with a little "SERVICE WITH A SMILE" within 15 minutes. I then asked for 2:30 am wake up call for my exit to the airport. LUCKY I also set my own alarm as no wake up call came. This Hotel is nowhere near 4 star. Conditions and amenities 2 Star. Staff Service 2 Star. Restaurant 2 Star. Swimming pool and Water park needs a total upgrade 2 Star. This Hotel seems to cater for large groups of young Korean, Japanese and Chinese Tour groups and for that market it may be OK. Its location way up on a hill far from everywhere else except the airport is also a down side. AVOID IF POSSIBLE!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

2
5.01.0
Super hoon
Business
Korea
Sep 8, 2013

No good

It is not good. The staff was very good, but the cleanliness and comfort of the room were not good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

4
5.01.0
Scuba Novice
Business
Honolulu
Jun 21, 2013

Friendly Place

This was a slow time for visitors to Palau. But the Airai had a good number of Asian Visitors. My room was pleasant. There is a free breakfast with lots of choices. I liked being in the country away from the town, but access was easy with the free shuttle into town.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

2
5.01.0
Alain and Marja
Business
Bruxelles, Belgique
Apr 2, 2013

If the room could be as the staff !!!!

Let's start by saying that the hotel is facing renovation and it was needed !! The location is away from city centre but there is a free shuttle to town. The staff are amazing. Breakfast is included.(bof)... I will say that if you get a good deal it is alright for a short stay.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

4
5.01.0
Stephen Sullivan
Business
Boston, MA
Mar 26, 2013

Great place, with some very real complaints

Very nice hotel. Staff was friendly, shuttle drivers were VERY friendly. I was not told about the private beach until my last day which was unfortunate and speaks to my main complaint. The information board in the lobby was in Japanese and no help was offered to me by the staff unless I asked. But you don't know what you don't know so many questions went unasked. The food in the resteraunt was delicious, the spa service was great. The pool and grounds were very clean. I was one of very few guests there and I'm guessing that's why the hot tubs and water slides were not turned on unless I asked. This I didn't appreciate, they should offer all services whether its a packed house or not. It was annoying to go to front desk to request the water slide be turned on anytime I wanted to use it. Make sure you request a room away from the back door of the resteraunt where the dumpsters and trash are. I had a foul, yet manageable, smell coming from my bathroom that I suspect was coming from the resteraunt. The matress was extremely uncomfortable but the room otherwise was beautiful, clean, and comfortable with the sliding glass door to the balcony and air conditioner. The shuttle drivers really did everything they could to get me around where I needed to go and to engage me in conversation. I travelled alone and found this to be a very relaxing stay. I would return on these conditions: New room (nowhere near restaurant#, full info briefing from hotel staff as to what is available to me, newer mattress #they had a whole room full of them!# I understand that some of my complaints #beach, waterslides, etc) come down to me not speaking up so I won't give them too harsh a rating. Really, for my few complaints I still considered this a great place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Shuttle to Private Beach!

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

3
5.01.0
Former airline employee
Business
Venice, California
Jan 20, 2013

Airai Convenience

This hotel offers THE best airport convenience without the noise. Breakfast buffet was very good with a three hour window to enjoy. We rented a car during our stay with free parking available on the hotel grounds. They also have regular shuttle service to Koror (restaurants, museum, govt, tour offices) and the airport through out the day. The staff was exceptionally helpful, with insignificant language barriers.The pool area is large and accessible late.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Mow Mow specializes in various Asian cuisines including a plate with Palau focus. Not ritzy, but not an arm and a leg either.

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

4
5.01.0
johnian
Business
ottawa canada
Jun 30, 2012

The Best Hotel Experience!

We stayed 7 days in Palau and had chosen Airai Water Paradise Hotel & Spa! We had high expectations to the hotel, both from other reviewers and looking for the price & so they didn’t disappoint us. The room is clean when we check in. Complimentary bottled water & spa sets is ready in our refrigerator. Very warm welcome at the front desk. The food that they serve in their restaurants is amazing. I love the breakfast buffet .You will fall in love with their pastries, deli food and chocolate cakes being served. I love having coffee and snacks and listen to soft jazz music playing at the lobby. The pool & water slides are the biggest here in Palau and you can't beat the perfect Sunset, you can also enjoy night swimming before going to sleep. Room service was very professional; replacing amenities & attend other request. The gym is also awesome. They also offer you Rock Island towels that you can use during your tour. They also offer Laundry for only $10 per plastic bag which I think is not too expensive, because they deliver it right into your room. And before I forget, the place is just 5 minutes away from the airport; 15 minutes to go down town with their free shuttle offer pick up & drop off, to the best restaurants and shopping center .Perfect location! This hotel also provides free wifi access to guest. I love this hotel! I and my family have wonderful memories here! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

4
5.01.0
wwiijunkie
Business
Snow Hill, NC 28580, USA
Apr 17, 2012

Beautiful, peaceful slice of paradise.

staff was very courtesy, room was very nice and the view was breath taking. Just sitting out on your own private balcony and seeing a slice of paradise in front of you. a great place to relax and get away from it all. i will be returning next year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Airai Water Paradise Hotel & Spa Palau

Reviewer score

2
5.01.0
Alain and Marja
Business
Bruxelles, Belgique
Mar 21, 2012

Wonderful staff but poor hotel.

Staff is really helpful and warmhearted but the infrastructure is seriously poor. The room furniture is a one or two stars hotel equivalent. An example: only one light in the middle of the room, not bed reading light. The walls are thin and therefore you hear everything every time. And if unfortunately you booked a see view room, as we did, and if your room is on the first floor, all the hotel guests and staff, pass all day and nights in front of your room. Which give you the impression that you sleep in a shopping mall. The hotel provides a free shuttle to Koror, which is necessary because the hotel is miles away from any restaurants, shops etc. Swimming pools area is a dead zone. Last but not least this is a Korean, Japanese hotel, which means that 99% of information and equipments are not available in English. So I will quote it a 2 stars hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
5
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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