We were supposed to stay at Hotel Polar for the nights of 12 and 13 February 2014. Unfortunately my... See full review
Feb 24, 2014
Very family friendly
This Hotel was economical, centrally located & clean. It also had courteous, effucient staff and... See full review
Jul 7, 2007
Thon Hotel Polar has 130 pleasant rooms. Thon Hotel Polar is located in the heart of Tromsoe and everything that The Paris of the North is renowned for is only a stones throw away from us. The hotel is also known for its nice and informal atmosphere. Your comfort is an important thing for us and we will do our utmost to make sure you will have a pleasant stay at our hotel
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No smoking rooms/facilities
No smoking rooms/facilities
24 hour front desk
Television with cable
Desk with lamp
Hairdryer in room
Electronic door locks
Egon Restaurant on the ground floor offers a wide and varied menu. Egon serves breakfast to hotel guests from 7 am on weekdays and from 8 am at weekends. Egon is open for lunch and dinner from 10 am on weekdays and 11 am at weekends.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We were supposed to stay at Hotel Polar for the nights of 12 and 13 February 2014. Unfortunately my girlfriend broke her leg a few days before and we had to quickly cancel our trip and make a quick and unexpected return home.
We had a few hours in
Tromso between the flights and we went at the reception where she could rest for a while. The reception manager that evening, a fine gentleman Mikail proved very patient, understanding and extremely helpful in regard to our unfortunate situation.
Even if the booking was a prepaid non-refundable one, Hotel Polar together with the extremely helpful people at this website, worked out a complete refund for us.
I really hope we will be able to return to Tromso next year in better health and undoubtedly, Thon Hotel Polar will be our hotel of choice.
Thank you very much for a very professional and human oriented service and for tweaking around a few procedures to help some people which were in a very unhappy situation. A rare feat from service providers these days.
This hotel was just what we were looking for: Well located, cheap for the area (saved money for activities and food), friendly staff, clean room. It is not a fancy hotel and not somewhere I would stay with a different budget or under different
price conditions, but given how expensive everything in Norway is, this was just right. Also many great restaurants right around the corner.
The price for Norway hotels was quite high so we paid quite a lot of this, but as it was rated as "budget" I was a little worried, however it was a lovely hotel. The room was really nice and spacious, with sofa, chair, flat screen tv. Bed was
comfortable but a little on the small side.
Breakfast was quite varied and availability was good.
They had a coffee machine in the hotel lobby that did free drinks which was very popular but would have been nice to have hot drink making facilities in the bedroom.
Location was very central and easy to get to main high street and pick up points within 5 minutes.