James Cook Hotel Grand Chancellor

4 stars
147 The Terrace, PO Box 2429, Wellington, 6145
Hotel Overview
Reviewer score
4.7
out of 5
167 reviews
awesome value for your money

I had a great experience. The hotel was clean, modern, had a great location, helpful staff and... See full review

  • SJV3
  • Apr 16, 2012
Nice hotel, but a few extra fees

This hotel was in a great location - east walking distance to the water and lots of restaurants,... See full review

  • nzhoneymooner
  • Dec 4, 2011
Majestic leading hotel in Wellington

The James Cook Hotel Grand Chancellor, ideally situated in the heart of Wellington, is the perfect base from which to explore the top sites and attractions in New Zealand's capital city. Within a short walk of many of the city's top attractions, the hotel affords guests comfortable accommodations and onsite bars and restaurants, the Sojourn Café & Bar and Whitby's Restaurant & Bar.

3 Reasons To Stay:
  • Central location

  • Two exceptional bars and restaurants

  • Access to Bodyhaven Spa

James Cook Hotel Grand Chancellor Rooms
The James Cook Hotel Grand Chancellor offers 268 rooms and suites in a variety of layouts and comfort standards. Terrace and Lambton rooms are spacious and stylish with sophisticated décor and premium furnishings. The neutral tones in these rooms, coupled with the excellent views from the large, light-filled windows, provide a sense of relaxation and calm. Guests also have access to amenities such as Wi-Fi, minibar, tea and coffee-making facilities and an ensuite bathroom. Style and sophistication are personified in the Club King rooms, as guests are treated to an experience like no other, including welcome fruit and chocolates, complimentary breakfast, local calls, broadband internet and evening drinks and snacks. Guests should look out for the spa crystals in the luxury bathrooms, with Forest and Bird amenities, which support the charity of the same name. Suites are also available and they provide a sumptuous home away from home, including a kitchenette and access to the Executive Club Lounge.
Things To Do:
  • City Gallery (0.5 mi/900m)

  • The Wellington Cable Car (0.7 miles/1.2 km)

  • New Zealand Opera House (1 miles/1.7 km)

  • Te Papa Tongarewa (1.3 miles/2.1 km)

  • Karori Sanctuary (1.4 miles/2.4 km)

  • Weta Cave (5.1 miles/8.3 km)

James Cook Hotel Grand Chancellor Rooms

Terrace Room
Room offers 2 double beds with working desk, air conditioning, alarm clock, color TV, hairdryer, heating, refrigerator, tea and coffee making facilities, kettle, voicemail, valet service, iron/ironing board, broadband internet access, minibar, and ensuite bathroom with shower over bath. Smoking or non-smoking rooms available. No rollaway beds can be accommodated.
Lambton Room
Room offers 1 king or 1 double and 1 single bed with working desk, air conditioning, alarm clock, color TV, hairdryer, heating, refrigerator, tea and coffee making facilities, kettle, voicemail, valet service, iron/ironing board, broadband internet access, minibar, and ensuite bathroom with shower over bath. All rooms are non-smoking.
One Bedroom Suite
Spacious room with separate lounge, Hollywood King Size bed, ensuite bathroom, lounge has two couches, coffee table, working desk.
Club King Room
Room offers 1 king bed with receive welcome fruit & chocolates, and exclusive Forest & Bird amenities, In CLUB LOUNGE RECEIVE FREE:-Local calls,broadband, Buffet Breakfast in Whitby's Restaurant, snacks and Drinks 24-7, with working desk, air conditioning, alarm clock, color TV, hairdryer, heating, refrigerator, tea and coffee making facilities, kettle, voicemail, valet service, iron/ironing board, broadband internet access, minibar, and ensuite bathroom with shower over bath. All rooms are non-smoking. No rollaway beds can be accommodated. *Includes Club Lounge Access* Benefits include: Complimentary Buffet Breakfast served in Whitby's Restaurant, In the Club Lounge receive complimentary Drinks and Nibbles between 5pm - 7pm. FREE High Speed Internet in Club Lounge * King bed * Turndown service* 100MB interet free in room.

Amenities

  • Wireless internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Health club
Spa services
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Safe deposit box
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
Wireless internet
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

-41.2844 174.7742
Area served
Wellington
Nearby airports
Wellington Airport
Area description
The James Cook Hotel Grand Chancellor is located right in the heart of Wellington, the hotel has direct access to the major shopping precinct of Lambton Quay and only a short walk to the city's government and corporate offices. Parliament, Wellington Convention Centre, Westpac Stadium, TSB Arena, Te Papa, the Cable Car and Botanic Gardens are all within 10 minutes walk of the hotel.

Nearby points of interest

  • Cable Car: 0.3 mi
  • New Zealand Parliament Buildings: 0.5 mi
  • Te Papa Museum: 0.6 mi
  • Kilbirnie: 2.6 mi
  • Miramar: 3.1 mi
  • Seatoun: 4 mi
  • Newlands: 4.8 mi

Dining

Whitby's Restaurant
Whitby's Bar & Restaurant offers its patrons a delicious array of choices from buffet to a la carte to light meals.
Sojourn Cafe
Sojourn cafe is located in the lobby with an exciting menu of international cuisine. The hotel also has a resident pianist playing 6 nights a week.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (167)

Ratings and reviews for James Cook Hotel Grand Chancellor

Overall score

4.7 / 5
167 out of 167
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.7
Value:
4.3

99% would recommend to a friend.

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Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Anonymous
Ontario, Canada
Feb 2, 2010

A perfect stay

Friendly service, beautiful / clean room and fantastic location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Long walk from hotel

Make your way to Cuba Street or, a little further, a great Asian restaurant called CHOW. Best meal ever, and a lovely walk to get there.

Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Anonymous
Not Provided
Jan 29, 2010

Only criticisms; it took us two

Only criticisms; it took us two days to discover the lift to the lower street entrance. There needs to be information about this in the rooms. The "Gone Green" card is confusing. We would like to have had our room cleaned, but without the towels being changed.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Anonymous
Not Provided
Jan 27, 2010

Stayed a weekend in Wellington

Stayed a weekend in Wellington and you can't beat the James Cook for location. Right in the heart of the city. Valet parking is a bonus though you have to pay. Lovely place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Anonymous
Not Provided
Jan 20, 2010

Excellent location for arriving

Excellent location for arriving by car and walking around the city. A bit noisy one night because of party goers but quiet the next. Good breakfasts.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Peter
Not Provided
Jan 19, 2010

Very impressed by the high standard

Very impressed by the high standard the room was presented in. Great location and easy check-in and check-out

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Sue
Not Provided
Jan 19, 2010

I would just like to mention that

I would just like to mention that we were very impressed with the dinner choice and expecially the fact they catered for children as we had taken our grandsons with us for a trip to Wellington ages 4 & 6 the dinner menue at $12.50 was excellent, the boys were very impressed with there first Hotel stay. We also had friends living in Wellington for dinner and they were also duly impressed Thank you

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Anonymous
Not Provided
Jan 18, 2010

A spacious, comfortable room,

A spacious, comfortable room, friendly staff who were very helpful. Location good for sighteeing but is away from the harbour.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
4
Review of James Cook Hotel Grand Chancellor

Reviewer score

4
Heidi
Not Provided
Jan 15, 2010

The Hotel was in a great spot.

The Hotel was in a great spot. We had troubles finding it from the train - but that was our fault in asking an Irishman for directions! The shower was great - as was the gym. My only negative comment would be the lack of organisation for the restaurant. We ate in-house and both felt like we were in a hospitality training school - but there was no one in charge. The staff did the best they could - but it was obvious that they didn't really know what they were doing. The food was lovely though.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
No rating
Location:
4
Value:
3
Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Lynda
Not Provided
Jan 12, 2010

service was excellent. rooms were

service was excellent. rooms were very clean and we were pleased that we had a view. beds were very comfortable. the staff were courteous and helpful we were only left one shower cap and one soap for two guests. more were provided on request. the lamp and hairdryer were not working but these were fixed on request. it would be good to have information on where we could obtain more milk for tea and coffee. the lift doors shut very quickly -my mother caught her hand in the lift door. the staff provided a cool pack and drink vouchers.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
5
Review of James Cook Hotel Grand Chancellor

Reviewer score

5
Anonymous
Not Provided
Jan 12, 2010

We have stayed at a few hotels

We have stayed at a few hotels around the city and decided the James Cook Hotel this time over the others for the 1pm late check out as well as the free valet carparking and the free breakfast in the morning. Beautiful breakfast in the morning with a chef at the ready to freshly cook my eggs or omlete to just the way I like it - to perfection. The breakfast range at the James Cook leaves other hotel breakfasts for dead. Cannot beat the location if you are in the city for shopping or business the lift takes you to the heart of Lambton Quay CBD. Despite the generous 1pm check out, which we felt would be great to recharge the batteries after long travels, it felt like that we were being hustled out of our room by Housekeeping staff who were eager to enter. We had to put the do not disturb sign on the door to keep them at bay. Despite their eagerness a wonderful stay in a wonderful hotel in the heart of Wellington.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
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