SilverOaks Resort Heritage
http://www.orbitz.com/hotel/New_Zealand/Rotorua/SilverOaks_Resort_Heritage.h321487/
Hotel Overview
Its a good hotel.Only thing I
Its a good hotel.Only thing I found wrong was they charged 3.50$ from my credit card and we did not...
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-
Anonymous
- May 6, 2010
Very happy with this hotel, the
Very happy with this hotel, the service was great from the ladies at the reception. Would reccomend
See full review
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Natasha
- Feb 5, 2010
SilverOaks Resort Heritage Rooms
- Standard
- The room offers one queen bed and two single bed with shower, comfortable chairs, TV, digital TV, tea/coffee making facilities, work station, heating, fan, security, kitchen facilities, hair dryer, iron and ironing board.
- One Bedroom
- The room offers one queen bed and two single bed with shower, comfortable chairs, TV, digital TV, tea/coffee making facilities, work station, heating, fan, security, kitchen facilities, hair dryer, iron and ironing board.
- Studio Spa Room
- queen and single bed, private self filling spa pool, and ensuite with shower
Amenities
- FREE internet
- FREE parking
- Outdoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Activities
- Outdoor pool
- Fitness center or spa
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- Room service
- Services
- Business center
- Laundry service
- Tour desk
- Meeting/Banquet facilities
- Conference facilities
- Currency exchange
- Internet
- FREE internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
- Accessible facilities
- Wheel chair access
- Service dogs allowed
- Accessible parking
- Public areas wheelchair accessible for disabled
- Handicapped parking
Hotel Map
- Area served
- Rotorua.
- Nearby airports
- Rotorua International Airport.
- Area description
- Quality Resort Heritage is ideally located within walking distance to Te Puia and the Rotorua Golf Course.
Nearby points of interest
- Whakarewarewa Hot Springs: 0.5 mi
- Te Puia: 0.5 mi
- Polynesian Spa: 1.2 mi
- Rotorua Arts Village: 1.3 mi
- Kawaha Point: 3.4 mi
- Rainbow Springs Kiwi Wildlife Park: 3.7 mi
- Gondola Cableway: 3.8 mi
- Agrodome: 5.8 mi
- Brunswick Park: 7.3 mi
- Lake Tarawera: 7.5 mi
- Hamurana: 8.4 mi
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1000
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (27)
Ratings and reviews for SilverOaks Resort Heritage
- All travelers (27) 4.1 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 3.9
- Hotel staff:
- 3.7
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3.8
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
There was 1 wine glass, 2 cups
There was 1 wine glass, 2 cups and one glass in a room for 2-3 people. The bread for the complementry breakfast was really mouldy and since it was cold like from the fridge it would have been mouldy for 2 or more days and as it was shop bought bread I would guess it was a further 3-4 days old. Oh and the cereal was stale and the milk was warm (room temp). The rooms were quite worn and the decor very dated.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Anonymous
Its a good hotel.Only thing I
Its a good hotel.Only thing I found wrong was they charged 3.50$ from my credit card and we did not utalized anything from fridge but i did not bothered to call them as stay was quite good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Vicki
Very 1970's so bit out dated for
Very 1970's so bit out dated for the price I thought. Lovely swimming pool.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
David
The rooms and fitouts are very
The rooms and fitouts are very tired, damaged and show excessive wear and tear. The place is in need of a total refurbishment and the staff upskilling and lift their game. We will not stay there again nor recommend the place to people. It is certainly not a 4 star venue.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Anonymous
On the positive side, our room
On the positive side, our room was upgraded from a studio to a one bedroom, as there was one available. However, the room looked as if it had not been used in quite some time. ON THE NEGATIVE SIDE, LAUNDRY FACILITIES WERE NOT UP TO SCRATCH. THE DETERGENT DISPENSER WAS EMPTY AND THE POWDER WAS ADVERTISED AT A CHEAPER PRICE THAN WAS CHARGED. RECEPTION SAID "THE ROOM DIRECTORY NEEDED TO BE UPDATED".. THIS WAS NOT SATISFACTORY. THERE WAS "NO FAN" IN THE ROOM. THE OAKS WAS DEFINITELY NOT ONE OF THE MOST COMFORTABLE PLACES WE STAYED IN ON OUR TWO WEEKS IN NEW ZEALAND, IN FACT WE MENTIONED THAT WE HAD JUST BEEN MARRIED, AND THERE WAS LITTLE RESPONSE. WE WOULD PROBABLY NOT RETURN ON OUR NEXT TRIP. WE WOULD PREFER TO STAY ELSEWHERE. WE APPRECIATE BEING ABLE TO LEAVE FEEDBACK. THANK YOU. SHARON AND ALISTAIR CASTLETON
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Natasha
Very happy with this hotel, the
Very happy with this hotel, the service was great from the ladies at the reception. Would reccomend
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Found it very suitable for our
Found it very suitable for our needs as we were attending a reunion in that part of town
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Good accomodation but recreational
Good accomodation but recreational facilities not the best: tennis courts in poor condition, gym? - treadmill, not working stationary bicykle and four (4) free weights, swimming pool - O.K., souna - O.K.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Clean room, facilities average,rooms
Clean room, facilities average,rooms need upgrading, generally tired looking.Better priced accomodation for the money available.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Ross
Rather sad looking hotel, Spent
Rather sad looking hotel, Spent two nights with my two kids in a 1 bedroom apt. 3 stars at best. Seems to be stuck somewhere in the 70's or 80's badly in need of a refurb.Would have checked out if I hadn't pre-paid.Baffled as to why [website] give this a "recommended Hotel".
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
