$80 Avg/night
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Rate based on Check-in: Jun 24, 2013 Check-out: Jun 25, 2013

Heartland Hotel Queenstown

3 stars
27 Stanley Street, Queenstown, Queenstown, 9348
Hotel Overview
Reviewer score
4.3
out of 5 13 reviews
We only stayed one night and found

We only stayed one night and found the staff pleasant and helpful. The room was good and the... See full review

  • Anonymous
  • Nov 18, 2010
Enjoyed our stay. Staff most h

Enjoyed our stay. Staff most helpful. See full review

  • John
  • Oct 31, 2010
Queenstown has the ability to delight thrill and charm visitors of all ages whether it means a romantic getaway, a family holiday or the latest adrenalin-pumping adventure. No matter what attracts you to Queenstown, the Heartland Hotel Queenstown hospitality will draw you back again and again. From the unique architecture to the stunning views or the warmth of our cosy bar, youll enjoy being our guest in this most distinguished establishment.

Heartland Hotel Queenstown Rooms

Family Room
A two-storey Family Room with 1 x Queen, 1 x Single & 1 x Divan-bed. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 4 guests in total. Extra adult $30.00 per person.
Standard King Air Con
Standard hotel room with a King bed, all rooms include AIR CON, Sky TV, telephone, wireless internet, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 2 adults. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel should you wish to arrange a guaranteed view room.
Standard Twin DS
Standard hotel room with 1 Double and 1 Single bed, all rooms include AIR CON, Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard Triple
Standard hotel room with 1 Double and 2 Single beds, all rooms include Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard King
Standard hotel room with a King bed, all rooms include Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 2 adults. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard Twin KS
Standard hotel room with 1 King and 1 Single bed, all rooms include Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard Twin Air Con
Standard hotel room with 1 Queen and 1 King Single bed, all rooms include AIR CON, Sky TV, telephone, wireless internet, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel should you wish to arrange a guaranteed view room.

Amenities

  • Wireless internet
  • FREE parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Laundry service
Safe deposit box
Tour desk
Internet
Wireless internet
Parking
FREE parking

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Hotel Map

-45.0325 168.6647
Area served
Queenstown.
Nearby airports
Queenstown International Airport. (International to Australia only)
Area description
With one of the best locations in Queenstown this friendly Swiss-style landmark hotel lures visitors from all over the world, with stunning views and a fantastic range of leisure activities from shopping to bungy jumping.

Nearby points of interest

  • Shotover Jet: 0.2 mi
  • Underwater World: 0.2 mi
  • Bungy Jumping Centre: 0.3 mi
  • Town Pier: 0.3 mi
  • Anderson Heights: 0.3 mi
  • Queenstown Ice Rink: 0.3 mi
  • Earnslaw: 0.3 mi
  • Steamer Wharf: 0.4 mi
  • Skyline Gondola: 0.4 mi
  • Queenstown Gardens: 0.4 mi
  • Kiwi Birdlife Park: 0.5 mi
  • Frankton Track Start Point: 0.6 mi
  • Warren Park: 0.6 mi
  • Kelvin Heights Golf Course: 1 mi
  • Ben Lomond Track: 1 mi
  • Shotover Jet: 0.2 mi
  • Underwater World: 0.2 mi
  • Bungy Jumping Centre: 0.3 mi
  • Town Pier: 0.3 mi
  • Anderson Heights: 0.3 mi
  • Queenstown Ice Rink: 0.3 mi
  • Earnslaw: 0.3 mi
  • Steamer Wharf: 0.4 mi
  • Skyline Gondola: 0.4 mi
  • Queenstown Gardens: 0.4 mi
  • Kiwi Birdlife Park: 0.5 mi
  • Frankton Track Start Point: 0.6 mi
  • Warren Park: 0.6 mi
  • Kelvin Heights Golf Course: 1 mi
  • Ben Lomond Track: 1 mi
  • Ben Lomond: 1 mi
  • Kelvin Heights: 1.5 mi
  • Goldfield Heights: 1.5 mi
  • Jardine Park: 1.6 mi
  • Fernhill: 1.7 mi
  • Sunshine Bay: 1.8 mi
  • Queenstown Hill: 2.3 mi
  • Arthurs Point: 3 mi
  • Atley: 3.2 mi
  • Kawarau Falls: 3.4 mi
  • Frankton: 3.5 mi
  • Davis Park: 3.7 mi
  • Queenstown Events Centre: 3.8 mi
  • Onsen Hot Pools: 3.8 mi
  • Lake Johnson: 3.9 mi
  • Helicopter Line: 3.9 mi
  • Jacks Point: 5.1 mi
  • Dalefield: 5.7 mi
  • Lake Dispute: 5.9 mi
  • Malaghans Road: 6.6 mi
  • Coronet Peak: 7.9 mi
  • Walter Peak: 8.1 mi
  • Millbrook Golf Club: 9.5 mi
  • Cardrona: 17.7 mi

Hotel Policies

Check-in:
1400
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (13)

Ratings and reviews for Heartland Hotel Queenstown

Overall score

4.3 / 5
About the scores
13 out of 13
Amenities:
3.6
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4
Location:
4.5
Value:
4.1

100% would recommend to a friend.

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Review this hotel
Review of Heartland Hotel Queenstown

Reviewer score

3

Would recommend

First time in NZ
Maryland, USA
Jan 28, 2012

Great value

The Heartland was a great value. The room was clean and very comfortable. It was just a 10 minute walk into town. The staff was very helpful and friendly. I was able to leave my gear bag there while I went hiking for a week. The breakfasts were hearty and the dinners I had there were excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

4

Would recommend

Tee
Not Provided
May 4, 2011

Clean and spacious room. air condition

Clean and spacious room. air condition and heater provided. polite staff and offered 24 hours check in. enjoyed our stay there. will definitely stay again next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
4
Review of Heartland Hotel Queenstown

Reviewer score

3

Would recommend

Anonymous
Not Provided
Dec 5, 2010

Location good but rather average

Location good but rather average room quality - seem to have been in a time warp as the last renovations had probably happened late eighties - early nineties. Beds far too soft as well as too short (180 cm long = too short for current standards). First room that we had had some sort of a leak underneath the carpet as it remained wet. Second room that we stayed in had a leaking tap. Needed some amenities (razor blade) which was provided at 1.5 NZ$ / razor blade (I'd expect such services to be freely available given the hotel pricing). On the more positive side: Staff was friendly and helpful. Tough for the staff however to make up for the room quality - i.e. no renovations / bedding changed for at least 20 years!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
No rating
Location:
4
Value:
3
Review of Heartland Hotel Queenstown

Reviewer score

5

Would recommend

Anonymous
Not Provided
Nov 18, 2010

We only stayed one night and found

We only stayed one night and found the staff pleasant and helpful. The room was good and the breakfast in the morning was exellent. We enjoyed our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

5

Would recommend

John
Not Provided
Oct 31, 2010

Enjoyed our stay. Staff most h

Enjoyed our stay. Staff most helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Heartland Hotel Queenstown

Reviewer score

4

Would recommend

Rob
Not Provided
Aug 4, 2010

Rooms are tidy but need some TLC

Rooms are tidy but need some TLC to replace cracked toilet bowl, light fittings have missing covers, etc. Room extremely noisy near Stanely Street. Not value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
3
Review of Heartland Hotel Queenstown

Reviewer score

4

Would recommend

Anonymous
Not Provided
Jul 24, 2010

Overall its excellent except for

Overall its excellent except for other guests who were so rowdy during the night. The hotel needs sound proofing!Thanks

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
3
Review of Heartland Hotel Queenstown

Reviewer score

5

Would recommend

Fu
Not Provided
Jul 3, 2010

it was amazing, the stay here,

it was amazing, the stay here, we were given the tellis rooms in the front of the hotel, so basically you get the lake view and all that jazz, it was awesome. shame it did not come with a kitchenette, but what gives, YOU'RE IN QUEENSTOWN. amazing place. also, because its nearing the end of winter festival when i was there, i only managed to book this hotel for one night and stayed out the rest of my days in comfort inn which is right behind this hotel. good too, but nothing near the coziness and awesomeness of this hotel. Heartland, I <3 you.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

4

Would recommend

Anonymous
Not Provided
Jan 26, 2010

Room near the road was noisy and

Room near the road was noisy and very hot with no air conditioning. Located at the top of a hill with very good views.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
3
Value:
3
Review of Heartland Hotel Queenstown

Reviewer score

4

Would recommend

Azlee
Not Provided
Oct 13, 2009

Deceptive size from outside but

Deceptive size from outside but the room I stayed in is pretty large and the view that you get is great. Good location, near to the town as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
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