$86 Avg/night
Rate based on Check-in: Sep 13, 2014 Check-out: Sep 15, 2014

Heartland Hotel Queenstown

3 stars
27 Stanley Street, Queenstown, Queenstown, 9300
Hotel Overview
Reviewer score
4.4
out of 5
22 reviews
Helpful and nice

Very helpful staff. Wonderful location, just 5 minutes walk to town centre. Good quality of bath... See full review

  • Dididog
  • Aug 8, 2014
getaway

It was just perfect, easy to find, the staff, room, food all excellent. Made it a wonderful weekend... See full review

  • Peanuts
  • Mar 31, 2013
Queenstown has the ability to delight thrill and charm visitors of all ages whether it means a romantic getaway, a family holiday or the latest adrenalin-pumping adventure. No matter what attracts you to Queenstown, the Heartland Hotel Queenstown hospitality will draw you back again and again. From the unique architecture to the stunning views or the warmth of our cosy bar, youll enjoy being our guest in this most distinguished establishment.

Hotel Map

-45.0325 168.6647
Area served
Queenstown.
Nearby airports
Queenstown International Airport. (International to Australia only)
Area description
With one of the best locations in Queenstown this friendly Swiss-style landmark hotel lures visitors from all over the world, with stunning views and a fantastic range of leisure activities from shopping to bungy jumping.

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Heartland Hotel Queenstown Rooms

Family Room
A two-storey Family Room with 1 x Queen, 1 x Single & 1 x Divan-bed. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 4 guests in total. Extra adult $30.00 per person.
Standard King Air Con
Standard hotel room with a King bed, all rooms include AIR CON, Sky TV, telephone, wireless internet, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 2 adults. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel should you wish to arrange a guaranteed view room.
Standard Twin DS
Standard hotel room with 1 Double and 1 Single bed, all rooms include AIR CON, Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard Triple
Standard hotel room with 1 Double and 2 Single beds, all rooms include Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard King
Standard hotel room with a King bed, all rooms include Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 2 adults. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard Twin KS
Standard hotel room with 1 King and 1 Single bed, all rooms include Sky TV, telephone, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel on 0800 80 7700 or International 64 3 442 7700 should you wish to arrange a guaranteed view room.
Standard Twin Air Con
Standard hotel room with 1 Queen and 1 King Single bed, all rooms include AIR CON, Sky TV, telephone, wireless internet, clock radio, tea and coffee facilities, fridge, shower over bath, hair dryer, iron and ironing board. Rates are for 2 people. The room caters for a maximum of 3 adults, and a maximum of 2 children but cannot exceed 3 guests in total. Extra Adult $30.00 per person. View rooms can be requested but are subject to availability and therefore cannot be guaranteed. For a guaranteed view room there is a surcharge of $30.00 per night which must be paid to the hotel directly. Please contact the hotel should you wish to arrange a guaranteed view room.

Amenities

  • WiFi
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Laundry service
In-Room Safe
Tour desk
Internet
WiFi
Parking
Free parking

Nearby points of interest

  • Shotover Jet: 0.2 mi
  • Underwater World: 0.2 mi
  • Bungy Jumping Centre: 0.3 mi
  • Town Pier: 0.3 mi
  • Anderson Heights: 0.3 mi
  • Queenstown Ice Rink: 0.3 mi
  • Earnslaw: 0.3 mi
  • Steamer Wharf: 0.4 mi
  • Skyline Gondola: 0.4 mi
  • Queenstown Gardens: 0.4 mi
  • Kiwi Birdlife Park: 0.5 mi
  • Frankton Track Start Point: 0.6 mi
  • Warren Park: 0.6 mi
  • Kelvin Heights Golf Course: 1 mi
  • Ben Lomond Track: 1 mi
  • Shotover Jet: 0.2 mi
  • Underwater World: 0.2 mi
  • Bungy Jumping Centre: 0.3 mi
  • Town Pier: 0.3 mi
  • Anderson Heights: 0.3 mi
  • Queenstown Ice Rink: 0.3 mi
  • Earnslaw: 0.3 mi
  • Steamer Wharf: 0.4 mi
  • Skyline Gondola: 0.4 mi
  • Queenstown Gardens: 0.4 mi
  • Kiwi Birdlife Park: 0.5 mi
  • Frankton Track Start Point: 0.6 mi
  • Warren Park: 0.6 mi
  • Kelvin Heights Golf Course: 1 mi
  • Ben Lomond Track: 1 mi
  • Ben Lomond: 1 mi
  • Kelvin Heights: 1.5 mi
  • Goldfield Heights: 1.5 mi
  • Jardine Park: 1.6 mi
  • Fernhill: 1.7 mi
  • Sunshine Bay: 1.8 mi
  • Queenstown Hill: 2.3 mi
  • Arthurs Point: 3 mi
  • Atley: 3.2 mi
  • Kawarau Falls: 3.4 mi
  • Frankton: 3.5 mi
  • Davis Park: 3.7 mi
  • Queenstown Events Centre: 3.8 mi
  • Onsen Hot Pools: 3.8 mi
  • Lake Johnson: 3.9 mi
  • Helicopter Line: 3.9 mi
  • Jacks Point: 5.1 mi
  • Dalefield: 5.7 mi
  • Lake Dispute: 5.9 mi
  • Malaghans Road: 6.6 mi
  • Coronet Peak: 7.9 mi
  • Walter Peak: 8.1 mi
  • Millbrook Golf Club: 9.5 mi
  • Cardrona: 17.7 mi

Hotel Policies

Check-in:
1400
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (22)

Ratings and reviews for Heartland Hotel Queenstown

Overall score

4.4 / 5
5.01.0
22 out of 22
Amenities:
3.7
Room cleanliness:
4.4
Hotel staff:
4.5
Room comfort:
4.2
Location:
4.6
Value:
4.2

100% would recommend to a friend.

Sort by:
Review of Heartland Hotel Queenstown

Reviewer score

5
5.01.0
Dididog
Not Provided
Aug 8, 2014

Helpful and nice

Very helpful staff. Wonderful location, just 5 minutes walk to town centre. Good quality of bath gel and shampoo and conditioner. Self service laundry is convinient.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

4
5.01.0
JLam
Sydney
Jul 1, 2014

Meeting expectation

The staff are helpful and everything just turned out as described when booking. Excellent location - not far from the town center (quite a steep hill though). Overall, a nice accommodation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Heartland Hotel Queenstown

Reviewer score

5
5.01.0
Peanuts
Dunedin
Mar 31, 2013

getaway

It was just perfect, easy to find, the staff, room, food all excellent. Made it a wonderful weekend away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

5
5.01.0
Sweet RC
Canterbury, NZ
Dec 23, 2012

Exceptional place to stay =)

The best thing about this place is the staff! They are very friendly and welcoming. I was very impressed with the cleaning staff too, i had left my "do not disturb" sign on the door and to my surprise they had not come in but rather left fresh towels and a tiolet roll. I thought this was a very kind gesture! Lastly, the central location makes it very convenient to access all sorts of activities, bars and cafes, retail shops, and even a supermarket. Hence you''ll save on travel cost since everything is so close and most activities provide free transport.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

5
5.01.0
Aimee82
St Kilda, Australia
Aug 28, 2012

Great location and view!

Highly recommend this hotel for staff, location, cleanliness, comfort, view and did I mention location! Perfect! Includes onsite parking, laundry facilities and restaurant. Is in walking distance to all attractions including botanic gardens and main shopping and restaurant strip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

4
5.01.0
Dinky Di
Auckland, New Zealand
Mar 31, 2012

Good Value-close to town

We were out and about most of the time, it was really just somewhere to sleep. Staff were extremely helpful, room was spotless, cleaned and fresh towels etc every day. Room service was efficient and meals good the couple of times we didn't want to go out again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

6pm trip on Earnslaw - dinner at Walter peak Sheepstation - sing song on way back - good value for money and a great night out

Review of Heartland Hotel Queenstown

Reviewer score

3
5.01.0
revjohn
Adelaide, South Australia
Mar 24, 2012

Adequate accommodation

Parking arrangements are a shambles (first in best dressed). Room Ok - Food in dining room ok (not gourmet). Staff generally friendly and helpful - one receptioniste needs training - could not direct us to a place we needed for a tour pickup - we found it right next door!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

The old courthouse restaurant - excellent

Review of Heartland Hotel Queenstown

Reviewer score

3
5.01.0
First time in NZ
Maryland, USA
Jan 28, 2012

Great value

The Heartland was a great value. The room was clean and very comfortable. It was just a 10 minute walk into town. The staff was very helpful and friendly. I was able to leave my gear bag there while I went hiking for a week. The breakfasts were hearty and the dinners I had there were excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of Heartland Hotel Queenstown

Reviewer score

4
5.01.0
Pierre G.
Business
Dunedin, New Zealand
Dec 13, 2011

Ideal for business stay

The chalet style room I was in enjoyed a world class view over the lake. The room facilities were ideal for work. The staff were courteous and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Heartland Hotel Queenstown

Reviewer score

4
5.01.0
Tee
Not Provided
May 4, 2011

Clean and spacious room. air condition

Clean and spacious room. air condition and heater provided. polite staff and offered 24 hours check in. enjoyed our stay there. will definitely stay again next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
4
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