Hotel Overview
We were short of linen. Apparently
We were short of linen. Apparently it had arrived after the housekeeping staff had left. I asked...
See full review
-
Sandra
- Aug 20, 2011
Comfortable and clean facility
Comfortable and clean facility with a good price and I recommend anyone to stay there for that budget.
See full review
-
shashi
- Jul 17, 2011
Boutique-style hotel with kitchenettes and Wi-Fi in downtown Auckland
The Mercure Auckland Windsor is steps away from upscale shopping on Queen Street, fabulous theaters, dining and top attractions, like Viaduct Harbour and Vector Arena. The 79-room hotel offers standard and deluxe rooms, the latter including kitchenettes. The rooms have high-speed Wi-Fi, 24-hour room service and Sky TV. One child stays for free. The Mercure Auckland Windsor comprises undercover valet parking, fitness room, spa and sauna. The Vault Breakfast Restaurant and Bar offers buffet breakfast and evening cocktails.Hotel Map
58-60 Queen Street, AUCKLAND, 1010
- Nearby airports
- AKL, (AKL), 20.00, S, Km
- Area description
- Business district
Amenities
- 24 Hour Front Desk
- 24 Hour Security
- Adjoining Rooms
- Air Conditioned
- AM/FM Alarm Clock
- Audio Visual Equipment
- Business center
- Coffee Maker in Room
- Currency Exchange
- Elevators
- Express Check In
- Express Checkout
- FAX
- Fitness center
- Fitness center or spa
- Free Newspaper
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Indoor Parking
- Internet Access
- Iron
- Jacuzzi
- Lounge
- Meeting/Banquet Facilities
- Microwave
- Mini Bar
- No Smoking Rooms/Facilities
- Overhead Projector
- Parking
- Porters
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Sauna
- Shower
- Smoke Detectors
- Sprinklers In Rooms
- Television with Cable
- TV
- Valet Parking
- Wake-up Service
Hotel Policies
- Check-in:
- 2:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (78)
Ratings and reviews for Mercure Auckland Windsor
- All travelers (78) 4.5 / 5
- Couples (4) 4 / 5
- Families (2) 1.5 / 5
- Friends (2) 3 / 5
- Singles (2) 4.5 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.1
- Room comfort:
- 3.5
- Location:
- 4.8
- Value:
- 4.5
97%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Catrine
Perfect Location in Downtown Auckland
The hotel's location is great. It is located on Queen Street and close proximity to stores in downtown. You can walk approximately 15 minutes to SkyCity or a few minutes away from the wharf. Close to the underground train station and a block away from the Airport bus. If you don't care about the external noise from an outside bar that may keep you awake at night until the wee hours, this hotel is defintely a good value. Tip: Just remember to bring earplugs.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Elizabeth1987
Great location, very friendly staff
The location couldn't be better - right on Queen St. For the price, the rooms were okay. Staff were very friendly and accommodating. Would stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
fbr95
Below average
Expensive for the money you pay. Terrible internet service/access.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 3
- Value:
- 3
Dining tip:
Short walk from hotel
The hotel is centrally located, with easy access to restaurants, pubs and some of the nightlife in Auckland
Reviewer score
Would recommend
Sandra
We were short of linen. Apparently
We were short of linen. Apparently it had arrived after the housekeeping staff had left. I asked Tua for some items, and she said she would bring them later, but came sooner than she had stated. Well done, Tua. The reception staff were friendly, and helpful, and offered us a good room rate if we needed to stay another day, when our bus was cancelled. Tali was also helpful. Wouldn't hesitate to stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
shashi
Comfortable and clean facility
Comfortable and clean facility with a good price and I recommend anyone to stay there for that budget.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Stranded in Auckland
Stay in Auckland
Excellent location!!! Gave us an upgrade.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
caroline
truly excellent Reception Service....i
truly excellent Reception Service....i had booked twin bedded room as was staying with my 14yr old son...however initial room given was a double bedded room......upon my enquiry re this ....instant apologies offered and in polite professional manner was given alternative room ...queen and single....very happy !
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Brent
Great price, room was ok only
Great price, room was ok only thing that let stay down was the wait of over an hour for room service to arrive
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Trevor
Good clean hotel handy to main
Good clean hotel handy to main Auckland streets and CBD. Friendly staff, room didnt have much of a view (air con systems on next door's roof!) but the room was a nice one.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Dan-gerous
Get what you pay for
It was a nice stay, the location is perfect if you want to spend time in the CBD and there are a ton of shops on Queen St. You are two blocks from the main bus station and ferry stations for the ferrys to places like Waiheke. The room was a little small, but it was perfect since we wanted a cheap stay as we were not spending a lot of time in the room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
