Hotel Overview
Location Location...Views Views
I chose the Mercure on Custom for its location and It was fantastic. There are more luxurious...
See full review
-
TravelingBeth
- Mar 23, 2012
Great Location!
Easy to find. Close to everything. No practical internet access. Room was small but great view of...
See full review
-
New Zealander for a day
- Nov 27, 2011
Waterfront hotel with international restaurant and 10 meeting rooms
The Mercure Auckland has a soothing and seductive location right on the waterfront. The calming breezes seem to flow through the lobby with sea-glass green and crisp white colors. All rooms have high-speed Wi-Fi (fees may apply) and many have waterfront views. The Mercure Auckland has 10 conference rooms that can accommodate up to 300 people and a restaurant, The Vue Restaurant and Attica Bar, which features international cuisine for breakfast and dinner. The hotel has a gym and undercover valet parking.Mercure Auckland Rooms
- 1 Qn bed Std Harbour V
- Standard 1 Queen Bed Harbour View. Upgrade to enjoy sensational harbour views from this standard room. It is equipped with broadband internet and Sky TV. Up to 2 adults and 1 child.
- 1 Qn bed Std
- Standard one Queen-size bed. After a busy day exploring or working, relax in a cosy Standard Room. It is equipped with broadband internet and Sky TV and offers views of the city. Up to 2 adults and 1 child.
- 2 Db beds Sup
- Superior 2 Double Beds.. Spread out and relax in the more spacious Superior Room. It is equipped with broadband internet and Sky TV and offers sensational views of the city or harbour (additional surcharge). Up to 2 adults and 1 child.
- 2 Sg beds Std
- Standard 2 Single Beds. After a busy day exploring or working, relax in a cosy Standard Room. It is equipped with broadband internet and Sky TV and offers views of the city. Up to 2 adults and 1 child.
- 2 Db beds Sup Harbour V
- Superior 2 Double Beds Harbour View. Combine space and views with this Superior Harbour view room. Also equipped with broadband internet and Sky TV, you will enjoy sensational views of the harbour. Up to 2 adults and 1 child.
- JrSuite
- Junior Suite with 1 Queen Bed. Make yourself at home in a stylish and spacious Junior Suite. With a separate lounge, the suite offers the perfect ingredients for relaxation, with broadband internet, Sky TV and city views. Harbour views at additional cos
Hotel Map
- Nearby airports
- AKL, (AKL), 20.00, KM, N;
- Area description
- Downtown
Amenities
- Accessible facilities
- Adjoining Rooms
- Air Conditioned
- AM/FM Alarm Clock
- Audio Visual Equipment
- Bar/Lounge
- Bath Tub
- Business center
- Coffee Maker in Room
- Computer Rental
- Concierge
- Concierge Desk
- Cribs Available
- Currency Exchange
- Elevators
- FAX
- Fitness center
- Fitness center or spa
- Free Newspaper
- Hairdryer in Room
- High-speed Internet
- Indoor Parking
- Internet Access
- Iron
- Meeting/Banquet Facilities
- Mini Bar
- No Smoking Rooms/Facilities
- Outdoor Parking
- Overhead Projector
- Parking
- Porters
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Security
- Sprinklers In Rooms
- Television with Cable
- TV
- Valet Parking
- Wake-up Service
Dining
- VUE RESTAURANT
- Our chef Mr Todd THORBURN welcomes you. Located on the top floor of the hotel, offering views of the bustling city and delicious international and local cuisine with friendly, efficient service and a relaxed atmosphere.
- ATTICA BAR
- Attica is the inner-city's newest hotspot. Gracing the top floor, the bar offers mesmerizing views over Queen Street, the city's most iconic address. The relaxed & sophisticated atmosphere is perfect for catching up with friends over drinks.
Hotel Policies
- Check-in:
- 02:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (118)
Ratings and reviews for Mercure Auckland
- All travelers (118) 4.6 / 5
- Couples (7) 3.7 / 5
- Families (3) 4 / 5
- Friends (1) 4 / 5
- Singles (4) 3.5 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.1
- Room comfort:
- 3.7
- Location:
- 4.8
- Value:
- 4.4
98%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
TravelingBeth
Location Location...Views Views
I chose the Mercure on Custom for its location and It was fantastic. There are more luxurious hotels in the area, but not at this price. If you have a budget, but want a view this is definitely the place to stay. I looked out on the water and the Ferry Building. In less than two blocks walk I was at the water, the maritime museum, the ferry, Westfield Mall and the numerous restaurants. In the other directions shops and worth a stop at the New Zealand Trade center.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Snap Dragon on the Viaduct was marvelous. The hotel bar has a great view and worth stopping for a night cap.
Reviewer score
Would recommend
New Zealander for a day
Great Location!
Easy to find. Close to everything. No practical internet access. Room was small but great view of the city.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
Make online arrangements for airport transfers. Do not let the hotel staff trick you into taking taxi and bargain for the fare. It's a hassle!
Reviewer score
Would recommend
Clare
We were very happy with our stay.
We were very happy with our stay. Initially we were allocated a room that we were not that happy with so without any fuss we were moved to the one overlooking the harbour that we had booked and it was super. Staff were very obliging
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Wonderful location, great service,
Wonderful location, great service, really great stay . will stay again for sure.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
Helen
Overall hotel is clean. Heater
Overall hotel is clean. Heater and tv will auto off and on by itself. Didn't get to watch tv during stay. No entertainment channel on tv.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
parking onsite expensive, didn't
parking onsite expensive, didn't really like the rooms, service consistantly good all round though.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Robert
Excellent location. Lovely views
Excellent location. Lovely views from rooftop restaurant. The only downside was the heater in my room was not working. Luckily there was a portable heater in the closet.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Mark
Hotel was in a pretty handy spot.
Hotel was in a pretty handy spot. Service was excellent.Room was ok just abit on the tired side ie. frayed bed covers and bathroom old but double bed was comfortable. Parking expensive as usual in the city.$40. Maybe Hotel Club could do a deal on this and breakfast as well ?
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
mary
lovely stay. Very handy to everything
lovely stay. Very handy to everything inc airport bus
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Peter
An excellent stay again. Warmly
An excellent stay again. Warmly welcomed at reception, room upgraded and a geneous welcome gift in my room
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
