Hotel Overview
Good location very modern well
Good location very modern well run Hotel, very helpful staff All good
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Bob
- Jul 7, 2011
Excellent Hotel
Hotel had a good location - close to downtown restaurants and shops. I loved the view of the...
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DHA David
- Jun 22, 2011
Dual white towers on Princes Wharf with an underwater viewing window
The Hilton Auckland creates a seaside fantasy as the hotel extends 300 meters out into the water on Princes Wharf. Even the outdoor heated pool has an underwater viewing window. The Hilton Auckland appears more as an upscale boutique hotel with its high-end amenities, like step-out balconies, walk-in showers, Crabtree & Evelyn products, LCD televisions with Sky TV and more. Grab sophisticated cocktails at Bellini or dine on local fare at upscale White restaurant. Take advantage of the on-site gym or plan a meeting in one of seven conference rooms.Hotel Map
Princes Wharf 147 Quay Street, 147 Quay Street, Auckland, 1010
- Nearby airports
- International, (AKL), 25.00, W, Km; Hamilton, (HLZ), 180.00, NE, Km
Amenities
- Conference Facilities
- Exercise Gym
- Fitness center
- Internet Access
- Meeting/Banquet Facilities
- Restaurant
- Room Service
- Wheel Chair Access
- Wireless Internet
Dining
- Restaurant
- onsite
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (30)
Ratings and reviews for Hilton Auckland hotel
- All travelers (30) 4.6 / 5
- Business (1) 5 / 5
- Couples (7) 4 / 5
- Families (1) 5 / 5
- Singles (2) 2.5 / 5
- Amenities:
- 4.6
- Room cleanliness:
- 4.8
- Hotel staff:
- 4.8
- Room comfort:
- 4.5
- Location:
- 4.7
- Value:
- 4
90%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Mixed review
I had heard about the beautiful views at the Hilton because they have floor to ceiling windows so when I saw a good price on Orbitz I grabbed it. Turns out there were no views with the deal, so be careful- to get a view we had to " upgrade". The room was very modern, the newspaper was delivered to the door, there is a gym and there were lots of pillow choices. So if you are into that you will enjoy the Hilton. The location is on the wharf - close to most of what you would want to do. They have wireless access in the room but there is no choice for 1/2 hour so we had to buy an hour for $15 NZ and that hour keeps running. So if you only need 15 minutes that's too bad. This seems a bit of a ploy by Hilton to raise revenue at the expense of customer service and that is the reason I gave average on value and amenities. I don't think the value was there for the price we paid
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Bob
Good location very modern well
Good location very modern well run Hotel, very helpful staff All good
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
DHA David
Excellent Hotel
Hotel had a good location - close to downtown restaurants and shops. I loved the view of the harbour. Hotel staff were curteous and responsive. It would be better if it provided free internet service.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would not recommend
kohi
Cruise Ship blocking Harbor View
Thought this hotel was going to be better after reading all the reviews, but I was disappointed. It is located right on the harbor, near many restaraunts and shops. And after visiting Sydney Harbor, I was excited for a Harbor View room, but to my disappointment - the Harbor was not that nice. Plus the room we got -a cruise ship was always blocking our view. We complained but they couldn't do anything because they said we booked it through [...]. Very disappointing. The rooms are quite small, the workout room is small...and the pool is small. The only perk that other hotels don't offer is that they had an option to watch as many movies as you wanted in a 24 hour period for about $25 compared to buying each movie for about $15. After staying at other hotels at a comparable price in Auckland...I wouldn't recommend this one. Sorry Hilton.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would not recommend
Scam
Nice hotel with friendly staff, but they don't tell you one crucial thing: that right next to the hotel is where cruise ships dock almost every day. So, you're awakened by the sounds of horns and intercom messages at 06:30a. Then, you have the cruise passengers staring in your window all day. All this for almost 3x as much for a hotel a few blocks away in town.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
forrest
nice clean hotel ashame yfy not free
nice hotel wright off the dimond princrss you should have free wifi
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Shopping tip:
Long walk from hotel
have good walking shoes for going up hill and down hill
Reviewer score
Would recommend
Vicky
Excellent hotel in a great location.
Excellent hotel in a great location. Wonderful views from the habourview rooms. Has a really friendly intimate feeling.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Dave
The standard of staff service
The standard of staff service and food was excellent, room service was good but we felt that fresh milk should have been provided in your room with cheese and crackers in a place like New Zealand where we pride ourselves on our dairy produce, also some seasonal fruit apples, pears or kiwi fruit would have added to the ambiance of our room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
John and Jami
Hilton Auckland
We really enjoyed out harbour view room. We were able to watch the ferries going in and out, and had a great view of the water. The rooms were clean and very comfortable with a desk, couch, and nice tv. The bed was very comfortable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Pamela
Overall the hotel was extremely
Overall the hotel was extremely good. I was disapointed with the charges the hotel advertised for internet access. In todays climate internet access is expected as a business tool and should be free as is with many other hotels chains. I travel regulary and use the internet constantly so was dissapointed with this area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
