$114 Avg/night
Rate based on Check-in: Apr 27, 2015 Check-out: Apr 28, 2015

Heritage Hotel Auckland (The)

4 stars
View map of 35 Hobson Street, Auckland, Auckland, 1010

Hotel Overview

Reviewer score
4.1
out of 5
15 reviews
Stay here!

What a great hotel experience: walking distance to everything in the CBD, lots of unique character,... See full review

  • JamesMK
  • May 4, 2014
Overnight stay

The Heritage is our preferred hotel when we travel to Auckland. The staff is friendly and the rooms... See full review

  • 113532q5
  • Aug 4, 2014
Upscale hotel in historic department store with views of Sky Tower
The Heritage Hotel Auckland occupies an iconic Auckland department store with views of Sky Tower and the harbor from its rooftop pool deck. The hotel has two towers -- one in art deco style, the other more modern. The property features upscale amenities in guest rooms. Dine in the award-winning Hectors Restaurant in the atrium. Many facilities, like indoor and outdoor pools, two gyms, a spa and sauna and tennis courts, beckon guests. The hotel offers 30 minutes free Wi-Fi per day in the lobby, while in room Wi-Fi is also available (fees apply).
Highlights
  • Set in iconic Auckland building
  • 4.5-star Qualmark rating
  • Two pools (one rooftop), two gyms, tennis courts
  • Hectors Restaurant in atrium of hotel
Rooms
At the Heritage Hotel Auckland, rooms exist in one of two distinct wings: The Hotel Wing feature the original art deco design while the Tower Wing has more contemporary style and features. Either way, guests can select from one- or two-bedroom apartment-style accommodations or upgrade to one of the director's suites. All rooms comprise en-suite bathrooms with bathrobes and complimentary Manuka Spa bath products. Enjoy Sky TV, high-speed Wi-Fi (fees apply), large workstations, a coffee/tea-maker, radio alarm clock and in-room safes. Heritage Hotel Auckland suites also feature separate living/dining areas, fully equipped kitchens and laundry facilities, balconies, CD players and iPod docks.
Features
Set in an iconic former department store, the Heritage Hotel Auckland lives up to its name, evident as soon as guests enter the art deco-style lobby featuring Mid-Century modern-looking furniture, where guests can enjoy 30 free minutes of Wi-Fi daily. The hotel has many sporting facilities, including a heated rooftop outdoor pool and heated indoor lap pool, two well-equipped fitness centers and an all-weather floodlit tennis court. Guests can elect 24-hour room service or pop down to the award-winning Hectors Restaurant in the atrium of the hotel for Pacific Rim-inspired cuisine all day, or have a cocktail in the lobby bar. Beauty and spa services are available at the Ministry of Hair Salon and the Beauty Space day spa. The Heritage Hotel Auckland offers laundry/dry cleaning services, babysitting and valet parking (fees apply).
Transportation
  • Britomart train station (0.5 mi/0.8 km)
  • Auckland Airport (11.1 mi/17.9 km)
Attractions
  • Sky Tower (1 block)
  • Viaduct Harbour (0.2 mi/0.3 km)
  • Vector Arena (0.7 mi/1.2 km)
  • Newmarket (1.8 mi/2.9 km)
Business
  • Ten breakout meeting rooms
  • Business center
  • Wi-Fi throughout hotel (fees apply)
Policies and fees

In room Internet $29.25 NZD for 100 MB full day usage plan. Valet parking will be $35 NZD from January 1, 2011.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Top hotels

Heritage Hotel Auckland (The) Rooms

Deluxe Family Room
The Deluxe Family Room offers all the conveniences of a hotel room with the added benefit of Suite style accommodation. An excellent choice for a family on a weekend stay. The 47 square metre Hotel suite is characterised by high ceilings, original jarrah columns and native timber floors which capture the charm and character of the original 1920s building. Guestroom amenities include: 2 Queen beds (no living room area). Hotel Wing Only. Each Queen Bed is separated from one another by a sliding door. Individual air-conditioning and heating. Fully equipped kitchen, incl. dishwasher, cooktop, oven, crockery & cutlery. Tea and coffee making facilities with minibar. Separate bath and shower. WiFi Internet connection (Rates start from $10 for 500Mb), Flatscreen television with SKYTV channels. In-room personal safe. Iron and ironing board.
Directors Suite
It's a New York apartment in Auckland. The Directors Suite has a balcony and fabulous Harbour Views, Two Bedrooms each with Queen Bed, Two Bathrooms, Full Kitchen, High Ceilings, spacious lounge and dining area. Accessed by private staircase these rooftop suites are over 124 square meters. Exceptional hotel facilities include rooftop pool and spa with city views, indoor pool, gyms, tennis court, restaurants and bar. FREE NEWSPAPER. In-room Broadband Internet available. Short walk to Auckland's main BUSINESS, VIADUCT & SHOPPING areas. Maxmium Four Adults. No Rollways Allowed. Hotel wing only.
Deluxe Suite
The Deluxe Suite can either feature one queen bed separated by a sliding door with separate lounge area, or 2 queen beds seperated by a sliding door (no lounge area if two queen beds required. The suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing)with individual air-conditioning and heating. A fully equipped kitchen includes dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. The entertainment unit contains a television with Sky channels. Additional amenities include broadband internet connection, minibar, an iron, ironing board, and hairdryer.
One Bedroom Executive Suite
The One Bedroom Executive Suite features a fully equipped kitchen including dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. A spacious open plan living and dining area contains a television with Sky channels. The bedroom (with queen or king or 2 single beds) is separate, private and roomy, and the entire suite has air-conditioning and heating. Additional amenities include broadband internet connection, minibar, iron and ironing board, and hairdryer.
Superior Room
The Superior Room is extremely spacious incorporating either art deco furnishings with polished wood floors (Hotel Wing), or contemporary furnishings (Tower Wing). The Superior Room has either queen or 2 single beds, individual air-conditioning and heating. The entertainment unit contains a television with Sky channels. Additional amenities include broadband internet connection, minibar, tea/coffee making facilities, iron and ironing board, and hairdryer.
Two Bedroom Executive Suite
The Two Bedroom Executive Suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing). The Suite features a fully equipped kitchen including dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. A spacious open plan living and dining area contains a television with Sky channels. The bedrooms are separate, private and roomy, and have either 2 king beds, or king and 2 singles or 2 queen beds and the entire suite has air-conditioning and heating. Additional amenities include broadband internet connection, minibar, iron and ironing board, and hairdryer.

Amenities

  • Free internet in room
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Spa
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Internet
Free internet in room
Parking
Parking
Accessibility
Wheel chair access
Service dogs allowed
Public areas wheelchair accessible for disabled
Ramp access to buildings

Nearby points of interest

  • Sky Tower: 0.1 mi
  • SKYCITY Auckland: 0.1 mi
  • Flight Experience: 0.2 mi
  • Viaduct Harbour: 0.2 mi
  • New Zealand Maritime Museum: 0.2 mi
  • Vulcan Lane: 0.3 mi
  • Dilworth Building: 0.3 mi
  • Aotea Centre: 0.4 mi
  • Town Hall: 0.4 mi
  • Auckland Art Gallery: 0.4 mi
  • Albert Park: 0.4 mi
  • Auckland University: 0.5 mi
  • Saint Mary's Bay: 0.9 mi
  • Newton: 1.1 mi
  • Auckland Domain: 1.1 mi
  • Sky Tower: 0.1 mi
  • SKYCITY Auckland: 0.1 mi
  • Flight Experience: 0.2 mi
  • Viaduct Harbour: 0.2 mi
  • New Zealand Maritime Museum: 0.2 mi
  • Vulcan Lane: 0.3 mi
  • Dilworth Building: 0.3 mi
  • Aotea Centre: 0.4 mi
  • Town Hall: 0.4 mi
  • Auckland Art Gallery: 0.4 mi
  • Albert Park: 0.4 mi
  • Auckland University: 0.5 mi
  • Saint Mary's Bay: 0.9 mi
  • Newton: 1.1 mi
  • Auckland Domain: 1.1 mi
  • War Memorial Museum: 1.3 mi
  • Ponsonby: 1.4 mi
  • Auckland Harbour Bridge: 1.4 mi
  • St Mary's Cathedral: 1.5 mi
  • City Towers: 1.5 mi
  • Kinder House: 1.5 mi
  • St Stephen's Chapel: 1.5 mi
  • Rialto Cinemas: 1.8 mi
  • Waitemata Harbour: 1.8 mi
  • Mount Eden Domain: 2 mi
  • Devonport: 2.4 mi
  • Museum of Transport and Technology: 2.4 mi
  • Birkenhead: 2.5 mi
  • Western Springs: 2.5 mi
  • Northcote: 2.5 mi
  • Auckland Zoo: 2.6 mi
  • Epsom: 2.7 mi
  • Westfield St Lukes: 3 mi
  • Kelly Tarlton's Underwater World: 3.1 mi
  • Remuera: 3.2 mi
  • One Tree Hill: 4 mi
  • Takapuna: 4.1 mi
  • Stardome Observatory: 4.2 mi
  • Pah Homestead: 4.7 mi
  • Avondale: 5.1 mi
  • Mount Wellington: 5.6 mi
  • Westfield Mall: 8.9 mi
  • Papatoetoe: 10.2 mi
  • Rainbows End: 12.2 mi
  • Beachlands: 13.3 mi

Hotel Policies

Check-in:
2:00 PM
Check-out:
10:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Heritage Hotel Auckland (The)

Overall score

4.1 / 5
5.01.0
15 out of 15
Amenities:
4.2
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4
Location:
4.3
Value:
4.2

100% would recommend to a friend.

Sort by:
Review of Heritage Hotel Auckland (The)

Reviewer score

3
5.01.0
Keech
Business
Honolulu
Dec 8, 2014

Who rated it 4 to begin with?

The cheeseburger place near our home inTexas had a sign on ther roof that said "Voted the bsst Cheeseburgers in Texas" In fact, they were pretty good, but begs the question "who voted?" Same with Heritage... we needed one night and they were available. Nothing was bad abiut the place, but nothing really spectacular either. We did feel that the room was well equipped for the traveler. We'd come back here but would recommend looking a little further at options.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Heritage Hotel Auckland (The)

Reviewer score

4
5.01.0
113532q5
Business
phoenix
Aug 4, 2014

Overnight stay

The Heritage is our preferred hotel when we travel to Auckland. The staff is friendly and the rooms are comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Heritage Hotel Auckland (The)

Reviewer score

5
5.01.0
JamesMK
Business
Madison, Wisconsin, USA
May 4, 2014

Stay here!

What a great hotel experience: walking distance to everything in the CBD, lots of unique character, the pool and hot tub were amazing, loved the apartment style suite with kitchenette, separate bedroom, and washer/dryer. Wish they would include free internet with room, even 30 minutes per day would've made me ecstatic. It was literally a MIRACLE the staff allowed us to check in early at 7am for no extra charge - wonderful after a full day of flying from the U.S. Would stay here again and again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Honestly we struggled to find good local places to have dinner (did not dine at the Heritage) - best meal we had by far was lunch at the 360 restaurant in the SkyTower. Loved all the local coffee shops with sandwiches, treats and mochas. Walking distance to the Britomart - very convenient to get anywhere and everyone was exceptionally helpful.

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Review of Heritage Hotel Auckland (The)

Reviewer score

4
5.01.0
Down under Nana
Business
Canadian in Melbourne
Mar 25, 2014

Comfortable, pleasant stay

Everyone we encountered on the staff couldn't have been more pleasant or helpful. The room we stayed in for the first three days of our vacation was a quiet one that overlooked the courtyard restaurant. The only drawback was the tub shower tended to spray some water beyond the partial glass doors onto the floor. When we came back and stayed in another similar room at The Heritage for one night at the end of our vacation, water leaking through the glass door and spraying beyond the glass partition and through the front of the partition where it was joined to the wall was a much bigger problem and flooded the bathroom floor. Also, in our second room when the toilet was flushed, there was a loud plumbing noise that must have been disturbing to other guests. However when we mentioned a thumping noise in the room above us, staff immediately sourced the problem to a guest doing jumping and weight exercises and notified the guest that it could be heard in the room below. The breakfast offered by the hotel was bountiful and delicious. The service was prompt and always friendly and accommodating. The hotel is conveniently situated close to the centre of town but on a quieter street. Overall, we enjoyed our stay at the Heritage and would stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

O'Donnells Cafe was a lovely small restaurant that serves tasty meals and the best fig salad ever!

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Review of Heritage Hotel Auckland (The)

Reviewer score

4
5.01.0
X86Guy
Business
Portland
Mar 24, 2014

Very nice hotel in a great location.

I really enjoyed my stay here. The location was perfect. I was near every place we needed to be near. It is right around the corner to CityView. The staff was first rate. We did not eat there. There was a Denny's a block away (love my American breakfasts) and a Korean BBQ Buffet a block away also (my wife is Korean) so we never had a chance to try the restaurant. My wife said she did not like the bed (too short and uncomfortable), but she did seem to sleep well and I found not issues. I like the old "Department Store" feel it had. The wood floors we great and the rooms huge.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Auckland Hop Off and Hop On Bus just around the corner at City View. Plus the City View Casino is there too.

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Review of Heritage Hotel Auckland (The)

Reviewer score

4
5.01.0
Thirtyone
Business
Kuala Lumpur, Malaysia
Mar 2, 2014

Perfect location

However, had to walk a short distance to our room on the Tower Block

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Queen Street is just 200 m away!

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Review of Heritage Hotel Auckland (The)

Reviewer score

4
5.01.0
George the cruiser
Business
San Francisco
Feb 22, 2013

Great stop before going home

Perfect location if you're on foot and the bus lines are 1/2 block away and easy to use. Staff is very friendly and helpful

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Heritage Hotel Auckland (The)

Reviewer score

4
5.01.0
Ginger beer
Business
San Francisco Bay Area
Feb 22, 2013

Perfect location

HERITAGE was an oasis for us. A great location makes all the- need- to- see things at most a twenty minute walk. Very nice restaurant in hotel. I really appreciated the gift shop; it was complete AND fairly priced. Saved me time and money. Only negative was the control of room temperature - I was either too warm or too cool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
1
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Shakespeare Pub. Very good food and reasonably priced/

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Review of Heritage Hotel Auckland (The)

Reviewer score

4
5.01.0
Kirby603
Business
Merrimack, NH, USA
Apr 29, 2012

Great Hotel for price

Stayed two days and had nothing but positive staff, great location and comfortable room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Via duct is only a short walk down the road

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Review of Heritage Hotel Auckland (The)

Reviewer score

5
5.01.0
Phyman
Business
Denver, CO
Apr 12, 2012

Excellent value

The hotel is in a superb location for exploring Auckland. Our room was very large and is the only hotel that we have ever stayed at that had a washer, dryer, and dishwasher in the room. No extra charge. We had a superb view of the harbor and a balcony. The staff was especially helpful with all of our requests. Bedding was comfortable. Nice large bathroom.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Skip the expensive on/off bus. There is a free bus to the Auckland museum from the SkyCity hotel.

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