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Hotel Overview
Great Hotel for price
Stayed two days and had nothing but positive staff, great location and comfortable room.
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Kirby603
- Apr 29, 2012
Excellent value
The hotel is in a superb location for exploring Auckland. Our room was very large and is the only...
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Phyman
- Apr 12, 2012
Upscale hotel in historic department store with views of Sky Tower
The Heritage Hotel Auckland occupies an iconic Auckland department store with views of Sky Tower and the harbor from its rooftop pool deck. The hotel has two towers -- one in art deco style, the other more modern. The property features upscale amenities in guest rooms. Dine in the award-winning Hectors Restaurant in the atrium. Many facilities, like indoor and outdoor pools, two gyms, a spa and sauna and tennis courts, beckon guests. The hotel offers 30 minutes free Wi-Fi per day in the lobby, while in room Wi-Fi is also available (fees apply).Heritage Hotel Auckland (The) Rooms
- Two Bedroom Executive Suite
- The Two Bedroom Executive Suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing). The Suite features a fully equipped kitchen including dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. A spacious open plan living and dining area contains a television with Sky channels. The bedrooms are separate, private and roomy, and have either 2 king beds, or king and 2 singles or 2 queen beds and the entire suite has air-conditioning and heating. Additional amenities include broadband internet connection, minibar, iron and ironing board, and hairdryer.
- Directors Suite
- It's a New York apartment in Auckland. The Directors Suite has a balcony and fabulous Harbour Views, Two Bedrooms each with Queen Bed, Two Bathrooms, Full Kitchen, High Ceilings, spacious lounge and dining area. Accessed by private staircase these rooftop suites are over 124 square meters. Exceptional hotel facilities include rooftop pool and spa with city views, indoor pool, gyms, tennis court, restaurants and bar. FREE NEWSPAPER. In-room Broadband Internet available. Short walk to Auckland's main BUSINESS, VIADUCT & SHOPPING areas. Maxmium Four Adults. No Rollways Allowed. Hotel wing only.
- Deluxe Suite
- The Deluxe Suite can either feature one queen bed separated by a sliding door with separate lounge area, or 2 queen beds seperated by a sliding door (no lounge area if two queen beds required. The suite is extremely spacious incorporating art deco furnishings with polished wood floors (Hotel Wing) or contemporary furnishings (Tower Wing)with individual air-conditioning and heating. A fully equipped kitchen includes dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. The entertainment unit contains a television with Sky channels. Additional amenities include broadband internet connection, minibar, an iron, ironing board, and hairdryer.
- One Bedroom Executive Suite
- The One Bedroom Executive Suite features a fully equipped kitchen including dishwasher, cooktop, oven, crockery and cutlery. The bathroom includes a separate bath and shower. A spacious open plan living and dining area contains a television with Sky channels. The bedroom (with queen or king or 2 single beds) is separate, private and roomy, and the entire suite has air-conditioning and heating. Additional amenities include broadband internet connection, minibar, iron and ironing board, and hairdryer.
- Superior Room
- The Superior Room is extremely spacious incorporating either art deco furnishings with polished wood floors (Hotel Wing), or contemporary furnishings (Tower Wing). The Superior Room has either queen or 2 single beds, individual air-conditioning and heating. The entertainment unit contains a television with Sky channels. Additional amenities include broadband internet connection, minibar, tea/coffee making facilities, iron and ironing board, and hairdryer.
Hotel Map
- Area served
- Auckland
- Nearby airports
- Auckland International Airport
- Area description
- Auckland
Amenities
- Business center
- Conference Facilities
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Room Service
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1000
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (21)
Ratings and reviews for Heritage Hotel Auckland (The)
- All travelers (21) 4.6 / 5
- Business (2) 4 / 5
- Friends (2) 4.5 / 5
- Singles (3) 4.3 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.2
- Room comfort:
- 4.1
- Location:
- 4.4
- Value:
- 4.1
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Kirby603
Great Hotel for price
Stayed two days and had nothing but positive staff, great location and comfortable room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Nightlife tip:
Short walk from hotel
Via duct is only a short walk down the road
Reviewer score
Would recommend
Phyman
Excellent value
The hotel is in a superb location for exploring Auckland. Our room was very large and is the only hotel that we have ever stayed at that had a washer, dryer, and dishwasher in the room. No extra charge. We had a superb view of the harbor and a balcony. The staff was especially helpful with all of our requests. Bedding was comfortable. Nice large bathroom.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Skip the expensive on/off bus. There is a free bus to the Auckland museum from the SkyCity hotel.
Reviewer score
Would recommend
Bovrille
Great Experience
I had a very good experience at the Heritage Auckland. The New Zealand rugby players were staying there as well and there was quite a festive, busy atmosphere in the lobby lounge the day I arrived which was the day after their victory. The staff was very helpful and the dinner I had in the restaurant was excellent (garden salad and scallop entree). I also had room service for a dinner that was also very good (beef fillet). I was given a 2 bedroom room which was very spacious. The decor was not my taste, but it was simple and clean. the location was great for walking to Queens Road, the main street for shops and cafes, and the Quay area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Time-saving tip:
Not Applicable
Check out the Link bus system to get around to some of the main attractions, but make a note of where the bus stops are ahead of time, because they are hard to find just walking around.
Reviewer score
Would recommend
Excellent Adventurer
Great Find
This was the last night of a three week trip thru New Zealand. If this had been the first night all other accommodations would have paled in comparison. We were upgraded to a suite: balcony with great harbour views,sitting area with sofabed; tv's in sitting area and bedroom; kitchenette with full sized fridge, drawer dishwasher, oven and microwave; bathroom with separate shower and...washer/dryer. We had booked a twin room but with the upgrade the bed was a non-convertable queenbed. The staff were quick to make up the sofabed for us. Great location: one block to the Sky Tower, four blocks to the wharf area or Queen's Street shopping. Free WiFi or internet access would have completed the package but we had to pay $5 for 30 minutes...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Mayor McCheese
Auckland for a day.
Staff was friendly. Room was clean. Location was nice. I will stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Leonard
Third time I stayed here, (2nd
Third time I stayed here, (2nd time in Tower Block), overall service has improved but still not 100% for this kind of Hotel. Airconditioning not that great so had to have balcony doors open to cool room overnight, but room was ok apart from stained carpeting. Overall average I would say.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Apart from getting my name wrong
Apart from getting my name wrong for the booking which I don’t think was their fault these guys rock. I was upgraded to Directors Suite which was on the penthouse level. Amazing views, superb accommodation, a breakfast to die for and great service. Highly recommended
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Very nice accommodation. Only
Very nice accommodation. Only problem was the "stuffiness" of the airconditioning.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Leonard
Staff not at all welcoming, hotel
Staff not at all welcoming, hotel part is like a maze and hard to find your way around. Lifts need swipe card to operate which is a complete pain and after all that you get a really good view of the carpark from the window. The room i was in had marked walls and chipped paintbut was clean. The prices for room service and mini bar are overly expensive and although you leave you breakfast request on the doorknob well before time, its never collected, (this has happened to me twice).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Craig
Great Place with great staff and
Great Place with great staff and good facilties. I will be back again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
