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Hotel Overview
May not be 5 star but it has good
May not be 5 star but it has good facilities, is very clean, with excellent service and is in a...
See full review
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Jean
- Aug 25, 2011
Excellent service and room. Great
Excellent service and room. Great location close to city centre. Very useful to have central...
See full review
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Barry
- Mar 9, 2011
Four-star hotel offering refurbished rooms with spectacular views
The four-star Copthorne Auckland City Hotel is situated in central Auckland and is recognized as an Enviro Silver Qualmark hotel. Amenities and services include handicapped facilities, 24-hour room service, Wi-Fi, tour desk, secretarial services, safety deposit box, restaurant, no-smoking rooms, meeting and banquet facilities, laundry service, free parking, doctors on call, currency exchange, conference facilities, concierge, bar and lounge, and babysitting services.
Copthorne Hotel Auckland City Rooms
- Standard Room
- These spacious rooms have a small balcony, sound proof hush glass windows, and have been decorated in warm, classic tones for an inviting and relaxing stay.
- Superior Room
- These spacious Superior rooms have one Queen Bed, a small balcony, sound proof hush glass windows, and have been decorated in warm, classic tones for an inviting and relaxing stay.
Hotel Map
- Area served
- Auckland.
- Nearby airports
- Auckland Airport.
- Area description
- Auckland.
Amenities
- 24 Hour Room Service
- Babysitting/Child services
- Bar/Lounge
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Handicapped Rooms/Facilities
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Restaurant
- Room Service
- Safe Deposit Box
- Secretarial Service
- Tour Desk
- Wireless Internet
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1000
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (26)
Ratings and reviews for Copthorne Hotel Auckland City
- All travelers (26) 4.3 / 5
- Singles (1) 1 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.3
- Room comfort:
- 3
- Location:
- 4.4
- Value:
- 4.2
96%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Jean
May not be 5 star but it has good
May not be 5 star but it has good facilities, is very clean, with excellent service and is in a handy situation. Easily accessible free parking is a bonus.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
stimonoce
Hotel with difficulties
I went for a short vacation to Auckland. I arrived in the morning of the day I spent at the hotel in New Zealand and toured Auckland and visited coffee shops in Ponsonby till it was time to check into the hotel. I arrived about 15 minutes before the check in time and was told the room was not ready. A different room was found for me and when I arrived on the designated floor the hallway was cramped full with beds from rooms in which the carpet was being exchanged. During my nap in the afternoon workmen tried to come into my room, which had already had its carpet exchanged. When I check into the hotel I was asked to hand over a credit card for any additional items - so far so fair. The room was stocked with many different items, including a wine bottle and a price list, which made it clear that using any of the items in the room was an expensive treat. I refrained from using any items. I stayed one night. In the morning of check out I was told no extra charges had been incurred since I did not use anything in the room. A week later I discovered my credit card had been billed with items I did not use.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Barry
Excellent service and room. Great
Excellent service and room. Great location close to city centre. Very useful to have central secure car parking. Helpful staff. Not too far to walk to Domain Gardens and harbourside.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Great place to stay would stay
Great place to stay would stay again .
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Nothing special but did the job
Nothing special but did the job - mix up with booking put us into a twin share but Hotel upgraded booking to king bed room so good service.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Anonymous
A comfortable stay, close to most
A comfortable stay, close to most places of interest. Hotel staff were friendly and the room was comfortable. Perhaps a little cramped for two adults and two small children. Parking is on site, but first in wins - if you're lucky. Room service is quick and meals of fair value. Not outstanding but good to sum it all up.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
you may have a carpark when you
you may have a carpark when you check in,but when you come back from dinner you may have to find you car park elsewehere...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Craig
Excellent value for money. The
Excellent value for money. The rooms are of a good standard and the staff were very helpful. Would recommend and definitely would stay here again
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Jocelyn
A great hotel to stay in for central
A great hotel to stay in for central city or Vector Arena. The restaurant was nice to eat in with good breakfast and dinner choices. Amazing views from all rooms. Pleasant helpful staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
all good and a fair and reasonable
all good and a fair and reasonable pricing the deal I had which included breakfast
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
