$85 Avg/night
Rate and special offer based on Check-in: Aug 5, 2014 Check-out: Aug 6, 2014

Auckland Harbour Oaks

4 stars
16 Gore Street, Auckland, Auckland, 1036
Hotel Overview
Reviewer score
3.5
out of 5
16 reviews
Great place , Good location

Overall, everything was good except for parking. Expensive NZ$25/night and only for small van or... See full review

  • dine
  • Apr 1, 2014
Lovely stay in Auckland

Good value on a hotel in a great location! Service was good, front desk staff helpful, everything... See full review

  • Rambling Patrick
  • Jun 17, 2013
Modern complex offering sweeping city and harbor views

The 100% non-smoking iStay Residences Auckland, also known as the Auckland Harbour Oaks, is a centrally located four-star hotel located in the tallest apartment building in New Zealand. Some of the facilities and services include wheelchair accessibility, 24-hour front desk, business and event facilities, tour assistance, self parking, parking garage, laundry facilities, fitness facilities, complimentary breakfast, computer station, Wi-Fi access in rooms, outdoor pool, spa, and a 24-hour business center.

3 Reasons To Stay:
  • Centrally located in the Auckland CBD

  • Quality and affordable accommodations

  • Harbor or city views from every room

The iStay Residences Auckland Rooms
The iStay Residences Auckland offers 150 guestrooms comprised of deluxe queen, one-bedroom executive, one-bedroom harbor view, two-bedroom executive, two-bedroom superior and two-bedroom harbor view configurations. All units offer full laundry and kitchen facilities with tea and coffee maker, dishwasher, microwave and stove. The bathrooms have a shower and a hairdryer. Extras in all apartments include a flat-screen TV with cable channels and free movies, DVD player, telephone with voicemail, desk, clock radio, iron and ironing board, Wi-Fi access, a balcony, cookware, and linen.
Things To Do:
  • Viaduct Harbor (0.7 mi/ 1.1 km)

Policies and fees
  • A valid credit card is required upon check-in as a security deposit to cover incidental charges, if any. In absence of a valid credit card, a cash deposit of $250 NZ will be applicable.
  • All payments made via credit card including AMEX & Diners Club Card or any other international debit card will incur a 2% surcharge. No surcharge applicable on payments made via EFTPOS or cash or bank transfer.
  • Parking fee is $25 AUD.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

-36.8459 174.7688
Area served
Auckland.
Nearby airports
Auckland International Airport.
Area description
Auckland Harbour Oaks is within a short walk to Auckland Harbour and offers quality affordable accommodation that is located in downtown Auckland. Rooms all have city or stunning harbour views. You are within a short walking distance of: SKY CITY Casino and Tower, Queen Street and the Waterfront (Viaduct Harbour).

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Reviewer score 3.8 out of 5
Reviewer score 4.1 out of 5
Reviewer score 3.5 out of 5

Auckland Harbour Oaks Rooms

One Bedroom Executive
Rates are for 2 people Max Occupancy - 3 with rollaway bed ($25 extra per night) Bedding Configuration - 1 King or 2 Singles Full Kitchen Broadband Access Daily Service with 3 day linen change City Views Rate Includes: 24 hours free WIFI (up 1 GB per day)
One Bedroom Harbour View
Rates are for 2 people Max Occupancy - 3 with rollaway bed ($25 extra per night) Bedding Configuration - 1 Queen Full Kitchen Broadband Access Daily Service with 3 day linen change Harbour Views, Floors 30 and Above Rate Includes: 24 hours free WIFI (up 1 GB per day)
Two Bedroom Executive
Rates are for 3 people Max Occupancy - 4 with rollaway bed ($25 extra per night) Bedding Configuration - 1 Queen + 1 Single Full Kitchen Broadband Access Daily Service with 3 day linen change Harbour Views - Floor 16 and Above Rate Includes: 24 hours free WIFI (up 1 GB per day)
Two Bedroom Superior
Rates are for 4 people Max Occupancy - 5 with rollaway bed ($25 extra per night) Bedding Configuration - 2 Queen Full Kitchen Broadband Access Daily Service with 3 day linen change City Views, Floor 17 and above Rate Includes: 24 hours free WIFI (up 1 GB per day)
Two Bedroom Harbour View
Rates are for 4 people Max Occupancy - 5 with rollaway bed ($25 extra per night) Bedding Configuration - 2 Queen Full Kitchen Broadband Access Daily Service with 3 day linen change Harbour Views, Floors 24 and Above Rate Includes: 24 hours free WIFI (up 1 GB per day)
Deluxe Queen
Rates are for 2 people Max Occupancy 2 people Bedding Configuration - 1 Queen Full Kitchen Broadband Access Daily Service with 3 day linen change City Views Rate Includes: 24 hours free WIFI (up 1 GB per day)

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness center or spa
Services
Tour desk
Internet
Free internet in room
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled
Wheelchair accessible elevators
Ramp access to buildings

Nearby points of interest

  • Dilworth Building: 0.1 mi
  • Vulcan Lane: 0.1 mi
  • Flight Experience: 0.2 mi
  • New Zealand Maritime Museum: 0.3 mi
  • Albert Park: 0.3 mi
  • Auckland University: 0.4 mi
  • Auckland Art Gallery: 0.4 mi
  • Sky Tower: 0.4 mi
  • SKYCITY Auckland: 0.4 mi
  • Viaduct Harbour: 0.5 mi
  • Town Hall: 0.5 mi
  • Aotea Centre: 0.5 mi
  • Auckland Domain: 1 mi
  • War Memorial Museum: 1.1 mi
  • St Stephen's Chapel: 1.2 mi
  • Dilworth Building: 0.1 mi
  • Vulcan Lane: 0.1 mi
  • Flight Experience: 0.2 mi
  • New Zealand Maritime Museum: 0.3 mi
  • Albert Park: 0.3 mi
  • Auckland University: 0.4 mi
  • Auckland Art Gallery: 0.4 mi
  • Sky Tower: 0.4 mi
  • SKYCITY Auckland: 0.4 mi
  • Viaduct Harbour: 0.5 mi
  • Town Hall: 0.5 mi
  • Aotea Centre: 0.5 mi
  • Auckland Domain: 1 mi
  • War Memorial Museum: 1.1 mi
  • St Stephen's Chapel: 1.2 mi
  • Saint Mary's Bay: 1.2 mi
  • St Mary's Cathedral: 1.3 mi
  • Newton: 1.3 mi
  • Kinder House: 1.3 mi
  • City Towers: 1.5 mi
  • Rialto Cinemas: 1.6 mi
  • Auckland Harbour Bridge: 1.7 mi
  • Ponsonby: 1.8 mi
  • Waitemata Harbour: 2 mi
  • Devonport: 2.1 mi
  • Mount Eden Domain: 2.1 mi
  • Northcote: 2.6 mi
  • Kelly Tarlton's Underwater World: 2.7 mi
  • Epsom: 2.7 mi
  • Birkenhead: 2.7 mi
  • Museum of Transport and Technology: 2.7 mi
  • Western Springs: 2.8 mi
  • Remuera: 3 mi
  • Auckland Zoo: 3 mi
  • Westfield St Lukes: 3.3 mi
  • Greenlane: 3.4 mi
  • One Tree Hill: 4 mi
  • Takapuna: 4.1 mi
  • Stardome Observatory: 4.2 mi
  • Ellerslie: 4.4 mi
  • Pah Homestead: 4.8 mi
  • Avondale: 5.4 mi
  • Mount Wellington: 5.4 mi
  • Westfield Mall: 8.9 mi
  • Papatoetoe: 10 mi

Hotel Policies

Check-in:
1400
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (16)

Ratings and reviews for Auckland Harbour Oaks

Overall score

3.5 / 5
5.01.0
16 out of 16
Amenities:
3.2
Room cleanliness:
3.9
Hotel staff:
3.1
Room comfort:
3.9
Location:
4.2
Value:
3.9

75% would recommend to a friend.

Sort by:
Review of Auckland Harbour Oaks

Reviewer score

4
5.01.0
Hal Espinosa
Santa Clarita, CA, USA
Nov 23, 2011

Our stopover in Auckland

The hotel was great for the value but lacks the amenities you expect from a good hotel. It was very plain in the room, a small TV, no wash clothes, and no pictures. I would probably upgrade my room if we were ever to stay their again, but for the price, it was a great deal!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Dining tip: Short walk from hotel

Expect to pay high prices for food, nothing is cheap.

Review of Auckland Harbour Oaks

Reviewer score

3
5.01.0
Steelman
Business
Dallas, TX
Oct 24, 2011

Great view, okay rooms.

This hotel has a great location in town with fantastic harbour views assuming you're on the side of the hotel facing the harbour. The hotel is actually an apartment high rise with some apartments set aside for hotel rental. The biggest negative is its located across the street from a couple of strip clubs and several hostels, so the neighborhood is slightly seedy. But you're only a couple of blocks from Queen Street shopping and restaurants as well as the harbour ferry and area. The hotel rooms are failry basic with very few ammenities. Bad mattress, the king was two twins put together. Only bath towels provided, no hand towels or wash clothes or soap and shampoo, so bring your own. Also no cleaning service during your stay unless you request and pay. Overall I'd recommend this hotel, just don't expect 4* hotel accomodations.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Review of Auckland Harbour Oaks

Reviewer score

5
5.01.0
chatj
Missouri
Aug 28, 2011

Great harbor base for a tourist.

A one bedroom with a hardor view balcony is very hard to beat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Review of Auckland Harbour Oaks

Reviewer score

5
5.01.0
chatj
Missouri
Aug 28, 2011

Great harbor base for a tourist.

A one bedroom with a hardor view balcony is very hard to beat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Review of Auckland Harbour Oaks

Reviewer score

1
5.01.0
a and t
Los Angeles, CA
Mar 24, 2010

Rude Staff, No shampoo & conditioner

The room was equipped with just two large bath towels. We noticed there was no other towels nor shampoo & conditioner in the bathroom, we called the reception. The staff was rudely responded that we can't request additional towels and told me to read the letter we signed (it did say that those will not be included in the room). That's fine but the staff could have said it in a nicer way. But the room was clean and comfortable. I also confirmed with the staff if the check out time was at 11am (since my orbit confirmation sheet said so), then the staff responded "NO, it is at 10am". I guess it was just the one person named [...]... but still she was rude.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
4
Value:
3
Review of Auckland Harbour Oaks

Reviewer score

1
5.01.0
a and t
Los Angeles, CA
Mar 24, 2010

Rude Staff, No shampoo & conditioner

The room was equipped with just two large bath towels. We noticed there was no other towels nor shampoo & conditioner in the bathroom, we called the reception. The staff was rudely responded that we can't request additional towels and told me to read the letter we signed (it did say that those will not be included in the room). That's fine but the staff could have said it in a nicer way. But the room was clean and comfortable. I also confirmed with the staff if the check out time was at 11am (since my orbit confirmation sheet said so), then the staff responded "NO, it is at 10am". I guess it was just the one person named [...]... but still she was rude.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
4
Value:
3
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