Swissotel Amsterdam

4 stars
Damrak 96, Amsterdam, 1012 LP
Hotel Overview
Reviewer score
4.1
out of 5
124 reviews
Brilliant Hotel Couldn't have asked for more

From being greeting with the Red Carpet entrance to leaving the following day everything was... See full review

  • whiteleyspark
  • Jul 16, 2014
Amsterdam

Wonderful stay. The staff were the best I've experienced for a very long time. Only smiles and... See full review

  • Bright Days
  • May 13, 2014
Enjoy modern comforts in historic splendor in the heart of Amsterdam

An unbeatable location on Amsterdam's breathtaking Dam Square puts guests of the chic Swissotel within a short walk of the city's leading cultural attractions and prime shopping and dining venues. Inviting guest rooms boast contemporary design, sleek amenities (including Nespresso coffee machines) and relaxing signature bath essentials. The Swissotel's Restaurant Dam Plaza serves premium fare on par with front-row views of the square, while the in-house fitness center offers cutting-edge workout opportunities.

Highlights
  • Dam Square views 
  • Complimentary use of Nespresso coffee machine in room 
  • Close to premium Amsterdam destinations 
  • Restaurant Dam Plaza offers fine dining and bar with a scenic outdoor terrace 
Rooms

The Swissotel offers 110 rooms, including 15 suites, all boasting plush comforts and modern amenities along with chic, modern decor. The classic and premium rooms come with a king bed or two twin beds. Guests enjoy complimentary Wi-Fi access, TVs with On Demand entertainment, signature Nespresso coffee machines and Swiss Spa bath essentials.

The junior suites have stunning views of majestic Dam Square and offer expanded living areas. All standard amenities apply, plus flat-screen HDTVs, DVD and CD players, iPod docking stations, built-in mini bars and plush bathrobes.

Features

The Swissotel's dynamic Dam Square puts guests in the heart of Amsterdam's thriving artistic, cultural and commercial district. While the city's major destinations are within walking distance, guests are treated to world-class dining courtesy of the 24-hour Restaurant Dam Plaza, which serves international fare, plus wide-ranging cocktails at its full-service bar. The complimentary on-site Swissotel Fitness Center offers opportunities to unwind and recharge. The Swissotel also offers business center, Wi-Fi access in all public areas, 24-hour concierge, in-room massage, babysitting services and, this being bike-friendly Amsterdam, bicycle rentals.

Transportation
  • Nearby tram stop (in front of hotel)
  • Amsterdam Central Station (1 mi/1.5 km)
  • Amsterdam Schiphol Airport (14.5 mi/23.5 km)
Attractions
  • Royal Palace/Dam Square (outside hotel) 
  • Anne Frank House (Anne Frankhuis) 
  • Rembrandthuis (1 mi/2 km) 
  • Amsterdams Historisch Museum (Amsterdam Historical Museum) (1.5 mi/2.5 km) 
  • Amsterdam Flower Market (Bloemenmarkt) (1.5 mi/2 km) 
  • Rijksmuseum (3 mi/4.5 km) 
  • Van Gogh Museum (3 mi/4.5 km) 
Business
  • Business center with complimentary Internet access 
  • 2 intimate conference suites 
  • 43,000 square feet of additional conference space is available at nearby at De Beurs van Berlage 
  • Nearby De Industrieele Groote Club provides elegant meeting rooms in an historic setting
Polices & Fees
  • A 5% city tax is added to the final charge
  • Swissotel Amsterdam is a 100% non-smoking hotel

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Swissotel Amsterdam Rooms

Classic Room
This room type offers one king size bed or twin beds. The bathroom features a bath, shower, toilet and a hairdryer. In-house movies on demand are directly linked to TV, and all rooms feature mini bar, a Nespresso coffee machine and an in-room safe. Two telephones with voice mail capability are provided and LAN and wireless connectivity are also available at a surcharge.
Premium Room
This room type offers one king size bed or twin beds and is tastefully decorated and well appointed for your comfort. The bathroom offers a bath, shower, toilet and a hairdryer. In-house movies on demand are directly linked to TV, and all rooms feature mini bar, a Nespresso coffee machine and an in-room safe. Two telephones with voice mail capability are provided and LAN and wireless connectivity are also available at a surcharge.
Junior Suite
This room type offers one king size bed and is prominently located on the front side of the hotel, overlooking colourful Dam Square. A highspeed wired LAN connection is offered free of charge. Wifi at a surcharge. These spacious rooms also provide a comfortable lounge area with sofa, foot stool and coffee table and feature a large bathroom with a hairdryer, separate shower and toilet. Junior suites also feature flat screen TV's, a DVD player, a separate CD music player and in-house movies on demand are directly linked to TV, and all rooms feature mini bar, a Nespresso coffee machine and an in-room safe, an iron and ironing board and a bathrobe and slippers are also provided. Three telephones,all featuring voice mail capability, are provided.

Amenities

  • Free internet
  • Airport shuttle
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Fitness Center
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Accessibility
Handicapped rooms/facilities

Hotel Map

52.3735 4.8935
Area served
Amsterdam.
Nearby airports
Schiphol - 11.5 km, Rotterdam Airport - 55.6 km.
Area description
20 kilometers from Schiphol Airport, 800 meteres from central train station, 55 kilometers from The Hague-home to the Dutch government and the Peace Palace, 5 kilometers from RAI exhibition center. In the heart of the financial district of Amsterdam short stroll to the exciting night life of Amsterdam most tourist attractions at walking distance from hotel Public transportation stops in front of hotel.

Nearby points of interest

  • De Bijenkorf: 0 mi
  • Dam Square: 0 mi
  • National Monument: 0.1 mi
  • Gassan Dam Square: 0.1 mi
  • New Church: 0.1 mi
  • Condomerie Het Gulden Vlies: 0.1 mi
  • Royal Palace of Amsterdam: 0.1 mi
  • Magna Plaza: 0.1 mi
  • Berlage's Stock Exchange: 0.2 mi
  • Recycled Bicycles: 0.2 mi
  • Single: 0.2 mi
  • Ertoic Discount Centre: 0.2 mi
  • Hash Marihuana & Hemp Museum: 0.2 mi
  • Red Light District: 0.2 mi
  • Old Church: 0.2 mi
  • De Bijenkorf: 0 mi
  • Dam Square: 0 mi
  • National Monument: 0.1 mi
  • Gassan Dam Square: 0.1 mi
  • New Church: 0.1 mi
  • Condomerie Het Gulden Vlies: 0.1 mi
  • Royal Palace of Amsterdam: 0.1 mi
  • Magna Plaza: 0.1 mi
  • Berlage's Stock Exchange: 0.2 mi
  • Recycled Bicycles: 0.2 mi
  • Single: 0.2 mi
  • Ertoic Discount Centre: 0.2 mi
  • Hash Marihuana & Hemp Museum: 0.2 mi
  • Red Light District: 0.2 mi
  • Old Church: 0.2 mi
  • Absolute Danny: 0.2 mi
  • Appie Baantjer Museum: 0.2 mi
  • Erotic Museum: 0.2 mi
  • Wonder Wood: 0.3 mi
  • ArTicKs Gallery: 0.3 mi
  • Amsterdams Museum: 0.3 mi
  • National Museum of Spectacles: 0.3 mi
  • East India House: 0.3 mi
  • Sex Museum: 0.3 mi
  • Herengracht: 0.3 mi
  • Shan He Hya Temple: 0.3 mi
  • Hans Appenzeller: 0.3 mi
  • PGC Hajenius: 0.3 mi
  • Kalverstraat: 0.3 mi
  • Waag: 0.3 mi
  • Royal Netherlands Academy of Arts and Sciences: 0.3 mi
  • Allard Pierson Museum: 0.3 mi
  • Begijnhof: 0.3 mi
  • Nieuwmarkt: 0.3 mi
  • English Reformed Church: 0.3 mi
  • Het Huis met de Hoofden: 0.3 mi
  • The narrowest house: 0.3 mi
  • Begijnhof chapel: 0.3 mi
  • Zuiderkerk: 0.3 mi
  • The American Book Center: 0.4 mi
  • Book Market: 0.4 mi
  • The Whale: 0.4 mi
  • The House with the Waterfall: 0.4 mi
  • De Rode Hoed: 0.4 mi
  • Maison de Bonneterie: 0.4 mi

Dining

Dam Plaza
The modern styled restaurant Dam Plaza is open for breakfast, lunch and dinner. * After breakfast, the restaurant is open till midnight and offers a variety of sandwiches, soups, salads, fish and meat dishes, and pastas. * Besides a bite to eat, you can also relax while enjoying a cup of coffee or a nice glass of wine. * This year is the first year you may find terraces all year round in Amsterdam. In Summer enjoy a refreshing drink on our terrace, while in Winter time you may keep yourself warm with a hot chocolate while enjoying all the activities on Dam Square.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (124)

Ratings and reviews for Swissotel Amsterdam

Overall score

4.1 / 5
5.01.0
124 out of 124
Amenities:
4
Room cleanliness:
4.5
Hotel staff:
4.7
Room comfort:
4.4
Location:
4.8
Value:
3.9

94% would recommend to a friend.

Sort by:
Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
PFT
Phoenix, Arizona
Oct 26, 2009

The Good, The Bad and The Ugly!!!

Front Desk Staff was GREAT and had excellent Knowledge of the city. Unfortunate for us,construction crews are working on the building not 15 feet from our room and no one warned us!! Construction started at 0700 with air hammers breaking concrete and lasted until 1830 on some evenings (you could set your watch to their schedule). We tried to change rooms, but the house was full. We paid for a "Premium" room, and received what we considered a smaller than average size room. There was nothing special about the accomidations except that they were clean. We were disappointed

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
Lensgrinder
USA
Dec 4, 2010

Very good location, clean hotel

Location in Dam Square is excellent. Staff are friendly. Hotel is clean. Rooms are modest. Mine looked directly into a crowded department store, but it was a very quiet room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Nightlife tip: Short walk from hotel

Plenty of "coffeehouses" nearby.

Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
LIH
Business
IAH
Dec 10, 2009

So So

The only other Swissotel I have stayed in is the one in Lima, Peru, and it was beautiful. This one in Amsterdam, not so much.I'll echo all the comments you read here about the location - it's excellent. Trams 4, 9, 16, 24, and 25 stop right in front of the hotel, and a bunch of others one block behind the hotel. It's a 10 minute walk to Central Station, or the next stop on any of the trams headed north.The staff has been nice, no complaints there.The gym is adequate (open 24/7); actually that was one of the reasons I chose the Swissotel was so that I could use the treadmill and not many hotels in Amsterdam seem to have a gym. The three computers with free internet access 24/7 was very nice as well.[...]. This was a great rate, and would have been even more disappointed if I would have spent more money than this.The hotel has ZERO character. The hallways looks like a cheap cruiseship. The first room I was given had stains on the toilet, used soap by the sink, and an almost empty water bottle. It was an ugly room, very uninviting and sterile.I returned to the lobby and was provided a different room right away. This room was clearly a newer, more updated room. It actually had wood, so some contrast in the room and exactly as is shown in the previous reviewer's pictures. Clearly some rooms are much nicer than others decor-wise, however the room was still pretty skimpy.So if you want some character in your room, don't stay here. Otherwise it was adequate, but did not meet the expectations I had of Swissotel.The last hotel I stayed at in Amsterdam was a modern B&B called The Weber and I loved it, very cool minimalist place by the Leidseplein. I would stay there again, while I would not at the Swissotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
thebigkim
NYC
Oct 6, 2011

swissotel/amsterdam

Hotel is very clean and modern and but having to pay for internet access in a hotel for 200 hundred a nite is unacceptable. location is perfect for walking all over the city. staff is very courteous and super helpful in pointing you in the right direction for lunch dinner or just sight seeing in general very nice staff. would stay again for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Dining tip: Short walk from hotel

ask staff they pointed me to the right direction in regards to meals every time

Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
PFT
Phoenix, Arizona
Oct 26, 2009

The Good, The Bad and The Ugly!!!

Front Desk Staff was GREAT and had excellent Knowledge of the city. Unfortunate for us,construction crews are working on the building not 15 feet from our room and no one warned us!! Construction started at 0700 with air hammers breaking concrete and lasted until 1830 on some evenings (you could set your watch to their schedule). We tried to change rooms, but the house was full. We paid for a "Premium" room, and received what we considered a smaller than average size room. There was nothing special about the accomidations except that they were clean. We were disappointed

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
Lensgrinder
USA
Dec 4, 2010

Very good location, clean hotel

Location in Dam Square is excellent. Staff are friendly. Hotel is clean. Rooms are modest. Mine looked directly into a crowded department store, but it was a very quiet room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Nightlife tip: Short walk from hotel

Plenty of "coffeehouses" nearby.

Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
Anonymous
Business
Ormond Beach, Florida
Apr 18, 2010

Great location, good staff, average hote

We were unlucky enough to be stuck beyond the original week due to the EU overreaction to a volcano, but the manager was good [...]. This is a big plus for the staff. As for the hotel, don't expect to come any where close to Swissotel standards that are in Singapore. Both the London and Amsterdam location are older hotels with small rooms and few ammenities that don't cost extra. If you are looking for a clean hotel with nice staff and in a great location, this is for you.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
Anonymous
Business
VA
Jun 12, 2009

Ok Place

Hotel location is awesome -- A couple blocks from the Train Station and close to the "Red Light" district and many other places. The staff was helpful if you have any questions --Hotel resturant was ok, nothing to jump up and down for.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Entertainment tip: Not Applicable

About 3 blocks North of the Hotel, across from the water in front of the Goverment Bldgs is a resturant called "Wok", this is a great place to have Dinner (It's a little expensive) but the great atmosphere makes up for the expense.

Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
Frequent Flyer 44
Uk
May 28, 2014

Central location but somewhat disappointing.

We spent 3 nights here, 2 couples in 2 rooms both at the back of the hotel. Rooms looked out over Burger King in a very busy street. There was significant noise from this street at all times, delivery lorries and people shouting in the wee small hours. The glazing did not mask this sufficiently and we all suffered from a lack of sleep. The rooms could do with a makeover, scuffed paintwork, dated marble tiling, poor over bath shower. Could not get Nespresso machine to produce a decent cup of coffee in either room. Staff at front desk were fine although forgot to ask us ( both couples) to sign an area of our registration form so they deactivated our room keys to bring us to the desk. We also felt they could have mentioned the daily room fee at check-in. No doubt it is in the small print somewhere but we were told of the charge on check-out. Not a major problem, but it may have been for some. We are regular travellers and have experienced many hotels. Overall, we were underwhelmed by this one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Review of Swissotel Amsterdam

Reviewer score

3
5.01.0
Anonymous
Toronto, Canada
Oct 15, 2010

Perfect Location

The hotel is about a 5-8 min. walk from Central Station and the walking wasn't bad at all. We got in at about 11AM and our room wasn't ready which was understandable because the site clearly states that it's not until 4PM. The reception stored our things away and we walked to a sandwich place next door to grab a bite to eat. We came back in 15 minutes and they told us that our room was ready when we came back. The room was clean but small which is not a surprise for European standard. The coffee machine makes coffee which is pretty good and complimentary so we din't really have to buy coffee outside the hotel. They also had no issues to give us more. The best thing about the hotel is it's location because you walk out of the hotel and you're right on DAM Square. All the sites are a walking distance. They offer fee internet in the Business center so you don't have bring your laptop with you. My husband and I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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