$208 Avg/night
Rate and special offer based on Check-in: May 11, 2015 Check-out: May 12, 2015

Marriott Hotel Amsterdam

5 stars
View map of Stadhouderskade 12, Stadhouderskade 12, Amsterdam, 1054 ES

Hotel Overview

Ratings and reviews for Marriott Hotel Amsterdam

Overall score

4.2 / 5
5.01.0
75 out of 75
Amenities:
4.1
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.3
Location:
4.7
Value:
3.8

91% would recommend to a friend.

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Review of Marriott Hotel Amsterdam

Reviewer score

3
5.01.0
Anonymous
Business
warsaw
Jun 12, 2009

Amsterdam Marriott

bad odor in the bathroom, real bad! old bed

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Marriott Hotel Amsterdam

Reviewer score

3
5.01.0
Anonymous
Business
Dubai, United Arab Emirates
May 6, 2011

My stay in a wonderful city

The service desk personnel were pleasant and friendly, the food in the hotel restaurant was very good. The location was excellent and basically everything about my trip was outstanding with the exception of my room. I preferred a non-smoking room and I was warned of a service charge if I smoked in the room. The room and linen wreaked of smoke, the balcony area was loaded with cigarette butts and the bed was in need of a mattress change. I was disappointed with the comfort of the room, after all it was a Marriott and I expected more from that chain of hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Very good food all over the city.

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Review of Marriott Hotel Amsterdam

Reviewer score

2
5.01.0
Mayam
Business
Bucharest
Sep 2, 2013

Good location

Room service is not good , but the managers very helpful . rooms are very small & business centre is out of order & no free wi fi ( 5 starts hotel !!!) the bath rooms are very small

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Marriott Hotel Amsterdam

Reviewer score

1
5.01.0
Anonymous
Business
Tampa Florida
Aug 17, 2009

Worst Marrott Stay Ever

I reserved a room for 3 adults on the Club Level via Orbitz and the room description on Orbitz indicated the room would be either "1 king, 1 queen or 2 doubles". Since we reserved for 3 adults it seemed reasonable to assume we would receive 2 doubles. When we checked in, we were told we would receive a room with a queen bed only. When asked how this could be, since we had reserved for 3 adults, the reply was that that we had not reserved for 3 adults. When I provided the front desk staff with a copy of the confirmation indicating 3 adults, they blamed it on orbitz not sending through the correct information. I asked to see the hotel internal registration documents and noticed that the documents indicated 3 adults also. When pointing this out to the staff they played dumb. After much complaining and demanding to speak to the hotel manager, then only were we able to obtain a room with a king bed and room for a roll away bed to be brought in. We were told by the front desk staff that we could avoid these problems if we reserved directly with the Marriott site instead of going through Orbitz. A very poor customer service experience, indeed. During our 2 night stay on the Club Level, the lounge never once opened at the opening times indicated on the room brochures or the Club entrance signage. When they did open the food items were quickly exhausted. A very poor customer service experience, indeed. On Sunday morning we requested information from the Concierge on attending a local church service. We were provided a fact sheet with times and directions for an 11:45 service and took a cab to the service. When we arrived the service was just finishing and the officials at the church told us that they had discontinued the 11:45 service more than 2 years ago. A very poor customer service experience, indeed. I would recommend avoiding this Marriott when staying in Amsterdam at all costs.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Review of Marriott Hotel Amsterdam

Reviewer score

1
5.01.0
Maskan
Business
Doha
Feb 12, 2015

Just like being home

Great hotel, easy access to 2 downtown. Very helpful staff...safe area

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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