Marriott Hotel Amsterdam

The hotel is like a typical US Marriott full service hotel ... decent size room, great staff, excellent location.

Great hotel. The beds were super comfortable and the room was a nice size. The staff greeted us and knew our names and schedule. They were very helpful and changed our room to one with a view and arranged a last minute tour for us and gave us great directions for things to see and do. The location was wonderful. Lots of things and museums within walking distance. Loved every minute of our stay. I definitely want to stay here again.

Hotel is pricey. Breakfast is pricey. Service and Rooms are very good. Bed is comfortable. Very close to nightlife area.

nice large room with a good comfortable bed. Quiet. Found on a leidesplein area where are many restaurants, bars etc and short tram ride to central.

My husband and I went to Amsterdam for the first time and stayed at the Marriott. The service was great. Everyone spoke English and were very helpful. The hotel room was very comfortable especially the pillows. We did not eat at the hotel restaurant since there were so many other places to try. The only thing I did not like was no free wi-fi at the Marriott, although it is easy enough to go to any cafe and get free access.

Great overall. Funny smell in lobby and hallways, like the exhalation of a bong hit.

Spectcular service at this hotel, and the location is just superb for tourist!

Friendly courteous and helpful staff.very close to fashion district,museums,public transportation and bars

Iasked for a non-smoking room and I got it! I asked for a double bed and NOT two singles pushed together..but sadly I got two singles pushed together. It was most uncomfortable. We stayed in room 349 and boy was it noisy at night. The windows are only single glaze and the street noise is incredible from about 1am to 4am. There are no tea/coffee making facilities in the room but some tea/coffee is available (complimentary) in the foyer from 7am to 11am. I probably would not stay here again as the noise was too much. I have stayed in [other hotel] (same price) and it was wonderful in comparison.

I reserved a room for 3 adults on the Club Level via Orbitz and the room description on Orbitz indicated the room would be either "1 king, 1 queen or 2 doubles". Since we reserved for 3 adults it seemed reasonable to assume we would receive 2 doubles. When we checked in, we were told we would receive a room with a queen bed only. When asked how this could be, since we had reserved for 3 adults, the reply was that that we had not reserved for 3 adults. When I provided the front desk staff with a copy of the confirmation indicating 3 adults, they blamed it on orbitz not sending through the correct information. I asked to see the hotel internal registration documents and noticed that the documents indicated 3 adults also. When pointing this out to the staff they played dumb. After much complaining and demanding to speak to the hotel manager, then only were we able to obtain a room with a king bed and room for a roll away bed to be brought in. We were told by the front desk staff that we could avoid these problems if we reserved directly with the Marriott site instead of going through Orbitz. A very poor customer service experience, indeed. During our 2 night stay on the Club Level, the lounge never once opened at the opening times indicated on the room brochures or the Club entrance signage. When they did open the food items were quickly exhausted. A very poor customer service experience, indeed. On Sunday morning we requested information from the Concierge on attending a local church service. We were provided a fact sheet with times and directions for an 11:45 service and took a cab to the service. When we arrived the service was just finishing and the officials at the church told us that they had discontinued the 11:45 service more than 2 years ago. A very poor customer service experience, indeed. I would recommend avoiding this Marriott when staying in Amsterdam at all costs.