Arena Hotel Amsterdam

The one is accessible by foot from the central station. Located in quiet place (it is especially valid for noisy and crowded Amsterdam). Two-level apartments look fine. They (as well as another interior) keep imprints of age and weariness, though not too dramatic. So I qualified the hotel as "rather good". Please note that breakfast is not included, so you have to pay additional e10 per person daily. The wotst thing was they took e100 deposit from my card. They promice to transfer this deposit back to my account in approx. 5 working days. It's quite new experience #not too pleasant# for I never have had this problem before. So I'm not sure I'll recommend, I simply give my friends my impression, let they decide

Very welcoming, friendly staff. Stunning room. Climbing a fairly steep staircase to our bed was a bit daunting, but once we were up there it was extremely comfortable. Had to go two stops on the Metro to begin serious sightseeing but trains were brilliant and frequent. Would definitely return to Amsterdam and the Arena Hotel.

My boyfriend and I went for a short break and stayed in the hotel. Despite it being a little further out from the city centre, we saw this as a good thing because it meant we could escape the business of the city each night and didn't feel it was an unsafe area. There is also one tram which takes you right to Central Station just round the corner from the hotel, so transport isn't an issue. Fresh towels were put in the room each day along with a thorough clean and new bed sheets. We had no problems with being pestered by the house keeping staff and despite this our rooms were still adequately cleaned. The staff at the reception desk were mostly helpful with giving us directions to where we needed to go each day, and also gave us a tram map. There was one member of staff who's name we didn't get who wasn't so helpful, but the rest of the staff seemed to be willing to help. The bar is reasonably priced; similar to the prices in the city centre and was atmospheric and not overly busy on both of the nights we went. We didn't use the restaurant but were offered the services, with a supermarket right round the corner we used that for breakfast instead.

The location is good and easy access to transport. The staff were very helpful and friendly. The restaurant was pleasing, a must is the Lady's steak - yum yum. An amazing city to visit and walk along the canals which are in abundance. We visited Anne Frank house and museum, the Foam art exhibition and the Heineken Experience. The canal cruise from the Central Station was brilliant. A special treat was a gift from the Coster Diamond Centre from my lovely husband. We will return to see lovely Diana whom I love x Negative : the chicken satay and curry. Also we had to climb the steps to our bedroom on our hands and knees 1- we are both nearly 60yrs and would have preferred a different room. We will use the hotel again :0)

By Amsterdam standards this hotel is very good value at the rate we got with e-Bookers. Our basic room had an atrium style "upstairs", giving far more space than is the norm in the city. It is very stylish, but this leads to a couple of reservations that may affect some people. Firstly, beyond a wardrobe with no shelves or drawers there is nowhere to store anything, so you live out of your suitcase or back pack. Secondly, the bathroom is a glass cube within the room, not all of which is opaque, so not for the shy! The shower has nowhere to put down soap or shampoo. Otherwise I would have scored it 5. If you can live with those points then the place really is a bargain. Location wise it's a bit far out if you don't know Amsterdam and aren't happy to use the trams (3 pass within 400 metres). Factor in a 1-day travel card and it's still much cheaper than anything equivalent in the centre. The people were very good. We had a problem with our shower and it was fixed immediately with apologies and no fuss. We didn't try the restaurant, but the bar was excellent. We'll definitely stay here again next time we're in Amsterdam if the prices don't go up too much!

Hotel Arena was a beautiful hotel, newly expanded and remodeled with beautiful, modern decor and rooms. The staff were very friendly and spoke great English; they were happy to give advice about getting around and where to eat etc. The only downside was that the hotel was about a 30 minute walk from the city center, but this should not be a discouraging factor unless you were really hoping to walk because the Amsterdam trams, metro, and rental bikes are easily accessible.

The hotel was beautiful. Our room was spacious, comfortable and stylishly decorated. We only stayed one night at this hotel but wish we would have stayed our entire trip. (we also stayed at some discount hotels, though the price on this one was a bit higher it seemed worth it). One complaint, breakfast for 18 euros seemed very over priced.

Excited to get to this fancy sexy hotel after a long day of sightseeing, couldn't have been more disappointed. I had requested a bathtub and had even called in to confirm. The woman assured me it would be fine but thought I should also write an email to confirm our conversation to the reservations desk. When we arrived the front desk gave us soooooooooooo much attitude about the tub. Implying that for the deal we got we would be lucky to be staying there at all. I wouldn't back down and eventually someone showed us to a room with a bathtub. I will say the lobby common areas were quite impressive. As was our room at first glance. In the dark evening light, the high ceiling, mouldings, cornices, and grand windows were quite regal. But by the light of day everything looked different. The room was filthy! The bathroom was awash in mildew and rot. The high ceilings covered in cobwebs and the furniture and walls stained and smeared, with god knows what. We asked for a late checkout of which we had to pay 40€ and we were interrupted no less than 2 times by people coming in to check the mini bar. I've stayed in a lot of hotels, inns, b&b's, from good to bad to ugly and this is the first time I have felt compelled to write a nasty review. Don't stay here unless you like dirt and being treated like it.

Superior staff, wonderful two-story rooms (beds in loft), very clean, very quiet, in a leafy part of town about a 20 minute walk to city center. Overall, a great value. The only drawback is that the hotel is far removed from any other bar, restaurant or breakfast, so you may end up eating and drinking on the premises--the quality of the food and drink is good, but the prices are very high.

This hotel was way more interested in being chique than helpful. For having a restaurant on the ground floor it offered a measely room service. Felt like we heard more no's and sorry's than any other place we've been.