Rembrandt

I e-mailed the hotel 3 times in advance to get directions from the ferry. They never even got back to me. I had a very hard time finding the place without directions. When i got there our room was not ready, and I asked for two towels so we could sit by the pool and wait. They completly ignored me. I asked 2 additional times and got attitude from the women at the desk. The pool had alot of flies which made it uncomfortable to sit. Our room was old,dingy and depressing - yet clean. Our room had no toilet paper in it. I had to call 3 times. Upon checkout the women at the desk practically accused me of stealing her towels - which were in the room - she made me go up to the rooom and bring them to her. I just think you should treat your guests nicely. I felt only hostility, which is not what you want to feel in Morocco. Mean people should not have jobs at a hotel desk!!!!!

This hotel was a nightmare. On a main thoroughfare, there was traffic all night long. It felt like I was in the middle of an intersection. Beds and bathroom were disgustingly dirty. I worried about bed bugs. Wouldn't even sleep under the sheets. Air conditioner did not work and they simply said "too bad". We left a day early and they were willing to refund our last day but said they couldn't because of the booking through Orbitz. Orbitz is impossible to contact. Will never book again through you.