$112 Avg/night
Rate and special offer based on Check-in: Aug 23, 2014 Check-out: Aug 25, 2014

Zalagh Kasbah Hotel and Spa

4 stars
Zone touristiqur Agdal,, Marrakech,
Hotel Overview
Reviewer score
2.4
out of 5
5 reviews
Nice hotel - a bit out of the way though

So, I booked this for one night because I arrived so late in Marrakech and I wanted to make sure I... See full review

  • Anonymous
  • Jan 12, 2011
“Terrible customer service and awful value for money”

As soon as we arrived we were made to feel like an inconvenience to the reception staff who didn't... See full review

  • Laura and friend
  • Oct 29, 2012
Zalagh Kasbah Hotel and Spa has 2 outdoor swimming pools and a children's pool. Complimentary wireless Internet access is available in public areas. There are 3 restaurants as well as a bar/lounge and a poolside bar. Additional amenities include a concierge desk, multilingual staff, and laundry facilities. Zalagh Kasbah Hotel and Spa has 350 guestrooms. Balconies have city or mountain views. 29-inch plasma televisions are equipped with satellite channels. Guestrooms provide complimentary wireless Internet access and direct-dial phones. Beds have pillow top mattresses and premium bedding. Each guestroom is individually decorated and furnished. Guestrooms feature refrigerators. Bathrooms offer shower/tub combinations with hand held shower heads, double sinks, bathrobes, and designer toiletries. Additional amenities include climate control, air conditioning, and welcome amenities. In addition, amenities available on request include irons/ironing boards and wake-up calls. Housekeeping is offered. Cribs (infant beds) are available. All guestrooms at Zalagh Kasbah Hotel and Spa are non-smoking.

Hotel Map

31.5862 -7.985
Area served
Marrakech.
Nearby airports
Marrakech-Menara International Airport.
Area description
Conveniently situated near the airport in the Agdal neighborhood of Marrakech, this hotel is close to Agdal Gardens, Saadian Tombs, and Djemaa el Fna. Also nearby are Palais El Bahia and Dar Si Said Museum. Hotel is located about 5km from the station.

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Reviewer score 5.0 out of 5
Reviewer score 5.0 out of 5

Zalagh Kasbah Hotel and Spa Rooms

Standard Room
Standard Room - Breakfast. The room offers all the basic amenities.

Amenities

  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness center or spa
Dining
Restaurant
Internet
WiFi
Parking
Free parking

Nearby points of interest

  • Agdal Gardens: 1 mi
  • Bab El Robb: 2.4 mi
  • Dar Si Said Museum: 2.5 mi
  • Zaouia Sidi Youssef Ben Ali: 2.5 mi
  • Menara Gardens: 2.6 mi
  • Koutoubia Mosque: 2.7 mi
  • Rahba Lakdima: 3 mi
  • Abd El Aziz Mosque: 3.2 mi
  • El Badii Palace: 3.2 mi
  • Bab El Khémis: 3.7 mi
  • Majorelle Gardens: 3.8 mi

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for Zalagh Kasbah Hotel and Spa

Overall score

2.4 / 5
5.01.0
5 out of 5
Amenities:
3
Room cleanliness:
3.4
Hotel staff:
2.4
Room comfort:
3.8
Location:
2
Value:
3

40% would recommend to a friend.

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Review of Zalagh Kasbah Hotel and Spa

Reviewer score

1
5.01.0
Laura and friend
UK
Oct 29, 2012

“Terrible customer service and awful value for money”

As soon as we arrived we were made to feel like an inconvenience to the reception staff who didn't give us any information about our stay and simply pointed us in the direction of a room. The room, although nice enough, boasted stained bedding, towels with holes in and hairs in the dirty bathtub. At dinner we were made to feel like second class citizens as we hadn't originally booked an evening meal. We were given conflicting information about the price by reception and the restaurant and faced a barrage of abuse from the aggressive restaurant manager when we raised the issue that the price was incorrect and the chicken was undercooked. He later tried to resolve this by plying us with free drinks when we complained about the service at reception. The food in general is mass produced, badly cooked and horrendously overpriced, along with the drinks. On a positive note, the ladies at the spa are wonderful and we had an amazing hammam to finish our visit. In summary, I would not recommend this hotel unless you like being ripped off and paying for terrible customer service. Believe me, you will get better service at a £15 a night riad in the medina and get to see the real Morocco.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
1
Dining tip: In Hotel

don't bother!

Review of Zalagh Kasbah Hotel and Spa

Reviewer score

4
5.01.0
Anonymous
San Francisco, CA
Jan 12, 2011

Nice hotel - a bit out of the way though

So, I booked this for one night because I arrived so late in Marrakech and I wanted to make sure I was in a safe location. This hotel is very beautiful and clean! The staff are friendly, but be careful as EVERYONE wants money - pretty much anyone who helps you in Marrakech expects money from you - except women and shopkeepers. I had asked the Zalagh to arrange for a car to pick me up at the airport - and instead of a taxi which should have cost about $18, I was stuck with a sedan which cost me about $60. I told the driver that it was too much and we settled on $40. ALWAYS NEGOTIATE YOUR PRICES. Be specific about which car you want. This hotel is the kind where people wait on you and expect tips, so be prepared for this. If you have money then go ahead and stay. It has a beautiful pool and the grounds are lovely. The negative thing about this is that it is not in walking distance of the medina. It is tucked away by the new area where it is a mesh of new hotels, residences, and streets leading to the palace. The room was nice though and it is the only "Western" style bathroom I saw during my entire trip in Morocco. There is also a TV and a nice balcony in each room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
5
Nightlife tip: Short drive from hotel

If you are a single woman - be prepared to be home by 9pm or so. Nightlife is for men, married women with their husbands, and good (female) friends who are attached by the arms.

Review of Zalagh Kasbah Hotel and Spa

Reviewer score

1
5.01.0
Chalet 19
BRIVE
Jan 15, 2014

Pas cher mais à eviter!

Dans cet hotel nous sommes considérés comme du betail, aucune considération pour le client. On se croit loin des coins malfamés mais attention : Arnaque dès que l'on paye quelque chose. Pour les repas, catastrophe, viande et poisson bouilli, pas de choix, tous les jours les memes plats, Tables sales, aucun entretien, serveur désagréable. Impossible de voir la direction, je crois que l'arnaque est un mode de fonctionnement, le patron mise sur la rotation des clients, se fiche de la fidélisation. Je ne parle pas du froid en decembre, portes toujours ouvertes...Aucune animation, sauf un chanteur à l'occasion au bar ou les consommations sont hors de prix, plus cher qu'en france avec moins de volume, dans une toute petite salle au froid!Ni du coté tres bruyant, aucune insonorisation.L'hotel est loin de tout sauf d'un centre commercial! Amis du dépaysement bonjour! Hotel à eviter, mieux vaut rajouter 100€ ET PASSER SA ROUTE§

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
1
Review of Zalagh Kasbah Hotel and Spa

Reviewer score

1
5.01.0
lilo
marrakech
May 4, 2012

Déception

En téléphonant le 2 et 4 Mai après midi, pour exposer au directeur un de mes futurs projets, je me suis heurtée à un mur. La réception a refusé toute demande de ma part sans motif. Dans cet hôtel, chacun joue un rôle qui n'est pas le sien: j'ai eu droit à des (faux) directeurs, à des (faux) responsables ains qu'à une standardiste qui m'a dit qu'elle était malade et qu'elle avait mal a la tête juste avant de me raccrocher au nez. Ce genre de comportement est intolérable dans un établissement aussi prestigieux que celui-ci. Les employés ne méritent aucunement leur poste pour lesquels les services rendus aux clients, la courtoisie et la politesse représentent la base même de leur travail. J'espère pouvoir un jour réussir à contacter le directeur pour lui faire par de mon mécontentement et de ce qui se passe dans son hôtel. Je rappelle que la réputation d'un hôtel se mesure à la qualité de ses employés.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
3
Review of Zalagh Kasbah Hotel and Spa

Reviewer score

5
5.01.0
Ninito
Le Havre, France
Nov 23, 2011

Bon produit

Hôtel bien entretenu, propre, personnel aimable et poli. Chambre spacieuse et agréable, superbe piscine. Petit bémol mais petit concernant le petit-déj, peu de choix. Bonne prestation

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Shopping tip: Short walk from hotel

Centre commercial à 3minutes à pieds de l'hotel, boutique, restaurant, hypermarché carrefour, un ciné.

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