RIAD DIANA v THE ANNEXE
I would suggest anyone thinking of booking RIAD DIANA receives an email... See full review
Not a Happy Bunny
Jan 4, 2014
Riad Diana is a new and modern Riad with very nice Moroccan decorations. It is marvellous located at Riad Zitoune, one of the best quarters in the central Medina of Marrakech. If you leave the door, you will be directly at the south end of the souks, less than 400 meters from the famous Djemaa El Fna square. You will appreciate the calm, safe and also central location of Riad Diana.
The bright and open Patio of Riad Diana is the central place to sit, to eat, to meet or simply to relax. Even during a hot summer day you will feel the fresh atmosphere at the Patio with his large swimming pool. Especially in the colder seasons, you will also enjoy that the pool is heated and that you can also relax at the traditional hamman of Riad Diana.
On the first floor you will find the main guestroom area. From here you can overlook the Patio on the ground floor as well as you can see the blue sky of Marrakech. All our 5 guestrooms and especially our Senior Suite are very spacious. The Senior Suite offers also a nice fireplace. The guestrooms are decorated in a modern style with traditional Moroccan decorations. In all rooms you will have air condition as well as central heating radiators. We provide you also with free Wireless LAN access in your room as well as in the whole Riad.
On the large double terrace with a unique view to the Koutoubia Moschee and the Atlas mountains you can relax on the sun beds after an exciting day in Marrakech. In the morning, a varied breakfast or brunch will be served wherever you want, either on the terrace, in the Patio or in your room. For dinner we recommend our traditional Moroccan cuisine.
Visit Riad Diana and you will feel like a member of our Moroccan family from the first moment of your stay.
Riad Diana Rooms
PREMIUM - ROOM
Premium double bedroom "Itnan" with ensuite bathroom
SUPERIOR - ROOM
Superior triple bedroom "Talata" with ensuite bathroom
STANDARD - ROOM
Standard bedroom "Khamsa" on terrace with ensuite bathroom
SUPERIOR - SUITE
Superior Suite "Arba" with two separate bedrooms, fireplace and ensuite bathroom
DELUXE - ROOM
Deluxe bedroom "Wahid" with ensuite bathroom
Nearby points of interest
Dar Si Said Museum: 0.1 mi
Bab El Robb: 0.3 mi
Mellah: 0.4 mi
Koutoubia Mosque: 0.4 mi
Rahba Lakdima: 0.6 mi
Lycee Mohamed V: 0.7 mi
El Badii Palace: 0.9 mi
Abd El Aziz Mosque: 1 mi
Zaouia Sidi Youssef Ben Ali: 1 mi
Bab El Khémis: 1.3 mi
Majorelle Gardens: 1.5 mi
Agdal Gardens: 1.6 mi
Menara Gardens: 2.2 mi
For or guests only, we prepare a traditional moroccan dinner with a selection of fresh salds, a delicious and unique Tagine and a nice dessert. The best and freshest diner that you can get in Marrakech.
All together for only 19 per person.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
RIAD DIANA v THE ANNEXE
I would suggest anyone thinking of booking RIAD DIANA receives an email confirmation that they will be staying at RIAD DIANA and not at their ANNEXE building around the corner before making the booking. We were given a
room in The ANNEXE building separate from the RIAD DIANA and it's a cold, dark and a vibe-less building. Our room was very small, had a noisy boiler heater, no window to the outside, and the breakfast in the morning was sub standard compared to what we saw on offer over at the RIAD DIANA. There is no mention of the ANNEXE on the website and all the pictures and reviews are of RIAD DIANA and not the ANNEXE which is very mis-leading. We complained to the manager and were offered a night in one of their other Riads (VIVA) and they also gave us a free hammam and massage as a gesture of goodwill . The Manager agreed that is was not acceptable and said he valued our feedback as he was trying to improve the whole ANNEXE experience. We noticed we were not the only people complaining about the ANNEXE and this would need to be addressed before offering RIAD DIANA as a place to stay in Marrakesh as it was definitely not a 4* experience. If we had known that we would be staying in the ANNEXE then we would have never wasted our time and money on making this booking.
The one day over at The RIAD VIVA was a nice gesture but our holiday was ruined by being given sub standard accommodation for 5 days (We even paid for a hotel in the Atlas mountains on the last night just so to make sure we finished the holiday on a high note)
All in all if we were given a room in RIAD DIANA like we thought we had booked then I would be giving the holiday a 5* review. The pictures and reviews of RIAD DIANA are 100% spot on but unfortunately the ANNEXE
in it's present condition should not be used to place guests who, due to a busy period / over booking, are moved there.
Did it ruin our holiday experience ?
In a word yes.............
We have learned not to believe all that you see and read on an internet web site as in that you book and pay for one thing but get something totally different upon arrival
Not a happy bunny
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Head out to The Atlas Mountains for a night to escape the city