$153 Avg/night
Rate and special offer based on Check-in: Sep 3, 2014 Check-out: Sep 4, 2014

Hotel Kenzi Menara Palace (All Inclusive available)

5 stars
Zone de l'Agdal, Avenue Mohamed VI, Marrakech,
Hotel Overview
Reviewer score
4.1
out of 5
15 reviews
I love it.

Beautiful hotel. Perfect. I will difinitly come back. See full review

  • Ilak
  • Aug 16, 2014
Perfect retreat away from the mania of the medina

This hotel is fantastic, rooms are exceptional, spacious, comfortable and very clean. Most of the... See full review

  • EK2014
  • Aug 3, 2014
Enjoy a quiet, luxury escape with easy access to downtown Marrakech
The Hotel Kenzi Menara Palace offers a quiet location on the edge of Marrakech with views of the ramparts and royal gardens of Agdal. Guests of the hotel can find seclusion here, but the property sits just 10 minutes from the airport and the Medina, where visitors can explore the bustling Djemma El-fna town square and popular downtown attractions. The Hotel Kenzi Menara Palace offers a free shuttle to the city center. Guests can find Wi-Fi access (free) in public areas. The spa is full-service.
Highlights
  • Located next to Agdal Gardens
  • Full-service spa
  • Free shuttle to the city center
  • Wi-Fi access (free) in public areas
Rooms

The Hotel Kenzi Menara Palace offers 236 guest rooms and suites that feature contemporary Moroccan style and modern amenities. All accommodations have terraces -- suites have two -- and they all come with work desks. Guest rooms have single king-size beds or two twin beds. Suites feature spacious sitting areas with sofas, chairs and coffee tables. In-room amenities include air conditioning, flat-screen TVs, electronic rooms safes, minibars, coffee-makers and direct-dial telephones. Accommodations also have wired Internet access (fees apply).

Features
The Hotel Kenzi Menara Palace is for visitors looking to relax among quiet, luxurious surroundings, while staying a short drive from Marrakech attractions. The hotel offers complimentary shuttle service to the city center. For relaxation, the property boasts a large outdoor pool with a sun deck and pool bar. The on-site spa offers many services, from traditional Moroccan hammam to massages. Guests can find an on-site fitness center, sauna and salon. Four on-site restaurants offer dining options, including French and Moroccan fare, as well as a tapas bar and casual sandwiches and salads at the pool bar. Business amenities at Hotel Kenzi Menara Palace include Wi-Fi access (free) in public areas and flexible event spaces that accommodate up to 300 guests.
Transportation
  • Marrakech Railway Station (3.2 mi/5.2 km)
  • Marrakech-Menara Airport (3.5 mi/5.7 km)
Attractions
  • Agdal Gardens (2.8 mi/4.6 km)
  • Saadian Tombs (2.9 mi/4.7 km)
  • Koutoubia Mosque (3.2 mi/5.2 km)
  • El Badi Palace (3.4 mi/5.4 km)
  • Djemaa El-fna town square (3.4 mi/5.5 km)
  • Dar Si Said Museum (3.5 mi/5.6 km)
  • The Museum of Marrakech (4.5 mi/7.2 km)
Business
  • Six meeting rooms
  • Banquet hall
  • Wi-Fi access is free in public areas

Hotel Map

31.5878 -7.9883
Area served
24 hours concierge Wifi in public areas, Security 24 hours, Foreign currency exchange, Baby-sitting upon request, Business center, SPA by Terrake,Indoor swimming pool, Airport transfer, 24-hour room service.
Area description
Facing the ancient ramparts and luxuriant royal gardens of Agdal, Kenzi Menara Palace offers an enviable situation in Marrakech. being just ten minutes from all principal tourist attractions of Marrakech and its environs, the hotel in equidistant from the atmospheric place Jamaa El Fna.

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Reviewer score 5.0 out of 5
Reviewer score 5.0 out of 5

Hotel Kenzi Menara Palace (All Inclusive available) Rooms

PREMIUM - ROOM
PREMIUM ROOM GARDEN VIEW of 55m with terrace,equiped with:a sitting area, a dressing room,TV, direct line telephone,Internet, minibar & coffe machine,free safe,A/C, bath & shower.
PREMIUM - SUITE
PREMIUM DOUBLE SUITE.Suites of 80m each with one 25m terrace and one 10m terrace,bathroom with separate toilet. a desk, a sitting area, a dressing room and a terrace. Amenties: flat screen satellite TV, direct line telephone, internet connection, minibar, individual safe and air-conditioning.
SUPERIOR - SUITE
Suites of 165 m2. tree terraces,and 2 bathroom with separate toilet. a desk, a sitting area, a dressing room and a terrace. Amenties: flat screen satellite TV, direct line telephone, internet connection, minibar, individual safe and air-conditioning.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Agdal Gardens: 1 mi
  • Bab El Robb: 2.2 mi
  • Mellah: 2.3 mi
  • Dar Si Said Museum: 2.4 mi
  • Menara Gardens: 2.4 mi
  • Zaouia Sidi Youssef Ben Ali: 2.5 mi
  • Koutoubia Mosque: 2.5 mi
  • Rahba Lakdima: 2.9 mi
  • Lycee Mohamed V: 3 mi
  • Abd El Aziz Mosque: 3 mi
  • El Badii Palace: 3 mi
  • Bab El Khémis: 3.6 mi
  • Majorelle Gardens: 3.7 mi

Hotel Policies

Check-in:
1300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (15)

Ratings and reviews for Hotel Kenzi Menara Palace (All Inclusive available)

Overall score

4.1 / 5
5.01.0
15 out of 15
Amenities:
4.1
Room cleanliness:
4.5
Hotel staff:
3.7
Room comfort:
4.5
Location:
3.9
Value:
4

80% would recommend to a friend.

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Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

5
5.01.0
Ilak
Canada
Aug 16, 2014

I love it.

Beautiful hotel. Perfect. I will difinitly come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

5
5.01.0
EK2014
Sussex
Aug 3, 2014

Perfect retreat away from the mania of the medina

This hotel is fantastic, rooms are exceptional, spacious, comfortable and very clean. Most of the staff are brilliant. It's well worth going all inclusive here as it is a short taxi drive into the centre which you would need to take for every meal at a coat of approx 70dirhams and no other restaurants locally only those in other hotels. The food choice is excellent there are three restaurants a moroccan which has live music every evening the menu changes every Monday an Italian a la carte for which the menu is always the same and a buffet which changes options daily. The buffet is out of this world you couldn't ask for more there is a wide range of options at every meal. The only improvement they could make would be motivating the pool bar staff during the busy periods we did find there would be a long queue at times and the manager would just sit there watching rather than helping behind the bar and the waiters would not assist in making drinks they would just stand waiting for the kitchen to bring out meals. Overall a fantastic holiday in a lovely hotel. Readers may be pleased to hear another pool has just been built which is heated, so if you are travelling in the cooler months you will now be able to have a swim without freezing! There is also a small indoor pool within the spa. My top tip would be to book a ground floor pool facing room on the east side of the hotel, you will then have a garden area little overlooked which catches the sun all day. This is our second visit to this hotel and I can say, though we have now seen all we wish of marrakech (particularly the medina!) we would revisit this hotel if we ever take a weekend break as it guarantees sunshine, relaxation and reinvigoration.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

Visit the donkey sanctuary SPANA, a short distance from the marjorelle gardens and take lots of carrots (3dirhams per kg) with you. These poor donkeys need your love and affection, they work so hard and love gifts of carrots and kindness, the organisation does a fab job of looking after the animals and donations are always gratefully received as its a voluntary organisation working hard to change the way animals are treated, they even run daily educational classes for the local schools to educate the next generation. I think this was our favourite afternoon out!

Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

5
5.01.0
Travis family
Surrey
Apr 16, 2014

Fabulous!

Enjoyed our time here tremendously - the hotel is wonderful, luxourious, well looked after and beautiful. The staff are all friendly and helpful. I thouroughly enjoyed our time here as did my family and look forward to returning

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

3
5.01.0
Bobalot
London
Apr 2, 2014

Not quite there

The good: large rooms; nice decor throughout the hotel; comfortable outdoor area with huge swimming pool; free mini-bus to the medina; tasty food in the Moroccan restaurant. The bad: incredibly noisy bedrooms, especially those with an interconnecting door - could hear all the neighbours' conversations and toilet habits; wildly expensive food and drinks - £5 for a tiny beer and £10 for a burger and chips (pricier than London!); convoluted and lengthy check-in process that involves signing an agreement to allow the hotel to 'block' $200 on your credit card.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

5
5.01.0
Dissatisfied Americans
Boca Raton, Florida
Nov 14, 2013

Home away from home.....

I had an amazing experience at hotel Kenza Menara Palace in Marrakech. The staff were very detailed in making sure my stay was comfortable as well as helping to plan my close friends last minute surprise birthday party. I will return next year with more of my friends from America.....easy access to shopping in the market square and other fun activities. We ate at all of Kenza's in House resturant and I must say the food is outstanding....hotel Kenza Menara Palace you get more for your money then my stay in Zurich Switzerland were most of the people were not friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Club Pacha and club triple 555 in Marrakech

Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

5
5.01.0
prega
Guanajuato, GTO, México
Oct 9, 2013

Great Hotel

The most wonderful experience in a Hotel. A Moderm Hotel but with a tipical Marrakech Stile. The confort inside to the Hotel was excelent. The tennis court was great too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

4
5.01.0
drac
spixworth
Sep 24, 2013

family getaway

Hotel was very nice,only the food let it down, On the web site there was more choose of food, the breakfast was always cold, and when we did look at eating in the evening, it was a cold buffet. Also the tea and coffee in the room, you had to pay for the teas and coffee, I have never had to pay for them before in all other hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

1
5.01.0
KatDaxi
Oxfordshire
Sep 19, 2013

Not a 5 Star Guest Experience!

Very disappointing primarily due to the poor guest care. Hotel information promised much. Actual experience was exceptionally poor. Facilities were just about OK BUT the staff attitude is appalling. Check-in procedure unwelcoming and rushed - nothing explained. All food and beverage staff spent most of their time standing around chatting rather than proactively looking after guest needs. Breakfast OK but staff had to be chased for everything - hot drinks, napkins etc. Lunches from snack bar inconsistent and bland. Making a fast buck was the order of the day; even the little sachets of tea/coffee etc in the room were chargeable! Questionable approach of concierge team in the organisation of tours. Hotel shuttle bus inflexible; last minibus into Jemaa El Fna was 5pm even though the same bus left the hotel at 7pm to do the last collection in the same place though guest couldn't use this to travel in! We believe this was a ruse to get people to eat at the hotel rather than going into the centre. Wouldn't stay here again. Wouldn't recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Entertainment tip: Short drive from hotel

If you hire a guide from the hotel, make sure you are clear WHERE you wish to go and WHAT you want to do. The guide/driver we hired both tried taking us where they wanted, where they knew the staff and who gave the hard sell on goods and services. They were probably on commission! Very unpalatable.

Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

1
5.01.0
Seawizard
Boston
Aug 23, 2013

Not whatits made out to be

1) Staff very rude 2) in my three nights at the hotel the rooms were never made 3) There were never any fresh towels in the room 4) I had an all inclusive package and the hotel still charged me for stuff that I did not use. Still fighting with them and the CC company to get my money back that they charged me for. Do not recommend at all. There are a lot of hotels in Marrakech. This one is out of teh city center and the taxis screw you becuase they know you are tourist. And the shuttle that is suppossed to take you to the city center does not run when its suppossed to.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
2
Money-saving tip: Not Applicable

stay close to town- walking distance - avoid taxis and most of all stay away from the hotels chain Kenzi!

Review of Hotel Kenzi Menara Palace (All Inclusive available)

Reviewer score

4
5.01.0
Sueandterry
Rural Devon
Apr 25, 2013

Superb hotel

Room size and bathroom huge very clean and tastefully furnished. Public spaces airy,and plenty of them scattered through the complex. Gardens well managed with beautiful planting especially the variety of roses. Staff very friendly and helpful. Concierge arranged restaurant bookings and any trips out. We had a city tour visiting the palace ,tombs and majorette gardens. These are stunning.The pool ,sun beds etc large and used daily by us as temperature reached 37 deg C on 3 days! The only down side of the hotel location was the lack of places e.g restaurants and shops to visit on foot. The exception to this was the excellent Bianco Ice restaurant/ ice cream parlour .However the area is being developed so this will not be a problem in the future. After the hustle and bustle of the medina and souks it was great to return to the hotel for calm and a swim! isolated position in that there was l Breakfast good with plenty of variety of breads,fruit nuts as well as usual hot food. Shuttle bus into the old town provided a good service

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

Bianco Ice for a coffee or a light lunch or evening snack. Opens late!

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