$73 Avg/night
Rate and special offer based on Check-in: Jan 15, 2015 Check-out: Jan 18, 2015

Hotel AL KSAR RIAD and SPA

4 stars
11 Derb Al Aati Allah Hay Salam, Marrakech,
Hotel Overview
Reviewer score
3.8
out of 5
15 reviews
LOVELY STAY

Had a lovely stay at Riad Al Ksar & Spa. Did book only my 1st 4 nights on my month trip in Morocco... See full review

  • matthias rainer
  • Mar 8, 2014
STUNNING RIAD ! We will come back

Have spent Christmas time with my wife Janette at Al ksar & Spa - moreover, it was her... See full review

  • tamas
  • Jan 13, 2014
Located right in the heart of the old medina(city) of Marrakesh, within 10 minutes walk from the famous Djemaa el Fna square, souks (markets), gardens, museums, the Riad Spa Al Ksar Marrakesh is an elegant town house hotel in Marrakesh B&B guesthouse which offers the following services: SWIMMING POOL, SPA (hammam, massages, body and esthetic cares), FREE WIFI, EXCURSIONS, AIRPORT TRANSFER marrakech menara, car rental marrakech, Money Exchange, RESTAURANT, roof top bar, Panoramic Shaddy TERRACE with a stunning view, Laundry Service, Staff on site 24/7. Airport transfer service available under request. 3 Car parks at cost at less than 5mn walk from the riad.

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Hotel AL KSAR RIAD and SPA Rooms

TRIPLE - ROOM
Triple superior bedroom. 25sqm + 5sqm private interior balcony or loggia, queen size bed 200cm x 160cm + single bed 200cm x 80cm. Non smoking. Grand comfort bedding. Desk and living room area with armchairs. En suite bathroom with walk in shower, bath, separate wc. Air conditioned
STANDARD - DOUBLE ROOM
Standard Double room 13 m2. Queen bed 200cm x 160cm . Non Smoking. Table and armchair in the room. Grand comfort bedding. High quality bed and bath linens. Bathroom with walk in shower, WC. Air conditioned
JUNIOR SUITE - ROOM
Junior Suite bedroom 25sqm + 5sqm private interior balcony/loggia. Queen size bed 200cm x 160cm . Desk and living room area with sofa. Non smoking. Grand comfort bedding. High quality bed and bath linens. En suite bathroom with walk in shower, bath, separate wc. Air conditioned
SINGLE - ROOM
Single bedroom 12sqm. Table and armchair in the room. Non smoking. Grand comfort bedding 200cm x 160cm . High quality bed and bath linens. En suite bathroom with walk in shower, wc. Non Smoking. Air conditioned
SUPERIOR - DOUBLE ROOM
Superior Double room of around 16 m2 with double bed queen 200cm x 160cm . Non Smoking. Grand comfort bedding. High quality bed, table and bath linens. Bathroom with walk in shower, WC. Lounge corner with small table and armchairs. Air conditioned

Amenities

  • Free full breakfast
  • WiFi
  • Airport shuttle
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Activities
Pool
Spa
Solarium
Dining
Free full breakfast
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Childcare Service
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking

Nearby points of interest

  • Mellah: 0.1 mi
  • Dar Si Said Museum: 0.1 mi
  • Bab El Robb: 0.5 mi
  • Lycee Mohamed V: 0.7 mi
  • Zaouia Sidi Youssef Ben Ali: 0.7 mi
  • Koutoubia Mosque: 0.7 mi
  • Rahba Lakdima: 0.8 mi
  • El Badii Palace: 1.2 mi
  • Abd El Aziz Mosque: 1.2 mi
  • Bab El Khémis: 1.4 mi
  • Agdal Gardens: 1.4 mi
  • Majorelle Gardens: 1.7 mi
  • Menara Gardens: 2.3 mi

Dining

SPA
A SPA with SWIMMING POOL, STEAM BATH traditional moroccan cares (SCRUBING with black soap, ARGILE mask, moiturizing with argan oil), 2 MASSAGE room and a BODY CARES treatments room (manucure, pedicure, facial cares, hair removal) are available in the Riad, open every day from 10h to 19h00.
PATIO
The central planted PATIO give access to a confortable living room, the Spa with a swimming pool, the reception. The patio offers a LOUNGE area as well as a restaurant area. Ideal for having a drink or dinner.
ROOF TOP
A Planted Roof top with a breathtaking panoramic view over the Koutoubia mosque and the atlas mountains is designed for very peaceful moments. Either in the LOUNGE SOFAS area, in the RESTAURANT, at the Sky Bar or on a SUNBED in the shaddy SOLARIUM with outdoor hot showers.

Hotel Policies

Check-in:
1400
Check-out:
1030

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (15)

Ratings and reviews for Hotel AL KSAR RIAD and SPA

Overall score

3.8 / 5
5.01.0
15 out of 15
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.9
Value:
4

73% would recommend to a friend.

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

3
5.01.0
CityStayer
Business
London
Oct 9, 2014

Unfortunate Experience

I wouldn't describe the hotel or service as bad, but my friend and I had an unfortunate experience. We stayed for 3 nights and found that the service was great however the first time our room was cleaned I made the mistake of leaving money in there, some went missing. I had a headache the night before so knew the exact amount I had/ and 200 Dirhams had gone, We also found along the way prices changes and things were rounded up. As 2 girls staying there, we didn't feel safe this wasn't the hotels fault but stepping out to what was a dark alley and back streets until you saw a main road wasn't ideal. The inside of the accommodation was lovely, and its very unfortunate for the owner that money went missing, I didn't mention it to him as felt vulnerable, I wouldn't be rushing back to Marrakesh old town to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
1
Value:
3
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

1
5.01.0
Traveller 05
Business
Istanbul, Turkey
Jun 9, 2014

Worst Pick Ever

We had booked this hotel via this site because it had good reviews (4.3 out of 5) and as soon as we arrived we saw that the rooms had no air-conditioning which is a basic must at a city like Marrakech where temperatures rise up to 37 - 38 C The room had one single very very small window through which no air came and it smelled of humidity the towels were grey and smelled of humidity. Because we had arrived at midnight we stayed the first night but changed our hotel the next day...They didn’t even offer us a refund...Also we had asked the prices of daily tours and they had told us that it would cost 140-Euros for a private daily tour to Essaura but our second hotel informed us that it costs 80-Euros !!! Also we had arranged for airport transfer for our arrival through this hotel and paid 17-Euros but for our return when we arranged it through our second hotel they told us that it costs 10-Euros !!! So I would never ever stay in this hotel and would not recommend it to anyone !!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

2
5.01.0
traceyannl
Business
Connecticut
May 31, 2014

Staff great, everything else needs work

We had a 2 night stay and compared to the stays we had had other other places around the country this was by far the worst. To be fair some of the problems were related to the fact that the hotel was undergoing repairs that were very noisy and intrusive. There was constant hammering during the day, for a period of tie the electricity was off and there as a constant bad smell of sewage in the stairwell. However the staff were extremely helpful and kind and that went a long way.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

5
5.01.0
matthias rainer
Business
london
Mar 8, 2014

LOVELY STAY

Had a lovely stay at Riad Al Ksar & Spa. Did book only my 1st 4 nights on my month trip in Morocco - but as i had a good time, i went back there for my last trip days. Riad and room was clean, beautifuly decorated - staff very kind and professionnal Breakfast on the terrace was just superb - too much food provided for my tinny stomach. I did enjoy my morrocan hamman spa experience and had a good massage. The Riad was fully booked all the time, i did meet some cool couple from canada and we share our morrocon experience. Thank to all the team, i will be back but for sure i highly recommend this peacefull Riad. Rainer

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

hotel did propose excursions in desert 3 days 2 nights, around merzouga - best price available - ask them list of all excursions provided

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

5
5.01.0
tamas
Business
budapest
Jan 13, 2014

STUNNING RIAD ! We will come back

Have spent Christmas time with my wife Janette at Al ksar & Spa - moreover, it was her birthday. Damien and Olivier, the two guys running this stunning hotel, were fabulous hosts - very cool, very helpful and charming - the team was very professional in overall. The building itself is a beautifull Riad with a lovely patio ( lots of differents flowers/ bushes and a big palm tree ), a massive roof terrace with lots big trees - there is a lounge and a solarium to take the sun. Rooms are beautifully fitted and decorated, moroccan bathroom will all local decorated amenities. Moroccan dinner available by request before 4pm or Maroccan/Internation Snack available till quiet late - a good deal for late arrival as we arrived after 10pm ( you can pre-ordered in advance by mail if needed ).We pre-arranged an airport transfer directly with the hotel (in order to avoid the bargaining with taxi man ) - a driver welcomed and guided us up to the hotel patio ( 17eur per way if i am correct ). Christmas Party was perfect with great food ( a great mixt of french and moroccan ) and lovely music band - all the others guests did enjoyed the show as well. Meals during our week stay were excellent ( best one is the lamb tagine with appel and the sweet couscous ) - best tagine are made in the riads according my search online - i do confirm, very tasty tagine. The morning of Janette`s birthday, Olivier treated her with a special birthday cake breakfast (with candle on top ) on the roof terrace with the team singing the arabic version of Happy Birthday, Olivier offerred her on behalf of the whole team a free hot oil massage . She was very surprised and more than happy - she has been deeply touched. The Riad do have a Spa area including Moroccan Hamman, Massage and Aesthetic rooms - we ordered a package hamman and massage 60min - was so good and relaxing - a experience to try , a must to do absolutely. According my search online, it is better to use hamman/massage in the riads as they do provide good value and professional treatments, towels bathrobe are cleaned and they use only pure products ( lots of fake argan oil and dirty towels in the famous public establishement registered online and overpriced as in Les bains de Marrakech, les Bains de l Alhambra.... ). Have been told that 2 swimming pool ( pool or plunge ) will be built shortly - downstair and on the terrace - keep us posted for the opening. Overall, the Riad Al Ksar & Spa was a a perfect place to stay for a week break. Hopefully we will come back in the near future,but for sure we will sent relatives and friends and we do recommend a stay at this stunning Riad. Tamas

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

5
5.01.0
rayanbirds
Business
london
May 24, 2013

Lovely Riad

If you are going to Marrakech you must stay in this Riad. Olivier is lovely and so friendly and will do everything to make you feel at home : he explains, show us places to visit on a map and was always available for any questions. The Riad is beautiful with a lovely large patio and a very big lovely terrace - me and my family stayed in two rooms, modern with an arabic touch ( not too much ) and very comfortable.Bedrooms are beautifully decorated , bright and very clean. Spa treatments and Hamman a must - lovely staff member pampered us every single day of our stay, even the kids enjoyed the stay ( free wifi to be connected with their friends ). The breakfast is also lovely and very tasty and fresh : fruit salad, fresh orange juice, lovely home made cake and pancakes/ pastries with all different jams. An airport transfer service is available ( 17eur for 3 pers per transfer ) - do not hesitate to book with them, it helps a lot and make you save money and time. Really have nothing negative to say about this place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

5
5.01.0
ann123
Business
london
May 5, 2013

Loved It !

Perhaps my favorite hotel experience. It's a family run hotel and you feel at home the minute you arrive. The place is extremely elegant, peaceful and quietly luxurious. The restoration of the property has been superbly carried out. Rooms are well maintained, bright and very comfortable. Lovely terrace, fab spa, great breakfasts. All along our stay, the staff were extremely helpful and professional. Great value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

5
5.01.0
Thierry Magnez
Business
West Ham LDN
Mar 20, 2013

"Our holiday oasis"

Riad Al Ksar & Spa is an amazing place to stay : from the beautiful architectural patio up to the beautiful fitted bedrooms #the bathroom was very modern and spacious and clean, a/c, floor heating, luxury mattress, and fluffy bed linen ... #. The riad is fitted with a relaxing Spa, #Moroccan Hamman, 2 massage room and a esthetic room# , a beautiful terrace # sun bed, solarium, and lounge#. Olivier, the owner, told us a swimming should arrive… can `t wait. Staff was kind, helpful, and very professional - they provide good advices, they cook lovely fresh petit dejeuners #breakfast#, and the restaurant menu offers a large choice #tagine lamb with apple was my favorite# The Riad was very clean and cozy, lovely music in the patio at night #Arabic, and melodic one#.It was a place to rest in the bustling Marrakesh. Everything was done to highlight our stay,We Will come back some day for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

5
5.01.0
Ysanne
Business
London
Mar 18, 2013

GREAT Riad - the place to stay

The choice was quite hard amongst all the other riads in the medina - we do not regret our choice : this is a GREAT PLACE. Beautiful architecture, lovely simple decoration, great staff and owners , good food and breakfast. Thank to all of you for your great kindness. Ys and Rob

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Hotel AL KSAR RIAD and SPA

Reviewer score

4
5.01.0
wanted some sun
Business
london, uk
Mar 17, 2013

extended weekend on march

We had a very pleasant stay; room was tidy with a comfortable bed and a good pressure hot shower. Included breakfast was good and the owner was very helpful giving local tips to sights and restaurants. As with many riads this was a bit tricky to find at first so we would recommend asking the hotel to book a taxi when arriving unless you don't mind wandering around in the narrow streets a little.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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