$225 Avg/night
Rate and special offer based on Check-in: Nov 26, 2014 Check-out: Nov 28, 2014

Viceroy Zihuatanejo

4 stars
Playa La Ropa S/N, Col. La Ropa, Zihuatanejo, 40880
Hotel Overview
Reviewer score
4.4
out of 5
22 reviews
Incredible getaway

The best hotel The service great Zihuatanejo its a very nice beach and have the best wheather The... See full review

  • lilliam
  • Sep 16, 2014
The best hotel in zihuatanejo.

We love the food and the hospitality The beach is great See full review

  • lilliam
  • Jul 23, 2014
A superlative experience on Mexico’s Gold Coast
Situated along Zihuatanejo Bay among palm trees, lush gardens and waterfalls, the acclaimed Viceroy Zihuatanejo is known as one of Mexico's most romantic getaways. Each room and suite is tastefully decorated with sleek furnishings and traditional Mexican handcrafts, providing the perfect blend of rustic charm and contemporary style. A 600-foot stretch of private beach in front of the Viceroy Zihuatanejo features teak lounge chairs and individual palapas. Attentive service and casual elegance make this award-winning resort one to remember.
Highlights
  • Two lighted tennis courts
  • Suites include private outdoor infinity pools
  • Five restaurants and bars, cooking classes and exclusive wine dinner
  • Lavish on-site spa and restorative yoga classes
Rooms
The Viceroy Zihuatanejo features 46 adobe-inspired villas with accommodation units equipped with private terrace or balcony and overlook Zihuatanejo Bay or the resort's gardens. Also included are up-to-date amenities -- air conditioning, flat-panel TVs, DVD players, iPod docking stations -- for guests' comfort and convenience.

Features
Guests spend much of their time soaking in the sunshine on the hotel's private beach. The Viceroy Zihuatanejo features four swimming pools, including an infinity pool that provides crystal clear reflections of the palm trees surrounding it. Active guests enjoy using the resort's open-air, palapa-topped fitness center and taking part in scuba diving, surfing or sailing in the waters along Playa la Ropa. For those who wish to explore even further afield, the neighboring resort town of Ixtapa is a short drive from the Viceroy Zihuatanejo.
 
After a day of lounging, swimming or sightseeing, indulge in veal ossobuco risotto, penne porcini or a grilled seafood sampler at La Marea at the Viceroy Zihuatanejo.
Transportation
  • Ixtapa-Zihuatanejo International Airport (5.7 mi/9.2 km)
  • Mexican Federal Highway 200 (1.3 mi/2 km)
  • Zihuatanejo bus station (Central de Autobuses Estrella Blanca) (1.3 mi/2 km)
  • Mexican Federal Highway 134 (7.9 mi/12.6 km)
Attractions
  • Playa las Gatas (0.6 mi/0.9 km)
  • La Costa Grande Archaeological Museum (0.9 mi/1.5 km)
  • Campo de Golf Ixtapa (3.5 mi/5.6 km)
  • Magic World water park (4.2 mi/6.8 km)
  • Delfiniti Ixtapa dolphinarium (4.6 mi/7.4 km)
  • Marina Ixtapa Golf Club (5.3 mi/8.6 km) 
  • Isla Ixtapa (7.9 mi/12.7 km)
Business
  • Meeting and event space available

Hotel Map

17.6297 -101.5461
Nearby airports
Ixtapa/Zihuatanejo Intl, (ZIH), 6.00, MI, E;
Area description
Resort

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Viceroy Zihuatanejo Rooms

Deluxe Room
Deluxe Room - Split level with sittting area and garden views.
Lagoon Suite
Lagoon Suite - king canopy bed - plunge pool and view of lagoon.
Two Bedroom Garden Suite
Garden Suite-2 bdroom with 1 king and 1 queen with plunge pool-hammock-garden view
Beach Suite
Beach Suite-one bedroom with plunge pool and view of Playa La Ropa.
Two Bedroom Lagoon Suite
Two Bedroom Lagoon Suite - spacious living area and private plunge pool.
Two Bedroom Beach Suite
Two Bedroom Beach Suite-terrace and plunge pool with a prime view of Playa La Ropa.
Penthouse Suite
Penthouse Suite one bedroom with king bed-plunge pool-ocean views
Presidential Suite
Presidential Suite - 2 Bedroom with plunge pool

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Air conditioned
Pet friendly
24 hour security
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Golf
Tennis
Fishing
Dining
Bar/Lounge
Continental breakfast
Restaurant
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Porters
Conference facilities
Doctor on call
Gift shop
Copy service
Currency exchange
Audio visual equipment
Conference suite
Computer rental
Internet
WiFi
Parking
Free parking
Parking
Room
DVD player
Television with cable
Radio
Safe
AM/FM alarm clock
Mini bar
Hairdryer in room
Outlet adapters
Turndown service
In room movies
Temperature control
Shower
Electronic door locks
Iron
Ironing board
Trouser press

Dining

LA Marea
Mediterranean and Mexican style- Open for lunch and dinner only. Casual and fun setting at the bar- outside on the large wooden deck- or inside in close proximity to the action in the open kitchen. If given a days notice- anything can be prepared for the
Coral Bar
A friendly sanctuary superior margaritas- mean martinis and some of the most adddictive concoctions- 400pm to 1100 pm. Most recently- an extensive and fine controlled wine cellar has been built accomodating wines from France- Chile- the US as well as the
LA VILLA
La Villa Restaurant is open from 800 am to 1100 pm daily and features excellent Pacific-Mexican cuisine- Mexican/French/Intl- with an emphasis on local ingredients and only the freshest seafood. A special Mexican Fiesta with a large buffet and live entert

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (22)

Ratings and reviews for Viceroy Zihuatanejo

Overall score

4.4 / 5
5.01.0
22 out of 22
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.8
Room comfort:
4.5
Location:
4.7
Value:
4.1

91% would recommend to a friend.

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Review of Viceroy Zihuatanejo

Reviewer score

4
5.01.0
lilliam
Business
Mexico city
Oct 2, 2014

VICEROY ZIHUA

The best vacation ever we loved the private pool the service was extraordinary

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viceroy Zihuatanejo

Reviewer score

5
5.01.0
lilliam
Business
Mexico city
Sep 16, 2014

Incredible getaway

The best hotel The service great Zihuatanejo its a very nice beach and have the best wheather The location of the hotel its remarcable

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Viceroy Zihuatanejo

Reviewer score

4
5.01.0
Pedro O
Business
Mexico city
Aug 25, 2014

fantastic for couples to relax

Great to spend a weekend to relax, the spa is overpriced.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Mediterraneo restauran

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Review of Viceroy Zihuatanejo

Reviewer score

5
5.01.0
lilliam
Business
Mexico city
Jul 23, 2014

The best hotel in zihuatanejo.

We love the food and the hospitality The beach is great

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Viceroy Zihuatanejo

Reviewer score

5
5.01.0
lilliam
Business
Mexico city
Jul 21, 2014

Great hotel

Everything was excellent We love the beach an the view The room has an amazing pool

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Viceroy Zihuatanejo

Reviewer score

5
5.01.0
UKTrojan69
Business
Blue Bell, PA
Jul 13, 2014

What an Incredible Experience

We just returned from a one week stay at the Viceroy Zihuatanejo. WOW! Since our visit last year at the same time, WOW!. The staff was attentive and beyond professional before we even arrived. Email exchanges with the various department of the hotel were stress-free. The room (23) was AWESOME. It was a second story unit with a private pool right off the deck surround by lush foliage. As we walked into the room, we were amazed at the layout and attention to detail. It was the perfect size for a vacation room, there was a great piece of art left on the top of a pillow on the bed. The art was a bird made of individual pieces of flowers and leafs. The first night, we ate dinner at the beachfront restaurant. Talk about a gourmet experience. The scallop carpaccio and octopus sopes were absolutely awesome. The main course and wine selection was perfect. ALL the meals had at the hotel were the best. We don't know if a new chef calls the Viceroy home now, but the meals were fantastic. The hotel staff engaging, courteous, and anticipatory. The were a warm group that was eager to engage in all manner of conversation; from World Cup to national and international politics. The Viceroy staff really did make the vacation special. The Viceroy has the absolutely best location on Playa La Ropa. You will be glad if, on your next visit to Zihuatanejo, you experience the Viceroy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

The dining at the Viceroy Zihuatanejo is outstanding. But if you are looking for a breathtaking dining experience, check out La Escollera across the road from Los Condominios Punta Marina. You will be glad you did.

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Review of Viceroy Zihuatanejo

Reviewer score

1
5.01.0
MIchael From New York Cit
Business
New York City
Mar 5, 2014

Viceroy Should Be Ashamed To Have Their Name On This Hotel

What a let down. When we first made our reservation we decided to upgrade to a Lagoon Suite. The resort was about half full but for some reason they put us in a room located about 50 feet from the front desk. That foot traffic was the least of the problem. About 75 feet from our room were barking dogs, commercial trucks backing up and beeping and local street traffic, enough to wake us up on vacation at 6:15am. We inquired about switching rooms, but decided to upgrade to a beach suite, to get away from the noisy road one would not expect at a Mexican getaway. The day after I complained about our 1st room, my wallet went missing from my second room. The front desk people couldn't care and seemed to not to want to be bothered. Everything except the food was just a little off at this so called "Viceroy." When I say the place is just a little off, it ranges from, why ask what time we want coffee left outside our room in the morning, and when we say 9:30am, they drop it off at 7:30am so it is cold when we get up? Why have a do not disturb sign on the door and have someone knock on the door asking if we need anything? It is also not bad enough that every ten minutes on the beach, someone is peddling an ashtray or a hat, which i am quite used to in Mexico, we movie our chairs closer to the pool, we then have the tennis pro peddling lessons to us while we are lying down. To flush are toilet, we have to fill the back of the tank with a garbage full of water. The internet cuts out every 5 minutes. They have 7 different logins and they all cut out. In the year 2014, there should be more then 3 or 4 television stations in English, based on the amount of American guests. The property is worn out and the spa should be ashamed to call itself a spa. I am not a letter writer and was hesitant about writing this review, waiting to hear back from the survey the hotel sent me on January 31st, but I guess as it has been a month, i will not hear back. The Viceroy has so many great properties, they should truly be ashamed to have their name on this one.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Viceroy Zihuatanejo

Reviewer score

5
5.01.0
NIKYTESS
Business
Los Angeles
Jul 31, 2013

The people of zihuatanejo

I like to travel as much as possible to places where the people food and weather are pleasant. and thats why i keep going back to Mexico. people are kind giving helpful courteous humble and always ready to serve with a smile. My wife and I enjoyed this trip so much. Viceroy people and all the surroundings,, will go back sooner than later. Thank you. Nick Mendoza..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

The food in the restaurant is just as good,, if you prefer to stay, but there is other restaurants that are amazing.

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Review of Viceroy Zihuatanejo

Reviewer score

2
5.01.0
Cantu333
Business
Orange, California
May 5, 2013

Getaway week

The hotel is beautiful, but run down. The lagoon suite needs to be fixed up. It needs to be renovated. The refrigerator was too low, and too difficult to access. The shower was missing the wall shower holder. The plugs in the hotel were not accessible, since they were too low to reach. The splash pool tile was old and worn out looking. I would never recommend this room to anybody. However, please note that this room was part of the old section.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

Eat in town to enjoy the best mexican food.

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Review of Viceroy Zihuatanejo

Reviewer score

4
5.01.0
elcaptain
Business
Beverly Hills
Jan 14, 2013

viceroy

The hotel is perfectly located on the beach. The rooms are somewhat older and in need of update. Service is great and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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