Hotel Imperial Veracruz ★★

2.8 /5
Overall score
Hotel staff:
1 2 3 4 5

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Hotel Imperial is the perfect place to spend a few unforgettable days in the port of Veracruz. The oldest hotel in America, with uninterrupted service from 1793 to the present day, it has been declared an historical monument and patrimony of the nation by the National Institute of Anthropology and History (Instituto Nacional de Antropología e Historia - INAH).

Located on the main plaza, in front of the cathedral and to one side of the town hall, Hotel Imperial is the place to live the history and folklore of Veracruz in style. Known for its elegance, the hotel has been visited by important figures of Mexican history throughout its many years of service.

The property also offers baby sitting service, bar, business center, conference facilities, doctor on call, gym/ fitness facilities, Internet access - wireless, laundry service, lift/ elevator, lobby, non-smoking rooms, reception, restaurant, room service, safe deposit box, swimming pool - indoor. It's a smoke-free hotel.


Flamingos Bar-Restaurant
For delicious specialty seafood and typical regional dishes, the Flamingos bar-restaurant is the ideal place. Located under the arches at the entrance to the hotel, you can relax with the best views of the main square and the cathedral. Flamingos is open all year round for breakfast, lunch and dinner from 7am to 2am and 24 hours for room service (between 2am and 7am a special menu selection is offered).

Recommendations for you

Guest score 4.2 / 5
Guest score 3.7 / 5
Guest score 4.5 / 5



  • WiFi
  • Pool


  • Pool
  • Fitness Center


  • Restaurant
  • Room service


  • Business center
  • Conference facilities


  • WiFi


2.8 /5 Overall score

80% Would recommend

  • Amenities: 2.4/5
  • Cleanliness: 3.4/5
  • Hotel staff: 3.6/5
  • Comfort: 2.8/5
  • Location: 4.6/5
  • Value: 3.8/5

Good location,bad the instalation

Would recommend Wed, Jul 20, 2011
Good location,the tv don't workinng,also the telephone,the room nice for the price

| texas Family

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 3 /5

Good location for the price

Would recommend Fri, Mar 18, 2011
Old hotel bur room are nice, good location in downtown,safe area and close to many places like restaurants,banks,post office,night life etc. Los portales were you can sit and enjoy people, food, drinks and music etc. Personal were nice but they need to said more about the discont that one has in the bar and restaurant.

Nightlife hint

outside the hotel is the portales, place were you can eat drink and listen local or nacional music. Only ploblem too many venders but that is part of the folklor of the city

| Sacramento Singles

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

For Price excellent hotel

Would recommend Mon, Jan 31, 2011
For the price it was excellent! Live music every night in front of hotel until 430am....I did not mind....but It was loud....

| San Diego California Business

4 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 5 /5

Horrible rooms on the

Would not recommend Thu, Jan 21, 2010
[...] once we arrived to the hotel room it was obvious that they had run out of rooms and put us in an AWFUL room. It was substandard by any measure and we didn't have much choice of where else to go because it was new year's eve and everything was booked. So we bit the bullet and stayed. Thankfully it was only one very short night in this horrendous room. I have pictures to show that I am not exaggerating. It is located in some backwards area of the hotel that is hardly trafficked and seems to be a part that was never renovated. There was a lightbulb dangling from wires lighting the hallway leading to the room. No fixture, no lamp, nothing just an incandescent lightbulb. Absolutely substandard for the 100USD we paid for a single room. I am certain there are better motel rooms. Again, we would have gladly paid more to have a better room but there was nothing else available in the city due to new year's eve. I would like to share some fotos to illustrate what I am describing. Beware - Do NOT stay in this hotel until you are shown your room....

| Santa Clara, CA Family

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

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Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz