$398 Avg/night
Rate and special offer based on Check-in: Oct 3, 2014 Check-out: Oct 6, 2014

Secrets Silversands Riviera Cancun - Adults Only All Inclusive

5 stars
Bahia de Petempich SM12 MZ 31, Lote 14-02, Riviera Maya, 77580
Hotel Overview
Reviewer score
4.3
out of 5
396 reviews
perfect holiday

This was our 4th. Time at this resort. It was again absolutely amazing. The service is exceptional... See full review

  • Stevie7734
  • Sep 11, 2014
This hotel is top notch

4th. Time we have stayed here. The service is superb. If your looking for a great time this is the... See full review

  • Stevie7734
  • Sep 9, 2014
Part of the AMResorts company, "unlimited luxury" is the aim at Secrets Silversands Hotel, an adults-only sanctuary lost in the jade and turquoise peace of the Rivera Maya. Lie back at the Secrets Spa and let the wall-length floral murals sweep you away to the jungle, or dine on/in the island pool at Oceana, while the lights of the swim-up courtyard suites twinkle on the water. Gourmet food is taken as seriously as the themed decor here, with Parisian style monochrome photos to accompany the fillet steak at Bordeaux restaurant, and the cherry-red decor complementing the Pan-Asian fare at Himitsu. Once you've recovered from all that food, there's plenty of tennis, golf and reef snorkeling action to be had, and you can finish the evening at the open-air theater with its program of local shows.
Key facts
  • 433 guestrooms
  • 24-Hour concierge service
  • Spa
  • Jetted hot tubs
  • 8 restaurants: Himitsu, Bordeaux, Seaside Grill, Oceana, Ratatouille, Portofino, El Patio, World Cafe
  • Free Wi-Fi
  • Free international calling
  • All-inclusive
  • 8 bars and lounges
  • Outdoor theater
  • Banquet/meeting facilities
  • Fitness center
  • 8 outdoor pools
Neighborhood
Secrets Silversands is in a remote part of the Caribbean coast of Mexico, around 15 miles south of Cancun and just north of the distinctly sleepier resort of Puerto Morelos. White sand beaches are available as far as the eye can see, and the kaleidoscopic underwater reefs appeal to both beginner and veteran divers. If you seek out more civilization, Puerto Morelos is a six-minute drive away, and hosts a Mayan Handicraft Center, some great Mexican eateries and one peculiar, leaning lighthouse.
Hints and tips
Anyone who enjoys snorkeling should check out the beach in front of the kayaks - the water is clear ten feet down.
When booking a room, buildings five and six are the quietest.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.8946 -86.8576
Area served
Puerto Morelos/Cancun/ Playa del Carmen/ Riviera Maya /
Nearby airports
Cancun International Airport.
Area description
Secrets Silversands is located on the cost of the Yucatan Peninsula and lies a mere 15 miles south of cancun and about twenty minutes from the Cancun International Airport, 20 minutes south of Cancun hotel zone and 30 minutes north from Playa del Carmen. This all suite heaven is surrounded by vibrant coral reefs, soft white sand and adventurous attractions.

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Secrets Silversands Riviera Cancun - Adults Only All Inclusive Rooms

Preferred Club Junior Suite Swim-out 688 Sq.Ft
Pool view. Suites consist of suspended King bed, closet, desk, sofa, chaise lounge, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities and private furnished terrace with direct access to pool and gardens. Superior amenities include bathrobes & slippers, 32" flat screen satellite television, CD/DVD/MP3 player, A/C with in- room climate control, ceiling fan, direct dial telephone, high speed Internet data port, alarm clock, electronic in-room safe, iron & ironing board, hair dryer, coffee/tea maker, Preferred Club amenities such as: Ipod docking station, upgraded mini-bar refreshed with beer, soft drinks, mini alcoholic beverages, dry snacks and bottled water, and Secrets box for private room service delivery.
Preferred Club Junior Ocean Front 688 Sq.Ft7 Sq.Ft
Ocean front view. Suites consist of suspended King bed or two double beds, closet, desk, sofa, chaise lounge, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities and private furnished balcony. Superior amenities include bathrobes & slippers, 32" flat screen satellite television, CD/DVD/MP3 player, A/C with in- room climate control, ceiling fan, direct dial telephone, high speed Internet data port, alarm clock, electronic in-room safe, iron & ironing board, hair dryer, coffee/tea maker, Preferred Club amenities such as: Ipod docking station, upgraded mini-bar refreshed with beer, soft drinks, mini alcoholic beverages, dry snacks and bottled water, and Secrets box for private room service delivery.
Junior Suite Pool View 688 Sq. Ft
Beautiful Pool view. The suit offers consist of suspended king or two double beds, closet, desk, sofa, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities and private furnished terrace or balcony. Superior amenities include bathrobes & slippers, 32" flat screen satellite television, CD/DVD/MP3 player, A/C with in- room climate control, ceiling fan, CD/ DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, iron & ironing board, hair dryer, coffee/tea maker, mini-bar refreshed with beer, soft drinks, non smoking rooms, laundry service, valet service, voicemail, radio, bottled water and secrets box for private room service delivery.
Preferred Club Junior Ocean Front Swim Out 753 Sq.Ft
Suites consist of suspended King bed, closet, desk, sofa, chaise lounge, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities and private furnished terrace with direct access to pool and gardens. Superior amenities. Preferred Club amenities. GOLF INCLUSIONS: Guests of are offered complimentary greens fees at Grand Coral Rivera Maya. Golf pros and amateurs alike can enjoy a round on this magnificent 18 hole, 7,043 yard course. Guests can enjoy one complimentary round per person, per day when staying December 24, 2011 until April 30, 2013. There are additional fees that guests are responsible for at the golf course. Pricing is according to the season. Guests also have access to a wide range of amenities and services at the Grand Coral Club House and the Beach Club. This is an added value for all promos currently in place for 2012. Restrictions apply.
Junior Suite Partial Ocean View and Ocean View 688 Sq.Ft
Ocean view. The suite offers consist of suspended king or two double beds, closet, desk, sofa, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities and private furnished terrace or balcony. Superior amenities include bathrobes & slippers, 32" flat screen satellite television, CD/DVD/MP3 player, A/C with in- room climate control, ceiling fan, CD/ DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, iron & ironing board, hair dryer, coffee/tea maker, mini-bar refreshed with beer, soft drinks, non smoking rooms, laundry service, valet service, voicemail, radio, bottled water and secrets box for private room service delivery.
Junior Suite Swim - Out 688 Sq. Ft
Pool View. The suit consist of suspended king or two double beds, closet, desk, sofa, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities and private furnished terrace with direct access to the gardens and pool. Superior amenities include bathrobes & slippers, 32" flat screen satellite television, CD/DVD/MP3 player, A/C with in- room climate control, ceiling fan, CD/ DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, iron & ironing board, hair dryer, coffee/tea maker, mini-bar refreshed with beer, soft drinks, non smoking rooms, laundry service, valet service, voicemail, radio, bottled water and secrets box for private room service delivery.
Honeymoon Suite 1097 Sq.Ft
Ocean front view. Located at the Preferred Club, suites consist of suspended king size bed, closet, desk, sofa, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities. Superior amenities include bathrobes & slippers, 42" flat screen satellite television, CD/DVD/MP3 player, A/C with in- room climate control, ceiling fan, CD/ DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, iron & ironing board, hair dryer, coffee/tea maker. Living room including sofa bed, dining room including dining table for four, Preferred Club amenities such as iPod docking station, upgraded mini-bar refreshed with beer, soft drinks, mini alcoholic beverages, dry snacks and bottled water and Secrets box for private room service delivery. Private furnished terrace including outdoor Jacuzzi.
Preferred Club Junior Suite Pool View 688 Sq.Ft
Pool view. Suites consist of suspended King bed, closet, desk, sofa, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities and private furnished balcony. Superior amenities include bathrobes & slippers, 32" flat screen satellite television, CD/DVD/MP3 player, A/C with in- room climate control, ceiling fan, direct dial telephone, high speed Internet data port, alarm clock, electronic in-room safe, iron & ironing board, hair dryer, coffee/tea maker, Preferred Club amenities such as: Ipod docking station, upgraded mini-bar refreshed with beer, soft drinks, mini alcoholic beverages, dry snacks and bottled water, and Secrets box for private room service delivery.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Manatees Swim Up Bar
Swim up pool bar surrounded by water- a perfect place to cool off and sip a cocktail.
Sugar Reef Bar
Pool bar located next to the main pool area offering fresh cocktails and drinks in a relaxed ambiance.
Barracuda Bar
Located on the beach area. Spectacular and modern palapa, with sexy furniture and ambiance.
Bars/lounges: Rendezvous
Lobby bar, chic and trendy furniture for lounging with a cocktail, capacity: 100
Bordeaux Restaurant
A la carte fine french cuisine accompanied with piano music, wine cellar available, private area for special dinners, open for dinner only, capacity:88, dress code: formal (For men, long pants and collar shirts; dress shoes. For women, blouses, skirts, slacks or dresses; dress shoes)
Seaside Grill Restaurant
Located in the main pool area with a stunning ocean view, serving a la carte American food and grilled specialties. Outdoor seating available capacity:136. Dress code: casual elegance (Sneakers/tennis shoes or sandals, dress shirts with sleeves and long pants required for men. No shorts, sleeveless shirts, t-shirts or flip-flops)
Ratatouille Restaurant
A la carte mediterranean cuisine, open for dinner only, capacity:156, dress code: formal.
El Patio Restaurant
Savor Mexican a la carte cuisine in an artistic authentic ambience, open for dinner only, capacity: 102, dress code: formal.
Himitsu Restaurant
Specializing in a fusion of Pan-Asian and oriental a la carte specialities, open for dinner only, featuring teppankaky tables, a unique sushi belt among others, capacity:158,dress code: formal.
Portofino Restaurant
Enjoy delectable italian a la carte cuisine in a fresh and modern ambiance, open for dinner only, capacity:128, dress code: formal.

Meeting facilities

Meeting Info
Professional and experienced conference service staff is on-site to assist in planning the details; audiovisual equipment is available on a daily rental basis. To discuss your meeting and incentives needs with our group sales manager.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (396)

Ratings and reviews for Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Overall score

4.3 / 5
5.01.0
396 out of 396
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.1
Value:
4.5

91% would recommend to a friend.

Sort by:
Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Stevie7734
Okemo, Vermont
Sep 11, 2014

perfect holiday

This was our 4th. Time at this resort. It was again absolutely amazing. The service is exceptional in every way. From the front desk to the pool, to the restaurants. We had the pleasure this time to meet the front desk manager (Rodger), and the concierge manager (Lourdes). What a wonderful hotel. There are 7 restaurants with at least 5 open every night. The food is very good to excellent! Again service is above and beyond. We recommend that if possible you book a partial room. We try to stay on the 3rd. Or 4th. Floor. The rooms are contemporary and very large with a small mini fridge. Showers are very large. From the time you arrive and Arturo checks your bags, through check-in with Anna until you leave you feel as though you are family. The entire staff responds to your thank you'd with "It's my pleasure". We have stayed at hotels around the world from the Hong Kong Peninsula, New York Plaza, to Ritz Carlton, ands this hotel has them all beat with service!!!! I am sure anyone can find faults with anything however I can honestly say we could not. The beach does have a few rocks in the water and a little sea weed, however there are always staff raking up and don't forget that there are 7 wonderful pools. Plenty of shade also if you want it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: In Hotel

There are different events going on every night.

Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Stevie7734
Okemo, Vermont
Sep 9, 2014

This hotel is top notch

4th. Time we have stayed here. The service is superb. If your looking for a great time this is the place. Anyone can find faults with anything, however this hotel has it all, Service, great food, top shelf drinks, adult only & only 20 minutes from airport. Everyone here remembers your name and always reply with "it's my pleasure". We have been to Ritz hotels and this is the same level of service. Can't say enough about this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Only suggestion is that if you can afford to stay in this hotel, then you can afford to tip for good service. Do not have to tip a lot but a few dollars are very appreciated by the staff.

Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Kathryn H
South Carolina
Aug 17, 2014

Perfect honeymoon spot!

Really enjoyed this hotel, the staff was incredible, plenty to do, multiple pools-some busy and some quiet. Activities every day and night, great food and great bar service. Highly recommend this hotel and will return!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Julie and Caroline
Georgia
Aug 15, 2014

Girls getaway and relax!

This was our first time at an all inclusive resort and we had no idea what to expect only going by reviews. Secrets silversands was way more than we ever imagined. The rooms were beautiful, clean, great view of the ocean and very comfortable beds. They did not forget anything. The food was outstanding, not a bad meal the entire five days. The staff I can't say enough good things about them, I have never been anywhere that the staff went out of their way to make this the most relaxing experience we've ever had. By far a 5 star resort but we rate it a 10! Wish I could go back tomorrow. We will return again and again!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Eat at every restaurant in the resort!

Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Nan Sim
Louisiana
Aug 13, 2014

Tropical Vacation

We just got back from vacationing there. It was an awesome experience. Would definitely go back. The Food was excellent! The pools were nice. The ocean was blue. The room was clean and BIG! We had a swim up room. The Mini ice box was always furnished. The turn down service was a PLUS. The Drinks were good. they had night shows that were awesome. Would def recommend! Best Vacation So Far!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Baxtinator
Iowa
Jul 12, 2014

Awesome

Had a wonderful 5 day stay. Staff were all extremely helpful and were focused on making sure your stay was exceeding expectations. Food was great. Pools are fantastic. Beach was nice as well. Would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
5.01.0
Daryl M.
Tennessee
Jun 17, 2014

great vacation

Secrets Silver Sands was great, with a few minor exceptions. The room, pools, restaurants, food, drinks, and for the most part the staff were exceptional. The only minor glitch was at check in. We were greeted with cool towels and escorted inside where we sat and waited...........and waited. We were never offered the customary cold drink nor were the next arriving guests. Finally a representative sat with us and went over the resorts aneminities. Since our arrival time was before check in we were instructed to have lunch then check back later to see if our room was ready. After lunch we went back to the front desk and inquired about our room. They simply handed us the key card and gave directions to our room. Never volunteered to escort us. No big deal, but since we have previoulyl stayed at other Secrets resorts maybe we were expecting the same treatment. The food and wait staff at the restaurants were top notch. Plenty of variety on the menus and the waiters always went out of their way to make sure that everything was perfect. The pools were great, there was a pool for everyone. If you wanted exercise and have pool activities, or just wanted to lounge around in peace and quiet you could find that perfect spot. We never had a problem finding a place to unroll our beach towels. The beach area was unique. If you want to boogie board or body surf this beach is not for you. We knew this going in so we can't complain in that respect. If you just want to explore the rocks with mask and snorkle, you will have a blast. Be sure and pack some beach shoes though as you will most definatly need them. The one major glitch was with Grey Line tours which was the company we used for our airport, resort transportation. On our arrival at the airport we were cordially greeted and seated in an air condioned van and taken for the short ride to the resort. We were instructed to meet wth a Grey Line Rep the next day to confirm out pick up time for our return flight home. Unfortunatly, and I take full responsibility and am truly sorry, we missed the appointment time by less than an hour. After finding out that the rep had already left the resort we immediatly got in touch with him via phone and set up an appointment for the next day. We made sure this time not to miss our appointment and were at the designated meeting location 30 min early. After waiting for an hour and a half with the rep never showing we again contacted him by phone. By the tone of his voice I could tell he never intended to meet with us and never offered an apology. He instead told us we could confirm our pick up by telephone the day before our departure and that he would call us. Long story short, he never called and we spent the better part of the last day of vacation trying to locate him. After calling his cell phone numerous times and not even being able to reach his voice mail. (Phone unavailable) we went to the concierge desk and asked for help to confirm our pick up time. After many attempts they were finally able to get in touch with Grey Line and set up our transfer. Again.....I take full responsibility for missing the first appointment. I pride myself in always being punctual, but this time I unfortunatly screwed up. But I do feel that Joe Huh (Grey Line Rep) was very inconsiderate and just wanted to give us a "spanking" for missing the first appointment. We have used Grey Line several times in the past but after this we will find an alternate means of transportation in the future. This incident in no way reflects negativly against The Secrets Silver Sands. They certainly had no control over it and through their help the situation was resolved. I highly recommend this resort along with the rest of the Secrets Resorts. They are all top notch.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
WFRmedic
Iowa
Jun 15, 2014

Amazing 25th Anniversary

There couldn't be a better place to celebrate your anniversary. The staff are amazing, the food is delicious, and the rooms are beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
BradinMS
Mississippi
Jun 9, 2014

Great

The staff and other ancillary service staff was outstanding. The food was of very high quality. Overall, it was a great trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Silversands Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
5.01.0
wildcatcara
Wichita, KS
Jun 4, 2014

great stay!

We had a great time at Secrets. It rained most of the time we were there, but we still had fun at the beach bar and in the hot tub. I loved that you could see the ocean from almost everywhere in the resort. Overall, the staff was very friendly. One thing I'd change is to put the lunch buffet at the outdoor restaurant and move the menu lunch inside. I liked how you could get food right out at the pool without having to get dressed to go to the nicer restaurant. The French restaurant was our favorite. We had a group of eight and they accommodated us at most places. Great stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
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