$464 Avg/night
Rate and special offer based on Check-in: Jun 6, 2015 Check-out: Jun 8, 2015

Royal Hideaway Playacar - All Inclusive Adults Only Resort

5 stars
View map of Lote Hotelero No. 1, Manzana No. Desarrollo Playacar, Riviera Maya, 77710

Hotel Overview

Reviewer score
4.6
out of 5
101 reviews
Great Trip

Royal Hideaway is a beautiful facility and the staff was wonderful. See full review

  • Lisa H.
  • May 28, 2015
Wonderful couples resort

My husband and I were very impressed with the resort. The staff were very courteous and kind and... See full review

  • Ernie H.
  • May 2, 2015
The Royal Hideaway Playa del Carmen Resort is one of Occidental's two locations along the sun-kissed shores of Mexico's vibrant Playa del Carmen region. Honeymooners, couples and friends can enjoy elegant rooms with marble bathrooms, king- or queen-sized beds, and a custom climate control system in this adults-only resort. Taste Mexico's exotic flavors with the complimentary fruit basket, before plugging your iPod into the docking station to listen to your vacation playlist. Six swimming pools ensure that guests can take a dip without feeling crowded, while all-inclusive dining comes in the form of Japanese, Italian, Mexican and Caribbean restaurants at this Leading Hotel of the World.
Key facts
  • 24-hour room service
  • Complimentary fruit basket on arrival
  • 2 tennis courts
  • 6 swimming pools
  • 6 restaurants/snack bars: Las Ventanas, Spices, Palazzo, Club Royale, Azia, The Grill, The Deck
  • 3 bars: Bar Allegria, Las Ventanas Lounge Bar, Bar Deck
  • Live entertainment
  • All-inclusive water sports and organized activities including bocce ball, windsurfing, canoeing and sailing
  • Optional services include scuba diving, beauty-salon treatments, laundry, car rentals, tennis lessons and golfing
Neighborhood
Situated on the Caribbean Sea, the Occidental Royal Hideaway Playacar Resort is set on a quiet stretch of waterfront with direct beach access and multiple on-site activities like water sports, golf and deep sea fishing. The celebrity-studded city of Playa del Carmen is a short stroll or cycle ride away, where lively nightlife, cultural attractions, stores and more sandy beaches greet guests visiting the Yucatan Peninsula.
Hints and tips
Ever wanted to see your meal prepared from scratch, from the chopping of vegetables to the perfectly timed cooking of meat or fish?
For the ultimate indulgence, try the gourmet tasting menu of 12 courses plus wines at the Chef's Table Experience, and watch each dish exquisitely prepared right before your eyes (surcharge applies).

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Royal Hideaway Playacar - All Inclusive Adults Only Resort Rooms

Luxury Room
This guest room has one king size bed or two double beds. This room also features air conditioning, ceiling fan, marble bathrooms with hydro massage tubs, satellite TV and pool/garden view. Fresh fruit basket upon arrival and concierge service within each villa building is also included. Free wireless service is available in the public & central villa areas.
Royal Luxurious-Luxury Room
This guest room has one king size bed or two double beds. This room also features air conditioning, ceiling fan, marble bathrooms with hydro massage tubs, satellite TV and pool/garden view. Fresh fruit basket upon arrival and concierge service within each villa building is also included. Free wireless service is available in the public & central villa areas.
-A bottle of Moet Champagne
-Terry Towel Bathrobe embroidered with the RH insignia
-A specially prepared lobster dinner
-Bulgari amenities
Royal Romance-Luxury Room
This guest room has one king size bed or two double beds. This room also features air conditioning, ceiling fan, marble bathrooms with hydro massage tubs, satellite TV and pool/garden view. Fresh fruit basket upon arrival and concierge service within each villa building is also included. Free wireless service is available in the public & central villa areas.
-Chocolate Strawberry Tuxedos
-Bottle of Moet Champagne
-Bulgari amenities
-Terry Towel Bathrobe embroidered with the RH insignia
-A Royal dinner on the beach.

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
The conference room is available for groups, conventions, incentives and meetings.

Dining

Beach Club
The beach club features an array of finger foods, sandwiches and local favorites.
Allegria
Come to enjoy casual elegance and relaxed atmosphere. This is the ideal place to engage in great conversation while listening to soothing sounds. Let it be the perfect ending to a perfect day.
Beach Club
You don't have to go very far from the pool area to get a quick bite to eat. The beach club features an array of finger foods, sandwiches and local favorites. This will definitely hold you over until the dinner hours.
Bar Allegria
Come and enjoy the casual elegance and relaxed atmosphere. This is the ideal place to engage in great conversation while listening to soothing sounds. Let it be the perfect ending to a perfect day.
Cigar Bar
After a hard day of relaxing by the pool or at the spa, take a moment to enjoy a cigar in a lounge dedicated exclusively to this acquired hobby. A selection of Cuban, Dominican, Mexican and other high-quality cigars can be found at the cigar shop.
Club Royale
Enjoy an evening of dazzling entertainment in a stylish setting. Especially designed four course dinner and shows weekly. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).
Las Ventanas by Sergi Arola
Dine in grand style at the magnificent main dining room. Savor excellent a la carte continental cuisine served indoors or al fresco. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and collar shirt for gentlemen).
Spices
Majestically overlooking the Caribbean, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from this a la carte menu. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).
Palazzo
Enjoy fine a la carte Italian dishes and tempting regional delicacies at this specialty restaurant. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).
Azia
Gourmet specialties from the Far East with an emphasis on Thai cuisine. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Royal Hideaway Playacar - All Inclusive Adults Only Resort

Overall score

4.6 / 5
5.01.0
101 out of 101
Amenities:
4.6
Cleanliness:
4.9
Hotel staff:
4.8
Comfort:
4.6
Location:
4.6
Value:
4.4

94% would recommend to a friend.

Sort by:
Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Lisa H.
Business
N/A
May 28, 2015

Great Trip

Royal Hideaway is a beautiful facility and the staff was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Ernie H.
Business
N/A
May 2, 2015

Wonderful couples resort

My husband and I were very impressed with the resort. The staff were very courteous and kind and very hard workers. The food was delicious, especially the Asian restaurant and Spices.The drinks were made just the way I like them,strong. I like them,strong.'specially the Asian restaurant.worker. The food was delicious especially the Asian restaurant and Spices and the drinks were just the way I like them,strong.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

4
5.01.0
Steve F.
Business
Staten Island
Apr 6, 2015

Great hotel

Great hotel. Excellent food and beach. Highly recommended for a romantic vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Sammi218
Business
N/A
Feb 21, 2015

My best vacation

10 days in RH was our best vacation. Everything was just fine: the beach, water, pools, room, food, stuff, bus shuttle, excursions to different pyramids and white roads, Tulum, and many other things. Everything was perfect, so I highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Relaxer214
Business
New York
Feb 17, 2015

Fun romantic getaway

The hotel was very nice. The restaurants were delicious. We especially enjoyed the Asian restaurant. The Grill was probably our least favorite, but it was not bad. We had a lazy concierge at our building, but I've heard other people had great ones. The pool and beach were gorgeous, and the service during the day was outstanding. Overall, this was a fantastic vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Abby H.
Business
N/A
Jan 23, 2015

Romantic getaway

Loved our stay. The staff was so helpful and accomidating. The food was exceptional! A perfect little getaway!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

4
5.01.0
Sara T.
Business
N/A
Jan 6, 2015

Great value for a luxury hotel

Very nice hotel for the price. Definitely in the luxury category and one of the best all inclusive hotels at which I've ever stayed. Food was consistently good. Staff was great! Hotel was in need of updates on the decor, but was well maintained and very clean. The concierge service was awesome and extremely helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
AlainaR
Business
Richmond, VA
Dec 5, 2014

relaxing vacation

Great staff, good food, very upscale experience. Relaxed and quiet resort (except noise from the next door hotels). The rooms are beautiful. Beautiful beach. My only reservations to going back is there is no fast, casual option for dinner, and the towel chair saving.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

4
5.01.0
PaulZ46033
Business
Carmel, IN
Oct 13, 2014

Nice Romantic Getaway

Second time to the hotel and loved it. Got a little busy late in the week and service suffered just a little. Will go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
mkeys
Business
Sellersburg, IN
Sep 24, 2014

Perfect for me!

While The Royal Hideaway may not be perfect for everyone, it is for me. It is a bit dated and doesn't have a swim up bar, or any loud pool games and not much to do at night. What I loved about it was the location, the small size and the rock and seaweed free ocean! Another huge plus is the food!!! Everything was so good with a great selection of top shelf alcohol. The staff are a wonderful group of people, we will return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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