$519 Avg/night
Rate and special offer based on Check-in: Sep 4, 2015 Check-out: Sep 5, 2015

Royal Hideaway Playacar - All Inclusive Adults Only Resort

5 stars
View map of Lote Hotelero No. 1, Manzana No. Desarrollo Playacar, Riviera Maya, 77710

Hotel Overview

Reviewer score
4.6
out of 5
99 reviews
Couldn't have asked for a better experience!

My friend and I were looking for a relaxing getaway. Royal hideaway was perfect! The food was... See full review

  • Tiffany V.
  • Jul 27, 2015
Excellent Anniversary Trip

RH was a perfect getaway! We had a wonderful experience which was only made more perfect by our... See full review

  • Steven S.
  • Jul 19, 2015
Ever wanted to see your meal prepared from scratch, from the chopping of vegetables to the perfectly timed cooking of meat or fish?
For the ultimate indulgence, try the gourmet tasting menu of 12 courses plus wines at the Chef's Table Experience, and watch each dish exquisitely prepared right before your eyes (surcharge applies).
General
Royal Hideaway Playa del Carmen by Occidental - Adults Only All Inclusive, Mexico
Location
The Royal Hideaway Playa del Carmen Resort is one of Occidental's two locations along the sun-kissed shores of Mexico's vibrant Playa del Carmen region. Honeymooners, couples and friends can enjoy elegant rooms with marble bathrooms, king- or queen-sized beds, and a custom climate control system in this adults-only resort. Taste Mexico's exotic flavors with the complimentary fruit basket, before plugging your iPod into the docking station to listen to your vacation playlist. Six swimming pools ensure that guests can take a dip without feeling crowded, while all-inclusive dining comes in the form of Japanese, Italian, Mexican and Caribbean restaurants at this Leading Hotel of the World.
Dining
  • 24-hour room service
  • Complimentary fruit basket on arrival
  • 2 tennis courts
  • 6 swimming pools
  • 6 restaurants/snack bars: Las Ventanas, Spices, Palazzo, Club Royale, Azia, The Grill, The Deck
  • 3 bars: Bar Allegria, Las Ventanas Lounge Bar, Bar Deck
  • Live entertainment
  • All-inclusive water sports and organized activities including bocce ball, windsurfing, canoeing and sailing
  • Optional services include scuba diving, beauty-salon treatments, laundry, car rentals, tennis lessons and golfing
Rooms
Situated on the Caribbean Sea, the Occidental Royal Hideaway Playacar Resort is set on a quiet stretch of waterfront with direct beach access and multiple on-site activities like water sports, golf and deep sea fishing. The celebrity-studded city of Playa del Carmen is a short stroll or cycle ride away, where lively nightlife, cultural attractions, stores and more sandy beaches greet guests visiting the Yucatan Peninsula.
Highlights
  • 24-hour room service
  • Complimentary fruit basket on arrival
  • 2 tennis courts
  • 6 swimming pools
  • 6 restaurants/snack bars: Las Ventanas, Spices, Palazzo, Club Royale, Azia, The Grill, The Deck
  • 3 bars: Bar Allegria, Las Ventanas Lounge Bar, Bar Deck
  • Live entertainment
  • All-inclusive water sports and organized activities including bocce ball, windsurfing, canoeing and sailing
  • Optional services include scuba diving, beauty-salon treatments, laundry, car rentals, tennis lessons and golfing
Policies
Ever wanted to see your meal prepared from scratch, from the chopping of vegetables to the perfectly timed cooking of meat or fish?
For the ultimate indulgence, try the gourmet tasting menu of 12 courses plus wines at the Chef's Table Experience, and watch each dish exquisitely prepared right before your eyes (surcharge applies).

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Top hotels

Recommendations for you

Customers who viewed Royal Hideaway Playacar - All Inclusive Adults Only Resort also booked these hotels.

Royal Hideaway Playacar - All Inclusive Adults Only Resort Rooms

Luxury Room
This guest room has one king size bed or two double beds. This room also features air conditioning, ceiling fan, marble bathrooms with hydro massage tubs, satellite TV and pool/garden view. Fresh fruit basket upon arrival and concierge service within each villa building is also included. Free wireless service is available in the public & central villa areas.
Royal Luxurious-Luxury Room
This guest room has one king size bed or two double beds. This room also features air conditioning, ceiling fan, marble bathrooms with hydro massage tubs, satellite TV and pool/garden view. Fresh fruit basket upon arrival and concierge service within each villa building is also included. Free wireless service is available in the public & central villa areas.
-A bottle of Moet Champagne
-Terry Towel Bathrobe embroidered with the RH insignia
-A specially prepared lobster dinner
-Bulgari amenities
Royal Romance-Luxury Room
This guest room has one king size bed or two double beds. This room also features air conditioning, ceiling fan, marble bathrooms with hydro massage tubs, satellite TV and pool/garden view. Fresh fruit basket upon arrival and concierge service within each villa building is also included. Free wireless service is available in the public & central villa areas.
-Chocolate Strawberry Tuxedos
-Bottle of Moet Champagne
-Bulgari amenities
-Terry Towel Bathrobe embroidered with the RH insignia
-A Royal dinner on the beach.

Amenities

  • All inclusive
  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Dining

Beach Club
The beach club features an array of finger foods, sandwiches and local favorites.
Allegria
Come to enjoy casual elegance and relaxed atmosphere. This is the ideal place to engage in great conversation while listening to soothing sounds. Let it be the perfect ending to a perfect day.
Beach Club
You don't have to go very far from the pool area to get a quick bite to eat. The beach club features an array of finger foods, sandwiches and local favorites. This will definitely hold you over until the dinner hours.
Bar Allegria
Come and enjoy the casual elegance and relaxed atmosphere. This is the ideal place to engage in great conversation while listening to soothing sounds. Let it be the perfect ending to a perfect day.
Club Royale
Enjoy an evening of dazzling entertainment in a stylish setting. Especially designed four course dinner and shows weekly. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).
Las Ventanas by Sergi Arola
Dine in grand style at the magnificent main dining room. Savor excellent a la carte continental cuisine served indoors or al fresco. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and collar shirt for gentlemen).
Spices
Majestically overlooking the Caribbean, this restaurant combines your favorite island dishes and authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties from this a la carte menu. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).
Palazzo
Enjoy fine a la carte Italian dishes and tempting regional delicacies at this specialty restaurant. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).
Azia
Gourmet specialties from the Far East with an emphasis on Thai cuisine. * Casual elegance dress code is required at all restaurants for dinner (Long pants, jeans not permitted, dress shoes and a collar shirt for gentlemen).
The Grill
Romantic setting for dining "Al Fresco" with a chef's selection of a la carte grilled cuisine specialties.

Meeting facilities

Meeting Info
The conference room is available for groups, conventions, incentives and meetings.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Royal Hideaway Playacar - All Inclusive Adults Only Resort

Overall score

4.6 / 5
5.01.0
99 out of 99
Amenities:
4.6
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.6
Location:
4.6
Value:
4.4

93% would recommend to a friend.

Sort by:
Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

4
5.01.0
John R.
Couples
New Bedford
Aug 3, 2015

Summer getaway

This resort is nice but not above average in any way. Paid $1700 with direct flight from Boston which is usually $400 above average. The location is good, the beach is great! The resort is smaller than most I've been in, but was fine and knew this ahead of time. The railings on each rooms verandas were all rotting, but overall the rooms themselves were great. The staff always accommodating and pleasant. The down side were the restaurants and wifi. Wifi really was only reliable in your suite, elsewhere in the resort was rarely existent. Even with wifi in your room, something was off because I couldn't text message via wifi iPhone to iPhone, this was a first for me and I travel to Mexico 2 to 3 times yearly. The restaurant service was good, but good luck in getting a seat. You have one restaurant that doesn't need reservations, but the others you do, and you will need a two to three day advance to get in. For a resort of such a small scale it makes no sense. Also whenever you do get a reservation, or if there is a wait outside, once you go in you find half the tables empty. Not sure who is managing this system but it is horrible. The food however was always good. Also, there is no dinner buffet, so if you didn't reserve, you may find yourself without a meal or having to order room service. I give it a 3 star.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Tiffany V.
Friends
MONMOUTH JUNCTION
Jul 27, 2015

Couldn't have asked for a better experience!

My friend and I were looking for a relaxing getaway. Royal hideaway was perfect! The food was great, the staff was friendly and super attentive!!! The rooms were great, too! We had our own Villas with our own concierge that took care of us anytime we needed anything. We highly recommend this hotel and would definitely return. Only complaint was too much seaweed at the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Steven S.
Couples
N/A
Jul 19, 2015

Excellent Anniversary Trip

RH was a perfect getaway! We had a wonderful experience which was only made more perfect by our concierge Joanna. She was so helpful and extremely patient with all our questions. The food was awesome, as well as the staff. Claudia and Benito at Spices every morning were so kind. This place is a true paradise and we hated to leave. We will definitely be going back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Wendy G.
Friends
N/A
Jul 8, 2015

Great Oceanside Get-Away

Went to the Royal Hideaway with a girlfriend for a 5-night get-way. The hotel is beautiful and staff superb. The rooms are within two-story villas that are quiet and elegant with excellent beds. The couple disappointments were that the entire Cancun coast is coated in seaweed due to weather patterns and tide issues, so you really can't go into the ocean as we planned. Right now, the hotel next door is undergoing construction, so you might want to wait until that's complete. Other than those two things: great food, stunning beauty, great service and gorgeous white sand beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Friends

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Ellen F.
Couples
Johnston
Jun 20, 2015

Traveling on a whim!

My husband and I decided to travel for our 36th anniversary in Oct of 2014! I picked this place on a whim off a travel site because it was not too big and had mostly good reviews....We absolutely loved it!!! The food was 5 star , the staff fabulous and very accommodating and the rooms, restaurants and beach were clean and beautiful. Our concierge William, went above and beyond to make us feel welcomed and at home. He even made sure that the reservation for our anniversary dinner was made special with a bottle of champagne and a special dessert!!! We met wonderful people from all over and had a great time, so great, in fact, that we just booked another trip there with 3 other people! You will get the Royal treatment at The Royal Hideaway!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Micheal L.
Couples
N/A
Jun 1, 2015

Amazing vaction spot!!

Our first experience with an all-inclusive. We will for sure be back!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Lisa H.
Couples
N/A
May 28, 2015

Great Trip

Royal Hideaway is a beautiful facility and the staff was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Ernie H.
Couples
N/A
May 2, 2015

Wonderful couples resort

My husband and I were very impressed with the resort. The staff were very courteous and kind and very hard workers. The food was delicious, especially the Asian restaurant and Spices.The drinks were made just the way I like them,strong. I like them,strong.'specially the Asian restaurant.worker. The food was delicious especially the Asian restaurant and Spices and the drinks were just the way I like them,strong.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

4
5.01.0
Steve F.
Couples
Staten Island
Apr 6, 2015

Great hotel

Great hotel. Excellent food and beach. Highly recommended for a romantic vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Royal Hideaway Playacar - All Inclusive Adults Only Resort

Reviewer score

5
5.01.0
Sammi218
Couples
N/A
Feb 21, 2015

My best vacation

10 days in RH was our best vacation. Everything was just fine: the beach, water, pools, room, food, stuff, bus shuttle, excursions to different pyramids and white roads, Tulum, and many other things. Everything was perfect, so I highly recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Back to menu Return to top