$224 Avg/night
Rate and special offer based on Check-in: Nov 28, 2014 Check-out: Dec 1, 2014

Occidental Grand Xcaret - All Inclusive

4 stars
Ctra. Fed. Puerto Juarez, Chetumal Km. 282 # 307, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.8
out of 5
232 reviews
ALAWAYS GO BACK

I have stayed here 4 times and I plan on going back a 5th. time. I Love the Hotel the people the... See full review

  • Tommy COOTS
  • Nov 20, 2014
Heaven

It is really comfortable. You feel so relaxed. The staff is really nice and attentive. I would... See full review

  • Monkey10
  • Jun 30, 2014
Family-friendly Caribbean resort adjacent to Xcaret ecological park
The Occidental Grand Xcaret offers direct access to the ecological park, Xcaret. The resort boasts stretches of white sand beaches, 11 international restaurants and 10 bars. There are 769 spacious suites, five winding pools and 10 public whirlpools at the all-inclusive, family-friendly resort. Because of the resort's close proximity to so many Yucatan treasures, you can venture out on day trips and be back by evening for dinner at one of the resort's spectacular eateries.
Highlights:
  • Exclusive direct access to Xcaret ecological park
  • Provides Unlimited Xcaret Xperience
  • Family-friendly with available cribs and a Kids Club program
Rooms:

Expect soothing, tropical colors and Mexican decor with dark wood accents and tiled floors. Rooms include a king-sized or two double-sized beds, stocked mini-bar, cable TV, hair dryer and alarm clock. Rooms range from deluxe to the royal club master suite, which features hydromassage bathtubs, luxurious linens, nightly turndown service and plush robes. Also included are private concierge services, in-room Internet access, private pool and whirlpool, balcony and DVD player. Cribs and extra beds are available to any guest upon request.

Features:

Guests can relax by one of the resort's five pools, hit the man-made beach and cove, play mini-golf, try their hand at archery, tennis or yoga, or spend some time snorkeling in the clear, blue waters. The spa features complementary access to the sauna, steam room and whirlpool for guests looking to relax. If kiddies are tagging along, drop them off at the Kids Club where they'll meet other children and build lasting memories in a supervised environment. For a fee, guests can partake in day excursions to nearby Chichen Itza, Tulum, Xel Ha, or hit the greens for a round of 18. Internet access is also available for a charge. 

Transportation
  • Cancun International Airport (46 mi/75 km)
Attractions
  • Playa del Carmen (5 mi/8.4 km)
  • Tulum pyramids (35 mi/57 km)
  • Chichen Itza (129 mi/208 km)
Business­
  • State-of-the-art business center
  • 7 meeting rooms accommodate up to 1,200 people
  • Business center and concierge services (copying, faxing, computer use) are available for a fee
Policies and fees
The experience of Unlimited Xcaret Xperience offers exclusive benefits for guests of Occidental Grand Xcaret:
  • Unlimited access and multi-entrance all day long to Xcaret park facilities
  • Private tour, where a Xcaret expert guide will take them to discover the park’s unique nature, culture and archaeology.
  • Reserved area at the Gran Tlachco Theater during the greatest presentation in Mexico: “Xcaret México Espectacular,” a celebration of culture and history featuring more than 300 artists
  • During their stay at the hotel’s Kids Club, infants can participate in a guided visit to Xcaret, where they’ll experience Mexico’s most representative traditions in the Main Plaza, always cared for by the hotel’s expert staff
  • VIP check-in
  • Unlimited reservations during the whole stay in all specialty restaurants (subject to availability)
  • Free room delivery of purchases made in any of Xcaret park’s stores
  • 10% off on meals, beverages at Xcaret park
  • 30% off on a 90-minute Special Mayan Massage “WAYAKA”
  • In-room robes and slippers during the whole stay

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

20.5848 -87.1219
Area served
Riviera Maya, Mexico.
Nearby airports
Cancun Internaional Airport (CUN).
Area description
Area attractions include the town of Playa del Carmen, Cozumel via ferry Golf nearby, shopping, Cancun nightlife (45 min), Xcaret Park, and water sports.

Recommendations for you

Customers who viewed Occidental Grand Xcaret - All Inclusive also booked these hotels.

Reviewer score 3.8 out of 5
Reviewer score 4.2 out of 5
Reviewer score 4.5 out of 5

Occidental Grand Xcaret - All Inclusive Rooms

Unlimited Xcaret Experience
Along with accommodations selected, this room type includes the following: Room type of your choice, Unlimited and multi-entrance access to Xcaret Park, private guided tour of Xcaret Park facilities, reserved area at the Gran Tlachco Theater during Xcaret Mxico Espectacular, a celebration of Mexican culture and history featuring more than 300 performers, guided, supervised visit to Xcaret for children enrolled in the hotel's Kids Club, VIP check-in, unlimited reservations at specialty restaurants (subject to availability), complimentary delivery of purchases made in any stores at Xcaret Park (to guestroom), 10% off meals and beverages at Xcaret Park, 30% off a 90-minute Special Mayan massage, In-room bathrobes and slippers, US$920 in resort credits coupons per stay, valid towards selected activities and amenities. Full details at check-in. Restrictions may apply.
Deluxe Room
Deluxe rooms include the all inclusive features of the resort, and have 2 double beds or 1 king bed, a min-fridge, safety deposit box, hair dryer, satellite TV, and telephone with data port. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.
Grand Romance Deluxe
The Grand Romance Deluxe category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.
Grand Romance Junior Suite
This category features Jr Suite room inclusions, as well as a bottle of champagne, chocolate covered strawberries, couples massage, breakfast in bed the first morning, romantic dinner, 10 percent spa discount, turn down service, and a surprise gift with special romantic amenities.
Grand Concierge Junior Suite
This category features Jr Suite room inclusions, as well as concierge service, Internet cafe access, turn down service, a fruit basket, and a bottle of wine. A 10 percent spa discount is also included, as well as superior room amenities, bathrobes to wear during your stay.
Royal Club
Guests of the Royal Club will enjoy spacious rooms and suites with luxury accommodations including hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service, fruit basket and plush bath robes. From private check-in and check-out receptions to special access to additional at a la carte dining options exclusive to The Royal Club members, guests are sure to have a uniquely royal experience. The Royal Club offers three private buildings with 45 rooms and suites, personal concierge service, stocked mini-fridge, DVD Player, in-room dining during certain times, private pool & whirlpool areas, preferred seating at a la carte restaurants & complimentary high speed internet at the Royal Club Lobby.
Royal Club Luxury
The Royal Club Luxury rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations, including hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Luxury rooms have 2 double beds, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.
Royal Club Junior Suite
The Royal Club Jr. Suite rooms include all of the resort's all-inclusive features and guests will enjoy spacious accommodations where you enter a spacious living room and separate bedroom with private balcony. Royal Club Jr. Suite rooms also include hydro-massage bathtubs, luxurious linens and pillows, Etro toiletries, nightly turndown service and plush robes. The Royal Club accommodations begin with private check-in and reception, and concierge services, in-room Internet access, in-room dining, a private pool and whirlpool, private restaurant and bar. The Royal Club Jr. Suites rooms have 1 king bed, stocked mini-fridge and include safety deposit box, hair dryer, and telephone with data port, air conditioning, ceiling fans, cable TV, coffeemaker, iron and ironing board, complimentary wireless Internet access, daily news delivery upon request, private balcony and DVD player. Each mini-fridge has water, beer, and soft drinks that are replenished every other day.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
Meeting/Banquet facilities
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Wheel chair access

Dining

Le Buffet
Is located at the center of the resort featuring gourmet International buffet-style dining for breakfast, lunch and dinner. Breakfast 7:00 AM - 10:30 AM, Lunch 1:00 PM - 3:00 PM, Dinner 6:30 PM - 10:00 PM.
El Pescador
Offers market-fresh a la carte seafood selections served in an open-air, beachside atmosphere. Seafood restaurant "a la carte". Located in the Beach Club. Dinner 7:00 PM - 11:00 PM.
Royal Club Restaurant
Exclusive for Royal Club guests, serves a selection international cuisine for breakfast, lunch and dinner. Breakfast 7:00 AM - 10:30 AM, Lunch 11 AM - 4:00 PM, Tea Time 5:00 PM - 7 PM, Dinner 7:00 PM - 11:00 PM, and Room Service 7:00 AM -11:00 PM.
Sonora Grill
Offers delicious a la carte steak house delights hot off the grill, buffet salad and dessert service for dinner onlySteak House serving dinner from 6:00 PM - 10:00 PM.
El Lago
Is conveniently situated by the main pool in the Flamenco lodging section and offers snacks and light meals throughout the daySnack service available from 10:30 AM - 6:30 PM.
Club de Playa
Or Beach Club, offers an International buffet and for lighter fare in a casual setting International and seafood buffet. Located in the Beach Club. Lunch 12:00 PM - 4:00 PM.
La Hacienda
Is a festively decorated, colorful dinner house offering gourmet a la carte Mexican specialties for dinner only. Mexican restaurant serving dinner from 6:00 PM - 10:00 PM.
D'Oriental
Features a stylish, Asian ambience masterfully created with red walls, a wooden ceiling, hanging paper lamps and a parasol that is befitting of the delightful Chinese, Japanese, Thai and Indian cuisine. Dinner 7:00 PM - 11:00 PM.
Kids Club
Kids will enjoy the special kid's menu at the Kids Club buffet, as well. Lunch 12:00 PM - 2:00 PM.
Paco's Tacos
With a refreshing open-air terrace setting, dinner only, Tacos and Mexican appetizers. Snack service 6:00 PM - 10:00 PM.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (232)

Ratings and reviews for Occidental Grand Xcaret - All Inclusive

Overall score

4.3 / 5
5.01.0
9 out of 232
Amenities:
4.2
Room cleanliness:
4.8
Hotel staff:
4.7
Room comfort:
4.8
Location:
4.3
Value:
4.3

89% would recommend to a friend.

Sort by:
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

4
5.01.0
KM runner
Business
Denver, Colorado
Sep 26, 2012

Long weekend away

I had a fabulous time. The staff were very warm and friendly, really went out of their way to be helpful. The food was lovely and abundant. I was pleased to see the hotel made a big effort to be environmentally conscientious. The only negative was that there were too many tourists smoking, it would be nice if the hotel had separate smoking and no smoking areas. The gym was great, the personal trainer was very knowledgeable and gave some wonderful workout tips.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

4
5.01.0
Senoir Thomas
Business
Milwaukee,wi
Jan 18, 2012

Great atmoshere

This was my third stay at this hotel and I have to say that the setting is beautiful ie. the property. I was a little let down with the quality of the buffet food and selection over the last two stays, but overall it still as good or better then most. The nightly entertaiment is exceptional. The pools fantastic. The staff was exceedingly friendly and accomidating. In Short for a relexing getaway at a reasonable cost you cant go wrong with the Occidental Grand in Xcarat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The underground swim thru the cenota Rio Secreto is amazing and is practically acroos the street.

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

4
5.01.0
Stefy
Business
Saint-Eustache, QC, Canada
Jan 15, 2012

Great Vacation

It is a great resort, with lot's to do and a very friendly staff! The only complaint I have, no room service! Over all great Resort!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

3
5.01.0
Los Angeles Guy
Business
Los Angeles
Jan 14, 2012

somewhat misleading

Generally a nice place & of pretty good value, with good food & a comfortable room. However, there was no internet in the room as listed, nor did the Grayline transport allow any free calls to the USA as listed. Trying to use their long distance (phone card) phones was a pain & their internet cost $5.00 US for 30 minutes. The beach was very small & you had to be there before 8am to get a chair. Overall, I think that the beautiful beaches in Cancun would be a better option. Security was tight at the hotels & because they were each "all inclusive", you had to pay quite alot, if you wanted to go to any other hotel to visit....hence being stuck at your hotel...& having to take a Taxi wherever you wanted to go. I wouldn't go back again....that's for sure.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Guanina
Business
New York, NY
Apr 9, 2010

Great Place

The location is great. It was next to Eco Park Xcaret and also like 7 minutes of Playa del Carmen and the ferry to Cozumel. The hotel is just simply beautiful and the staff is great. The food was good and it had different locations to eat. Not overcrowded when eating. Definetely will go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The entrance to Eco Park Xcaret is right at the Hotel.

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
East Lansing, MI
Jan 11, 2010

Occidental Grand Xcaret

Very beatiful location, friendly staff, couldn't have been better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Always have breakfast at The Beach Restaurant - lovely setting

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Oshkosh, Wisconsin
Nov 5, 2009

unbeatable loaction for price and servic

The room was always clean. The shower door latch was broken and was repaired without my reporting it. The staff was on top of any problems that may arise. The staff was always friendly and smiled. The specialty resturants were very slow with service and the portions were small.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Saint Louis, MO
Jun 15, 2009

Excellent space!

This resort is amazing. The food, the ambience, the staff, and the nature were just what I was looking for in a quick weekend getaway. The resort is settled within a beautiful natural setting with animals running about. Though many people were on site, there was always a space to be alone and peaceful. I will definitely be returning to this hotel. I would add that a larger beach space with direct access to the sea would be better. At this resort, the beach area is a cove with no crashing waves, etc. But still a great beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Occidental Grand Xcaret - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Moncton, NB
Feb 15, 2008

My review of Occidental Grand Xcaret - All Inclusive

the xcaret was an awsome place to go and have a great time, so many restaurants option and so many pools and bar to lounge around and enjoy yourself. this is definetly a place to go is you want to get away from it all and recharge your batteries. nice clean rooms wtih really friendly service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top